Macdonald Randolph Hotel, Oxford - Reviews & Ratings
Beaumont St, Oxford, OX1 2LN
Macdonald Randolph Hotel, Oxford
The Macdonald Randolph Hotel is in the heart of Oxford, opposite the Ashmolean Museum. The restaurant has 2 AA Rosettes and fine city views. The Randol... more
£
Rooms from £105
per night
Enter your dates of stay to see rooms to book
| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 8/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
-
Anonymous ( Mature couple)
on December 1, 2009
-
Kelvin ( Mature couple)
from Templecombe , GB on November 27, 2009
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Just thinking when we can go back" (108352037)
Great location, great service, much history and great atmosphere. The best hotel in Oxford
cant find a fault other than the car park charges
-
Anonymous ( Solo business traveller)
on November 4, 2009
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Very good" (108406427)
Overall quality of hotel amongst the best I've stayed in
-
Maurice ( Mature couple)
from Wellington , NZ on July 21, 2009
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Not value for money" (108783917)
Location and ambience.
Room wiyh bad view into service yard. Expensive
1 of 1 people found this review helpful:
-
Alison ( Mature couple)
from Newcastle upon tyne , GB on August 11, 2009
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"The location and service of the hotel was superb but the size of the room was very poor." (108662388)
The concierge service at the hotel was first class.
The hotel room was terribly small. The bathroom in particular was like a cupboard. There was insufficient room to shower and the bedroom as a whole for a 5star hotel was very small.
-
Anonymous ( Mature couple)
on June 29, 2009
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Comfortable. Staff very helpful." (107391903)
Excellent service and environment
I had asked for a quiet room. The room we were allocated was fine in every respect other than that one of the bedroom windows had no double glazing (though the frames for it were still, oddly, in place), and there was more traffic noise than we had wished.
-
Llewellyn ( Group of adult friends)
from Bovingdon , GB on June 26, 2009
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Expensive but pleasant" (107548730)
Friendly efficient staff
Overnight parking @ £25. No mention of price anywhere
-
Anonymous ( Mature couple)
on June 17, 2009
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Comfortable and welcoming hotel which we return to again and again." (107598681)
Central city location. Car parked for you. Welcomes dogs. Comfortable bed & good air con.
-
Dudley ( Mature couple)
from Keith , GB on June 14, 2009
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Very good. Excellent staff" (107556478)
Good location. Good food
Internet (cable) did not work in first room (we were moved to one that did)
-
Ian ( Mature couple)
from Bristol , GB on May 17, 2009
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"good" (107632646)
on arriving at the hotel,the service was very good.
the service in the breakfast room was a very slow.
-
Anonymous ( Mature couple)
on April 4, 2009
The whole quality of the hotel is high.
The room is small.
-
Anonymous ( Mature couple)
on March 11, 2009
Excellent check-in and concierge service
-
Anonymous ( Family with older children)
on March 10, 2009
in room tea and coffee making facilities, comfortable bed, good cot provided for infant, helpful reception staff
-
Anonymous ( Mature couple)
on February 9, 2009
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"A good experience in a central location." (107826450)
Friendly staff, reasonable cost of room (weekend upgrade) compared to other hotels in Oxford.
Breakfast not included and expensive, but good quality and freshly cooked. Same price for Continental and English breakfast. Afternoon tea expensive.
-
Anonymous ( Solo leisure traveller)
on February 4, 2009
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"The Randolph is an excellent hotel. One feels pampered and cared for by staff and good food." (107788703)
Excellent staff - courteous and helpful
Pricing policy is rather opaque. Your online booking does not allow for titles of 'Lord' or (in my case) 'Lady' or 'Baroness'.
-
Anonymous ( Mature couple)
on January 5, 2009
Elegant, welcoming and attractive public rooms with good staff
Very cold and water far from piping hot in the morning. Noisy generator/air conditioning unit outside the windows of the bedroom
-
Anonymous ( Same sex couple)
on September 23, 2008
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Value/price - medium to good" (107293239)
Breakfast buffet - Service in bar and tea room - good concierge service
Room - small and airless; no help with the luggage upon arrival Internet price - more expensive then price listed at reception
2 of 2 people found this review helpful:
-
Michael ( Mature couple)
from Matlock , GB on September 30, 2008
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Very comfortable and relaxing stay. Did not eat in the hotel so can't comment on that aspect." (107136897)
Excellent room and service.
An insomniac in the room above paced the creaky floorboards until 1.0 am! Room heating did not appear to work, nothing happened when the thermostat was turned up to full on. This did not bother us as we like a cool room.
-
Barry ( Group of work colleagues)
from Crickhowell , GB on July 29, 2008
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Excellent stay made by great and friendly staff - Pity no parking ( or expensive parking nearby )" (97927955)
Obviously top rate and 5 star ... but also 5 star pricing at the bar & restaurant
2 of 2 people found this review helpful:
-
Anonymous ( Mature couple)
on February 22, 2008
relaxed atmosphere
small bed and furnishing not as good as last time
1 of 1 people found this review helpful:
-
Tina ( Solo leisure traveller)
from Santa cruz , US on November 13, 2007
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"I would return as the location and stay met my needs. Again, I was very happy with a large bed :-)" (97892857)
I find it an important option to have a large, comfortable bed with fluffy pillows. In addition, the bathroom was clean and not garrish. Finally, the tea room was very warm and inviting
I was a bit surprised that English Breakfast was not included in the cost and I would like better coffee and snacks in the room
1 of 1 people found this review helpful:
-
Sara ( Mature couple)
from Thrupp, kidlington , United Kingdom;GB on July 18, 2007
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"The situation of The Randolph is excellent for touring Oxford. The food is surprsingly good for a hotel restaurant. The staff are all very professional and helpful. The bedrooms are beautifully appointed. There was only one downside to our stay. We were on the 4th floor and the lift was out of order. You had to take the lift to the 3rd and then take the stairs and because this second lift was not working we had to wait 15 mins for the lift from the 3rd when we left." (99294182)
1 of 1 people found this review helpful:
-
Jeremy ( Family with young children)
from Nottingham , GB on July 18, 2007
Old world charm
slow/broken lifts
-
Anonymous ( Group of adult friends)
on June 7, 2007
The staff were excellent, friendly and efficient. The food was very good and the hotel's location was ideal.
When I stayed both lifts were out of order for the whole of the stay. The management provided a complimentary glass of champagne to compensate for the lack of lifts but one glass of champagne does not make up for three days of climbing stairs. The hotel itself is starting to look a little worn and needs some refurbishment. Tne Morse bar does not serve real ale!!!
1 of 1 people found this review helpful:
-
Stewart ( Family with older children)
from Aberdeen , GB on June 7, 2007
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Thanks, you made the weekend very special for our daughters." (99612355)
Spacious
The room was miles away down about 150 different corridors
1 of 1 people found this review helpful:
-
Anonymous ( Other)
on June 6, 2007
Roomy, soft beds - very comfortable. Pristine bathroom. Comfortable easy chair and footstool. Beautiful view of Ashmolean Museum.
Only room for one of us to use the wardrobe/bathroom/mirror areas at one time. Tight for space.
1 of 1 people found this review helpful:
-
Anonymous ( Young couple)
on June 2, 2007
The style of the building was beautiful and the bed was very comfortable.
The shower did not maintain a constant temperature every few minutes the temperature changed from a moderate heat to an extreme heat to cold then back to moderate. The room was not available for check-in until 16.30. We book in a local restaurant for an evening meal and thought it would be nice to enjoy a glass of Champagne in the hotel bar before leaving to go to the restaurant. The service in the bar was very slow and waited 20 minutes before we were served, needless to say I did not get a chance to finish my drink. The staff were very polite, but there should really have been more staff working in the bar at 19.30 as this is a popular time for people to have pre dinner drinks.
1 of 1 people found this review helpful:
-
Stephen ( Mature couple)
from Stoke on trent , GB on June 12, 2007
Central location.Friendly staff.
Theree was alot of road noise.Expected a separate shower cubicle,not a stand in the bath type.
-
Carol ( Group of adult friends)
from Newtownards , United Kingdom;GB on May 10, 2007
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"have stayed several times at randolph, this time staff very unfriendly, no feeling of personal service we expect from a 4 or 5 star hotel, entire party extremely disappointed" (99370528)
central location
small rooms
1 of 1 people found this review helpful:
-
Alison ( Young couple)
from Trowbridge, wiltshire , GB on April 14, 2007
nice bed
over priced parking
1 of 1 people found this review helpful:
-
Anonymous ( Group of adult friends)
on March 28, 2007
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Fantastic hotel, perfect setting and location to explore Oxford." (99176933)
very clean, modern room
1 of 1 people found this review helpful:
-
Anonymous ( Solo business traveller)
on March 28, 2007
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"I enjoyed my stay very much." (99328614)
Lots of charm
Room was small and cramped. Only one elevator was working.
1 of 1 people found this review helpful:
-
Tracy ( Young couple)
from Bartlett , United States;US on March 27, 2007
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Check in was a bit slow due to a large group arriving together. But the staff made every effort to accomodate everyone as quickly as possible, so it was fine. The concierge was most helpful and made excellent restaurant suggestions! Location in proximity to the coach station and downtown Oxford was also a nice surprise. We were able to easily walk with our luggage from the station to the hotel. Our bed was also very confortable." (99407608)
The ambience of the old hotel. The decor in our room was pleasant and the location of the room was nice and quiet with large windows that opened to the street below #313. My husband thought the carpeting was dirty but everything else was spotless.
Our initial room location, #62 or 63 was ridiculous. We had to go though a maze and several stair ways up and then down in order to reach our room. It was confusing and extremely difficult with luggage. Also this room backed to a noisey bar. We switched to room #313 immediately which I understand is located in the older part of the hotel. I prefer the creak of old wood floors and was happy to give up the modern decor in favor of staying in the older part of the hotel. Also it was closer to the lift.
1 of 1 people found this review helpful:
-
Anonymous ( Mature couple)
on February 16, 2007
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"If you're prepared to pay for hassle-free travel, this is the place for you. The situation was perfect for us, within easy walking distance of the Ashmolean, Bodleian and Pitt-Rivers. The international staff are helpful and friendly, without being obsequious. Valet parking (for a price,)and a prize-winning concierge service make life so simple." (99338498)
1 of 1 people found this review helpful:
-
Gus ( Young couple)
from London , United Kingdom;GB on January 31, 2007
Macdonald Randolph Hotel, Oxford - Reviews & Ratings"Overall the hotel was excellent - a very enjoyable stay." (99356168)
1 of 1 people found this review helpful:
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
Victoria House Hotel
Oxford Spires Four Pillars Hotel
Eurobar Cafe & Hotel - B&B
Linton Lodge - Best Western
Mercure Eastgate Oxford
Ethos Hotel
Athena Guest House
Lakeside Guesthouse
Malmaison Oxford
The Sportsview Guest House
"Absolutely brilliant" (108831050)
Staff treated us really well, we came to go to a metal gig so were dressed very casually, and had small rucksacks as overnight bags, they never batted an eyelid Room was lovely,and bathroom was superb. It was an executive room