Grand Hotel Heiligendamm, Ostseebad Heiligendamm

Grand Hotel Heiligendamm, Heiligendamm - Hotel Description

Located in Heiligendamm on the Baltic Sea coast, this luxurious 5-star hotel invites you to enjoy its stylish rooms, exclusive shops, extensive spa facilities and diverse dining options.

The Grand Hotel Heiligendamm provides elegant accommodation in 6 classical-style buildings. Boasting a size of at least 30 m², the rooms and suites include custom-designed furniture, free LAN internet access and a free bottle of water.

Enjoy a delicious American breakfast in the morning, which is included in your room price. During the day, 6 eating establishments, including the Michelin star-awarded Restaurant Friedrich Franz, will spoil you with a variety of gourmet creations.

The hotels Orangerie shopping arcade features an attractive range of boutiques and exclusive hairdressers. Free Wi-Fi internet access is available in public areas.

The Severin Palais is home to the 3,000 m² Heiligendamm SPA, including a swimming pool, extensive fitness programme and bar. Young guests will love the hotels colourful kids club house and garden complete with swings, slide and sand box.

The Baltic Golf Resort Wittenbeck and the Gut Vorder Bollhagen stud farm are just a 5-minute drive away. A shuttle service is available on request.

Grand Hotel Heiligendamm, Heiligendamm - Guest Services

• Activities: Turkish/Steam Bath, Horse Riding, Hiking, Games Room, Jacuzzi, Indoor Swimming Pool, Library, Golf Course (within 3 km), Hammam, Spa & Wellness Centre, Massage, Fitness Centre, Solarium, Cycling, Sauna.
• General: Terrace, Non-Smoking Rooms, Elevator, Heating, Garden, Restaurant, Parking, Newspapers, Safety Deposit Box, 24-Hour Front Desk, Bar, Valet Parking, Pets Allowed, Luggage Storage, Airconditioning, Shops in Hotel, Rooms/Facilities for Disabled Guests.
• Services: Breakfast in the Room, Packed Lunches, Wi-Fi/Wireless LAN, Internet Services, Fax/Photocopying, Barber/Beauty Shop, Ironing Service, Airport Shuttle, Dry Cleaning, Laundry, Currency Exchange, Bicycle Rental, Babysitting/Child Services, Meeting/Banquet Facilities, Tour Desk, Shoe Shine, Bridal Suite, Room Service.

Grand Hotel Heiligendamm, Heiligendamm - Hotel Policies

Important! Policies may vary from these depending on your room, date & rate selection. Please check the room information when booking.

Cards accepted at the hotel:
• Visa,  MasterCard,  American Express,  Diner's Club, JCB
• Deposit: No deposit will be charged.
• Internet: Wireless Internet Hotspot is available in public areas and is free of charge. Wired internet is available in the hotel rooms and is free of charge.
• Pets: Pets are allowed. Charges may be applicable.
• Parking: Private parking is possible on site and costs EUR 25.00 per day.
• Extra Charges: 19 % VAT is included. Service charge is not applicable. EUR 2.00 city/tourist tax per person per night is not included.
• Children and extra beds: All children are welcome. All children under 5 years stay free of charge when using existing bedding. All children under 2 years stay free of charge for cots. All children from 6 to 12 years are charged EUR 50.00 per night and person for extra beds. All older children or adults are charged EUR 100.00 per night and person for extra beds. Maximum capacity of extra beds/babycots in a room is 1.
• Cancellations: If cancelled or modified up to 18:00 on the date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 80 percent of all nights will be charged.

Grand Hotel Heiligendamm, Heiligendamm - Important Information

Please note that renovation work will be taking place in the Heiligendamm SPA, from 22 November 2009 until 27 November 2009. During this period, use of the facilities will be restricted. The sauna, fitness room and course area will remain open. The pool area will not be accessible. The hotel wishes to apologise for any inconvenience this may cause.