Hôtel Balladins Arras, Arras - Reviews & Ratings
Rue Cambrai, Arras, 62000
Hôtel Balladins Arras, Arras
At your arrival, you are welcomed by a couple of attentive hosts to make your stay pleasant. Ancient capital of Artois, Arras is currently the capital ... more
€
Rooms from €57
per night
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 7/10 | Check-in process |
| 6/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 7/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Anonymous ( Group of work colleagues)
on September 23, 2008
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Donald ( Mature couple)
from Aberdeen , GB on November 20, 2007
Hôtel Balladins Arras, Arras - Reviews & Ratings"Adequate accomodation, but dinner was disappointing. Noisy guests late at night and early in morning. Hotel appeared to b heavily used and in need of some smartening up." (97593820)
Good location for onward travel and car parking.
Not really close enough to walk into Arras in evening.
2 of 2 people found this review helpful:
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Anonymous ( Mature couple)
on July 25, 2007
Hôtel Balladins Arras, Arras - Reviews & Ratings"Good location, Clean Friendly Comfortable. Ideal for touring or business stopovers." (99102108)
Clean Airy Comfortable
2 of 2 people found this review helpful:
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Anonymous ( Group of work colleagues)
on September 17, 2008
Hôtel Balladins Arras, Arras - Reviews & Ratings"A reasonably priced and pleasant overnight stay." (97011597)
Staff friendly, hotel clean and tidy. Good range of foods for breakfast. Tables and chairs outside hotel where we sat to eat our picnic tea.
There was no hot water in either our or our friends room though the problem was fixed quickly when I reported it.
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William ( Group of adult friends)
from Livingston , GB on July 5, 2007
Hôtel Balladins Arras, Arras - Reviews & Ratings"started badly as only 1 room had been set aside not 2 if one of our group had not called off at the last minute we would have had a room problem as I had to move rooms twice which when you book ahead is not the service I expect." (99272206)
price wise ok for what you get
rooms very small and basic
1 of 1 people found this review helpful:
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Charlie ( Group of work colleagues)
from Duleek , IE on September 16, 2008
Hôtel Balladins Arras, Arras - Reviews & Ratings"Some confusion over the hotel reservation but this was eventually handled by the Active hotels staff via telephone. My compliments to them on that" (107266109)
Restaurant not open for evening meal. was directed to a burger and Chip van operating adjacent to hotel.
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Martin ( Group of work colleagues)
from Ormskirk , GB on July 11, 2008
Hôtel Balladins Arras, Arras - Reviews & Ratings"Satisfactory" (97500437)
Good clean accommodation
There is nowhere local to have an evening meal. Nearest restaurant is over 2kms away.
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Mrs ( Group of work colleagues)
from Flintshire, , GB on June 29, 2008
Hôtel Balladins Arras, Arras - Reviews & Ratings"Good for one or two nights stays but a little on the expensive side." (97937038)
Easy to find, clean, decent bed, good shower room, value breakfast
small rooms, only one set of towels provided per couple
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Michael ( Family with older children)
from Barrowden , GB on June 23, 2008
Location room size
No restaraunt non english speaking staff
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Anonymous ( Mature couple)
on June 1, 2008
Hôtel Balladins Arras, Arras - Reviews & Ratings"This is a reasonable priced hotel close to (but not within walking distance of) the centre of Arras. It does not have much character but is perfectly comfortable. The food was good, although the menu is not extensive. There is an excellent buffet breakfast and also buffet options for the evening meal." (97377585)
Good value, no frills accommodation
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Anonymous ( Group of adult friends)
on March 21, 2008
Hôtel Balladins Arras, Arras - Reviews & Ratings"We had a very good stay. The food was reasonable ,the prices reasonable but the service could have been a bit better" (97919028)
Well placed for exploring the countryside and also the many ww1 cemeteries
We were disappointed that there were no tea/coffee making facilities in the rooms
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Anonymous ( Other)
on October 8, 2007
Locality to points of interest
Broken toilet seat, surley receptionist, lack of towels.
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Anonymous ( Mature couple)
on September 29, 2007
The hotel was easily found and the reception staff were very friendly but efficient.Our room was quite large, very clean and the bathroom was clean and functional. We arrived for a Sunday night stop over and were pleasantly surprised that the restaurant was open for business. Our meal was most enjoyable and excellent value for money.
We received exactly what it said on the tin: a reasonable class of hotel, clean, well located and excellent value for money.
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Anonymous ( Group of adult friends)
on September 29, 2007
Hôtel Balladins Arras, Arras - Reviews & Ratings"The gentleman on duty at the reception desk had very little English (neither was our French!))..He was a nice fellow but needs to be a little warmer to his guests. On the whole we enjoyed our stay and will return..Many thanks...Murdo MacInnes" (97902237)
Very average
The mattreses were too soft perhaps because of overuse
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Peter ( Mature couple)
from Rugeley , GB on July 31, 2007
Hôtel Balladins Arras, Arras - Reviews & Ratings"Adequate, convenient but perhaps a little overpriced. The staff were reasonably polite if a little off hand." (97173835)
Easy to reach from the main road
The bedside light did not work. There was only one pillow Ventilation was poor.
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Anonymous ( Mature couple)
on July 24, 2007
Hôtel Balladins Arras, Arras - Reviews & Ratings"This was a good hotel for a stop-over on a longer journey. Processing in and out was courteous and swift. Rooms were comfortable and adequate." (99244598)
It was clean, comfortable, and reasonably priced.
Minor things really.Door swipe card a bit sticky, TV reception poor.
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Jeremy ( Group of adult friends)
from Launceston , GB on June 23, 2007
Hôtel Balladins Arras, Arras - Reviews & Ratings"I wish that I had been able to stay in another hotel. The room should never have been offered to guests." (99502175)
Not much
Room was small, had 2 lights not working due to no bulb. Asked for replacement- told that they did not have any. There were 2 unprotected electric wires over bed head. Health and safety issues if there were young children in the room.
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Anonymous ( Solo business traveller)
on February 2, 2007
Hôtel Balladins Arras, Arras - Reviews & Ratings"a pleasant stay only one night as i was visiting head office this hotel was practical for me outside the centre which makes it ideal when you have work to prepare.the restaurant was a bonus saved the problem of driving into arras.never noticed on the site that it was also a restaurant maybe i overlooked this." (99679171)
The hotel was close to the autoroute which was great.the hotel overall was ok friendly atmosphere, clean room all that i ask for
not really much, maybe the look from the outside could be better and a bigger sign on the main road as i arrived it was dark i knew the hotel was at the rear of the garage but how to get there.
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Anonymous ( Solo business traveller)
on September 5, 2006
Hôtel Balladins Arras, Arras - Reviews & Ratings"Hotel Balladins Arras was hidden. Difficult to see/find." (3305294846)
Very quiet (good); easy access to Autoroutes (Paris, Calais, Reims).
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Matthias ( Young couple)
from Graenichen , Switzerland;CH on August 18, 2006
Hôtel Balladins Arras, Arras - Reviews & Ratings"Over all a very good hotel for a stop-over with friendly staff and a very good breakfast buffet." (3305094031)
Breakfast was excellent and we were glad that the hotel was outside of the city
Smell of smoke in the hotel room although we had asked for a non-smoking
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Rob ( Family with older children)
from Weymouth , United Kingdom;GB on August 12, 2006
Hôtel Balladins Arras, Arras - Reviews & Ratings"Easy to find but with no air conditioning the room was too hot and made the stay unfortabltable. The receptionist did not speak any english so checking in was difficult." (3304438471)
Clean
The room was unbearably hot. No tea and coffee facilities in the room.
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Raymond ( Group of adult friends)
from Torquay , Australia;AU on July 5, 2006
Hôtel Balladins Arras, Arras - Reviews & Ratings"I was extremely disappointed with this hotel. The staffs attitude was very disturbing. I believe a lot of this attitude came from our lack of language. Although we certainly do try to speak the language of the country we are visiing. The staff in this hotel seem to treat English speaking people very differently to other guests. I believe if you advertise in English, then surely you must accept English speaking guests and treat them in the same way as the french guests. The hotel had many french police as guest at the time and two of them spoke to us, to inform us that they would like us to excuse the staff and to state that this was not the normal french way. We do know this as this is out fourth visit to France and all visits have made us want to return. We will not however return to this Arras Hotel. I would highly recommend also that you place a more welcoming hotel on your questionaire form. I have just completed four responses from both England and France to have to look at this hotel each time a place I would rather forget." (3304614841)
Room and dining room good
The attitude of staff made the visit very, very uncomfortable. Morning staff in breakfast room were rude, breakfast room very poor and left very messy. Tables were not cleared and on two morning I had to clear a table for us to have breakfast myself. Third moring I went to sit in evening dining room were several other people were sitting for breakfast to be yelled at across the room to go to the other room. We did not take breakfast that morning. Check out took 45 minutes, with several mistakes to bill and visa charges. My husband and myself have only a little french, the staff treated us with contempt. We had been travelling for five weeks and we stayed the last three nights in this accomodation while visitng the battle fields were our grandfather fought it was a very sad and difficult time for us and my 80 year old mother in law, the staff at this hotel made it even more so. A very unhappy ending to a holiday.
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Timothy ( Group of adult friends)
from Peterborough , United Kingdom;GB on June 6, 2006
Hôtel Balladins Arras, Arras - Reviews & Ratings"Overall the hotel and location was very quiet, facilities were generally as expected although a vending machine or tea-making machine on site would have been nice. The presence next door of a large camp of travellers made me slightly concerned for the security of my car overnight, however this concern proved unfounded. It is certainly good value for the price." (3304675671)
Easy to find, good value, buffet breakfast
no drinks facility in room
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Christopher ( Mature couple)
from Bicester , UNITED KINGDOM;GB on October 3, 2005
Hôtel Balladins Arras, Arras - Reviews & Ratings"The evening meal was of a poor standard. Although I was aware that dogs were allowed to stay in the hotel I would not have expected that a dog would have been allowed in the dining area at the time of the evening meal and at breakfast. I have no objectionm to people having their pets in their own room but not in places where others are eating. The hotel was being refurbished but this was not notified prior to my visit." (2319611)
The staff were unfriendly and unhelpful
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Peter ( Mature couple)
from Norwich , United Kingdom;GB on September 20, 2005
Hôtel Balladins Arras, Arras - Reviews & Ratings"we were disappointed . the hotel wasn't easy to find, and was much further out of nthe town that we thought. the staff were very unhelpful when i asked for another pillow. the bathroom door wouldn't shut properley and the sink was very slow to drain." (2414976)
The bed was very comfortable
customer service
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Hendrik ( Mature couple)
from Tilburg , Netherlands on April 7, 2005
Hôtel Balladins Arras, Arras - Reviews & Ratings"in general we were very pleased with, the entire stay even that the hotel resturant was being refurbished,still there was a good breakfast, and the service grand. we hope that our next stay will be just as good as this one" (1930254)
the room was well worth the prize, comfortable bed and nice and clean
we thought the schower cabin was a little small
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Arthur ( Group of work colleagues)
from Rochdale , United Kingdom on October 10, 2004
No english spoke by staff
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Ian ( Mature couple)
from Bognor regis , United Kingdom on October 4, 2004
Hôtel Balladins Arras, Arras - Reviews & Ratings"I did find it further away from the centre of Arras than I thought which limited the opportunity to enjoy the centre bars & cafes." (1523501)
Good basic room with excellent food available.
The provision of a TV was OK but it would have been better to have the opportunity to have say English channels available.
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Trevor ( Group of work colleagues)
from Sedbergh , United Kingdom on September 28, 2004
Hôtel Balladins Arras, Arras - Reviews & Ratings"Overall OK. Limited television options." (1485142)
Cleanliness and breakfast options.
Evening meal. Lack of Television channels and options.
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Paul ( Mature couple)
from Mountsorrel , United Kingdom on September 13, 2004
Hôtel Balladins Arras, Arras - Reviews & Ratings"overall pleasant stay and friendly staff. no complaints at all." (1326492)
excellant evening meals
could have more choice for breakfast
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Anonymous ( Solo leisure traveller)
on August 7, 2008
Hôtel Balladins Arras, Arras - Reviews & Ratings"Avec le cot" (107248180)
Chambre assez grande et literie bonne. Calme appr
Douche, lavabo, et WC t
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Anonymous ( Solo leisure traveller)
on July 9, 2008
Personnel sympa, chambre propre
le tout est un peu "vieillot"
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Christine ( Solo business traveller)
from Conde sur iton , FR on February 4, 2008
Hôtel Balladins Arras, Arras - Reviews & Ratings"cet hôtel doit changer ientôt de direction, j'espère que celle-ci fera le nécessaire pour vérifier le bon fonctionnement des sanitaires" (97463127)
personnel et manager très accueillants, bonne restauration
PAS D'EAU CHAUDE A 4H00 DU MATIN, et les toilettes évacuent mal, et pas de prise de courant pour le PC à proximité du bureau (une prise dans la salle d'eau)
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( Other)
from Armes , GB on October 7, 2007
Hôtel Balladins Arras, Arras - Reviews & Ratings"pas tr" (97143299)
petit d
lampes de la salle de bain HS. Trappe de maintenance de douche dans la chambre et cette derni
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Anonymous ( Family with young children)
on August 3, 2007
Hôtel Balladins Arras, Arras - Reviews & Ratings"S" (97851874)
Lieu calme, petit d
Arriv
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Anonymous ( Other)
on June 14, 2007
Hôtel Balladins Arras, Arras - Reviews & Ratings"Connaitre les horaires de l'accueil et comment r" (99162784)
Pas d'accueil apres 20hr30 Des lampes en pannes
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Anonymous ( Mature couple)
on May 6, 2007
silence du lieu, isolement de la voie d'acc
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Anonymous ( Solo business traveller)
on March 16, 2007
tres agreable acceuille du personnelles
la cuisine du soir
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Daniel ( Mature couple)
from Embourg , Belgium;BE on December 1, 2006
Hôtel Balladins Arras, Arras - Reviews & Ratings"les special requests devraient " (99908567)
restauration sur place,qualit
demand
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Marcel ( Family with young children)
from Court st etienne , Belgium;BE on November 15, 2006
Hôtel Balladins Arras, Arras - Reviews & Ratings"Excellent rapport qualit" (3305364101)
prix,proximit
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Anonymous ( Mature couple)
on July 11, 2006
Hôtel Balladins Arras, Arras - Reviews & Ratings"rien " (3304938468)
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Anonymous ( Family with older children)
on June 1, 2006
Tr
Dommage que les closions soient si l
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Anonymous ( Young couple)
on June 1, 2006
Hôtel Balladins Arras, Arras - Reviews & Ratings"Rien " (3304370775)
Restaurant sur place Disponibilit
Connexion Internet sans fil
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Denys ( Family with older children)
from Boulogne billancourt , France;FR on May 18, 2006
Hôtel Balladins Arras, Arras - Reviews & Ratings"La proximit" (3304625910)
accueil et attention du personnel
propret
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Maurice ( Group of adult friends)
from Pompiey , France;FR on May 3, 2006
Hôtel Balladins Arras, Arras - Reviews & Ratings"sejour agr" (3304386137)
service restauration du soir,manque de personnel en periode d'affluance (jeudi soir)
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Anonymous ( Solo business traveller)
on December 20, 2005
Hôtel Balladins Arras, Arras - Reviews & Ratings"Aucun autre commentaire, points positifs et négatifs exprimés ci-dessus." (3304038097)
Personnel agréable
propreté salle de bain & moquette
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Anonymous ( Group of work colleagues)
on November 15, 2005
petit déjeuner agréable parking gratuit pratique chambre agréable
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Anonymous ( Solo leisure traveller)
on October 30, 2005
Hôtel Balladins Arras, Arras - Reviews & Ratings"l'hotel a recement été refait c'est la deuxieme fois que je viens et il y a eu de nets progres. je reviendrai dans cet hotel sans hésité." (2869081)
bon rapport qualité prix état chambre très bien
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Sylvie ( Solo business traveller)
from St germain en laye , France;FR on June 25, 2005
présence d'un bureau de bonne taille
propeté des sols entretien des appareils(sèche-cheveux)
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Anonymous ( Young couple)
on May 16, 2005
Difficile à trouver. En travaux;
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"The hotel was central to our touring area. the staff were pleasant though not particularly helpful. I have stayed in Balladines elsewhere before and this one does not measure up to my previous experience of this group." (97334333)
The room was clean and tidy. The breakfast bar was well stocked with a good choice of food.
I didn't realise there wasn't a Lift and we were on the third floor. Some of the lights in the room didn't work and it took three requests to get them mended. Public areas and stairwells were in poor condition and need re-decorating. The restaurant was not open for dinner at week-ends, and had I known I would not have booked this hotel. However when open [Monday to Thursday] the food in the reataurant was very nice and good value for money.
1 of 1 people found this review helpful: