Park Inn Cardiff North, Cardiff - Reviews & Ratings
Circle Way East, Llanedeyrn, Cardiff, CF23 9XF
Park Inn Cardiff North, Cardiff
Just 3 miles (4.8 km) from Cardiff city centre, this modern hotel has a swimming pool, a spa and a gym. There is easy access to the M4 motorway. Park I... more
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Rooms from £37
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 6/10 | Working order of facilities / equipment |
| 7/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Catherine ( Young couple)
from Stafford , GB on November 10, 2009
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Anonymous ( Same sex couple)
on October 24, 2009
when i booked on-line, i thought i was to be staying at ur hotel in the middle of cardiff, untill we got to the reception, and then they told me!because that hotel was full, it went to other hotels web site, without me beiong aware of it. may be it was my fault for not noticing, but i think it should have been pointed out to me at the time.
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David ( Group of work colleagues)
from Croydon , GB on October 20, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"Happy enough given the price!" (108320832)
Value for money Cleanliness Convenience (proximity to M4 & Cardiff)
No cups for tea making Shampoo dispenser empty
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Cathie ( Young couple)
from Darwen , GB on August 25, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"Ok - it was adequate for one night" (107631708)
Staff were friendly and helpful especially the barman
We had no coffee / tea etc in the room even though we had cups and a kettle.
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Anonymous ( Mature couple)
on August 25, 2009
Clean, modern
Thought £150 was very expensive for a room only - we could have got the same facilities and cleanliness at a Travelodge for much less.
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Vikki ( Mature couple)
from Bristol , GB on August 25, 2009
Staff were friendly.
The battery to operate the key acces to the room was not working and we had to return to reception twice before being allocated another room as the fault could not be rectified. However the staff did say that the last person booking in would have to live with the fault as they were fully booked. Room rate was high (£150 a night) but I assumed due to the high level of need as a concert was being held at the stadium and hotel rooms were scarse.
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Anonymous ( Solo business traveller)
on August 18, 2009
everybody slamming doors all night long as the doors close themselves fast
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Anonymous ( Mature couple)
on August 11, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"Good stay, except for breakfast." (107826432)
Newly refurbished rooms-very nice. Easy to get a taxi from front desk- designated phone, fast response.
Breakfast was poor. Very diluted orange juice. Awful tea and coffee, which was in flasks, and not served at the table. Tea towel used for drying mugs was then used to wipe floor and put back beside mugs. I complained and it was removed.
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Anonymous ( Solo leisure traveller)
on August 9, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"I was very happy with my stay." (107988107)
Quiet,clean,recently refurbished,very convenient for the main roads and access to Cardiff and other towns which I had to visit.
I could not turn off the air conditioning completely and there were no instructions about this in the room.
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Anonymous ( Group of adult friends)
on July 17, 2009
Hotel is well located and in good repair; staff were pleasant.
Major Point: No one answered the disabled alarm for one full hour after it was signaled from our disabled accessible room. Lesser Point: The wireless internet connection doesn't work from room 020; service from lobby failed for 24 hours as well.
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Sara ( Young couple)
from Hounslow , GB on July 6, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"all factors considering, i probably wouldnt stay here again although i thought the staff were lovely and the room was very nice- comfy bed is a must and they provided!! Unfortunately due to the very expensive food we didnt eat here but the drinks we had were dirty. Not a total loss but probably not worth the money" (107578999)
The room was lovely and shower was excellent! staff were friendly and hotel was accessible for all nearby attractions.
the spa facilities were old and not particularly attractive. i have never seen such a filthy leisure facility offered as a perk of staying in a hotel. We had some drinks on the sunday morning and the teapot, cups, spoons and milk jug were all very unclean. Also, the bar menu was too expensive for what it was- ridiculous prices
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Anonymous ( Mature couple)
on July 3, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"Very nice, friendly hotel, would recommend to friends, family etc" (107160648)
Staff very friendly, room was clean and spacious, very nice overall.
Tray of food left in the hallway when we arrived and overnight until we left 6.30 the following day
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Judith ( Mature couple)
from Stafford , GB on July 1, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"We were very impressed with the hotel overall - it was very clean and the staff very friendly - the breakfast was also excellent. We would have no hesitation in returning." (107519144)
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Anonymous ( Other)
on July 1, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"staff are welcoming and helpful. not happy with the bed" (107574923)
i booked a double bed but was given twin bed which was very uncomfortable as the beds kept moving apart.
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Anonymous ( Young couple)
on June 30, 2009
Room facilities and cleanliness
Breakfast buffet ran out of items including hot water for drinks
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Anonymous ( Young couple)
on June 21, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"Good clean hotel." (107961807)
Clean room, excellent show with hot water. Free parking. Not far from bus stop for short ride into town.
No 24 hours room service. Called asking for hot food at mid-night, as advertised on menu. Was informed it was sandwiches only and ham and cheese were the options available. Very long time to answer the 'phone.
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Lisa ( Group of work colleagues)
from Alton , GB on June 19, 2009
The hotel was very clean and tidy
The hotel was extremely overpriced particularly as breakfast was not included
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Anonymous ( Group of work colleagues)
on June 19, 2009
Good sized recently refurbished room. Good sized free car park Convenient location from motorway. Reasonably priced.
Some distance from Cardiff centre and attractions (though taxis easy).
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Maria ( Group of work colleagues)
from Bristol , GB on June 19, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"If the price was improved I would return" (107793178)
Clean and Tidy
Hotel appeared to double the price as a concert in the area.
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Carolyn ( Group of work colleagues)
from Hilton , GB on June 9, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"Staff were helpful. enjoyed our stay.They gave us directions. We did have to ask more than once for more pillows." (107377597)
Bed was very comfy. Clean room,towels always clean. Smoke free and good shower.
The swimming area needs refurb.
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Anonymous ( Mature couple)
on April 5, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"Staff were friendly and helpfull, room was quiet and comfortable,very accsesible from motorway with ample car parking." (107831465)
Recently refurbished room was exellent
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( Solo business traveller)
from Stoke on trent , GB on April 3, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"Rooms excellent service and helpfulness of staff poor" (107622077)
Que on arrival very long Wouldnt give me a vat receipt - as I wanted to pay for my room on arrival as had to leave early Then stated that they would put under the door overnight and didnt
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Anonymous ( Group of work colleagues)
on March 31, 2009
brilliant break
the booking company took pay my details but didnt book the hotel, it was great inconveniance had there not been a room available
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Barry ( Group of work colleagues)
from Oswestry , GB on March 24, 2009
Very Clean and tidy
Tariff for room posted on hotel wall was £100 cheaper than price paid. I know it was International Rugby weekend,but this was sheer profiteering
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Donna ( Same sex couple)
from Kent , GB on March 23, 2009
Room clean and tidy - staff friendly
Breakfast was cleared away promptly at 9.30 - didn't affect me, but there were other people who didn't get breakfast
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Anonymous ( Mature couple)
on March 3, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"Good" (107335050)
Clean, comfortable value for money
More staff at busy times, possibly heating in bathrooms would be helpful if nothing else to help dry towels
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Anonymous ( Solo leisure traveller)
on March 3, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"I wouldn't advise my worse enemy to stay at your hotel unless they were profundly deaf and/or desperate." (107782984)
Staff polite and facilities in room good
Exterior of hotel(excluding reception area)uninviting, especially the car park. Insufficient staff working on reception desk, especially during check out times. Sound proofing between rooms and especially the corridors very poor, as I was kept awake during the early hours by drunk lads hammering on doors and shouting. Not impressed by an extra £50 being added to authorisation at check in, so refused to use quick-check-out facility for fear of being "accidentally" overcharged. House staff should state who they are on the first knock of the door, not the second or third!
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David ( Group of work colleagues)
from Hertford , GB on February 24, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"Food was generally good, and rooms were of a good standard. Checkout was a problem, in that the wromng rate was charged, and additional items added that had already been paid for. Staff on check out did not seem to know what they were doing." (107922145)
Work was being undertaken in the hotel, making it very difficult to gain access to and from our bedroom.
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Anonymous ( Solo business traveller)
on February 21, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"Rooms was o.k., but general hotel is one to avoid at present (Feb 2009)" (107616067)
Bed was comfy. Room was recently refurbished
Hotel is like a building site Difficult to find room with corridors blocked off
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Susan ( Group of adult friends)
from Okehampton , GB on February 19, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"The cost of £190 for one night without any breakfast was very high for a hotel which was not situated in the city centre. If breakfast had been included I would have considered it a more reasonable cost. Breakfast at £11.50 per head was also very expensive. " (107961901)
Hotel was clean, rooms nice and fresh looking.
There was a strong smell of paint/smoke in the room. The room was also very cold and we were unable to adjust the heating. Some of the milk provided in the room was gone off.
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J ( Mature couple)
from Berkhamsted , GB on February 16, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"Some refurbishment still underway. Bar area looks a bit desolate, grubby glass-topped tables, a broken pool table and bubblegum machines. Uncomfortable blue plastic seating. I hope it will be much better when all the work is finished - and please heat the bathrooms." (107923272)
Easy to find. Recently refurbished room was spotlessly clean. Nice Sony TV with Freeview, excellent picture. We paid £60 for B&B for 2 people - I would not pay any more. Fixed price menu for dinner was OK. Comfortable bed. Really quiet.
Miserably cold bathroom. It all looked very nice but the overhead shower had to be tilted to avoid wetting my hair and then the shower screen was too narrow to prevent water spraying over the floor. No wardrobe, just some hooks which could not accommodate a full-length coat. No drawer space. All looks pretty 'designer' but clearly practicality has been sacrificed. Below average breakfast.
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David ( Solo business traveller)
from Bexhill on sea , GB on January 26, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"I had a great time." (107618122)
Everything. from the reception staff to the cleaning staff. Leasure club is great.
bar is a little expensive. however the hotel is quite classy.
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Andrew ( Other)
from Uckfield , GB on January 17, 2009
Park Inn Cardiff North, Cardiff - Reviews & Ratings"good" (107551839)
room 120 just referbished exellent
12/01.09 my van + 2 other vans + 3 cars broken in to and had windows smashed
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Anonymous ( Same sex couple)
on December 7, 2008
Excellent evening meals at the restaurant were the highlight of the stay. Staff were helpful at all times. Restaurant staff - fantastic.
Due to the refurbishment going on in the corridor below there was a permanent draught that came in under the door of the bedroom and kept the room cold throughout the stay. Also there was no lift access to our floor due to the refurbishment work.
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Anonymous ( Young couple)
on December 3, 2008
Park Inn Cardiff North, Cardiff - Reviews & Ratings"I was hoping for a higher standard all round, but having said that the staff were very friendly and efficient and the fact we had a new room made a massive difference." (107614508)
The staff were very friendly, and the room service food was good. We were staying in a newly refurbished and modern room which was a real bonus
When we arrived the corridors were littered with trays of old food which guests had put outside their rooms after having room service. Some of these trays were still outside rooms when we left the next day (along with dirty laundry) - this really was not pleasent and made the hotel feel quite cheap. The general decor is very tired and needs modernising. The building work is very obvious - we took the lift to our third floor room, only to find when the door opened we were met with a sheet of plasterboard blocking the opening and a hand written sign telling us not to use the lift! Breakfast was poor - cold food that had obviously been sat for a while.
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Anonymous ( Mature couple)
on November 26, 2008
Park Inn Cardiff North, Cardiff - Reviews & Ratings"Adequate for a one-night visit" (107409551)
Check in, staff
Although undergoing refurbishment, hotel appears "tired". Considering the out of town location, the room was relatively expensive.
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Anonymous ( Solo business traveller)
on November 19, 2008
the left was out of order! the breakfast wasn't buffet as i was expecting!
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Anonymous ( Mature couple)
on November 12, 2008
very poor value for cost of room,I recently stayed in a hotel for half the price which included breakfast as well! Also did not like the building site outside my room window!
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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