Ascot Hyde Park Hotel, London - Reviews & Ratings
11 Craven Road, London , W2 3BP
Ascot Hyde Park Hotel, London
Ascot Hyde Park Hotel is superbly located in Paddington, in the centre of London and a short stroll from Hyde Park. Oxford Street, Oxford Circus, Notti... more
£
Rooms from £35
per night
Enter your dates of stay to see rooms to book
| Hotel Details | Hotel Reviews | How to Book & Cancel |
5/10 Overall rating
| Category | Average Rating |
|---|---|
| 7/10 | Check-in process |
| 5/10 | Your room |
| 5/10 | Working order of facilities / equipment |
| 6/10 | Order and cleanliness of the hotel |
| 5/10 | Performance of staff |
| 5/10 | Overall experience |
| 5/10 | Overall value for money |
-
Anonymous ( Mature couple)
on September 16, 2009
-
Anonymous ( Same sex couple)
on October 5, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"It served the need for a few days" (108361342)
Good location; low price; free WIFI
Poor water pressure; small room; excessive credit card fee
-
Anonymous ( Solo leisure traveller)
on October 4, 2009
Staff at Check In
Poor room, tv, noise
-
Anonymous ( Solo leisure traveller)
on October 2, 2009
Bed was old and hard. Could feel the springs, and was very creeky. Tv was too small and high on the wall, so was awkward to see, plus there was no remote, so had to stand on the bed to change the channel. Ended up taking the TV off the wall mount, and placing it on bed in order towatch without neck pain.
-
Anonymous ( Solo business traveller)
on September 29, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"The double room was an ok size for one person but not for two. I am glad I only stayed two nights because I could not have stayed any longer. I have stayed in a much better hotel just 30 mins away for a lower price. The location is the best feature of this hotel." (108119758)
the price, good location with being right next the station as I arrived at half 10 I did not want to travel around London to a hotel. You can also pick up the internet from your room which was good for as this is one of the reasons I picked the hotel.
I had to carry my lugguage up to level 3 even though it said it had a lift in the hotel but because my room was situated in another block. Wen I arrived the man on reception said I had be given a double room as they had no singles which I was glad about as the double was just like a single you could not fit two people in there. I was horrified by the bedding and when I went to get into bed black hairs everywhere so I slept on towels on the bed with my coat covering me. As I had a interview when I was departing the hotel I asked if I could leave my suitcase there as on the website it said it had a room where I could leave my stuff and it did not say anything about a charge. I had to pay £5 and it was just left in a room where everybody had access to.
-
Anonymous ( Solo leisure traveller)
on September 28, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"good for quick stop over close to paddington station" (108893328)
Quiet most of time all facilities in working order
when returned to room on second morning after housekeeping had been in the door was unlocked. On the day of check out even though check out was up to 11am i had a knock on my door at 0930 asking when was i leaving. Breakfast was crap and besides the staff at the front desk the rest were rude and unwelcoming
-
Anonymous ( Group of work colleagues)
on August 23, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"Not expensive... with the reduction... Thanks!!! because it did not worth more money. " (108877630)
- cold shower during the all stay - toilets not working (had to use the common toilets even tough we paid an extra cost to have our own) - Breakfast room so small that you had to queue to get a table and have your breakfast seated. - AND you had to clean the table before seating for breakfast
-
Anonymous ( Group of adult friends)
on August 11, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"Ok moneywise but would not recommend anyone else to stay here." (108251871)
Cleaning ok
Breakfast room - disaster. Cannot understand at all how you can have a breakfast room for 15 guest when at least 70 people where staying. Unfriendly staff at the check-in counter!!!
-
Graham ( Group of work colleagues)
from Bristol , GB on July 29, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"For the price we paid we got an adequate room in a good area of London. I would use this Hotel again." (108734044)
This Hotel was very convenient for Paddington Tube station and for Central London attractions. They offer 10% discount on meals at the Italian Restaurant next Door, though we didn't try it.
The morning receptionist was blunt to the point of rudeness. The breakfast room was so crowded we skipped our (included in the price) continental breakfast and went to the very decent Cafe next door. The bar is closed on Sundays, which we were not aware of until we arrived.
-
Anonymous ( Solo leisure traveller)
on July 28, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"o.k. but they need to sort out the facilities and the staff should be more friendly." (108746893)
Location
Door kept banging as lock was very loose. Shower was woeful as the water dribbled out! Shocking...
-
J ( Solo business traveller)
from Felixstowe , GB on July 26, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"I would not stay in this hotel again - the facilities were poor." (108650862)
Hotel was very central to my working area, staff were polite and pleasant.
Hotel is shabby and rundown (although clean). Free wireless internet was not configured correctly so didn't work. Room had no plugs in bathroom sink or bath, and cistern ran all night. Walls very thin and could hear occupants of next room all night. Minimal breakfast served in bar area out of chipped crockery. Lift only goes to fourth floor although five floors of rooms.
-
Anonymous ( Solo business traveller)
on July 20, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"bad" (108252258)
bekfast was ok
very bad room
-
Jake ( Young couple)
from Llandrindod wells , GB on June 12, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"Fairly pleasent. " (107538169)
Comfortable and clean.
£5 charge to keep bags in an empty storage room.
1 of 1 people found this review helpful:
-
Anonymous ( Solo business traveller)
on June 21, 2009
clean and comfortable
-
Eduard ( Same sex couple)
from Kiev , UA on May 1, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"Shabby but clean room, friendly personnel, tasty breakfast." (107667688)
The best hotel for this price and location
Just 3 TV channels, very small room, inconvenient bathroom equipment.
-
Simon ( Solo leisure traveller)
from Salisbury , GB on April 3, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"Only in hotel for one night and had no problems I would stay at hotel again if in London for a short stay." (107559204)
Location and price of hotel. Comfortable bed.
Only at hotel for one night did not have any bad points for such a short stay.
-
Anonymous ( Young couple)
on March 17, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"-reasonable price to stay if for leisure" (107709146)
-efficient online booking -very convenience to access underground -continential breakfast is good enough
-5/f rooms without lift -can hear voice next room or at the corridor
-
Anonymous ( Solo leisure traveller)
on March 13, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"Value for money!!" (107901653)
Location/Staff/Checkin
Lights in Bath room didnt work, Hotel looked tired.
-
Anonymous ( Solo leisure traveller)
on January 6, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"Stayed here because it was difficult to find a room at the last minute at New Year, and the price was right. Hotel's location is very convenient, and staff are friendly, but the room itself was pretty bad. When I arrived someone was complaining that nothing in his room worked and that he wanted a partial refund. Staff were unwilling or unable to refund him." (107567899)
Staff were friendly and efficient, check-in process was easy. Hotel is very conveniently located near Paddington Station (and thus the Heathrow Express), as well as several pubs and eateries. Free WiFi reached top floor just fine. Never had a problem with reception. Hotel staff were always present, even at the wee hours of the morning and the hallways are all monitored via CCTV from the lobby, although it's unclear that anybody is actually watching the TVs.
The lock on room was very poor (and there was no deadlock). I did not feel particularly secure while sleeping, nor leaving my belongings in the room while I was gone. Shower would not support shower head (i.e. I had to hold up the shower head myself to take a shower) and water sometimes took more than 5 minutes to become tolerably warm. There was no remote control for the television (but the TV worked fine). Curtains were in dire need of cleaning (a previous occupant appeared to have used it as a handkerchief). Walls were poorly insulated, so sound traveled very easily from hall and adjacent rooms. There was no soap in the bathroom. Sometimes toilet would not flush, and it required pressing the lever many times before it would work.
2 of 2 people found this review helpful:
-
Anonymous ( Solo leisure traveller)
on February 26, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"Enjoyable" (107665492)
Friendliness, making you feel welcome.
No smoking facillities. No place indoors for smoking. You cannot enjoy your meal without going on the cold streets to smoke.
-
Roger ( Mature couple)
from Selfkant , DE on December 24, 2008
Ascot Hyde Park Hotel, London - Reviews & Ratings"without the bad shower it was a nice and cheap hotel" (107522283)
fast in checking fast out checking friendly staff
the room was uneven and we heard/felt the underground every 3min the shower good be cleaner and another wallpaper cant hurt.
1 of 1 people found this review helpful:
-
Jonathan ( Family with older children)
from Weymouth , GB on January 2, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"Good value for such a central location" (107328929)
Staff great
-
Anonymous ( Group of adult friends)
on October 30, 2008
Ascot Hyde Park Hotel, London - Reviews & Ratings"You get what you pay for. Ok hotel for the money. " (107278516)
Nice staff, good location.
Thin walls between rooms, no sleep the first night because of the neighbours. Breakfastrestaurang too small at busy hours.
1 of 1 people found this review helpful:
-
Anonymous ( Group of adult friends)
on October 31, 2008
Ascot Hyde Park Hotel, London - Reviews & Ratings"hotel offered value for money, room we booked was a quad which suited our requirements." (107783570)
-
Mary ( Group of adult friends)
from Co. limerick , IE on September 24, 2008
Ascot Hyde Park Hotel, London - Reviews & Ratings"Enjoyed London and show" (107275003)
Just convenient
reception very poor - room, concret broken from wall - breakfast, no service and staff did not understand english - overall accommondation, no better than a hostel - should not be 3star accommodation.
1 of 1 people found this review helpful:
-
Yvonne ( Family with young children)
from Dorchester , GB on September 17, 2008
Ascot Hyde Park Hotel, London - Reviews & Ratings"We had a Jolly Good Time and would use this Hotel again as it was excellent. Bedroom was is verygood condition and staff were very freindly and helpful. Just down the road from Paddington Station and Tube." (107283207)
1 of 1 people found this review helpful:
-
Carl ( Young couple)
from Neath , GB on August 30, 2008
Ascot Hyde Park Hotel, London - Reviews & Ratings"OK." (99408410)
uuummmm. the staff were good people but seemed really laxy dazy. Everything in their own time.
bar wasnt open and not owned by hotel. seemed a little tacky. building work ongoing, in need of updating. you get what you pay for.
1 of 1 people found this review helpful:
-
Don ( Family with older children)
from Doha , QA on September 23, 2008
Ascot Hyde Park Hotel, London - Reviews & Ratings"very unhappy with the hotel ..." (107140690)
Booking is easy through the web.
Was given a room not yet cleaned... everything in disarray and we have to leave and come back in order for their staff to prepare it for us. There was no remote for the TV...need to get this from the reception... toilet wont flush properly..
-
Nigel ( Family with older children)
from Linconshire , GB on August 29, 2008
Ascot Hyde Park Hotel, London - Reviews & Ratings"if your just looking for some where to sleep then it is fair value for money staff are helpful and polite " (107272702)
booking centre very good and helpful reception staff very polite and obliging
BADLY needs up dating bathroom and room very out dated and in need of plastering and tiling.
-
Anonymous ( Same sex couple)
on August 24, 2008
Ascot Hyde Park Hotel, London - Reviews & Ratings"ok for one night. just what we needed being so close to paddington and good bus links. " (108090856)
Good food from the restaurant next door. Large window that opened allowing good air circulation. Comfortable bed.
No plug for the bath and sink!! Have to specifically request for plug and will only get one if your lucky enough for the staff to find one!
-
Thomas ( Solo leisure traveller)
from Asker , NO on May 19, 2008
Ascot Hyde Park Hotel, London - Reviews & Ratings"-OK hotel with good location, but with some deficiencies in the room. -One of the staff did not speak English too well." (97652177)
-Very central and good location -Under one minute walk to Paddington underground station -Friendly staff
-No lift in the part of the hotel I lived, and my room was on 4th floor. -Traffic noise throughout the night, and occasional sirens from ambulances going to hospital across the street. -Room lacks a table to put things, only a tiny shelf was available. -Bathroom lacked shower soap, towel hooks, glass to drink/brush teeth with, toilet paper holder, and also lacked a shelf to put things.
3 of 4 people found this review helpful:
-
Anonymous ( Family with older children)
on June 1, 2008
Ascot Hyde Park Hotel, London - Reviews & Ratings"Adequate." (97700416)
Good value for money, considering central location in London
Poor attendance at reception, had to wait ages for sevice. Carpets delapidated, no plug in bath or sink, toilets did not always flush and toilet occassionally backed up. No TV controller.
2 of 3 people found this review helpful:
-
Francisco xabier ( Mature couple)
from A coruña , ES on September 10, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"Desde luego no se lo reconmedaré a nadie. " (108808922)
Su situación a pocos metros de Paddington Station.
El Ascot Hyde Park Hotel no responde en absoluto al standard "Tres estrellas" Las habtaciones son pequeñas e incómodas, el personal es poco amable, el comedor en donde se sirve el desayuno es totalmente inapropiado (pequeño y poco limpio, la recepción está en un corredor estrecho por el cual es impsible circulare cuando hay otra persona, cobran un 4% de recargo por pago con tarjeta de crédito (sin opción a pago cash)y cobran 5 libras por hacer uso de un lóbrego luggage room.
1 of 1 people found this review helpful:
-
Anonymous ( Group of adult friends)
on July 31, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"Zimmer zu klein, kasten zu klein, Gestank im Zimmer da Fenster vor Küchenablüftung,Decken unansehnlich, Boden ebenso, Frühstückstische wackelig und schmuddelig, Geschirr unansehnlich,SChmutzwäsche liegt tagelang am Gang, Person an der Rezeption telefoniert während der persönlichen Bearbeitung und ist nicht zuvorkommend ( kein Fachpersonal)" (107488652)
-
Anonymous ( Group of adult friends)
on July 31, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"Ich frage mich, wie dieses Hotel an 3 Sterne gelangt ist. Der Hotelstandard ist geringer als der einer deutschen Jugendherberge der Kategorie IV. Die Fotos im Internet stimmen nicht mit den tatsächlichen Gegebenheiten überein." (107501308)
Das Hotel hat eine zentrale Lage und ist preisgünstig. Das Zimmer und der Speiseraum waren sauber.
Zimmer war renovierungsbedürftig. Schloss des Badezimmers war defekt, so dass die Tür von INNEN nicht geöffnet werden konnte. Defekte Fliesen und teilweise fehlende Silikonfugen. Tapeten im Schlafzimmer beschädigt, Putzschäden und ausgerissene Dübellöcher in den Wänden. Der Speisesaal wird teilweise als Lager (gestapelte Kisten) verwendet. Gedecke und Geschirr nicht einheitlich (vermutlich gibt es keine zwei gleichen Teller), Tischdecken aus Plastik und klebrig. Frühstücksauswahl bescheiden. Personal an der Rezeption unfreundlich.
-
Anonymous ( Solo leisure traveller)
on April 15, 2009
Ascot Hyde Park Hotel, London - Reviews & Ratings"NUL !" (107706735)
rien
pas d'adéquation entre le site internet et la réalité.
1 of 1 people found this review helpful:
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
Shaftesbury Premier London Paddington
Royal Hyde Park Hotel
Shaftesbury Premier London Hyde Park - Guest Accommodation
Norfolk Towers Hotel
Shaftesbury Metropolis London Hyde Park
Hyde Park Premier London Paddington
Cardiff Hotel
Seymour Hotel
Aspen Apartments
Grand Royale London Hyde Park
"Unfortunately, our experience of this weekend means we will not be returning to the Ascot Hyde Park Hotel. While I appreciate that this was not a 5 star hotel, I would expect some standards to be maintain, irrespective of cost." (108211918)
Lift worked correctly most times. There were several different reception staff, one in particular was most polite and helpful.
Room 410 4th Floor. Spent 1st night in room with clumps of the previous guests' hair all over the floor(and it was quite long!) The hot water was only warm at best. Cracked mirror in the bathroom looking precarious as a bottom corner was broken. No plug in either the bath or wash basin. Badly cracked tiles in the bathroom. No towel rail, just the brackets. Ditto for toilet roll holder. Room was in a general state of poor decor. There was a mattress, doubled over and left immediately outside of our door, on the landing, which in my opinion was a fire risk. Linen cupboard door left open, although notice on door stated to be kept shut/locked. Sellotape on threadbare stair carpet to breakfast room in basement.
2 of 2 people found this review helpful: