Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings
Off Princess Margaret Way, Port Talbot, Swansea, SA12 6QP
Best Western Aberavon Beach Hotel, Swansea
This hotel offers a seafront location with panoramic views across Swansea Bay to Gower Peninsula. The Best Western Aberavon Beach Hotel is a modern ho... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 8/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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David ( Solo leisure traveller)
from Sandhurst , GB on October 14, 2008
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Benjamin ( Solo business traveller)
from Bristol , GB on August 23, 2008
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Fire alarm went off at 3am. Whole hotel had to be evacuated. Following morning breakfast service was under staffed and they ran out of several items. " (107278545)
Excellent rooms
Wedding reception disco loud until 1am Low connectivity on internet Poor breakfast
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Anonymous ( Young couple)
on August 12, 2008
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Great value for money & excellent place" (107248801)
Nice location & great facilities
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Anonymous ( Solo business traveller)
on July 24, 2008
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Great value, would consider staying again, maybe for a leisure break next time." (108048977)
Friendly staff. Clean room. Nice restaurant + Bar. Good location for Business or leisure.
Crossing the road to the sea front needed some care as on the night I stayed it was being used by 'boy racers' - hope this was not a regular event.
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Anonymous ( Solo business traveller)
on July 21, 2008
staff
rubbish bed didn't sleep
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Anonymous ( Mature couple)
on July 18, 2008
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Very Good" (108007448)
Room comfortable
Window leaked.
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Anonymous ( Mature couple)
on July 13, 2008
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"very good" (108044264)
interior was of a high quality
On arriving the exterior gave us some concern but on entering the hotel we were extremely pleased that this was of a different quality. On reflection the exterior is exposed to all winds and weathers and had obviously taken a beating.
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Anonymous ( Mature couple)
on July 9, 2008
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Vey good, when compared to the next hotel!!" (108033185)
The room was in excellent order, very clean, newly refurbished and modern, food excellent.
The room was very hot, we opened the window, but the noise from the kitchen extractor fans beneath our room were very noisy. We were to1d it was from the public house next door.
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Anonymous ( Mature couple)
on June 16, 2008
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Good" (97343072)
When you look at the hotel from the road it is a bit disappointing it could do with a coat of paint. When inside every thing was fine. Could put off any passing trade.
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James ( Solo business traveller)
from Worcester , GB on June 1, 2008
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"good" (97390021)
overall-very good
very high prices bar&restaurant
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John ( Solo business traveller)
from Milton keynes , GB on May 30, 2008
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Very good - would come back at that price!" (97356736)
Nice pool - Staff happy to bring towels in twice Excellent breakfast and quiet Lovely view of Bay from room
TV Channels restricted (for 2008)
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Anonymous ( Other)
on May 28, 2008
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Overal, the stay was very pleasant. Even though the hotel is showing it's years, it was very clean, comfortable, the food was excellent and the staff were very friendly and co-operative. I would definitely stay in this hotel again." (97597941)
Overall, rooms were very clean
Room sizes are a bit small
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Anonymous ( Family with older children)
on January 18, 2008
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Externally, the hotel did not look very promising, and the staircase/downstairs areas were certainly old-fashioned (carpet as well), but we were very favourably impressed by the helpfulness and efficiency of the staff, the decor of the dining room, the bathing area (so many hotel pools are too small and not worth getting wet for, but this was not), the straightforward and good value-for-money mnu and the quality of the breakfast. We will almosr certainly return." (97424369)
Excellent bathroom
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Anonymous ( Mature couple)
on January 16, 2008
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"The reaction of staff at all levels was excellent and I think training showed through. All were helpful and friendly. Food was also excellent and well presented. Beakfast buffet left nothing to be desired. Booking on line did not make sufficient provision for booking a room with disabled facilities. This had to be requested on arrival. Fortunately such a room was available and provided. With an increasing number of senior citizens and the less mobile this provision is becoming of more importance. Minor items such as bath wall bars and mats, toilet rails, low shelves, easy to operate basin taps and shower contol are usefu. Wheel chair facilities and areas in bathrooms are not always required, Just a little extra convenience. This was provided in this case on request." (97477861)
Disabled accomodation was good
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Anonymous ( Young couple)
on December 9, 2007
Friendly staff, pleasant room, good choice of food.
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Kevin ( Group of work colleagues)
from Thetford , GB on November 24, 2007
The friendliness and helpfulness of all the staff
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Anonymous ( Solo business traveller)
on November 10, 2007
The hotel was in need of a full refurbishment, and although it was clean it was very 1970's. Old fashioned unfortunatly
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Jacqueline ( Mature couple)
from Plymouth , GB on October 6, 2007
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"The directions received were very good. The service by the staff at breakfast was very fast and the food was thoroughly enjoyable. The room was very pleasant however, there was no option of a smoking room. The car park was large." (97592539)
The room was spacious and well equipped. The temperature was comfortable and the facilities clean and well presented.
Was expecting complimentary shortcake buscuits but only had custard creams.
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Anonymous ( Mature couple)
on September 27, 2007
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"The location felt a little isolated- perhaps because it was the end of the seaon, and the signage to the hotel was poor. All in all i thought the hotel was in need of a bit of TLC" (97947314)
It had a nice view of the sea, the staff were friendly and accomodating.There was satelite TV and Tea & coffee facilities were plentiful and the WI-FI was free (but only worked in the lobby- rooms are coming on line later)
The beddroom was a little damp, there was a window lined with bath towels outside our room- which remained there over the 2 days.And for 24hours it was accompanied by 4 dirty beer glasses. I thought the dinner menu was OK but whatever was ordered if it came with sauce or gravy it had a skin on it. Breakfast was very nice.
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Margaret ( Mature couple)
from Potters bar , GB on September 26, 2007
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"In general a nice hotel, very friendly and efficient staff. Menu quite pricy, but choices of meals outside." (97531113)
Comfortable bed, warm bedding. Seaview. Clock radio.
Although the room looked clean, there was a strange musty smell which evoked dirt and was quite disconcerting. The towels were extremely small and inadequate.
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Anonymous ( Mature couple)
on July 25, 2007
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"A very pleasant time" (97330271)
hotel was roomy
the hotel was a bit remote but not a real problem with a car
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Barbara ( Group of adult friends)
from Merseyside , GB on July 5, 2007
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"no proper wardrobe or chest of drawers just open plan alsono heating after a certain time it only came on in the morning when we got in it was cold and the heating was of but the night porter did say he could get me a portable heater" (99528600)
spacious
no proper wardrobe
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Anonymous ( Other)
on July 4, 2007
basic but clean
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Francis ( Young couple)
from Woolwich , GB on June 6, 2007
that was closed to the beach. but building need some more work
that it was too far from the main town center (swansea) as i do not drive. beside that there were not enough activities going on. it is hard to attract people to the place due to its destination fron town. it appears to be more suitable for family than couples.
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Victoria ( Young couple)
from Burry port , GB on June 3, 2007
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Despite the fact that upon arrival,i was dissapointed with the outside of the hotel, once inside I was pleasantly surprised at what a nice clean place it actually was. The only thing I would suggest is fixing the roof outside,as other people may have the same assumption as my boyfriend and I did, which would be a shame because the hotel was really very lovely once inside. Service was a bit slow in the restaurant, they took 20 mins to give us a menu. There was however a coach party there at the time which may explain why service was so slow. When we eventually had our food,it was very nice." (99783601)
The room was very clean, tidy, which was not what I was expecting after seeing the outside of the hotel
Upon arrival at the hotel my boyfriend and I were shocked to see part of the roof hanging off (just above the entrance) My boyfriend at that point almost refused to stay there,luckily I dragged him inside and we both found to our surprise that it was just the outside that looked grotty.
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Anonymous ( Solo business traveller)
on April 20, 2007
Friendly staff,good breakfast.Bathrooms modern, good bath and shower.
Some bedrooms could do with updating.
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Neil ( Solo leisure traveller)
from Pudsey , GB on April 17, 2007
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"asked for non-smoking room - got what had been a smoking room - contacted reception - they could not arrange an alternative but hotel did not appear full" (99801065)
location - breakfast
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James ( Solo business traveller)
from Lacey, washington , US on April 3, 2007
This hotel was clean and comfortable. The room was quite suitable and the bathroom was immaculate. The hotel is located right on the waterfront and the surrounding area is clean and safe.
Because the area is in the process of redevelopment, there is not much within walking distance; except for the waterfront, which is quite nice.
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Anonymous ( Mature couple)
on November 23, 2006
spaceus & every thing you requrie for a short stay with out taking your own equipment.
a few more tea bag in room to start with, we have no aother dislike
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Anonymous ( Solo business traveller)
on November 18, 2006
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Simple hotel, too simple for the number of stars. Their is a 'dust smell. Hotel is not cosy Their are not many hotels in the neighbourhood and therefor their may be not enough drive to do better." (99194097)
Staff simple and friendly
Unpleasant lounge and bar Noisy room Staff do their utmost but just do not have it.
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Anonymous ( Solo business traveller)
on July 26, 2006
No remote control for the TV
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Anonymous ( Group of work colleagues)
on July 14, 2006
Food and service at dinner were above expectations. Pleasant & helpful staff.
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Martin ( Young couple)
from Swindon , United Kingdom;GB on June 1, 2006
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"not too much night life in port talbot(none at all to be percise)" (3304749324)
very comfortable and clean
not very appealing from the outside
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Tom ( Solo business traveller)
from Glasgow , United Kingdom;GB on April 12, 2006
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"I would like to have known that this was an older, typical sea-front hotel in desperate need of a make-over. The quiet room I requested wasn't and the room service choice was poor, overpriced and overcooked when it arrived." (3304484575)
The car park was not busy.
The room was small and needed decoration. The hotel was noisy - full of wedding party children running along corridors.
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Anonymous ( Mature couple)
on March 5, 2006
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"An enjoyable overnight stay. The information we needed was pretty much already available on the website other than not to be persuaded by the look of the outside of the hotel. The design is not very exciting on first arrival & you could be led to believe that the accomodation & facilities were not up to much. However once you are inside a warm welcome & facilities awaits you!" (3304213592)
Comfortable bed, leisure facilities, friendly staff, sea view
Quality of breakfast-sausages needed to be better quality & flavour, presentation could be better-no oil on plate. Bacon & tomatoes were good
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Katrina ( Solo business traveller)
from Chalgrove , United Kingdom;GB on March 4, 2006
food was fantastic, cooked just how I like it and far better than the average hotel meal I have had.
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Anonymous ( Solo leisure traveller)
on February 14, 2006
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"It was adequate but outdated. The public areas were painfully quiet and unpopulated so I avoided the dining room and bar, using facilities in an adjacent establishment. An improvement in immage is necessary to loose the '1970s box' appearance although I appreciate that there may not be the custom or revenues to make this viable." (3304230118)
It was clean and tidy and up to the accepted standard for a 3 star hotel.
It now needs a complete refurbishment as the decor and layouts are Generally dated. Heavy chlorine smell in the stairwell from pool. Receptionist was either lackadaisical or bored out of her mind. Bar in foyer dated and unweloming.
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Anonymous ( Mature couple)
on February 2, 2008
Good views. Close to the crematorium we needed to go to for my uncles funeral at Margam.
The renovation work in the entrance hall. I am sure it didn't meet health and safety regulations. After checking in I fell on the uneven surface as I approached the lifts and hurt my knee fairly badly.
0 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on January 28, 2006
Nice, clean and presentation hotel. Well looked after
Swimming pool was too cold and needs to be warmer. Wasn't very inviting as too cold
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Patricia ( Other)
from Newcastle upon tyne , United Kingdom;GB on November 4, 2005
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Would have liked to eat in the restaurant but it was closing as we arrived and with it being a sunday evening it was difficult ot find somewhere to eat." (2910395)
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Martine ( Family with older children)
from Eckington , United Kingdom;GB on August 9, 2005
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Enjoyed our stay, the room was spacious, the pool was a bonus and also the fact that it was on the beach and next to the cinema. For the price we just expected breakfast to be included." (2549697)
It was on the beach and had an indoor pool
The grounds and parking area could be improved to make it more welcoming.
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David ( Young couple)
from Lincoln , United Kingdom;GB on June 2, 2005
To all the staff at the hotel many thanks and you all are a credit to the welsh . The resturant staff and the food were of a very high standard and made our stay very enjoyable.
lifts a bit scary
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Anonymous ( Mature couple)
on May 25, 2005
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"The hotel was all we expectated with an excellent breakfast and staff." (2297035)
Friendly atmosphere
agresive lifts
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Anonymous ( Solo business traveller)
on May 9, 2005
Accommodation is a bit 80's and the bedrooms could do with a facelift. Overall a bit pricey for the standard of accommodation.
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Sue ( Solo business traveller)
from Sheffield , United Kingdom on March 23, 2005
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"I have stayed twice in the hotel before on business and I have really enjoyed it. The 1st time I stayed I was a little unsure but when I got there the staff were so professional and this continued all the times I have stayed. Nothing was too much trouble for them and when I asked this time if I could use the leisure facilities, they wave the charge. All in all the best hotel to date that I have stayed in." (1996634)
It had leisure facilities so I could go for a swim & sauna to relax.
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Andrew ( Solo business traveller)
from Wakefield , United Kingdom;GB on February 21, 2005
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Good food, friendly and helpful staff plus an excellent leisure centre. Easy access to Swansea and the Gower Peninsular areas." (1888867)
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Tim ( Solo business traveller)
from New malden , United Kingdom;GB on February 7, 2005
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Good functional hotel with good service and food. The only criticism is the external appearance of the hotel!" (1867389)
Comfortable and well-equipped
None.
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David ( Mature couple)
from Pembroke dock , United Kingdom on December 9, 2004
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"Nothing" (1727741)
Very friendly atmosphere
No Air extraction in bathroom
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Anonymous ( Young couple)
on November 17, 2004
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"GENERALLY GOOD, ALTHOUGH STAFF WERE NOT PARTICUARLY INFORMATIVE." (1678973)
ROOM SPACE AND LAYOUT WAS EXCELLENT. LATE OPENING OF LEISURE FACILITIES WA APPRECIATED AND BREAKFAST WAS LOVELY.
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Anonymous ( Mature couple)
on November 12, 2004
Best Western Aberavon Beach Hotel, Swansea - Reviews & Ratings"The hotel is looking a little tired and dated in the public areas. It appears to cater for the coach party clientele. Our bathroom had been refurbished but the rest of the room was a little drab." (1659781)
Convenient, good value for money
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Excellent. Wish I could have stayed longer." (107499334)
Hotel was comfortable and friendly. Conveniently located for M4. I liked being just across the road from the beach, and the sunset over the bay was one of the highlights of the weekend.