Heluan, Karlovy Vary

Heluan, Karlovy Vary - Hotel Description

The Heluan hotel is located in the heart of the spa area of Karlovy Vary, opposite the Castle Collonade and about 100 metres from the Spring and the Market colonnades.

Hotel Heluan offers accommodation in spacious, tastefully furnished rooms, decorated with beautiful stucco ceilings. A few of the rooms are equipped with a tiled stove or a balcony with a view of the town.

Fine regional and international cuisine can be enjoyed in the Hotel Heluan's elegant restaurant.

Wireless internet is available in the public areas of the hotel free of charge.

Your spa and wellness procedures can be arranged in the Castle Spa with its own 2 springs, located opposite the Heluan hotel.

Heluan, Karlovy Vary - Guest Services

• Activities: Massage, Library, Spa & Wellness Centre, Horse Riding, Canoeing.
• General: Pets Allowed, Safety Deposit Box, 24-Hour Front Desk, Non-Smoking Rooms, Elevator, Express Check-In/Check-Out, Parking, Shops in Hotel.
• Services: ATM/Cash Machine on site, Internet Services, Free Wi-Fi Internet Access Included, Shoe Shine, Fax/Photocopying, Ironing Service, Laundry, Airport Shuttle, Wi-Fi/Wireless LAN, Ticket Service, Tour Desk.

Heluan, Karlovy Vary - Hotel Policies

Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.

• Check In: 14:00 - 18:00 hours
• Check Out: 11:00 hours
Cards accepted at the hotel:
• Visa,  MasterCard,  American Express,  Diner's Club, JCB
• Deposit: No deposit will be charged.
• Internet: Wireless internet is available in public areas and is free of charge.
• Pets: Pets are allowed on request. Charges may be applicable.
• Parking: Public parking is possible at a location nearby and costs EUR 7.00 per day.
• Extra Charges: 9 % VAT is included. Service charge is not applicable. EUR 0.60 city/tourist tax per person per night is included.
• Children and extra beds: All children are welcome. All children under 4 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All children from 2 to 12 years are charged EUR 20.00 per night and person for extra beds. All older children or adults are charged EUR 29.00 per night and person for extra beds. Maximum capacity of extra beds/babycots in a room is 2.
• Cancellations: If cancelled up to 15 days before date of arrival, no fee will be charged. If cancelled up to 7 days before date of arrival, 10 percent of all nights will be charged. If cancelled up to 3 days before date of arrival, 25 percent of all nights will be charged. If cancelled up to 1 day before date of arrival, 50 percent of all nights will be charged. If cancelled later or in case of no-show, the total price of the reservation will be charged.

Heluan, Karlovy Vary - Directions

Arrival by car: As a guest of the hotel you need not respect the No Entry sign at the beginning of the spa zone. Arrival by bus: - Get off at the bus stop Tržnice. It is the central bus station for all local buses. - Then take bus 2 (direction: Divadelní náměstí) until the end of the line. - Cross the river and you are in Tržiště street. The hotel is in the middle of this street (walk uphill). or - If you arrive at the final bus stop Dolní nádraží or Terminál, you can walk to the bus station Tržnice (Use the underpass at the traffic lights - about 100 metres from your final bus stop) and go straight. - After a 4-minute walk you will reach the central bus station Tržnice. - Proceed as indicated above. Arrival by train: If you arrive at the train station Karlovy Vary - Horní nádraží it is recommended to take a taxi. However, if you prefer to take a bus, - leave the train station and and cross the road to reach the bus stop. - Each bus can take you to the central bus station Tržnice. - Proceed as mentioned above. If you arrive at the Karlovy Vary - Terminál or Karlovy Vary - Dolní nádraží train station, see above.

*Directions included in email booking confirmation