Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings
Lionel Street, Birmingham, B3 1JE
Express by Holiday Inn Birmingham City Centre, Birmingham
This modern hotel is in Birmingham city centre, 800 metres from Birmingham New Street Rail Station and Broad Street. It offers large air-conditioned rooms at gr... more
£
Rooms from £45
per night
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
9/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 9/10 | Your room |
| 9/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 9/10 | Performance of staff |
| 9/10 | Overall experience |
| 9/10 | Overall value for money |
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Bryan ( Solo leisure traveller)
from Ibstock , GB on November 5, 2009
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Miles ( Group of adult friends)
from Bexleyheath , GB on August 13, 2009
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"Adequate for the purpose although our room was not cleaned and no beds were made up" (108454212)
Very Clean Hotel, Good secure parking facilities
The room was not cleaned no fresh towels offered
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Elizabeth ( Mature couple)
from Weldon , GB on June 8, 2009
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"Really comfortable oveernight stay - for £50 with breakfast included - I can't think of a better quality hotel for the money. Competes with some I've stayed at which cost 3 times as much." (107511695)
Great hotel - excellent value for money
This is being really picky - but it would have been great if there had been a bath as well as a shower.
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Anonymous ( Family with older children)
on March 24, 2009
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"Very friendly staff - Extremely helpful." (107925897)
All good
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Anonymous ( Family with older children)
on March 19, 2009
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"friendly staff, clean and pleasant." (107676710)
good service and very clean. rooms cleaned very well, reception staff good and helpful.
no room service!!! i can't stay in a hotel where there is no room service to order food. i mean a person can get hungry anytime so unfortunately i wont be staying in this hotel again. not enough choice in breakfast.
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Nikki ( Same sex couple)
from Northampton , GB on March 17, 2009
i didnt realise when i booked the hotel that the moneywasnt taken out straight away so was upset that upon arrival i had to front up £63 then i aslo went overdrawn as the holding deposit of £90 was accounted to my account!(i was charged £25 by my bank due to this for which im very annoyed)..i dont understand why i had to front up the holding deposit when i paid for the room on arrival! surley that should be taken when the room is initially booked?
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A a ( Other)
from Northampton , GB on March 16, 2009
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"The stay was OK, the payment process would make me think twice before staying again" (107834582)
Convenient Location, clean & tidy hotel
Booking process poor - didnt take payment from credit card prior to arrival as requested, then gave me an incorrect bill and deducted money from my credit card for balance without informing me that a mistake had been made
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Anonymous ( Family with older children)
on March 4, 2009
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"Happy Customer" (107696746)
Staff was cordial towards late check-in request. Ambience in breakfast room was pleasant and staff was very helpful.
Nothing that I can point at.
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A ( Solo business traveller)
from London , GB on January 23, 2009
Excellent service, room and parking facilities.
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Anonymous ( Solo business traveller)
on January 22, 2009
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"Excellent value for money" (107369541)
Clean, comfortable, bright and airy. Great value for money
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Anonymous ( Mature couple)
on December 4, 2008
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"Good hotel for one or two night stay for shopping, concerts or business." (108027959)
Excellently placed for the NIA. Continental breakfast was good. Staff very helpful. No food service in the hotel but really good value pub next door, for both drinks and food .
Hotel room price a bit expensive for the facilities provided.High charge for WiFi.Mattress not as comfortable as it might be. Pillows too high and hard (but no different to most hotels so I take my own!) Hotel could do with a bar meal service.
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Anonymous ( Young couple)
on October 28, 2008
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"This isn't the lap of luxury, but it doesn't lack anything and bearing in mind it's location, for " (107904512)
Great city centre location, easy walk from the train station and main shopping area. Also good restaurants/bars nearby. Good size simple and clean rooms and pleasant staff. Hairdryer and lots of mirrors in the room. Breakfast was included in the price and very nice; fruit, breads, cereals etc.
Sounds silly, but the towels were so small, literally a hand towel size only. We asked for bigger towels from recpetion but were told it was corporate policy. Shame, as this was the only fault i could find.
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Brenda ( Mature couple)
from Aberystwyth , GB on October 20, 2008
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"Made our concert at NIA just perfect Very clean, very helpful staff ....thanks" (107574368)
Clean & modern Safe Parking Convenient for city facilities
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Anonymous ( Solo business traveller)
on October 6, 2008
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"best hotel stay I've had for a while. wish i coulsd have stayed longer." (107523116)
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Anonymous ( Young couple)
on September 22, 2008
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"Excellent for price band. Always try to stay here when stay overnight in Birmingham" (107209541)
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Paul ( Solo business traveller)
from Preston , GB on July 14, 2008
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"Good choice for short business trip" (108089452)
Cleanliness and functional room
Breakfast choice
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Anonymous ( Solo business traveller)
on June 6, 2008
Express by Holiday Inn Birmingham City Centre, Birmingham - Reviews & Ratings"Generally positive" (97908511)
Very clean, comfortable, good continental breakfast
Low-frequency noise (origin: ?building behind the hotel) waking me up a couple of times each night; not given Priority Points ( I filled in the application form at the time of my stay, not before)
1 of 1 people found this review helpful:
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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The Lift from the Car Park to Reception then on to the bedrooms. I can understand why its been setup this way but its not user friendly, tedious getting from bedroom to carpark & vice versa. Would only stay her again if no other cost effective option due to the messing about with, and time spent using the lifts