Oasis Orotava Palace, Puerto de la Cruz

Oasis Orotava Palace, Puerto de la Cruz - Hotel Description

The Oasis Orotava Palace is beautifully situated in Puerto de la Cruz 200 metres from the beach and Lago Martianez, just 26 km from Los Rodeos airport.

The hotel houses one heated pool and one children's pool as well as a variety of restaurants including La Cascada, a non-smoking buffet restaurant with show cooking in the evenings, the poolside El Charquito snack bar and La Fiorentina, an a la carte restaurant. There is also night-time entertainment, a fitness room, a sauna, a Turkish bath and parking facilities. Take advantage of the meeting amenities with five conference rooms providing the most up-to-date technical equipment and capacity for up to 200 people.

All of the accommodation features an exterior with balcony, and the majority of the rooms feature sea views or views of Mount Teide.

Due to the works in the car park under our Hotel and for safety, we have decided the temporary closing of our swimming pool.

As an alternative, we offer our guests free tickets to go to Lago Martianez. Also we offer external services (with supplement) of: sauna, massages and fitness area.

The sauna and Turkish bath incur an additional charge, as well as the car park.

Oasis Orotava Palace, Puerto de la Cruz - Guest Services

• Activities: Karaoke, Massage, Billiards.
• General: Terrace, Safety Deposit Box, 24-Hour Front Desk, Non-Smoking Rooms, Elevator, Bar, Express Check-In/Check-Out, Restaurant, Luggage Storage, All Public and Private spaces non-smoking, Gay Friendly, Parking, Newspapers, Rooms/Facilities for Disabled Guests.
• Services: Dry Cleaning, Laundry, Wi-Fi/Wireless LAN, Currency Exchange, Babysitting/Child Services, Meeting/Banquet Facilities, Tour Desk, Internet Services, Car Rental, Room Service.

Oasis Orotava Palace, Puerto de la Cruz - Restaurants and Bars

The restaurant La Cascada offers an international buffet and is decorated in a contemporary style with light colours. The a la carte restaurant La Fiorentina serves Italian cuisine and local specialities. It is decorated in a modern design with light colours and a terrace. There is an extra charge for an upgraded buffet on the 25th and 31st of December included in the price of the rooms with half board. This includes a ½ litre bottle of mineral water, ¼ bottle of wine and a glass of champagne per person.

Oasis Orotava Palace, Puerto de la Cruz - Hotel Policies

Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.

• Check In: 15:00 - 00:00 hours
• Check Out: 12:00 hours
Cards accepted at the hotel:
• Visa,  MasterCard,  American Express
• Deposit: No deposit will be charged.
• Internet: Wireless internet is available in public areas and costs EUR 2.00 per hour.
• Pets: Pets are not allowed.
• Parking: Private parking is possible on site and costs EUR 15.00 per day.
• Extra Charges: 5 % VAT is included. Service charge is not applicable. City/tourist tax is not applicable.
• Children and extra beds: All children are welcome. All children under 2 years stay free of charge for cots. One child from 2 to 12 years is charged 50 % of the room stay per night and person in an extra bed. All older children or adults are charged 70 % of the room stay per night and person for extra beds. Maximum capacity of extra beds/babycots in a room is 1.
• Cancellations: If cancelled up to 1 day before the date of arrival, no fee will be charged. If cancelled later or in case of no-show, the first night will be charged.

Oasis Orotava Palace, Puerto de la Cruz - Important Information

The published rates for stays on the 25 and 31 December include a mandatory fee for the gala dinners held on these evenings.

Oasis Orotava Palace, Puerto de la Cruz - Directions

From the airport " Los Rodeos " take the motorway to " Puerto de la Cruz ", and follow the signs to Puerto de la Cruz and head towards the main promenade.

*Directions included in email booking confirmation