Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings
Paradise Circus, Birmingham, B3 3HJ
Copthorne Hotel Birmingham, Birmingham
Right in the heart of Birmingham city centre, just 400 metres from the ICC (International Convention Centre), this modern hotel offers spacious, comfortable and... more
£
Rooms from £36
per night
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Anonymous ( Mature couple)
on September 29, 2009
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Anonymous ( Young couple)
on August 16, 2009
Hotel is situated in an ideal place near to the shopping centres and musuems.
Breakfast is expensive
1 of 1 people found this review helpful:
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Dave ( Solo business traveller)
from Leominster , GB on August 15, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"Good - thanks" (108792943)
Freshly cooked breakfast
Room dusty
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James ( Young couple)
from London , GB on August 10, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"Excellent overall, will definitely stay in hotel again when visiting Birmingham. " (108783541)
Excellent value for money, fantastic location in the heart of Birmingham. Very close to Brindley Place/Broad street/Mailbox and 5-10 mins walk to the Jewellery Quarter & the Bull Ring. Clean & quiet hotel, ok parking facility underneath hotel.
Expensive Buffet Breakfast.
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Anonymous ( Solo business traveller)
on August 1, 2009
Internet not working No wifi from room
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Samantha ( Solo business traveller)
from Sheffield , GB on July 6, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"Very restless night due to stifling temperatures and lack of fresh air. Otherwise a nice hotel." (107391640)
Pleasant accommodation.
Lack of air conditioning and unable to leave window open due to traffice noise - even at 4am.
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Martin ( Group of work colleagues)
from Glasgow , GB on May 8, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"great pried rooms, lovely hotel, would recomend a stay with you." (107585429)
nice clean rooms and staff were very helpfull.
2 of 2 people found this review helpful:
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Anonymous ( Solo business traveller)
on June 22, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"adequate for the purpose" (107645787)
Helpful staff
Lift out of order WI-FI not generally available
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Anonymous ( Mature couple)
on June 22, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"Good." (107881464)
Clean and neat. Good check-in and pleasant staff.
Room a bit faded and in need of refurbishment.
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Anonymous ( Solo business traveller)
on June 19, 2009
Basic facilities at a very competitive price. Room was clean.
Breakfast was a bit bland.
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Anonymous ( Group of work colleagues)
on June 17, 2009
Reasonable room rate; hotel city centre parking; central location excellent for shopping, nightlife etc.
Over stretched staff; rather warm room; limited parking, although we were lucky
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Anonymous ( Group of adult friends)
on June 17, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"7 out of 10" (107330810)
Clean Friendly staff
Bed was a little hard, No air conditioning
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Anonymous ( Family with older children)
on June 11, 2009
Staff very helpful and welcoming
Restaurant evening meal was not the best but the customer service from the staff was very appreciative
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Anonymous ( Mature couple)
on April 28, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"room was great apart from noise being in a back room of hotel, room was to hotcould not turn raiator off" (107966846)
staff very helpful and curtious
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Sarah ( Group of work colleagues)
from Llanelli , GB on April 27, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"Nice hotel in a good location (once found!). Rooms clean and a nice size although could do with a little updating but generally a nice place to stay with very helpful and friendly staff." (107429876)
Excellent location for the purpose of our visit, near shops and other amenities and car parking facilities at hotel a bonus
Not the best directions given and had a little difficulty in finding hotel
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Glyndwr ( Group of adult friends)
from Bridgend , GB on April 24, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"excellent other than shower problem." (107585473)
excellent service provided by all levels of staff.
no hot water in shower mixer valve broke,should have been checked prior to check-in, only stayed one night didnt report fault because didnt want interuption on short stay.Deco dated but clean.
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Twylla ( Group of work colleagues)
from Newcastle upon tyne , GB on April 20, 2009
The breakfast was very over priced
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Anonymous ( Same sex couple)
on April 8, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"Excellent place to stay, comfortable and near the centre." (107939695)
Very good service all round.
Breakfast too expensive.
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Anonymous ( Family with young children)
on April 7, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"Room was clean and over looking a car park. Ordered room service (pizza at 3am + 2 drinks) was told there would be a 20 min wait as there was one order ahead of us. Two phone calls to reception later it took 1 hour for the pizza to arrive, without the drinks, so a further phone call, they took another 10 min. Explanation was that they were busy. For a 4* hotel with over 200 rooms to not cope with more than two orders is very poor. This resulted in not being able to get to sleep until past 4am. It would have been quicker to go to the local fast food place but far more dangerous (Birmingham Broad St = Scene from Booze Britian) We were unable to sleep until 5am due to a party in the room above. Informed staff who did deal with this quickly. My overall experience was close to that of staying in a back packers hostel when I was in my early 20s. Not what I expect for a 4* hotel and certainly not the quality of stay I expect to be paying good money for. There appeared to be a " (107603414)
good location
very bad room service
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Joanna ( Solo business traveller)
from Bristol , GB on April 5, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"poor" (107872245)
proximity to ICC
no internet access in room, breakfast extra even though room was 150 /night. wouldn't stay there again
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Anonymous ( Young couple)
on March 31, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"The room was disappointing for a 4 star hotel, but the check in and service was good." (107427976)
Check-in, booking, bar area, facilites in room in good working order and clean
Room was small, and ensuite and corridors a bit dowdy and run down for a 4 star hotel.
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Anonymous ( Group of work colleagues)
on March 3, 2009
Very helpful, obliging staff. Great location in central Birmingham.
Lighting in room a little dim.
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Kelly ( Mature couple)
from Bury st edmunds , GB on February 24, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"For a one night stop over it was fairly average. If we had been staying for a longer period of time we would of definately brought the bad points to the managements attention." (107341501)
Breakfast was very nice, good quality Breakfast. Staff very friendly.
The bedroom was definately not of a 4 star standard. The hairdryer did not work at all. the toilet was dirty on arrival. Standard and comfort of bed was appaulling. Room in definate need of refurbishment. Shower in desperate need of de-scale. Restaurant was extremely hot.
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Anonymous ( Young couple)
on February 24, 2009
Staff were very friendly.
There was a lot of traffic noise due to the position of the hotel and the decor was outdated. One of my pet hates is shower curtains and i would have expected better for a 4* hotel.
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Gregory ( Solo business traveller)
from Bathgate , GB on January 15, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"This hotel is great value and the price is outstanding for such a location. The staff were some of the most friendly and helpful i have experienced." (107949010)
staff in particular. They seemed to go out of their way to be helpful and were always friendly from first thing in the morning to last thing at night.
1 of 1 people found this review helpful:
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Pauline ( Group of work colleagues)
from Sunderland , GB on February 7, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"Adequate for purpose as just an overnight stay, disappointed with standard of room but staff were excellent." (107828513)
Excellent staff, good central position
Room less than average for a 4* hotel, stayed in many better rooms for less cost
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Lynda ( Other)
from York , GB on February 6, 2009
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"please see above - Please also note when we left around 11.00 on 2 February whoever the guy was on receiption deserves a special note for his superb and happy attitude. Made us feel good to face a busy day at the NEC and a 200 mile drive home in the snow" (107950747)
room, reception, evening meal were excellent
breakfast was dire. Bacon like leather (certainly not cooked fresh but warmed up) eggs like bullets, tomatoes cold, sausages far too strong, tea cold and stewed (one of us only got half cup as pot empty) and requested top up did not arrive as waitresses were hoovering and clearing up round us. We were at the end of the service and were told it would be made for us which we thought was good. Restaurant Manage very helpful. However we did not see him again and the food was truly inedible and had certainly not been made fresh for us. One of the waitresses was extremely rude, tutting and rolling her eyes at a colleague (the colleague was absolutely fine). This was reported at the desk and the manager knocked off the price of the breakfast. Sorry do not know name of manager who dealt with but she was very professional and pleasant and dealt with our complaint to our satisfaction. It did rather spoil are impression of what had been a good stay. However, the guy on receiption when left was extremely pleasant, friendly and helpful so he saved the day and we would on balance stay again
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Anonymous ( Young couple)
on January 26, 2009
Quiet room with a good view. Hotel was clean and and well-decorated. Staff were efficient and friendly.
No trouser press in room. Shower head broken in the sense that you could not alter the width of the spray.
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Wendy ( Mature couple)
from Huntingdon , GB on December 23, 2008
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"Ideal hotel for our needs and great location." (107758452)
Fantastic location for visiting the town centre. Really helpful staff.
Bathroom a little tired and in need of a refit.
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Anonymous ( Young couple)
on December 19, 2008
Hotel was very good value for money, good location and was perect for our needs
Lots of rowdy people, we were woken in the middle of the night by people running around the corridors banging doors and making noise
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Ronald ( Solo business traveller)
from Radcliffe , GB on December 17, 2008
Excellent all round hotel and well located
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Anonymous ( Same sex couple)
on December 16, 2008
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"Good. Helpful, friendly staff." (107382837)
Pleasant, friendly staff. Faulty shower quickly repaired after we reported it. Excellent location.
The coffee in the bar is dire! And overpriced.
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Carol ( Solo leisure traveller)
from Coleshill , GB on December 15, 2008
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"Pleasant" (107242793)
The Copthorne is a freindly hotel and within easy access to the City Centre.
Parking is not so good and I think the charges are a little over the top! especially when you have to park on waste ground.
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Fiona ( Young couple)
from Wainfleet , GB on November 24, 2008
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"Hotel close to railway station. Facilities very good - staff very friendly, would use again!" (107959100)
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Anonymous ( Group of work colleagues)
on November 18, 2008
food of a good standard- rooms large and airy -
noisy radiator in room. Rooms on the whole need refurbishing as they are looking a little bit shabby - especially the bathroom. Other restaurant has gone. Why? Other eating area was very uninviting -- atmosphere.
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Anonymous ( Solo leisure traveller)
on November 18, 2008
Excellent central location for shopping. 5 minute walk from the train station.
The cleaners make a terrible noise in the corridor from about 8am onwards. Room temperature was a bit cold.
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Scott ( Group of work colleagues)
from Wolverhampton , GB on November 18, 2008
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"great place to stay for lesuire break, ajoining rooms were excellent as we had 3 people in 2 rooms so were able to open door inbetween" (107439590)
Excellent staff, convenient location
slightly outdated decor, poor lighting in room & bathroom
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Anonymous ( Same sex couple)
on November 18, 2008
Copthorne Hotel Birmingham, Birmingham - Reviews & Ratings"This is a fantastic place for a shopping weekend; the Christmas Market was just round the corner and shops and a huge array of restaurants within easy reach. Birmingham has many surprises including the lovely canalside and civic buildings" (107545054)
Friendly staff; car parking on site; central location
Room a little cramped; no fridge
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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