Caladh Inn, Stornoway - Reviews & Ratings
11 James Street, Stornoway, HS1 2QN
Caladh Inn, Stornoway
Stornoway's largest hotel is closest to both the ferry and the airport, providing an ideal base for a trip to the islands and priding itself on a warm welcome. ... more
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Rooms from £79
per night
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
6/10 Overall rating
| Category | Average Rating |
|---|---|
| 7/10 | Check-in process |
| 5/10 | Your room |
| 5/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 5/10 | Performance of staff |
| 6/10 | Overall experience |
| 6/10 | Overall value for money |
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Anonymous ( Mature couple)
on November 6, 2008
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Anonymous ( Solo business traveller)
on September 1, 2008
Accomodation is over priced.If I was paying myself (instaed of on a business account) I would find it too expensive.
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on May 8, 2007
Proximity to town centre and the bar/restaurant (Eleven) was very good
Tired and shabby and there was a funny smell
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on September 19, 2008
good food nice restraunt
rooms need updating
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Anonymous ( Solo business traveller)
on March 18, 2008
Caladh Inn, Stornoway - Reviews & Ratings"I have answered that above re locality of hotel & service." (97113955)
Very near fery terminal, very handy for access to other parts of island.
No dislikes about hotel. In previous
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Anonymous ( Solo business traveller)
on November 13, 2007
Excellent Restaurant
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Anonymous ( Solo business traveller)
on November 6, 2007
Caladh Inn, Stornoway - Reviews & Ratings"Overall only being there for one night I found the hotel to be adequate. i would have thought there might have been a wider range of TV channnles, given that there was no other entertainment in the hotel, information on what was available locally might have been provided but I could not see it easily. So knowing the room facilities and local evening events would have been useful for me as I did not have time to search it out." (97580738)
Room was clean and tidy
Bar was closed 1 hour before advertised time
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Robert ( Mature couple)
from Peterhead, aberdeenshire , GB on May 21, 2007
The room and ensuite, no control over the room heating
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Andrew ( Solo business traveller)
from Street , United Kingdom;GB on April 30, 2007
Big improvement on last year - the rooms last year were tired - now they are bright and cheerful.
Residents Lounge needs a makeover.
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David ( Solo business traveller)
from Falkirk , United Kingdom;GB on January 26, 2007
Caladh Inn, Stornoway - Reviews & Ratings"Time to get from airport to hotel and the mileage." (99284530)
Very nice room pity about the view of the refuse area. heating was so low it needs to be a bit higher for my taste. Bathroom tiles in need of re grouting. Clean in the main with friendly helpful staff.
Lack of heat Dirty grouting
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Archie ( Solo business traveller)
from Tillicoultry , United Kingdom;GB on November 24, 2006
Caladh Inn, Stornoway - Reviews & Ratings"This hotel compares unfavourably with the basic travel lodge format. The staff were very good and helpful." (99429319)
It was convenient to my business need.
The damp and flaking ceiling, the rubber shower attachment and the inadequate heating
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David ( Solo business traveller)
from Bathgate , United Kingdom;GB on November 3, 2006
Caladh Inn, Stornoway - Reviews & Ratings"Overall relation quality-price was poor. I can get he same level of service and facilities in a B&B at a lower rate." (99518529)
Restaurant and food was very good
room was small, smelly and noisy. Mattress was disgracefully old, noisy and unconfortable as were the pillows. I was expecting this kind of hotel would be offering wi-fi internet access which is crucial when you are on a business trip.
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Anonymous ( Solo leisure traveller)
on October 18, 2006
Caladh Inn, Stornoway - Reviews & Ratings"I think that a lot of areas in the hotel could do with updating. the residents lounge in particular.the television didn't work either there or in my room." (3305357436)
the room and bathroom were a good size.lovely new restaurant serving a good selection of food.the staff were very polite and helpful.the hotel is very central for visiting stornoway
some parts of the hotel are very dated
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Mary ( Mature couple)
from Linlithgow , United Kingdom;GB on June 1, 2006
Caladh Inn, Stornoway - Reviews & Ratings"The dining room has been refurbished but the rest of the hotel is very dingy and run-down looking, I havn't seen carpets like that since the 70's! Although the bed linen was clean the condition of it would lead you to believe that it was dirty. Would it take that much to invest in new duvets and covers?" (3304518451)
The shower was good. The room was quiet
I disliked the view (overlooking bins and a lot of rubbish). The bedclothes were awful, I have never seen a throw with so many holes in it.
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Catherine ( Group of work colleagues)
from Kirkmuirhill , United Kingdom;GB on May 30, 2006
Caladh Inn, Stornoway - Reviews & Ratings"Staff were friendly and welcoming. Food was satisfactory. Room was reasonable, with plenty of tea & coffee (which is very welcoming). TV in room didn't have great reception, but it did work, as did the radio/alarm clock. Room was clean and perhaps a little too warm. I felt the room rate was a bit too steep. I would have welcomed some hotel information, which I didn't have in the room, eg room service numbers, restaurant menu, local taxi numbers, local amenities, etc." (3304724155)
The location was ideal for my purposes.
In my opinion, the room rate is too expensive.
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Anonymous ( Mature couple)
on March 1, 2006
Caladh Inn, Stornoway - Reviews & Ratings"Everything about our 3 night stay in the hotel was very good, apart from the condition of the room allocated to us. It was basically clean, but e.g. the bed-cover was torn in places, the curtains didn't fit the windows properly and the toilet leaked on the bathroom floor. These are only minor irritations, but we visited in February and the central heating wasn't on all the time and we were cold in our room which is not really acceptable. The staff were very friendly and helpful, and the food was excellent so these things more than made up for the shortcomings of our room. We had a lovely break in Stornoway." (3304261122)
The hotel was very central and easy to find. The breakfasts and evening meals were excellent. The staff were very helpful and friendly.
The rooms should be updated ASAP - they are so old fashioned! They should also provide decent TV's in the rooms (with remote controls).
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Anonymous ( Mature couple)
on February 19, 2006
Caladh Inn, Stornoway - Reviews & Ratings"Hotel staff were very welcoming and helpful - and sorted out problems promptly. No complaints about the staff at all. Compared to other similar priced hotels - on Western Isles - the accommodation was adequate but not as good as other hotels." (3304210197)
Good dining room. Good food. Central location.
Decor & furnishings of the rooms, and of the Residents Lounge - very dingy. Bathroom door would not shut - warped door.
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Anonymous ( Solo business traveller)
on November 1, 2005
Caladh Inn, Stornoway - Reviews & Ratings"For the price of £69 per night for a single bed the room was very poor and not worth the price. The evening meal although nice was limited and expensive for what was on offer." (2845689)
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Mark ( Solo business traveller)
from Leven , United Kingdom;GB on November 1, 2005
Caladh Inn, Stornoway - Reviews & Ratings"As always,a pleasant stay at this hotel.Friendly staff,clean and tidy room on arrival,excellent bar/restaurant facilities and close to airport/council buildings/town centre.The rooms are now getting a bit dated but there is a programme of refurbishment in place." (2884161)
Close to airport and council buildings,where i was working from.Also close to town centre.Bar and restaurant facilities excellent.Staff attentive and polite.
Roomes are looking rather dated,although there is an ongoing programme of refurbishment.
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Anonymous ( Solo business traveller)
on September 30, 2005
Caladh Inn, Stornoway - Reviews & Ratings"Good food at carvery and attentive pleasant staff. Breakfast was great." (2780224)
Clean and comfortable -
Obviously still in process of upgrading hotel but still good enough!
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Mark ( Solo business traveller)
from Leven , United Kingdom;GB on September 20, 2005
Caladh Inn, Stornoway - Reviews & Ratings"This was the third time i have stayed at the Caladh Inn and each time i have had a pleasant stay.Staff are friendly and rooms always clean and tidy on arrival.Location of the hotel is perfect(a 10 minute taxi ride from the airport,5 minute walk to town centre).The newly refurbished bar/restaurant offers excellent food." (2751034)
Not far from airport,close to centre of town,excellent bar/restaurant facilities
rooms a bit dated,otherwise everything was ok
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Geoffrey ( Mature couple)
from Ilkeston , United Kingdom;GB on September 14, 2005
Caladh Inn, Stornoway - Reviews & Ratings"Overall, the hotel is best described as adequate rather than outstanding. We booked at very short notice and this was the only place with rooms we could find and we felt that for the standard of accomodation offered it was rather overpriced. Having said that, everything in the room was in working order and the room clean." (2662116)
The carvery meal in the restaurant was quite good and bearing in mind the lack of choice in the rest of Stornoway for places to eat the restaurant is very worthwhile. Even the chip shop in town seems to close at 9 o'clock!
Much of the hotel looks as if it has seen better days apart from the restaurant which looks a recent development. The decor and carpets look ready for a refurbishment. There did not seem to be anyone in attendance at counter in the self service restaurant at breakfast and the fried eggs had been left on the hotplate. Eggs are best cooked fresh at the customer's request.
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Donald ( Solo business traveller)
from Troon , United Kingdom;GB on August 20, 2005
Caladh Inn, Stornoway - Reviews & Ratings"The hotel is tired and in need of a makeover. The decor and everything is tired. It is expensive for what it provides." (2642028)
location
decor, staff training, general information (e.g. no-one said when beakfast took place
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Claire ( Solo business traveller)
from Dunfermline , United Kingdom;GB on August 10, 2005
Caladh Inn, Stornoway - Reviews & Ratings"One of the beds in my room was covered with black hair. The shower was of the plastic plug in to the taps variety. My dinner, a tuna steak, was served with scales on it which could not be seen under the sauce. The dining area had been recently refurbished to a high standard and I had a great coffee there in the afternoon." (2531767)
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Anonymous ( Group of work colleagues)
on May 14, 2005
Caladh Inn, Stornoway - Reviews & Ratings"For a one night business stop this hotel was fine. It is walkable to the town center. The room was light and airy, the bed comfortable and staff very professional." (2250550)
Close to the airport and the town center. Friendly staff
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Bernard ( Mature couple)
from Clydebank , United Kingdom on August 23, 2004
Caladh Inn, Stornoway - Reviews & Ratings"Were in Stornoway for a funeral. Hotel was for accommodation only. Had little contact with staff but they were pleasant and helpful." (1433075)
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Anonymous ( Group of adult friends)
on September 27, 2005
Caladh Inn, Stornoway - Reviews & Ratings"Das Hotel ist organisatorisch ok. Der Ausbildungsstandart des Personals im Restaurant ist schlecht.Die Zimmer sind zu klein." (2139399)
Extrem kleine und enge Zimmer
Zimmergröße den allgem.Standarts anpassen
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"OK but rather expensive. " (107421448)
Staff were lovely and very helpful and location was good(near ferry and town centre).Restaurant nice and modern and good quality food.
Bedroom was quite small and TV small but got in the way. No extractor in bathroom and no double glazing in bedroom which meant excessive condensation on windows in the morning. Residents lounge unused, and dingy.
1 of 1 people found this review helpful: