Mill Hotel & Spa Destination, Chester - Reviews & Ratings
Milton Street, Chester , CH1 3NF
Mill Hotel & Spa Destination, Chester
In the heart of Chester's city centre, with a superb waterside location, the hotel offers free parking, free internet access and superb leisure facilities, incl... more
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Rooms from £65
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Anonymous ( Solo business traveller)
on November 26, 2009
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Anonymous ( Mature couple)
on November 8, 2009
good room and cleanliness
bar staff
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Anonymous ( Mature couple)
on September 7, 2009
hotel clear and food good
although we were given an upgrade the room we were given had so many beds that there was no room to actually sit down. When I asked for the sofa bed to be put down I was informed I would have to wait for 2 plus hours. On speaking to the supervisor we were then offered another room. On check out the bill was £10 higher than I was quoted on line, again this was corrected. Overall we were not impressed with the service provided by the staff on reception and will probably not choose to stay in this hotel again.
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Anonymous ( Mature couple)
on August 9, 2009
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Had a really nice stay at the Mill Hotel. The breakfast was good,as was the evening meal. The only reason we only ate in the restaurant once out of 3 nights was the fact the restaurant was not air conditioned and it was too warm in there. They did have fans but they were not used." (108760898)
Hotel was very well placed for visiting Chester. Only a 5 min walk to the centre of Chester. We liked the swimming pool, sauna, steam room and jacussi.
Not really a bad point but the housekeeping although really tidy and clean needed finer detail in the room.A glass was found by us in the wardrobe with a contact lens case which was still there when we left. The windows didn't open very far so could not get any air into the room, the room was very warm.
1 of 1 people found this review helpful:
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Peter ( Mature couple)
from Liverpool , GB on August 3, 2009
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Very nice hotel" (108585365)
Nice atmosphere, good variety of food options. Entertainment and location.
The room had a frosted window so we could not see out of it. The sheet on the bed had a hole in it. We paid £75 for the room but it was obviously on of thier poorer rooms as I have stayed at this hotel before and not been disappointed. It is worth paying the extra £8 for a better room!
1 of 1 people found this review helpful:
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Anonymous ( Group of adult friends)
on August 22, 2009
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Very good" (108518730)
Location to city centre
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Jill ( Same sex couple)
from Monmouth , GB on August 14, 2009
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"British hotels don't need to present this "run down" air we are usually pleased with our accommodation." (107849776)
Quite good location for walking into the city. Good parking. good range of sports facilities.
Very small room, rather shabby with minor broken equipment. Sheets too small for bed. Generally rather "tired" accommodation, bar gloomy and smelly.
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Anne ( Mature couple)
from Whitley bay , GB on July 28, 2009
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Very enjoyable stay. Next time would take advantage of dinner dance & dining trips on hotel barge." (108280889)
Easy walking distance from city centre. Excellent leisure facilities - pool, gym etc. Friendly, helpful staff.
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Lionel ( Mature couple)
from Stratford on avon , GB on July 21, 2009
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"very good" (108683574)
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Anonymous ( Family with older children)
on June 21, 2009
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Spent two nights in the hotel and thoroughly enjoyed it, easy to find, pleasant friendly staff and a very popular bar area too. Would recommend this hotel to anyone wanting to visit Chester especially as it is only a few minutes walk to the town centre." (107683631)
Excellent location, good parking facilities, clean, helpful staff, nice breakfast!
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Alison ( Mature couple)
from York , GB on May 7, 2009
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Would be happy to stay there again when visiting Oulton Park." (107966136)
Staff were very friendly and helpful.
Restaurant is very 1970's decor. Only just got a parking spot.
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Elizabeth ( Mature couple)
from Bebington , GB on March 28, 2009
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"A bit disappointed as room was so basic and a bit below Club standard. Would have booked the Champagne Room but it was not available." (107724610)
The staff were very helpful and friendly. My husband enjoyed the pool and leisure facilities, also the real ale bar.
I don't think the room was up to Club standard - there was limescale in the toilet and one of the lamps was very dirty and stained. Also room rather dark and stuffy. Booked the room as a treat for my husband's birthday and was a bit disappointed with the overall standard of the room.
1 of 1 people found this review helpful:
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Shirley ( Mature couple)
from Eastgate , GB on April 20, 2009
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Hotel and facilities were excellent we were recommended the hotel and we also will recommend to others." (107372125)
All hotel staff were very efficient in their duties cannot fault the service they all gave.
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Adrian ( Mature couple)
from Kent , GB on March 8, 2009
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Simply good." (107926558)
We are both Directors and have high standards. Following a meeting with Bank of America we proceeded to your Hotel. Just excellent.....surroundings, room, staff, food....great. A special thank you for the Restaurant Manager. He is a tremendous Ambassador to your organisation. We would employ him tomorrow ! The food was excellent...
We were travelling without lap tops....long story ! Would have been useful to have an Internet service.
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on March 6, 2009
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Okay" (107445223)
The gym and staff
Hot water - wasn't TV - no remote, no DVD facility Fod order was incorrect and no salt and pepper
1 of 1 people found this review helpful:
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Anonymous ( Group of work colleagues)
on March 4, 2009
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"some small niggles due to staff making mistakes but overall very pleasant" (107641318)
pool & leisure facilities very good, food very good & reasonably priced as were drinks at bar.
staff making mistakes sending out wrong billing, failing to order newspaper,& forgetting that room was only half cleaned
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on December 9, 2008
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Enjoyable" (107252267)
Breakfast was good Good atmosphere in the bar and reasonable prices (cheapest drinks we found in Chester)
1 of 1 people found this review helpful:
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Elin ( Young couple)
from Morfa nefyn , GB on August 20, 2008
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Good on the whole." (107126358)
Cleanliness, location of hotel, Standard, Staff attitude and willingness to help.
Our standard double room was right above the front door which was annoying when people went outside to smoke and also we were woken up by sound of taxis and cars arriving late on Sat night/early hours of Sunday morning. This was the only negative aspect of our stay.
3 of 3 people found this review helpful:
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Anonymous ( Mature couple)
on July 31, 2008
Ideal location five min walk from town centre.
Our only complaint was on friday and saturday night there was a disco with a D.J. till 2 in the morning. We felt that the D.J,. was in the same room as us. Disco too loud. Be aware alot of stag and hen do's sat night so nowhere to go for a quiet drink.
3 of 3 people found this review helpful:
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Anonymous ( Young couple)
on May 30, 2008
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Very relaxing and comfortable" (97354181)
Excellant leisure facilities and a good sized bed room. Hotel bar sells real ale (some brewed specifically for the hotel) and the bar prices are very reasonable. Bed was very comfy
Wireless only works in some rooms but ours had a broadband cable. Parking is difficult but ask at reception as they have a number of "hidden" car parks!
2 of 2 people found this review helpful:
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Ian ( Solo leisure traveller)
from Glasgow , GB on April 8, 2008
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"This is a popuar and well run hotel. Rooms are comfortble and decor in good order. Showers are hot and easy to use. Facilities are of good quality. The sports facilities, especially the 60ft pool are among the best I have seen. A staff member was at the poolside, not always the case in hotels. Approach by car is a bit tortuous but this has more to do with Chester's traffic plan than the hotel." (97056346)
The leisure facilities
The bar areas can be a bit crowded at weekends.
2 of 2 people found this review helpful:
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Julie ( Mature couple)
from Norton malton , GB on April 22, 2008
The Hotel is excellant and in a very good position for the shopping centre and park, the staff are very helpful and willing to assist you if necessary.
1 of 1 people found this review helpful:
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Kim ( Same sex couple)
from Liverpool , GB on March 18, 2008
Bright airy room overlooking the canal
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on January 9, 2008
the room was nice.
we were in the newer block on the fourth floor which was a treck up stairs accross a cold bridge and a lift.if we had more luggage to carry i would have needed another night to recover.the public bar was small and over crowded with nowhere to sit at anytime.we ended up walking into chester to have a relaxing drink.we think the cost of the stay was expensive.
2 of 2 people found this review helpful:
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Anonymous ( Mature couple)
on October 31, 2007
Clenliness and eficiency
Parking was extremely poor
3 of 3 people found this review helpful:
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Anonymous ( Solo business traveller)
on November 25, 2007
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"If you're going to use the gym, pool and free internet then reasonable value. If you're not you'll probably wonder why you paid what you did for what you got. Top floor best avoided for tall people - too many low beams." (97829511)
Free internet use, excellent pool and gym
Old bathroom. Reception undergoing noisy refit.
2 of 2 people found this review helpful:
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Marie ( Mature couple)
from Norwich , GB on October 27, 2007
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Overall hotel was in a great location, food was good and staff very friendly. " (97301802)
Handy for the City Centre, food good
Cost more than the room rates. Room had wallpaper coming off walls and was very small
2 of 2 people found this review helpful:
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Anonymous ( Young couple)
on November 22, 2007
5 minute walk to the shops
1 of 1 people found this review helpful:
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Joan ( Family with young children)
from Walsall , GB on November 20, 2007
the locality and staff
1 of 1 people found this review helpful:
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Anonymous ( Group of adult friends)
on October 3, 2007
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"The overall say was very good all our friends said that they had enjoyed it and how nice the hotel was" (99369698)
The location and all the facility's
1 of 1 people found this review helpful:
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Richard ( Mature couple)
from Northampton , GB on October 3, 2007
Alert, helpful and polite staff. Timely check-in and check-out, availability of car park and leisure facilities.
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Nicki ( Young couple)
from Derby , GB on December 12, 2007
Comfy bed
We stayed in room 239. The room itself was well equiped etc however I think 2 areas let it down: 1) There was a strong smell of damp in the room, 2) THe sofa was so worn that there was not support in tbe base making it uncomfortable to sit on
1 of 2 people found this review helpful:
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Anonymous ( Young couple)
on July 23, 2007
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Main purpose of stay was to use the facilities (sauna, steam room, jacuzzi) but these could do with modernising. Overall, wasn't really value for money." (97855057)
The view over the canal.
Rather costly for a Standard Double.
2 of 2 people found this review helpful:
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William ( Mature couple)
from Lindale , US on December 31, 2007
The personnel at the reception area were very nice and most helpful. They arranged for some requests (like baggage storage for a few hours) with smiles and were most pleasant in all our dealings.
Nothing in particular.
0 of 1 people found this review helpful:
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Anonymous ( Group of adult friends)
on December 20, 2007
Clean & Tidy and smelt fresh
no air con just a radiator so got really warm during the night and no air in room.
0 of 1 people found this review helpful:
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Anonymous ( Young couple)
on June 20, 2007
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"A lovely informal hotel. Only a few minutes walk to the city centre, resonable prices for food and drink, Pool and gym clean and well maintained. over all good value for money." (99122519)
good location, close to the city centre. friendly atmosphere.
The room was to Small, very pokey!!!
2 of 2 people found this review helpful:
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Jacqueline ( Young couple)
from Prestatyn , GB on June 26, 2007
short walk to town , friendly staff
1 of 1 people found this review helpful:
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Paul ( Mature couple)
from Huddesfield , GB on June 6, 2007
everything you need all under one roof and so near the town centre
1 of 1 people found this review helpful:
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Anonymous ( Group of adult friends)
on June 5, 2007
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Very clean & tidy,good food & bar. Ideal for walking into centre" (99033820)
Good location friendly atmosphere
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on June 2, 2007
Mill Hotel & Spa Destination, Chester - Reviews & Ratings"Very friendly staff, and always very helpful. The location of the hotel was excellent and on the plus side it had car parking facillites." (99772267)
The central position everything was in walking distance
The only - was when I ordered a vegitable stir fry for my evening meal, when it arrived it was 90% peppers and not a lot of any other vegitables
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on April 8, 2008
Lage, Parkplatz
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"I enjoyed my stay, would have appreciated longer opening hours of the pool." (108119229)
Nice rooms, breakfast, pool and sauna. Friendly staff.
I was disturbed by a music party in the pub. Food quality in the pub was poor.