Brookside Hotel, Chester - Reviews & Ratings
Brook Lane, Chester, CH2 2AN
Brookside Hotel, Chester
This charismatic family-run hotel provides a peaceful location just outside Chester's historic centre, yet only a 10-minute walk away from the city centre's ame... more
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Rooms from £29
per night
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Sandra ( Young couple)
from Caergeiliog , GB on November 2, 2009
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Anonymous ( Mature couple)
on October 13, 2009
Brookside Hotel, Chester - Reviews & Ratings"Not very impressed and wouldn't stay there again or recommend to anyone" (108966550)
the room was very dark and dingy - it had a four poster bed which concealed the television when you were in bed and the bathroom facilities seemed to be made up of left over pieces thrown together which didn't match.
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Donna-louise ( Group of work colleagues)
from Northampton , GB on September 10, 2009
Brookside Hotel, Chester - Reviews & Ratings"very good friendy well placed with good meals" (108974330)
staff friendliness, layout and decor of hotel, well-cooked meals location from city centre and local ameneties,
smallish rooms, access via narrowed side street
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Heather ( Mature couple)
from Staffs , GB on September 2, 2009
Brookside Hotel, Chester - Reviews & Ratings"Good value for money, would stop again" (108113529)
Friendly staff. Good sized room. Convenient location.
Shower not working properly
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Anonymous ( Group of adult friends)
on August 19, 2009
Brookside Hotel, Chester - Reviews & Ratings"excellent " (108189298)
convenient for centre of chester,clean ,welcoming and good food
bed a little short for anyone over 5ft.10 in.but that was only in one room ,our son had a twin room to himself and there was plenty of room
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( Young couple)
from Dronfield , GB on August 18, 2009
Brookside Hotel, Chester - Reviews & Ratings"Great, would come again." (108449922)
Friendly service without feeling patronised like you get in some places. Perfect for my needs.
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Tom ( Group of work colleagues)
from Chipping norton , GB on August 11, 2009
Brookside Hotel, Chester - Reviews & Ratings"we were after some where clean and cheap and cheerful to rest our heads afer a few beers but found a nice little hotel that i would quite happily return to with my wife and children ." (108120913)
friendly staff, nice atmosphere.good stay.
just the naff brick wallpaper in dining room and bar , but each to there own !
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Leigh ( Group of work colleagues)
from Upminster , GB on July 28, 2009
Excellent hotel great location and fantastic helpful staff.
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Lesley ( Mature couple)
from Hemel hempstead , GB on July 21, 2009
Brookside Hotel, Chester - Reviews & Ratings"good, second visit and will use hotel again." (108513973)
Excellent food, comfortable room; friendly; helpful staff.
Shower hard to work. Car park not really adequate as people did not park properly.
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Anthony ( Mature couple)
from Stourport on severn , GB on July 21, 2009
Brookside Hotel, Chester - Reviews & Ratings"Enjoyed the stay very much, and would recommend it for VFM." (108787415)
Very friendly atmosphere; pleasant, courteous and helpful staff; excellent food (lamb highly recomended!); nice setting; clean and tidy; well attended; owner very friendly and helpful; comfortable lounge areas; nice, cosy bar with reasonable prices; good location for access into town.
Not much to say... for television lovers, the TV reception wasn't great (but that didn't bother us...); only double room avialable was was a little cramped for double bed (however, this was pre-warned, and reflected in price, so no real complaint there!).
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Anonymous ( Mature couple)
on July 20, 2009
Brookside Hotel, Chester - Reviews & Ratings"very happy with all aspects of our stay. would recommend to friends and will stay there again " (108286401)
very friendly happy staff, prompt attention to any request, excellent food,
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Anonymous ( Mature couple)
on July 10, 2009
Plenty of lounge & bar space
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Anonymous ( Solo leisure traveller)
on July 7, 2009
Friendly staff
Traffic noise Breakfast below average
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Susan ( Mature couple)
from Carlisle , GB on June 30, 2009
Brookside Hotel, Chester - Reviews & Ratings"fantastic!" (107426195)
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Steven ( Solo business traveller)
from Heswall , GB on June 29, 2009
Brookside Hotel, Chester - Reviews & Ratings"good" (107373904)
location, cleanliness & staff, good value for money
Bed in room 8 was very very sqeaky, internet booking crashed whilst booking (appreciate maybe a fault with my computer)
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Anonymous ( Group of work colleagues)
on June 12, 2009
Brookside Hotel, Chester - Reviews & Ratings"Very enjoyable, pleasantly relaxing, a good breakfast. Good staff. I am happy to recommend the Brookside." (107525644)
Ambience, lounge area, dining room, hotel staff helpfulness.
Shower control not working properly (I reported this on departure and action was in hand, so this is not a complaint, I am happy with the outcome)
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Jim ( Mature couple)
from Stoke on trent , GB on June 12, 2009
Brookside Hotel, Chester - Reviews & Ratings"Very good" (107628841)
Friendliness of staff, ready to help in any circumstances
Too short a stay - had to go home to collect the dog from kennels
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Anonymous ( Mature couple)
on June 9, 2009
Brookside Hotel, Chester - Reviews & Ratings"Although we only stayed for one night on this occasion, we found the hotel to have a very welcoming and comfortable atmosphere. " (107305451)
We were very impressed with the friendliness and helpful attitude of staff.
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Stephen ( Mature couple)
from Ayrshire , GB on May 27, 2009
Brookside Hotel, Chester - Reviews & Ratings"overall very happy with hotel" (107487936)
very satisfied with hotel, good breakfast and service.
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Andrew ( Young couple)
from Leeds , GB on May 27, 2009
Brookside Hotel, Chester - Reviews & Ratings"Easy to get into the centre of Chester. Staff friendly, breakfast really good. Rooms and hotel in need of modernisation to make it acceptable to charge what they do. Would stay again but would look elsewhere first." (107500034)
Friendly and helpful staff, good breakfast, easy to find, good sized bathroom, great shower
Rooms dated, equipment old and broken in some cases (TV remote had no batteries, etc), parking not easy on busy weekend (had to go on street as no space in car park), not worth the price we were charged (35 pounds each per night, not worth more than 25 each)
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Anonymous ( Mature couple)
on May 26, 2009
Brookside Hotel, Chester - Reviews & Ratings"Recommendable to others" (107652470)
Easy to find by car, agreable walking distance to town center
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Anonymous ( Mature couple)
on May 12, 2009
Brookside Hotel, Chester - Reviews & Ratings"Overall fairly good but could do with some modernising" (107554450)
Staff extremely friendly and helpful Room spotlessly clean
Small double room quite cramped Facilities in need of updating
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Anonymous ( Same sex couple)
on May 6, 2009
Brookside Hotel, Chester - Reviews & Ratings"Wouldn't stay again or recommend unless renovated" (107531444)
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Anonymous ( Group of work colleagues)
on April 29, 2009
Brookside Hotel, Chester - Reviews & Ratings"OK place to stay. Full English breakfast was a bit on the skimpy side e.g. one sausage, one egg etc. " (107749588)
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Anonymous ( Same sex couple)
on March 24, 2009
Great hotel, well run, good breakfast, clean room, near city centre.Will be back
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Kirsti ( Solo leisure traveller)
from Liverpool , GB on February 3, 2009
Brookside Hotel, Chester - Reviews & Ratings"Very good service" (107681891)
Tidy, homy atmosphere and frendly staff
Perhaps the room and toilet were a bit small (this was the smallest room for two)
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Patricia ( Mature couple)
from Westoning , GB on December 18, 2008
Brookside Hotel, Chester - Reviews & Ratings"We really enjoyed our stay, comfortable 10 minute walk into Chester so we didn't need to use the car. Love Chester loved it all. " (107639648)
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Phil ( Solo leisure traveller)
from Narberth , GB on December 18, 2008
Brookside Hotel, Chester - Reviews & Ratings"Very Cosy Hotel" (107761153)
Friendly Staff
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Keith ( Solo leisure traveller)
from Surbiton , GB on November 11, 2008
Brookside Hotel, Chester - Reviews & Ratings"Room small but comfortable - facilities fine. I would stay again other than I believe a "full" english breakfast should set you upfor the day and this didn't." (107739445)
Staff friendly and efficient. Well situated for station and for city centre.
Breakfast very uninspiring.
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Mark ( Young couple)
from Huntingdon , GB on November 4, 2008
Brookside Hotel, Chester - Reviews & Ratings"Good value for money, within a good walking distance of the city centre. The room was satisfactory bearing in mind price paid." (107907468)
Off road parking, friendly staff, 10min walk into city centre
plastic beakers instead of glass in room. Pillows/bed uncomfortable. Some tiles coming away around the bath.
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Anonymous ( Mature couple)
on November 3, 2008
Brookside Hotel, Chester - Reviews & Ratings"Very friendly. Good service. Value for money." (107592255)
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Matthew ( Mature couple)
from Burton on trent , GB on October 30, 2008
Brookside Hotel, Chester - Reviews & Ratings"good" (107548940)
nice and clean
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Anonymous ( Mature couple)
on October 28, 2008
Brookside Hotel, Chester - Reviews & Ratings"Acceptable for a two-star." (107731885)
Quiet. Pretty good cooked breakfast
Limited breakfast choice if you didn't want a full english.
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Anonymous ( Solo business traveller)
on October 25, 2008
Brookside Hotel, Chester - Reviews & Ratings"Convenient for Chester. Good value for money. Everything worked." (107757117)
Last-minute value. Clean & tidy. Good public areas. Free wi-fi
The room (single) was a little small - but that's what I paid for, so can't complain.
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David ( Mature couple)
from Derby , GB on August 26, 2008
Brookside Hotel, Chester - Reviews & Ratings"very relaxing..hotel staff were very good at recomending places to visit.." (107231684)
staff very friendly and helpful..all facilities were clean and in good order..appeared to ensure all guests had an enjoyable time
2 of 2 people found this review helpful:
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Anonymous ( Mature couple)
on October 17, 2008
Brookside Hotel, Chester - Reviews & Ratings"weather great chester great distance from the hotel to cathedral great pity about the size of the bedroom" (107173659)
location relative to chester cathedral being for all intents &purposes the centre of chester
the bedroom was small to the point of causing my wife to refer to the room as being claustrophobic
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Anonymous ( Mature couple)
on June 19, 2008
Brookside Hotel, Chester - Reviews & Ratings"very well managed hotel with friendly staff. Good value, highly recommended. " (97559542)
4 of 4 people found this review helpful:
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"This hotel was clean and spacious and worth the money paid and for a change the floor boards didn't squeak" (108597131)
we were upgraded to a room with a four poster bed at no extra cost
hairdryer was broken