The St John's Hotel, Solihull - Reviews & Ratings
Warwick Road, Solihull, B91 1AT
The St John's Hotel, Solihull
The modern St John's Hotel is centrally located within Solihull, close to major motorways and 5 miles from Birmingham National Exhibition Centre and Birmingham ... more
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Rooms from £59
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8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Richard ( Group of adult friends)
from Highbridge , GB on November 18, 2008
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Kim ( Mature couple)
from Farnborough , GB on September 2, 2008
The St John's Hotel, Solihull - Reviews & Ratings"fabulous stay - first night away in 8 years with husband and no children!!!!!!!!!!! " (107227907)
power shower, standard of the room, breakfast, staff friendliness, bed comfort
mini bar not stocked, very hot
2 of 2 people found this review helpful:
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Stephen ( Group of work colleagues)
from Altrincham , GB on November 17, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Excellent" (107760010)
Excellent standards. Good room. Good breakfast. Value for money. Good location
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Gillian ( Young couple)
from Nr stockport , GB on November 17, 2008
Excellent value for money, and really good service.
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Anonymous ( Solo business traveller)
on November 6, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Apart from the disturbances mentioned above which was probably a one off, it was a good experience." (107223031)
I booked this room for a visitor to our business. He said a member of the Reception staff went home and fetched her personal phone charger to match the guests phone as he had forgotten his! Excellent service
Guest was woken up in the night by person hammering on the door asking for his girlfriend (possibly under the influence of alchohol) then had to ring reception to stop someone above pacing the floor continually. Not a good nights sleep and this guest was staying overnight at the St Johns as it was close to our business where he was being interviewed the next day.
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Jacqui ( Group of adult friends)
from Stockport , GB on September 9, 2008
Food great, good decor
room was above funtion room.. could not sleep spoilt weekend
1 of 1 people found this review helpful:
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Julie ( Same sex couple)
from Bobbington , GB on November 5, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Excellen value good leisure facilities and breakfast catered for all tastes" (107449640)
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Sheila ( Mature couple)
from Bishops stortford , GB on November 3, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Excellent" (107339444)
Comfortable bed, lovely hot shower, fluffy white towels, huge bathroom, nice toiletries by the sink. Everything you need in fact. Very nice breakfast and courteous staff.
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Anonymous ( Group of adult friends)
on August 27, 2008
The St John's Hotel, Solihull - Reviews & Ratings"I was impressed. I would definitely come again." (107146040)
Clean, good size, well appointed rooms. Breakfast was magnificent. Fast check out.
A little too warm in the room at night.
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on October 21, 2008
The St John's Hotel, Solihull - Reviews & Ratings"An excellent hotel in a good location. Staff were excellent in the restaurant at breakfast. " (107928280)
Food - Breakfast buffet was excellent - even gluten free diet was not a problem.
None maybe air con a little bit noisy however, we did not ask the staff how to switch it off completely.
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Adam ( Solo business traveller)
from Newton-le-willows , GB on August 20, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Fantastic - and a huge secure car park." (107265476)
Excellent staff and service
1 of 1 people found this review helpful:
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Anonymous ( Solo leisure traveller)
on October 15, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Enjoyed" (108069216)
Staff were friendly, service was generally efficient
The price of drink, especially wine, was outrageously high
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Anonymous ( Young couple)
on August 13, 2008
The St John's Hotel, Solihull - Reviews & Ratings"excellent postion and very clean hotel." (108054526)
Food was good,staff were attentative.Location Good.
paying for car park.
1 of 1 people found this review helpful:
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Kay ( Young couple)
from Chobham , GB on October 14, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Enjoyable" (107229681)
Comfortable room, lovely breakfast.
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Jennifer ( Group of work colleagues)
from Oldham , GB on August 12, 2008
On booking in staff member didnt direct us to any of the facilities. The facilities were not well signposted There were 3 weddings on at the hotel on the evening of our stay and when exploring the hotel to find the facilities we kept ending up in the middle of a reception and photographs were being taken therefore making us feel very uncomfortable and out of place. We were given a letter which I read upon reaching my room explaining that due to the weddings we were unable to use the restaraunt and bar. I think the receptionist should have explained this to us, not a letter. We were then told we could use another room to have a meal which on inspection was just a plain room with tables and chairs set up, certainly not the expected facilities of a 4 star hotel. I feel we should have been notified of this prior to booking as the hotel would have been fully aware of the situation in advance, giving us the chance to look for alternative accomadation. We felt very let down as we were 2 women on our own, it was late, dark, raining and we were in a strange city so didnt want to have to go looking for somewhere else to eat, and we had left home at 6 am. I dont think I would stay at this hotel again which is a shame as we have got more events booked for the nec, but with such little regard for your visitors I think we will be looking for alternative accomodation.
1 of 1 people found this review helpful:
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Jane ( Same sex couple)
from Caernarfon , GB on August 12, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Enjoyed our stay & would use this hotel again, especially if visiting the NEC...would recommend" (107108385)
Good service considering how busy the hotel was due to 3 weddings Catering staff very good Room good & clean
There was some delay in booking in & also when leaving......queuing! plus queue hoppers! Although having to wait to pay, once at the desk it was a smooth service!
1 of 1 people found this review helpful:
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Judith ( Group of work colleagues)
from Haltwhistle , GB on August 12, 2008
The St John's Hotel, Solihull - Reviews & Ratings"I come to the NEC often for business and pleasure, I would not return to hotel based on this visit." (108034801)
Nice entrance hall, bar and excellent breakfast experience.
Reception staff not friendly or informative about hotel or local restaurants. Room had leak in ceiling and was asked to walk back to reception to get another room key for a room which turned out to be 2 doors along coridor from original. Rather a long way with luggage. It was apparent by staff attitude that we were 'cheap weekend' guests!
1 of 1 people found this review helpful:
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Mrs ( Family with young children)
from Sidcup , GB on October 13, 2008
Room was adequete, breakfast excellent
emailed to say we would be late check in as at Nec all day, arrived at hotel,no one manning the front desk, twin room had not been allocated, had to wait for one to be found and then to be serviced, finally got into roon at approx 12.30am, not very happy.
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Anonymous ( Mature couple)
on October 13, 2008
Lovely hotel, rooms very nice, staff friendly
Travel cot in bedroom! WHY? not requested and would have been most insensitive if I had lost a baby... Hotel not that well sign posted, Warwick Road is a very long road and from a traffic light junction it goes in either direction, so better directions are needed, sat nav does not bring you to the hotel directly only to the road.
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George ( Mature couple)
from Rochester , GB on August 6, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Very pleasant" (108022703)
It was quiet,clean, the staff were very pleasant and very smart, The breakfast was very good the cooked food looked fresh and a good selection
The fridge in the room was broken but despite notification no action was taken. The restaurant prices were too high and the bar food not as described on the menu and far far too expensive
1 of 1 people found this review helpful:
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Anonymous ( Young couple)
on October 8, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Very good and would recommend to others" (107339176)
good value for money as a room for the night
not many facilities (Pool, Gym....). Some trays of eaten food were outsite rooms from 7pm to when I checked out at 10 am
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Alister ( Mature couple)
from Edinburgh , GB on July 31, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Enjojed our stay and the hotel was very close to town centre shops, bars & restaurants" (108007059)
Liesure facilities very good
parking charges for guests
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on April 30, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Hotel was satisfactory, the guest only stayed one night but was completely happy with the reception he received on check-in and during his stay." (97197411)
Everything was satisfactory, it met the needs of the guest
4 of 4 people found this review helpful:
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Claire ( Young couple)
from Aylesbury , GB on January 17, 2008
The St John's Hotel, Solihull - Reviews & Ratings"very good, the food in the restaurant in the evening was fantastic, very quiet so service was second to none." (97219470)
The staff in the leisure club were especially helpful and friendly happy to show us around the facilities.
paying for parking
6 of 6 people found this review helpful:
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Bryan ( Mature couple)
from Harrogate , GB on September 30, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Good quality hotel, pleasant staff, helpful, " (107224972)
Even when the room assigned had not been vacated an alternative one was found promptly. Dining facilities were very pleasant
Bad car parking by fellow guest; if your hotel is to charge for the car park even when a paying person, then it is incumbant upon the car parking provider to actively manage the service. In short bad parking can lead to damaged vehicles.
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Anonymous ( Young couple)
on July 22, 2008
Near local bars, resteraunts and shops. Excellent location
cost of food and drink very expensive. when local amenities are only a couple of minutes walk away. Glass of wine cost 6.95 in hotel Bottle cost only
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on September 25, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Hotel very tired - needs updating" (107287374)
Breakfast - good choice food hot Bed was comfortable
Booked an Executive Room but we believe we were given a standard room (charged standard rate but no explanation given) Room set up for one person and welcome greeting on TV Screen was for someone else Decoration poor - wallpaper peeling and stained in the bathroom No guest bar as such due to functions being held - temporary bar set up in a conference room (when we found it and rather office like) Offered private parking but barriers broken therefore anyone could park for free - disputed
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Gwen ( Mature couple)
from Glasgow , GB on July 16, 2008
The St John's Hotel, Solihull - Reviews & Ratings"the hotel to my mind doesnt live up to its 4 star rating and i really object to being charged 7 pounds per day for parking" (97345841)
function that we were attending was in hotel
hotel claimed to welcome animals and then did not allow them in any of the public areas main bar would have been suitable for dogs, hotel rather shabby particularly the rooms Breakfast poor on friday morning food looked and tasted as if it had been lying all morning although i would have to say was much better the following day
1 of 1 people found this review helpful:
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Lynda ( Mature couple)
from Broughton in furness , GB on April 14, 2008
The St John's Hotel, Solihull - Reviews & Ratings"It was a shock to have to pay £7 to park our car overnight in the hotel car park. On the Sunday night we stayed the restaurent was closed and the bar menu is not so good." (97590331)
Good Staff nice atmosphere
Our room no. 222 was distinctly tired the wall paper was loose on the ceiling and in places the paint work was missing.
4 of 4 people found this review helpful:
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Mike ( Solo business traveller)
from Afon village , GB on September 21, 2008
The St John's Hotel, Solihull - Reviews & Ratings"I hae stayed in fair better rooms in the likes of the holiday inn, and the travel lodge, I found you hotel room to be extremly dated and dirty, not worth the £119 I paid for a one nights stay, I definatly wont be staying with you again." (107177773)
When I arrived at my room, I got 2 double beds, I had booked a double bed room. Finally I was moved, then I had no Internet cable, so I phoned front desk to get one, nobody arrived and after 30 mins I phoned the front desk again, I got no answer after waiting on the phone for 10 mins, so I had to walk down to the front desk, and re-request a cable. Another 20 mins past and I finally got one, when I did it was about 6 inc which is a stupid size, and ment I had to use my laptop standing up, as the cable would not reach the workdesk. My Room had a draw unit, and the top draw would not close, this was a danger and a health and saftey problem. Front desk could do nothing about it until the morning.
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Anonymous ( Solo business traveller)
on July 11, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Ok" (108018700)
staff were attentive food in restaurant was nice
dirty room, dirty screwed up towel on chair on arrival Dirty marks in the bath. Crums in bed
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on June 7, 2008
The St John's Hotel, Solihull - Reviews & Ratings"A very good hotel with quality furnishings. Good bar attentive bar person. Made you feel at home. Good breakfast" (97527063)
Good price.Excellentlocation for all amenities.Friendly and attentive staff.
None
2 of 2 people found this review helpful:
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Anonymous ( Mature couple)
on September 16, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Very enjoyable. We would certainly stay at the hotel again. However, can't see the purpose of car parking charges. I'm sure there is an explanation." (107265853)
Well received on arrival. Breakfast was excellent. Staff attitude was very good and very helpful. Check-out went well with no hassle.
Room could have been a bit better, although there was no disturbance, despite there being three weddings taking place at the hotel. The TV could be upgraded, although I understand that this will eventually take place. Lastly, one should check the battery in the remote control for the TV.
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Kenneth ( Mature couple)
from Crawley , GB on July 1, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Good" (108005156)
Good clean hotel at reasonable price
Website should show house/hotel road number as Warwick Road is several miles long and my SatNav took me to the begining,via birmingham, and we had to drive along looking for a hotel sign. If we had known the number we could have exited the motorway and had only a mile to drive.
1 of 1 people found this review helpful:
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Maureen f ( Mature couple)
from Wembley , GB on June 4, 2008
The St John's Hotel, Solihull - Reviews & Ratings"very good , i would come again and recommend the hotel." (97293504)
staff were polite and helpful in most things
had small problem re: checking whether my business colleagues had booked in twice i was told no, only to find out they were in the from 2pm, my last enquiry was at 8pm
2 of 2 people found this review helpful:
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Anonymous ( Mature couple)
on April 15, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Room was well furnished and pleasant. Some of the hotel corridors and paintwork was a little 'tired'. All staff were extremely pleasant and efficient. Breakfast in particular was well organised. The temperature throughout the hotel was pleasant - not stuffy through being too hot." (97481623)
3 of 3 people found this review helpful:
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Anonymous ( Solo leisure traveller)
on September 15, 2008
Easy booking, clean & omfortable hotel with helpful, friendly staff
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Anonymous ( Mature couple)
on June 19, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Excellent hotel with very good service. Spacious rooms, inviting dining room with delicious choices for breakfast. Certainly recommend this hotel. Hope the rest of the chain is as good." (97641507)
1 of 1 people found this review helpful:
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Mike ( Mature couple)
from Barry , GB on June 3, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Overall, we were very pleased with our stay, and would certainly recommend it and plan on staying next time we are in the area." (97467891)
Staff attention was excellent. All public areas of the hotel were clean and well maintained.
The curtains in our room were filthy, they looked like they had dried blood on them.
2 of 2 people found this review helpful:
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Michael ( Same sex couple)
from Holyhead , GB on June 3, 2008
The St John's Hotel, Solihull - Reviews & Ratings"Adequate .. the staff were friendly and courteous, and apart from the temperature the room was comfortable. Breakfast was well presented, and offered a wide choice." (97853470)
Room equipped with disabled bathroom Ramped access for disabled
Not made clear at entrance how to get through barrier - I require glasses for reading, not driving, and could not read the display which said "Take Ticket" Nobody responded to the "contact" button. The room was far too hot, the airconditioning did not make a difference. The set meal at £30 a head did not represent value for money at all ...
2 of 2 people found this review helpful:
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Les ( Group of work colleagues)
from Crawley , GB on March 18, 2008
The rooms were good, very clean and reasonably furnished.
It was quite a treck from reception and the small lift is a bit slow.
3 of 3 people found this review helpful:
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Christopher ( Mature couple)
from Glossop , GB on March 11, 2008
The St John's Hotel, Solihull - Reviews & Ratings"We had to leave at 7.15 next day and breakfast was at 8.00. would have liked to have known this." (97571489)
Comfort
3 of 3 people found this review helpful:
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Paul ( Mature couple)
from Machynlleth , GB on February 7, 2008
The beds and bed linen. The shower. The room lighting.
A flashing neon lamp in bathroom and the non-operation of the TV remote control (though both easily put right)
3 of 3 people found this review helpful:
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