La Tortuga Hotel & Spa, Playa del Carmen (Quintana Roo)

La Tortuga Hotel & Spa, Playa del Carmen - Hotel Description

Close to the beach in Playa del Carmen, this small hotel offers relaxing spa services, an enjoyable outdoor pool and access to the services at a nearby beach club.

Guests at La Tortuga Hotel & Spa will enjoy the beautiful beach and free use of lounge chairs and beach umbrellas at Mamita's Beach Club. After a swim, guests can soak up the sun on the beach with a drink. In the evening the beach club's lounge area is a great place to relax in a hammock and listen to music.

El Bistro restaurant at the Tortuga Hotel serves breakfast every morning. Guests can lounge in their room and order room service, then feel pampered with a Mayan spa treatment in the Itzá Spa. In the evening, the on-site bar is a great place for a cocktail while listening to good music.

La Tortuga Hotel & Spa, Playa del Carmen - Guest Services

• Activities: Fishing, Diving, Massage, Outdoor Swimming Pool, Solarium, Jacuzzi, Spa & Wellness Centre, Billiards.
• General: Safety Deposit Box, Non-Smoking Rooms, Restaurant, Luggage Storage, Bar, Garden, Continental Breakfast.
• Services: Internet Services, Free Wi-Fi Internet Access Included, Car Rental, Dry Cleaning, Breakfast in the Room, Laundry, Airport Shuttle, Wi-Fi/Wireless LAN, Room Service.

La Tortuga Hotel & Spa, Playa del Carmen - Hotel Policies

Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.

• Check In: 15:00 hours
• Check Out: 13:00 hours
Cards accepted at the hotel:
• Visa,  MasterCard
• Deposit: No deposit will be charged.
• Internet: Wireless internet is available in public areas and is free of charge.
• Pets: Pets are not allowed.
• Parking: No parking available.
• Extra Charges: 15 % Tax is included. Service charge is not applicable. City/tourist tax is not applicable.
• Children and extra beds: Children cannot be accommodated at the hotel. Baby cots are not available. There is no capacity for cots in the room.
• Cancellations: If cancelled up to 14 days before date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first two nights will be charged.

La Tortuga Hotel & Spa, Playa del Carmen - Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.