The Ship & Trades, Chatham - Reviews & Ratings
Maritime Way, Chatham Maritime, Chatham, ME4 3ER
The Ship & Trades, Chatham
One of the jewels in Shepherd Neame's crown, The Ship & Trades is a spacious and stylish pub with accommodation overlooking a yacht basin. The upstairs... more
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Rooms from £65
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Anonymous ( Group of work colleagues)
on September 11, 2008
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Anonymous ( Young couple)
on September 2, 2008
The Ship & Trades, Chatham - Reviews & Ratings"Poor value for money" (107265765)
Hotel was further away from the Wedding venue than we were led to believe at time of booking
1 of 1 people found this review helpful:
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Mary ( Solo leisure traveller)
from Ramsgate , GB on August 13, 2008
The Ship & Trades, Chatham - Reviews & Ratings"Hotel room comfortable and clean. " (107298037)
Breakfast was cooked well, Staff pleasant.
The standard of the dinner was disappointing. It is a pity that the breakfast room could not have been used for the evening meal instead of the bar - this would have been appreciated from the point of view of a single female traveller.
1 of 1 people found this review helpful:
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John ( Solo leisure traveller)
from Coventry , GB on August 7, 2008
The Ship & Trades, Chatham - Reviews & Ratings"Enjoyed my stay, would use again." (107126411)
Good location. Nice clean bedroom and comfortable bed. Portable ventilation fan was switced on prior to my arrival which was much appreciated.
Poor ventilation due to very small louvre windows, room got very hot. Some outside noise from early morning deliveries.
1 of 1 people found this review helpful:
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Alan ( Mature couple)
from Gilfach goch , GB on July 20, 2008
The Ship & Trades, Chatham - Reviews & Ratings"Had to buy fish and chips for supper and made do with a breakfast bar purchased from the 7/11 co-op shop next door for breakfast." (97216799)
Clean tidy and facilities all in working order.
No breakfast available to early starters and no food after 9pm.
1 of 1 people found this review helpful:
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Anonymous ( Group of adult friends)
on April 18, 2008
The Ship & Trades, Chatham - Reviews & Ratings"When booking it appears to be a pub, but is in fact more of a restaurant than a local. Pleasant location by marina, but not much else to do for entertainment close by. Unusual process when booking, that all card details are taken but you haven't paid ! The discussion on arrival is that people always think this. You then pay on arrival ! Staff were friendly and helpful." (97603486)
Room was clean and functional. Very comfortable and everything worked !
Not much to do in direct vicinity.
1 of 1 people found this review helpful:
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Stephen ( Same sex couple)
from Brierley hill , GB on May 8, 2008
Friendly staff. Nice location. Had a really nice time there.
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David ( Solo business traveller)
from Gloucester , GB on March 10, 2008
The Ship & Trades, Chatham - Reviews & Ratings"Excellent accomodation, Restaraunt was not open the night I stayed but Bar food was good. Real ales on tap a big plus. Staff were efficient and friendly. Overall a pleasant stay and good value. I would definately stay in future when in Rochester" (97526644)
Interesting individual premises with an appropriate Nautical theme.
I forgot to mention when I checked out that the Television in the room was not watchable, but it didn't really bother me.
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Anonymous ( Mature couple)
on March 10, 2008
Nice position & staff
T.V. had very bad reception no bed side light
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Anonymous ( Mature couple)
on February 27, 2008
The Ship & Trades, Chatham - Reviews & Ratings"not a lot wrong with this pub - not a lot of frills but good solid value for money with the staff on hand and helpfull. Good size rooms not suitable for handicaped (internal stairs)" (97553428)
easy going, near to good shopping mall
building site next door had tower cranes which made TV useless
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David ( Mature couple)
from Salisbury , GB on February 20, 2008
The Ship & Trades, Chatham - Reviews & Ratings"Great location, good car parking. Near excellent entertainment including Dickens World (great for kids and adults); an Odeon Multi Cinema complex, many films on offer all within walking distance, although there was adequate parking if you did not want the walk. Modern factory outlet complex with famous names.Chatham Historic Docks only a few minutes away, where you could spend the day, even the ladies would enjoy it. The main problem was the lack of watchable TV (due to ghosting). Why do they not have cable or Sky TV?" (97167947)
Great location, great staff. Fantastic views over marina. Quiet location ie no noise from the bar. Fresh crisp bedding.
They were having problems with TV (terrestrial) due to large block of luxury flats being built near by, which meant ghosting made the TV unwatchable; BUT staff stated it had only recently happened and their head office had been informed. Why do they not have cable or Sky TV?
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Anonymous ( Solo business traveller)
on December 3, 2007
The Ship & Trades, Chatham - Reviews & Ratings"Access can be gained via the ground level public bar or by a separate swipe key protected external door, the reception area is at one end of the public bar. The accommodation is at first floor level, accessible by a single flight of stairs or lift. The rooms lead off a central corridor, half of which over look the car park and converted dock-land complex and the other half the yacht bason. My room was of good size, clean and seemed to have all the amenities that you would expect. I didn't dine in the hotel but I believe food is served in the public bar and hotel restaurant. A full English or continental style breakfast is served. The staff were pleasant, helpful and friendly, deviating slightly from the set breakfast menu was not a problem for example. I would recommend this hotel especially for the business traveler which was the purpose behind my stay." (97929187)
I had a twin room that I found to be clean and comfortable. The on suite bathroom was in good order and clean.
From the car park it wasn't clear where the entrance to the hotel was. The portable TV remote didn't work, I suspect the batteries were flat, a common problem in many hotels. The single bed duvet was a little narrow, just over lapping the sides of the bed. Broadband internet access is via cable link and not wireless.... internet access isn't free to residents as most Hotels are beginning to offer.
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Anonymous ( Mature couple)
on June 20, 2007
The Ship & Trades, Chatham - Reviews & Ratings"Location of the hotel is ideal for a visit to the dockyard. Evening meal was great value for the money, although the bar was quite noisy. Some rooms are over the entrance to the co-op and chip shop which can make it noisy and smelly if you have the windows open." (99074871)
clean, nice layout, plenty of space
smell from the chip shop and deliveries to the co-op at 4 am!
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Anonymous ( Solo business traveller)
on May 27, 2007
Unusual building, comfortable room, good food, good value
The noise at 6 am of a delivery to the Co-Op next door!
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Nicolas ( Group of work colleagues)
from Long eaton , United Kingdom;GB on May 3, 2007
The accommodation was clean, spacious and comfortable
Breakfast could be served a little earlier as we found it to be a rush to get to our business meeting scheduled for 08.00 in the morning
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Anonymous ( Young couple)
on March 13, 2007
Good Location - Great Food Good Prices
Bad Service at Breakfast - But Good Food
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Darren ( Solo leisure traveller)
from Leeds , United Kingdom;GB on November 16, 2006
The Ship & Trades, Chatham - Reviews & Ratings"your online booking system does not work, although i had the e-mailed confirmation in my hand, they had no record of me making the booking. I lost the rooms i thought i had and had to settle for twin rooms! NOT GOOD ENOUGH! The hotel on the otherhand was great, just need to sort the front end out, IE...YOU!" (3305264488)
as above
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Anonymous ( Mature couple)
on November 13, 2006
The Ship & Trades, Chatham - Reviews & Ratings"We could enjyou your hotel and staying, but in restaulant the meats were rather tough for Japanese. Except them , we could enjoy everything, especially your hotel building and scenary around your hotel. Next time ,we want to stay more than two days." (99050493)
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David ( Mature couple)
from Preston , United Kingdom;GB on October 30, 2006
The Ship & Trades, Chatham - Reviews & Ratings"Overall it was very disappointing. The literature forgets to mention that the accommodation is attached to the CO-OP and a fish and chip shop. The pub food ranged from the excellent to average. Whilst the staff were very friendly and pleasant there were many small niggles e.g. not being told a part of the pub was reserved for residents to eat in." (99029905)
rooms very clean, staff very friendly
they had got our booking wrong - and did not offer to sort it out straight away. The restaurant was closed and there was no indication of this in the literature.
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Anonymous ( Mature couple)
on October 29, 2006
The Ship & Trades, Chatham - Reviews & Ratings"Overall, the stay was quite good as the room was generally fresh and comfortable and the breakfast was great. We would have liked to know a little more about the area and the restaurant facility at the pub, as it is rather basic. We would recommend an overnight stay here as we feel there is little to select from in Chatham and the pub is very convenient for the dockyard and factory outlet." (99898025)
Generally clean and had all the 'bits and pieces' required. Breakfast was very good.
The blinds would not close and we were unable to sleep once it became light. We did mention this when checking out and were told the blinds will be replaced by curtains. This will help other travellers, sadly not us! Please ensure all light bulbs work, one of ours didn't. Try dusting the lamps too! A TV remote would have been nice.
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George ( Mature couple)
from Barnet , United Kingdom;GB on October 25, 2006
The Ship & Trades, Chatham - Reviews & Ratings"WE WERE VERY SATISFIED WITH EVERY ASPECT OF OUR STAY,IN PARTICULAR THE FOOD WAS VERY GOOD AND THE STAFF HELPFUL AND FRIENDLY" (99855213)
SPACIOUS AND CLEAN
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Sandra ( Mature couple)
from Maidenhead , United Kingdom;GB on August 16, 2006
The Ship & Trades, Chatham - Reviews & Ratings"The hotel was as we expected, although the picture on the website in no way does justice to the hotel itself. The rooms are clean and well fitted. The staff are very friendly, and the pub sells Shepherd Neame on draft! We were told that the pub (not the hotel rooms as they are all fairly newly decorated) is due a re-fit later this year to make it a more personal atmosphere, which will add to the quality of the hotel. The hotel also has historic connections, in that it used to be an Apprentice Workshop when the Maritime Quarter was a Naval Dockyard. It is within walking distance of the Historic Dockyard and Retail Outlet." (3305126209)
Friendly staff, clean rooms, lovely breakfast
nothing
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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The staff was excellent and held some items that were excess to our travels on motorcycle. The historical setting is a plus for my interests.
The bar is too noisy for my tastes and limited the amount of time that I could stay comfortably.
1 of 1 people found this review helpful: