Douglas Vaults Hotel, South Shields - Reviews & Ratings
Barrington Street, South Shields, NE33 1AN
Douglas Vaults Hotel, South Shields
Overlooking the market square, right in the heart of South Shields' town centre, the Douglas Vaults is a friendly traditional pub offering free Wi-Fi, and comfo... more
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Rooms from £20
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 6/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 7/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Paul ( Same sex couple)
from Abingdon , GB on October 29, 2009
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B ( Family with older children)
from Dundee , GB on July 1, 2009
cheap and excellent hotel
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on June 8, 2009
Douglas Vaults Hotel, South Shields - Reviews & Ratings"Excellent " (107360904)
Value for mony and location was excellent
Rock band played downstairs untill 1am, This was explained to us on arrival but after a long day it was also a late night. maybe this could be explained when booking
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on May 13, 2009
Douglas Vaults Hotel, South Shields - Reviews & Ratings"a very nice place to stay clean and friendly" (107610528)
the main point was the hotel was clean the staff was very nice
no meals been catered for if not a cooked breakfast a continental breakfast would of been lovly even if you had to eat this in your room a good start to the day
1 of 1 people found this review helpful:
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Deb ( Young couple)
from Scunthorpe , GB on April 7, 2009
Douglas Vaults Hotel, South Shields - Reviews & Ratings"pleased with standard of accommodation for the price" (107434292)
booked ensuite no available upon arrival - however offered an alternative and room rate reduced accordingly
1 of 1 people found this review helpful:
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Ean ( Young couple)
from Tullibody , GB on December 7, 2008
Douglas Vaults Hotel, South Shields - Reviews & Ratings"Hotel not worth 50 pound per couple, would not go back at that price. Rooms however were modern and clean enough." (107352760)
Nice fresh clean rooms. Good area, very close to shields town centre.
Came to check in at 2pm owner with keys to room wasnt available after trying to reach him through calling his mobile phone and also text messageing him aswell. Also in the morning, The chef was also unreachable after even the cleaner tried to get hold of him, therefore we did not receive breakfast which was unsatisfactory and poor customer relations. Younger staff unfriendly towards guests!
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Thomas keith ( Solo business traveller)
from Inverurie , GB on July 6, 2008
Douglas Vaults Hotel, South Shields - Reviews & Ratings"An experience" (108099154)
location
This is not a hotel, requested an en-suite room, room only had a wash basin; no breakfast; facilities are in a poor state of repair, the communeral show offered was needing replacement.
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Catherine ( Young couple)
from York , GB on May 22, 2008
Felt very homely, and felt very relaxed there. The staff made us feel very welcomed and appreciated.
Nothing
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Rob ( Group of adult friends)
from Glasgow , GB on March 12, 2008
Friendly staff. Value.
Slow breakfast. Basin taps.
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John ( Group of work colleagues)
from Redditch , GB on December 14, 2007
Douglas Vaults Hotel, South Shields - Reviews & Ratings"Good hotel - great value, conviniently situated with a good friendly bar. Ideal." (97250790)
1 of 1 people found this review helpful:
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Anonymous ( Family with older children)
on October 17, 2007
Douglas Vaults Hotel, South Shields - Reviews & Ratings"At the time of our visit credit cards were not accepted but a bank is located directly opposite.The rooms are situated on the upper floors of a pub and it is obvious that a lot of money and effort has been expended into the refurbishment of the 200 year old building. There is still a lot of work to be done but the friendly, helpful manner of the owner and also the locals made this an interesting and relaxing stay. We would certainly return." (97863616)
The friendly atmosphere and central location.
The outside appearance of the accomodation.
1 of 1 people found this review helpful:
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Anonymous ( Young couple)
on November 28, 2007
Douglas Vaults Hotel, South Shields - Reviews & Ratings"In general I would not sta at the Douglas Vaults ever again . The rooms were too basic . The services specified were not given and the staff were no where to be found the next day !!" (97386286)
The fact that breakfast was supposed to be served on the Sunday morning and wasn't and that all the guests were left unattended in a pub without a single member of staff . The guests were the only people present in the building !!!!
2 of 3 people found this review helpful:
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Served its purpose." (108534192)
Clean linen. Comfortable bed.
Unable to lock room or bathroom doors from inside.Basin taps very hard to operate. Noise from pub below meant sleeping before 12am impossible.