Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings
Castle Street, Cardiff, CF10 1SZ
Barceló Cardiff Angel Hotel, Cardiff
Located next to Cardiff Castle and the Millennium Stadium, this hotel is perfect for exploring this great city. Cardiff's most historical hotel demons... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Anonymous ( Mature couple)
on December 16, 2009
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Anonymous ( Mature couple)
on November 3, 2009
Excellent big room with good facilities. Central postion to walk to shops etc.
bath water not hot enough.
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Anonymous ( Mature couple)
on October 13, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"Great value." (108623724)
Staff were really friendly. Great location
Hotel a bit dated.
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David ( Mature couple)
from Swansea , GB on October 12, 2009
Very central for the city Excelent value for room cost
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Anonymous ( Group of work colleagues)
on September 8, 2009
Staff helpful and pleasant.
1 of 1 people found this review helpful:
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Anonymous ( Young couple)
on August 26, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"A great location and an adequate hotel but could and should have been a whole lot better for the price." (107357812)
Location was excellent for the events we were attending in Cardiff. The staff were friendly and helpful.
The room was in need of a refurb - peeling paint and wallpaper and dirty grouting in the bathroom. Breakfast was no more than adequate - not nearly as appetising as the menu made out. Overall I would say the hotel was very pricey for what you got.
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Lucy ( Family with older children)
from Castlethorpe , GB on August 17, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"An excellent room rate offer and so we were pleasantly surprised on our arrival to find The Angel a very comfortable hotel and we would definitely stay there again." (107541934)
Lovely building and the location was ideal for a young family. The room was spacious and clean with a good en suite bathroom. The staff were very helpful and courteous.
Being an old building some parts were a little scruffy. We would have preferred to be able to have the windows open rather than rely on air conditioning which was quite noisy.
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Anonymous ( Mature couple)
on July 15, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"Pleasant overnight stay for our daughters graduation " (108861821)
Cost of £59 B+B for a double room was the best point. Room was compact but perfectly ok and very comfortable.
1 of 1 people found this review helpful:
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Robert ( Solo leisure traveller)
from Peterborough , GB on August 4, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"Would stay here again but beware if you are a light sleeper as you are close to pubs and clubs." (108135435)
Excellent room decor. Convenient for city centre.
Shower not very powerful. Noise from streets below.
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Jenny ( Group of adult friends)
from Buckingham , GB on July 28, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"Fantastic and we hope to retun in December" (107609498)
Large room - Child made to feel welcome - great, helpful receptionist. Great value - good breakfast. Central location which was not noisy despite the active nitelife!
Needed instructions on how long to run water for in the old building before getting any hot water - OK once we sought advice and left it running!
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Emma ( Young couple)
from Carlow , IE on July 28, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"Good. Would stay again as it's a good location and convenient for the city. " (108504129)
Nice Breakfast. Good location. Impressive lobby
Booked two double rooms and were given one double and a single, had to go back and request a change. One of the doubles was a nice size, the other was pokey witha lovely view of the roof! We had one face towel and one bath towel in total so had to share. In general room seemed a bit run down...e.g stiff bathroom door, hard to flush toilet. Nothing major, but expected a bit more for £89 a night.
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Anonymous ( Same sex couple)
on July 28, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"Enjoyed our stay,would book again.." (108597565)
hotel very clean,pleasent staff very helpful
found water pressure for shower poor.Could do with freshening up the paint work.
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Anonymous ( Same sex couple)
on July 7, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"As mentioned, the air conditioner was broken in 205 so my father had to change rooms. 219 was on the inner part of the hotel and much quieter, but no one warned us that there would be an increase in the room rate until we saw the bill." (107605545)
New furnishings, floor, close to Cardiff castle (right across the street), close to pubs and restaurants
Very noisy at night, even at 3am, if you are at the Castle Street side of the hotel (205, 221). Reception always very busy. Air Conditioner broken in room 205 and couldn't be fixed.
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Hendrik ( Solo business traveller)
from Middleton tyas , GB on June 25, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"ok" (107741053)
shower was good high pressure and high volume big flatscreen television breakfast was good
frame of the window was nearly broken, dangerous to open because the glass was coming off. curtain in the shower is very uncomartable, glass should be the current status view out of the window was horrible (air conditioning with tubes)and noisy.
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Anonymous ( Same sex couple)
on June 21, 2009
Location, very close to cardiff millenium stadium
Room was small, we booked a twin room but ended up with a double room!
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Anonymous ( Solo business traveller)
on June 16, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"It was ok. Breakfast was expensive for what it was and wasn't good value for money." (107848080)
the hotel needed decorating and generally modernising
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Anonymous ( Group of adult friends)
on June 15, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"I thought the hotel was reasonable in terms of clean but thought the room tariff was far in excess of the standard of the room which was rather small for £200 per night room only. " (107996091)
Reception Staff were very friendly and polite - though reception did seem understaffed for the volume of guests.
Breakfast was very disappointing in terms of choice - particularly in view of the cost.
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Edward ( Mature couple)
from Deal , GB on June 1, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"very good" (107950884)
lovely hotel very clean and well run staff very friendly
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Anonymous ( Group of adult friends)
on May 31, 2009
ideal location for holiday because it is so close to the cardiff castle.
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Anonymous ( Solo business traveller)
on May 17, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"Sadly, nlikely to stay again until fully refurbished" (107887979)
Good location, reputation and external appearance.
On going decorating was at expense of ease of access for clients. Room quite small and a little tired. Check out was slow even though only 1 other person checking out at same time.
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Anonymous ( Mature couple)
on May 13, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"very enjoyable, no complaints whatsoever" (107734522)
room,reception,food
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Pankaj ( Young couple)
from Ludhiana , IN on May 10, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"i bet no one can find a fault with the hotel...wud love to stay there everytime" (107334552)
its a five star hotel with 5 star service....gr8 location.....gr8 food...
none at all
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John ( Mature couple)
from Derby , GB on May 6, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"The staff were very good, the hotel has huge potential as the building is lovely - it just needs a bit of TLC. The location is excellent - right next to stadium" (107310499)
The value for money was very good.
Breakfast was completely unorganised - with guest having to que for hot food and request items which had run out (bread, butter etc)
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Anonymous ( Mature couple)
on May 6, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"Fair - glad I had a discounted rate" (107831627)
Room clean, friendly staff
Public wc's dirty, breakfast poor/not available
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Anonymous ( Family with young children)
on May 5, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"Not perceived as good value for money. That is the main point." (107574798)
Good location Good breakfast Comfortable bed and linen Above average bathroom
Quite small hotel room Under par restaurant (we were on a 1st night dinner deal) Parking fee
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Anonymous ( Solo leisure traveller)
on May 4, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"good" (107999108)
clean, peace, good location,
room is too old,
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Anonymous ( Solo leisure traveller)
on April 23, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"Overall, very positive." (107782686)
Excellent location, helpful staff, impressive building (exterior and interior), clean & well-appointed rooms.
I thought that the charge for wireless internet in one's room was rather high. Also, several items at bbreakfast were not as hot as could be expected.
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Brigid ( Mature couple)
from South bend , GB on April 7, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"Excellent in every way. I would definitely return and would enthusiastically recommend this hotel to others." (107338066)
The hotel was lovely and so centrally located. Our room was very comfortable. The staff members were efficient and cheerful. The breakfast was varied and plentiful.
One very small point. I would have appreciated an alarm clock in our room.
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Anonymous ( Young couple)
on March 31, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"When I found I could book an inexpensive room at this hotel I was initially suspicious that I would find hidden costs. There were none and I still can not believe that such a nice hotel, plus breakfast was so cheap. The room was large and very clean. The facilities were fantastic and the staff were very helpful when dealing with queries. The location is fantastic and the parking was easy and cheap. I was so impressed with my visit that I would not hesitate in staying at this hotel again. " (107366784)
Spacious room, clean, friendly staff, excellent value for money.
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Anonymous ( Mature couple)
on February 18, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"not what i would expect for the price we paid" (107756387)
the staff were all helpful and well trained
decor could be freshened up
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Elizabeth monica ( Mature couple)
from Warwickshire , GB on February 4, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"There were two televisions in our room that could not be operated independantly and the shower in the bathroom was very poor. We had to insits on getting the upgraded room I booked and did not get the luxurious toiletries promised in the information." (107563419)
The entranc lobby is beautiful and promised much
The decor and furnishings throughout were very worn, the carpet in some general areas was very poor. The selection at breakfast was very limited and the staff did not keep the buffett stocked. There was no selection of fresh breads
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Anonymous ( Family with young children)
on February 3, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"we had a good stay ,very handy for all town ameanties" (107669153)
staff were very attentive and freindly the parking was very good and price to ,
the breakfast was very good ,dinner was good on the friday portions were a bit small ,sat was average a bit school dinner,ish
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Anonymous ( Group of work colleagues)
on January 13, 2009
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"Really nice hotel i will be staying there again, Just sort out the bathroom window and booking process for weekends" (107642603)
Helpfull staff sorted the booking out, rooms where really nice i put fair down because of the bathroom window
I booked with Smoothhound on Friday and Receptionist didnt have my booking, I work in IT and there are no excuses for the hotel not to receive my booking i think you should look at your booking system the receptionist told me they would receive it on Monday That made us laugh!!! The Toilet window was stuffed with paper
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Anonymous ( Group of adult friends)
on October 15, 2008
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"it was just an overnight trip and it was fine for this" (107620791)
great location, friendly staff, beautiful lobby
bathroom was generally sort of "tired", cracked floor tiles, a bit of mildew in tub, poor lighting in room
2 of 2 people found this review helpful:
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Phillip ( Young couple)
from Wrexham , GB on November 11, 2008
Barceló Cardiff Angel Hotel, Cardiff - Reviews & Ratings"Not pleasent at all. Except for the day of departure" (107287895)
None
1: Sink dirty 2: Rude Staff including swearing 3: Remote control didn't work 4: Food left outside rooms for 2 days 5: Check in- started to be checked in then the member of staff walked off and and had to wait 10 mins for someone else to check me in 6: No hot water 7: Shower falling off wall 8: Kettle full of limescale 9: No irong board or iron as listed in room spec 10:Didn't accept LLoyds Credit Card
1 of 1 people found this review helpful:
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Adrian ( Mature couple)
from Hereford , GB on November 27, 2008
nice and clean, all staff extremely helpful, not very clued up on how to talk and address blind people though in the bar.
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Poor" (108839065)
The Hotel was adequate but there was no hot water on the Sunday morning On checking out advised the staff they just apologised but did not offer any explanation or reduction on the invoice. I thought this was very poor service as not to hot water in a four star hotel is not good. The room heating was also poor and the bathroom was heated by a towel rail and the switch was located outside of the room and difficult to locate . No sign to indicate where it was. It was under the bedside cabinet at skirting board level. Also the public ladies toilet on the ground floor were very dirty due to a xmas function they could have been checked and cleaned
No Hot Water on the Sunday morning Poor Heating the room was cold Poor signage for bathroom heater Toilets not clean in public area