Hatfield Oak Hotel, Hatfield - Reviews & Ratings
Roehyde Way, Hatfield, AL10 9AF
Hatfield Oak Hotel, Hatfield
This 3-star hotel is in the picturesque county of Hertfordshire, 12 miles (19 km) from the outskirts of London and easily accessible from the M25 and A1(M) moto... more
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Rooms from £45
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Martin ( Mature couple)
from Lee-on-the-solent , GB on December 2, 2009
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Raymond ( Mature couple)
from Essex , GB on September 29, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"EXCELLENT VALUE FOR MONEY" (107714612)
On arrival at the breakfast room there were no unused tables, so I asked for 1 to be cleared and it as done by very pleasant staff straight away and our order was taken in no time.
no bad points, except badly cracked sink in bathoom
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Anonymous ( Mature couple)
on September 9, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"A comfortable hotel and ideal base for visiting Hatfield House and other close-by tourist sites." (108994806)
Very pleasant staff and a very comfortable bed. An excellent breakfast.
Lack of biscuits in room to go with tea/coffee. We had travelled over two hours and the bar and sandwich facilities were not open till 17.00 and it would have been nice to have had a biscuit with our refreshing cup of tea. The pictures on the walls looked 'tired'.
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Louise ( Solo business traveller)
from Bury st edmunds , GB on August 13, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"Would stay ,if room did not have this nasty smell about it!" (108874271)
Adequate for the purpose!
Shower did not work. Horrid smell in room ? cause ? fowl smelling cleaning stuff! Bedlinen put on inside out (minor detail, I know :-) ) Chicken wrapped in panchetta, was just chicken nothing wrapped around it!
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Diane ( Solo leisure traveller)
from Clevedon , GB on July 21, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"very good excellent food will use when in the area" (107620107)
i liked the ladies parking but did not use as didnt see when i arrrived
no hotel rules and information in room
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Peter ( Same sex couple)
from Hurley , GB on July 3, 2009
The hotel has poorly trained staff with little motivation and no management. Fixtures and fittings that are very tired and worn. Poor room ventilation for higher temperatures. Very poor and possibly dangerous water supply in the bathrooms.
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Anonymous ( Solo business traveller)
on June 14, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"The hotel was fine overall. I wouldn't go out of my way to stay there again as I didn't find the location all that convenient, but the staff was friendly and efficient, so it wouldn't be the end of the world to stay again either." (107411398)
Check-in and check-out were both great, and the rates all matched what I had booked online.
A fair distance from the train station and from sites of interest/evening activities, so commuting to sites by car or taxi was necessary. The bath tub was at an odd height from the ground, which made getting in and out feel a little dangerous (word of caution for the elderly or infirm).
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Linda ( Solo business traveller)
from Maldon , GB on June 13, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"Enjoyable and comfortable" (107366681)
Excellent accomodation good food and faultless service. Loved the mattress best sleep in ages!
Long maze of corridors to rooms and no lifts that I could see.
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Anonymous ( Mature couple)
on June 10, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"Good - we were there for my sisters wedding." (107973671)
Staff were friendly & helpful.
Shower was nigh on useless - but hey it was only for one night!
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Malcolm ( Mature couple)
from Kingston upon thames , GB on June 8, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"Disapointing." (107879645)
Attentive and helpful staff. Very good meal provided at the wedding reception.
Room, including furnishings, very grubby and tired looking. Only one towel provided for 2 guests. Limited TV channels. Had to change key 4 times to gain access to room. Breakfast service was well below what I would have expected and food not up to quality. Drinks at the bar very expensive, especially the wine.
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Anonymous ( Solo business traveller)
on April 26, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"The hotel is ok, though not great" (107765850)
Nice and helpful staff
A bit old and smelly
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Anonymous ( Other)
on April 25, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"fine!" (107667913)
nice rooms and acceptable breakfast
1. took too long for the reception to confirm the room was ready 2. there was too much noise outside my room in the morning (7-9 am). If that can't be controlled, please ensure that you ask the guests with sensitive ears (like myself) beforehand and provide them a room away from sources of noise.
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Mark ( Young couple)
from Ipswich , GB on April 7, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"Overall the stay was adequate but I think there is a lot of room for improvement. For the price I paid, I suppose this was OK though." (107549794)
Service from reception staff and bar/domestic staff very good. I asked for an iron on arrival and was told to phone for this, however the gentleman who looked after the bar overheard me asking and brought it straight to the room for me.
There were no towels in the room upon arrival and we had to ask for these. The bathroom was very dirty with fluff on the floor, dirty grouting and shower area (long term dirt and nothing that could be cleaned straight away). The bath was very shallow and didn't really allow for a comfortable bathing experience. Fried breakfast was adequate but the bread that was provided had mould on a lot of it. We reported this and the bread was taken away, however the same tray was brought back albeit with many of the slices removed.
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D jean ( Mature couple)
from Peterborough , GB on April 4, 2009
excellent staff, room we stayed in was very clean but tired. Hotel is in the process of renovation. We will stay again.
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Anonymous ( Same sex couple)
on April 2, 2009
Breakfast. Friendly and approachable reception manager.
No Dining Room on Monday Evening. Very poor selection of beers. Not within walking distance of facilities the hotel doesn't itself offer.
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Anonymous ( Young couple)
on March 27, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"Good food and excellent service" (107909298)
Excellent value for money
Outdated bathroom and Windows need updating
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Anonymous ( Solo business traveller)
on March 15, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"Perfectly adequate for my purposes. £60 for clean adequate quiet room (I was put at the back of the hotel away from road noise, though not knowing the area had not requested this),with breakfast included, I would imagine would be hard to beat." (107763735)
Friendly receptionist, clean rooms, felt safe, value for money so near to London - I was attending course nearby and needed convenient and cheap accommodation, no frills.
Obviously in need of general overhaul and some TLC, appearance of rooms and accommodation areas shabby, worn carpets etc., but then prices would presumably rise.
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Anonymous ( Solo business traveller)
on March 6, 2009
Very friendly and helpful staff
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Sue ( Solo leisure traveller)
from Peterborough , GB on March 3, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"Very comfortable, clean and quiet. A lovely stay. Thank you." (107693123)
staff were very friendly and helpful.
Room was freezing when I arrived. Maybe it would by good to put the heating on a low setting in your assigned rooms.
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Anonymous ( Young couple)
on February 24, 2009
Furniture in room was worn.
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Ian ( Mature couple)
from Watford , GB on February 17, 2009
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"Overall very satisfied" (107534121)
Excellent value for money, the staff were helpfull and polite.
The electronic swipe card for the door would not work
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Ian ( Family with young children)
from Sunderland , GB on November 23, 2008
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"very good" (107284467)
the staff are very friendly
the bathroom i my room needed updating
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Smith ( Solo business traveller)
from Glasgow , GB on November 22, 2008
I was given a smoking room Now mention of smoking or non smoking at time of booking The smell in room was terrible No other room could be given as i was told fully booked at time of arrival
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Vikram ( Solo leisure traveller)
from London , GB on November 16, 2008
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"EXCELLENT" (107682812)
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Anonymous ( Solo business traveller)
on November 9, 2008
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"ok" (107721730)
good budget hotel.
a bit shabby.
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Ivo ( Solo business traveller)
from Praha 9 , CZ on July 10, 2008
A good hotel with acceptable price in short walk distance from the University main campus, with good parking. Some staff memebers very kind and serviceable.
Insufficient emergency water outflow in basin and fairly obsolete shower were the only fairly bad points
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Anonymous ( Solo business traveller)
on May 14, 2008
Staff was friendly.
I couldn't count on getting soap or shampoo in my room, the cost for internet was ridiculous, and the staff could only suggest one place to find restaurants within walking distance of the hotel.
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Charlene ( Group of adult friends)
from Danbury , US on March 17, 2008
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"The first thing was that we asked for two beds and got one double. Then the staff didn't seem very helpful, for instance, thr weather had predicted a very bad storm for the area, so we asked about weather updates and no seemed very interested in helping us get a report. We were flying home that day and we weren't sure about how to get to the airport, but yet again the lady at the desk basically felt that I was on my own. then at check out I had to complain because I was being charged more than the price I was quoted, luckly I had my comformation papers. Iwas evenually charged the right price." (97355946)
We had good value for the price.
Uor room had very bad heat control. We had to open a window to breath, because it was so hot.
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Juan ( Solo business traveller)
from Betera , ES on February 25, 2008
The big, clean and comfortable room
The ridiculous price of wifi internet access
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Anonymous ( Solo business traveller)
on December 8, 2007
Noise from cars zooming on the adjucent motorway. It was very difficult to get some sleep.
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Anonymous ( Solo business traveller)
on November 17, 2007
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"This hotel is always busy because of its location. Whilst improved from the last time I was there it is still a tired hotel which need some modernisation carried out to the rooms. I still feel that it is overpriced for what it offers but it is the location and lack of other hotels in this area that allows this overpricing. A handy hotel for business but not one I would choose for leisure." (97214437)
It was handy for where I needed to be the next day
The stale smokey smell on the bottom corridor of rooms
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Mark ( Family with young children)
from St clement , GB on November 3, 2007
T.V. hard to control. No instructions. Room wasn't cleaned even when requested. No fridge for the babys milk.
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Keith ( Solo business traveller)
from Bath ontario , CA on July 27, 2007
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"very disrupted night, loud guests, felt uneasy about the security in the hotel, not restful," (99583294)
convenient location
misrepresented ,damp smelling carpet throughout
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David ( Mature couple)
from Harrow , GB on July 19, 2007
Hatfield Oak Hotel, Hatfield - Reviews & Ratings"Given the price of staying here for two nights, we thought it was very good value for money." (97590487)
Very helpful and friendly staff
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Very happy and would book another stay in the future" (108752602)
Very friendly staff, nice clean room, overall very pleasant
Only item for concern was the breakfast on Saturday morning. The pot of tea was rather stewed and almost cold when poured. The cooked breakfast was not very nice, bacon and sausage were very well done, the bacon when picked up stood vertical on its own, baked beans and mushrooms were cold and egg very runny. I mentioned this to the waitress on the Sunday morning when we went for breakfast and the cooked breakfast on Sunday was much improved. I felt that for the amount of money we paid the tea should of been freshly made and the cooked breakfast should of been freshly cooked, it was not as if there were a lot of customers for breakfast.