Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings
78-84 Sussex Gardens, London, W2 1UH
Shaftesbury Metropolis London Hyde Park, London
This peaceful town house in Sussex Gardens is a 5-minute walk from Paddington Station and within easy reach of Hyde Park Shaftesbury Metropolis London ... more
£
Rooms from £65
per night
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 7/10 | Overall experience |
| 9/10 | Overall value for money |
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Svein otto ( Solo business traveller)
from Son , NO on December 7, 2009
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Anonymous ( Solo business traveller)
on October 16, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"It was fine overall. Room was nice, staff were friendly and helpful generally. For the price I paid it was excellent value. I would go back to this hotel." (108496462)
Good price and location for where I needed to be. Nice, comfortable room (007 ... they must have took one look at me!). Bathroom a bit small though.
TV didn't work and was told someone would be along in five minutes. Someone turned an hour later as I was getting out of the shower (though to be fair to them they did knock the door!). Breakfast staff a bit abrupt when charging for breakfast too.
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Jamal ( Solo leisure traveller)
from Tripoli , LY on September 10, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"GOOD and NICE " (108504773)
good and helpful staff , good location and clean hotel
the hotel will not give the ame rate as the net that i have to book again and again trough the net when i was siting in the front of the reception desk area and the difference so big and almost three times the internet rate !!!!!!
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Anonymous ( Family with young children)
on August 25, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"Very disapointed" (108128200)
Booking and location
Small room, no staff to be found when had no hot water, not good value for money. Room had no natural light and was extremly hot. Air con was locke dat night so had to open window which opens onto a corridor and was extremly noisey and thus got next to no sleep.
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Alan ( Mature couple)
from Glasgow , GB on July 2, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"We would not use this Hotel again and will tell as many people as we can about our poor experience." (107680200)
Air conditioning was switched off at 11.00pm until 7.00am (the period when most guests need this). This was apparantly due to power surges but I suspect it was more to do with cost savings for the Hotel. The Hotel should not advertise air conditioning if this is their policy.
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David ( Solo business traveller)
from Tyne and wear , GB on June 4, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"When staying in the Paddington area I will now only use this hotel!" (107639121)
Excellent location, room size was excellent (club room) and the hotel room/bathroom was the cleanest i have ever seen.For £75 it was truely excellent value.
Only slight one - hotel sinage could be improved.
1 of 1 people found this review helpful:
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Eric ( Mature couple)
from Boise , US on June 25, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"nice surprise and good value near Paddington, especially considering all the run of the mill spots in that area" (107698697)
small but classy
few tricky stairs for luggage!
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Anonymous ( Group of work colleagues)
on June 24, 2009
Limited air-conditioning at night Noise of the road traffic Breakfast not included
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Anonymous ( Solo leisure traveller)
on May 4, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"It was quite adequate and clean and the staff were helpful and efficient. In the room I was given, I was glad that my stay was only one night because it would have become a bit claustrophobic." (107746347)
Hotel was clean and well located. The bed was comfortable and although tiny, the bathroom was smart newly fitted.
The room was very small, in the basement and the only window looked out into the internal corridor. It would have been helpful to have a location map on the website (I couldn't see one).
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Andrew ( Other)
from Scunthorpe , GB on April 8, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"ok for a quick stayover" (107953517)
very clean and comfortable
noisy room underground noise,no outside view and also a generator firing up every 10-15 mins
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Jeff ( Solo leisure traveller)
from Douglas , US on March 21, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"Overall clean and adequate facilities in fair location. A little overpriced for size of room and services offered." (107547892)
Modern, clean room. LCD TV. Good location.
Room very small. Hardly enough room to open suitcase other than on bed. Very small exercise room. Upon checking out, staff tried to charge for a breakfast I didn't have.
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Marc ( Solo business traveller)
from Swansea , GB on February 11, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"In all it was a good stay." (107750045)
The staff were very helpfull and hotel was clean.
The first room i stayed in was extremely small, i couldnt open the wardrobe door because the bed and bedside table were in the way. The shower was cold and would not heat up. I also had no remote for the TV so i could not watch it. Although after notifying the hotel staff i was upgraded to a larger room free of charge the following day.
1 of 1 people found this review helpful:
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Mark ( Young couple)
from Gravesend , GB on March 10, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"good- worth the money" (107898851)
nice clean rooms. very modern and comfortable.
room was in basement, windows rattled a lot and no heating
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Anonymous ( Solo leisure traveller)
on March 5, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"dont stay again on this hotal" (107690231)
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Anonymous ( Solo business traveller)
on January 19, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"A clean, comfortable modernised hotel at a very good price for Central London. Smallish room but well designed. " (107905580)
Clean and comfortable. Very good value for money.
Hot water in shower was not very hot - hence facilities/equipment rating.
1 of 1 people found this review helpful:
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Mike ( Solo business traveller)
from Dorking , GB on February 15, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"Served the purpose very well" (107301920)
Very clean & efficient hotel. Great location and easy to find
Bathroom was very small and only worked for a single person, it would have been unworkable for a couple even though it was a double room, there was nowhere to put toilet bags etc.
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Anonymous ( Solo business traveller)
on May 8, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"I will not be recommending this hotel to colleagues solely because of the rude staff. When travelling for over 24 hours to get to London you expect to have some courteous service when arriving." (107318085)
facilities are nice and clean
person doing my check in was very rude. did not get a wake up call as confirmed by the receptionist. Issues with internet access and television. signage outside is not existing which makes it difficult for both the taxi driver and myself to locate the hotel. Most hotels allow you to check in for noon or 1pm, 4pm seems a little bit late.
0 of 1 people found this review helpful:
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Rebecca ( Solo business traveller)
from Leeds , GB on March 23, 2009
The quality of the bed The location of the hotel
When I arrived at the hotel, I was informed that there was no room for me and at 8/45pm the receptionist thought it was perfectly reasonable to bump me off to another hotel. After 30 minutes, we ascertained that there was in fact a spare room I could use, but it was an awful waste of my evening and the receptionist treated me like I was a huge inconvenience.
1 of 2 people found this review helpful:
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Gary ( Solo business traveller)
from Penrhyndeudraeth , GB on October 21, 2008
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"Apart from the size issue with the room, I was happy with my stay. But I would only stay as a single, the room was far too small for two people." (107845709)
Hotel was spotlessly clean throughout and fairly quiet. Very comfortable bed and good size TV. Free internet in reception and rooms. Very well placed for Paddington station and two underground stations. Good selection of shops, pubs and cafes in the streets nearby.
Room was incredibly small - probably the smallest I have ever seen and I stay in a lot of hotels around the world. Nowhere to put bags. An overweight person would have great difficulty fitting into the shower!
2 of 2 people found this review helpful:
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Anonymous ( Solo business traveller)
on December 12, 2008
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"Very good." (107524621)
Stayed in Club Room whichoffered good facilities and the little extras that matter
One loose fitting in Bathroom. Breakfast average and absence of good quality orange juice was a disappointment
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Anonymous ( Mature couple)
on November 8, 2008
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"Very nice and modern hotel. Rooms a little small but very good value for the money. " (107470437)
Very modern and clean. Liked the room a lot. Glad to have an iron, tea pot, etc.
The room was small for two people
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Christian ( Young couple)
from Towcester , GB on August 20, 2008
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"good for the purpose needed, we were impressed. left a item of clothing in the room which was disappointing but my fault!" (107233408)
Very clean, nice room, helpful friendly staff, good value for money.
duvet was not big enough for bed so could not have a good night sleep
2 of 2 people found this review helpful:
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Linus ( Solo business traveller)
from London , GB on September 15, 2008
good value for money
1 of 1 people found this review helpful:
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Aurelia ( Young couple)
from Marseille , FR on April 6, 2009
Shaftesbury Metropolis London Hyde Park, London - Reviews & Ratings"bien" (107722324)
hotel très bien situé. personnel sympa. chambre propre. salle de bain individuelle
chambre petite
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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