Serenade Hotel, Hanoi

Serenade Hotel, Hanoi - Hotel Description

Located in Hang Dao Street, the most crowded and oldest business centre in the Old Quarter, this hotel reflects the district's unique architecture.

The hotel is walking distance from Sword Lake (Hoan Kiem Lake) and is located within the city's centre of tourism and trade. It is about 200 meters from Thang Long Puppet Theatre and well located within the '36 Streets' of Hanoi.

Serenade Hotel, Hanoi - Guest Services

• Activities: Massage.
• General: Safety Deposit Box, 24-Hour Front Desk, Non-Smoking Rooms, Elevator, Bar, Express Check-In/Check-Out, Design Hotel, Restaurant, Parking, Newspapers, Airconditioning, Free Parking, Rooms/Facilities for Disabled Guests.
• Services: Breakfast in the Room, Laundry, VIP Room Facilities, Currency Exchange, Bicycle Rental, Babysitting/Child Services, Tour Desk, Internet Services, Shoe Shine, Fax/Photocopying, Ticket Service, Business Centre, Room Service.

Serenade Hotel, Hanoi - Restaurants and Bars

Romance Restaurant is elegantly and luxuriously arranged. Diverse breakfast menus change daily. The unique gastronomic styles of Vietnam and other countries are served daily.

Serenade Hotel, Hanoi - Hotel Policies

Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.

• Check In: 13:30 - 14:00 hours
• Check Out: 12:00 hours
Cards accepted at the hotel:
• Visa,  American Express,  MasterCard, JCB
• Deposit: No deposit will be charged.
• Internet: Wired internet is available in the hotel rooms and is free of charge.
• Pets: Pets are not allowed.
• Parking: Free private parking is possible at a location nearby (reservation is needed).
• Extra Charges: 10 % VAT is included. 5 % service charge per room per night is included. City/tourist tax is not applicable.
• Children and extra beds: All children are welcome. All children under 10 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All older children or adults are charged USD 25.00 per night and person for extra beds. Maximum capacity of extra beds in a room is 1. Maximum capacity of babycots in a room is 2.
• Cancellations: If cancelled up to 2 days before date of arrival, no fee will be charged. If cancelled later, the first night will be charged. In case of no-show, the total price of the reservation will be charged.