Hallmark Hotel & Spa Bournemouth, Bournemouth - Reviews & Ratings
Durley Chine Road , Bournemouth, BH2 5JS
Hallmark Hotel & Spa Bournemouth, Bournemouth
Hallmark Hotel & Spa offers free Wi-Fi, free parking and superb leisure facilities close to Bournemouth's West Cliff, a 5-minute walk from the town centre. ... more
£
Rooms from £49
per night
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
6/10 Overall rating
| Category | Average Rating |
|---|---|
| 7/10 | Check-in process |
| 6/10 | Your room |
| 6/10 | Working order of facilities / equipment |
| 6/10 | Order and cleanliness of the hotel |
| 5/10 | Performance of staff |
| 6/10 | Overall experience |
| 6/10 | Overall value for money |
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Mike ( Young couple)
from Wiltshire , GB on October 25, 2009
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Anonymous ( Mature couple)
on October 7, 2008
Hallmark Hotel & Spa Bournemouth, Bournemouth - Reviews & Ratings"I believe if the above issues were addressed staying at the Durley Hall Hotel would be a very nice experience." (107299673)
Breakfast was good. Location to Bournemouth town and beach very good.
Staff did not seem experienced in customer service skills and could do with more training in this area. Spa facilities were good except for attitude of staff (with the exception of the therapist that treated my wife) and complimentary towels that were supplied were ripped and marked. Also the charge of
5 of 7 people found this review helpful:
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Lack of communication due to work being carried out in the hotel and outside the room window! sewege smell on the landing of the hotel in the mornings