Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

4 Rue Des Moulins, Chablis, 89800 2

Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis
Located in the heart of the village, on the banks of the Serein river, the Relais De La Belle Etoile welcomes you in a warm and friendly setting. Nicole de Mert... more

 

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Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis

8/10 Overall rating

Category Average Rating
9/10 Check-in process
8/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
8/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 5/10 Michelle ( Mature couple) 

    from Westbury-on-severn , GB  on  July 28, 2008

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "i was glad we were onluy there one night" (97108479)

    there werer too many things culturing up the place - i dont' mind old fashionedbut this was llike an antiqyue shop.

  • 7/10 Gillian ( Mature couple) 

    from Colchester , GB  on  June 16, 2008

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "Ideal as a stopover. " (97664756)

    Clean and comfortable.

    Room rather small.

  • 6/10 Anonymous ( Solo business traveller) 

    on  February 26, 2008

    Bathroom very small, toilet very noisy, shower V slow

  • 9/10 Anonymous ( Mature couple) 

    on  August 28, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "A nice hotel in a nice town. Shame the resturant was not open." (3304784513)

    Very pleasing decoration and friendly staff.

    Nothing

  • 10/10 Anonymous ( Mature couple) 

    on  August 28, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "A lovely hotel in a very pretty place. Good facilities and service. Excellent value." (3305095177)

    Large room, quiet place, excellent breakfast

    Very small ensuite!

  • 5/10 Anonymous ( Group of adult friends) 

    on  August 20, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "The hotel do have all possibilities to be be a great place to stay. The frames are perfect, but details are missing. The quality do not match the price !" (3304406037)

    Centrally positioned in the town

    The maintanence of the rooms and the Tea Room

  • 7/10 Are ( Mature couple) 

    from Kjeller , Norway;NO  on  July 31, 2006

    It was very friendly. The room had an interesting decoration, with many books.

    At this time of year, the room was too hot!. A fan had helped. My wife is allergic to dust and the room was not very clean.

  • 9/10 Rosalind ( Same sex couple) 

    from Aylesford , United Kingdom;GB  on  July 23, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "A typical, charming French Hotel with the ambience of staying at a country house. Madame the owner had a partnership with a local restaurant (Bistro) run by someone whose other restaurant has a Michelin star. The menu was very good and very reasonable and it was very close to the hotel (walking distance for us and we don't like to walk!). The staff there were also very friendly and helpful unlike some other places we have eaten at in Chablis. We have previously stayed in the very expensive Logis De France Hostellerie Des Clos which did not offer much more for the money (purely a highly rated restaurant and parking included which is great for a one-off spoil yourself type of occasion but nothing more)." (3305028401)

    charmingly French in every way! Clean, reasonably priced and in a good central position with optional parking (9 euros per night). All rooms were individually decorated and unoccupied rooms were left open for you to see in.

    Madame the owner was a law unto herself and closed the bar at 8pm one night without prior warning even though she had already served us a drink which we were having outside. Fairly noisy road but it is in the centre of Chablis!

  • 9/10 Kay ( Mature couple) 

    from Stafford , United Kingdom;GB  on  July 7, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "We have stayed in this hotel on several occasions over the the last few years, we have always been most satisfied with the accomodation and services provided. It is our first choice whenever we visit Chablis." (3304119407)

    Easy to find,provision of secure parking,friendliness of staff,comfortable room,tea/coffee making facilities.

    En-suite facilities a little cramped.

  • 9/10 Gerard ( Young couple) 

    from Iver , United Kingdom;GB  on  July 3, 2006

    Had a great french hotel feel about the whole place. We will stay again.

    Nothing

  • 6/10 Anonymous ( Young couple) 

    on  July 2, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "This hotel is adequate for the money. In hindsight i'd have paid more for alternative accommodation and dined there instead." (3304734091)

    accommodation satisfactory for brief stay. Restaurant was of high standard.

    bathroom fixtures and fittings were loose and in need of repair. General indication of poor attention to detail.

  • 10/10 Christopher ( Young couple) 

    from Birmingham , United Kingdom;GB  on  June 26, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "A warm welcome awaited us when we arrived after a long six hour drive. The staff were extremely pleasant and the hotel better than expected! Very quirky, homely, beautifully decorated, comfortable and a pleasure to stay in - The bed was so comfortable and the village of Chablis so pretty and peaceful we wish we'd booked in for an extra few nights! Unfortunately we were in the midst of a coast to coast 'Tour De France' and had to crack on to our next point of destination. However, we will certainly bear this lovely hotel in mind in the future - It would be ideal for a long, relaxing weekend break!" (3304543341)

    I loved the individuality of the rooms and the homely feel of the hotel. The decor was gorgeous!

    Nothing! It all exceeded expectations!

  • 9/10 Anonymous ( Mature couple) 

    on  June 21, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "very good for a two star classed hotel, excellent place in middle of the town, very supportive staff. absolutely recommended." (3304518255)

    very tastefull interior, great hospitality, good style

  • 7/10 E.p. ( Group of adult friends) 

    from Amsterdam , Netherlands;NL  on  June 3, 2006

    nice and quite situated in the middle of the town of Chablis and a few good restaurants around. also enough chataux were you good have many tasteries good relaxing atmosphere

    bathroom and w.c not totally separated from the bed room roof was open aperently breakfasts are always exclusive why? it should be included!

  • 9/10 Steve ( Young couple) 

    from Chertsey , United Kingdom;GB  on  May 23, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "Staff were very friendly and the hotel was very charming with each room being unique. The rooms that were not let had the doors open to allow you to see how nice and different each of the rooms were. The hotel was excellent value for money and I would stay here again." (3304587271)

    Very charming friendly hotel that was clean and well presented

    nothing

  • 10/10 A ( Young couple) 

    from Rotterdam , Netherlands;NL  on  October 27, 2005

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "The location of the hotel is great, in the center of the beautiful village of Chablis. Upon arrival we were greeted by Nicole at the desk, she helped us check in and find the room in a most charming way, in excellent English. After which she told us some general information about the village, about what there is to do that evening and the following day (there being a big market was an interesting feat to find out). She also kindly helped us to get the car parked safely out of the way of the general traffic and, moreover, of the market which takes up a big part of the village. If you are looking for a place to stay in Chablis, I recommend staying at the Hotel Bergerand's Au Relais de la Belle Etoile." (2883005)

    Nicole, the proprietress of the hotel, is a very nice and charming lady, who made this hotel into a wonderful, friendly and homely experience for anyone who wishes to visit.

  • 8/10 William ( Group of adult friends) 

    from Ayr , United Kingdom;GB  on  September 30, 2005

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "the hotel was generaly acceptable and good value and I would be happy to stay there again" (2629668)

    position and the efficient, friendly staff

    very small bathroom

  • 10/10 Geoffrey ( Solo leisure traveller) 

    from Amstelveen , Netherlands;NL  on  August 30, 2005

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "Completely satisfied." (2626684)

    Pleasant people. Flexible in catering to my requirments (early checkout, and garage arrangements.

    None Really.

  • 3/10 F. ( Mature couple) 

    from Amsterdam , Netherlands;NL  on  August 13, 2005

    center of chablis

    cleannes / breakfast facilities : no valu for money ( 10 eur pp). shabby rooms and bathroom facilities.

  • 9/10 Anonymous ( Young couple) 

    on  August 9, 2005

    Very attractive hotel in a typical French village.

  • 9/10 Lucile ( Mature couple) 

    from Charenton , France;FR  on  August 9, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "Le s" (3305152410)

    l'accord avec un restaurant situ

    le mobilier

  • 7/10 Olivier ( Mature couple) 

    from Colmar , France;FR  on  July 24, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "l emplacement de la boulangerie juste en face , presence de climatisation ou ventilateur" (3304913979)

    chambre spacieuse , bien decor

    fenetres double vitrage , vrai rideau ou volet , ventilateur a defaut de climatisation

  • 10/10 Anne-sylvie ( Other) 

    from Nantes , France;FR  on  May 5, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "s" (3304426792)

    grande chambre tr

    le chauffage de la salle de bain est insuffisant

  • 8/10 Guillaume ( Young couple) 

    from Le pecq , France;FR  on  May 5, 2006

    situation g

    literie et insonorisation des chambres

  • 9/10 Anonymous ( Solo business traveller) 

    on  May 5, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "bon rapport qualit" (3304603734)

    chambre confortable ,calme ,parking facile ,propret

    le petit dejeuner servi trop tard

  • 9/10 Anonymous ( Mature couple) 

    on  April 20, 2006

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "Nous sommes venus pour le salon du vin " (3304472279)

    petit d

  • 8/10 Anonymous ( Mature couple) 

    on  January 26, 2006

    accueil et cadre chaleureux

    bruits de la ventilation et des réseaux d'eau, trés gênants pendant la nuit

  • 9/10 Martial ( Mature couple) 

    from Illeville sur montfort , France;FR  on  December 21, 2005

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "Le site internet consultable ne met pas en évidence tous les atous de l'établissement - Excellent rapport qualité prix - J'y reviendrai" (3304038831)

    Qualité et disponibilité du personnel d'accueil, très orienté satisfaction client + beauté de la chambre - confort -

    performance chauffage

  • 7/10 Niels ( Family with older children) 

    from Bunnik , Netherlands;NL  on  August 18, 2005

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "accueil un peu sec; personel fait peu d`efforts pour être gentil la facon de servir une bière m`a irrité: la bouteille était vidé dans le verre et emporté sans êter complêtement vide!" (2487822)

    belle ville, parking non gratuit(8E)non facturé

    rue bruyante pd la nuit

  • 6/10 Sylvain ( Young couple) 

    from Le vesinet , France;FR  on  August 18, 2005

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "Mauvaise communication du personnel (petits déjeuners non compris, alors que la réservation spécifiait B&B), salle de bain minuscule. Malgré tout, cadre sympathique." (2607355)

    Parking gratuit, sdb plus grande

  • 8/10 Anonymous ( Mature couple) 

    on  August 11, 2005

    Welcome and friendliness

    Street noise early morning

  • 10/10 Anonymous ( Mature couple) 

    on  August 10, 2005

    Hôtel Bergerand's Au Relais De La Belle Etoile, Chablis - Reviews & Ratings

    "Une chambre trés confortable et coquette, accueil sympatique et plein d'attention (confiserie, livre de chevet...) Un hôtel traditionnel plein de charme." (2545262)

    litterie, petit déjeuner

    nombre des chaînes télé

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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