Hallmark Hotel Derby, Derby - Reviews & Ratings
Midland Road, Derby, DE1 2SQ
Hallmark Hotel Derby, Derby
This beautiful Victorian building has been sensitively transformed into a stunning boutique-style hotel, offering free Wi-Fi, free parking and a stylish lounge ... more
£
Rooms from £50
per night
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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( Same sex couple)
from Dublin , IE on December 11, 2009
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Anonymous ( Young couple)
on October 26, 2009
Very nice hotel, good breakfast, excellent location for the railway station. Also very helpful staff - we arrived at 7am due to the fact that we were taking an early train journey and we were able to park our vehicle and even check into our room as it was available. The rooms must be incredibly well sound-proofed as there was a party in the hotel on the night we stayed and we couldn't even hear the loud music once we got back to our room.
We submitted a question via the Active Hotels booking tool which is supposed to be passed onto the hotel and didn't receive any response. Rang the hotel directly a few days later to check and they were very helpful.
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Anonymous ( Family with young children)
on August 4, 2009
Hallmark Hotel Derby, Derby - Reviews & Ratings"Excellent was well worth it." (108872549)
It was a fantastic weekend, beautiful hotel, lovely food, and fantastic service, would definately book again.
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Lynda ( Mature couple)
from Burton on trent , GB on July 21, 2009
Hallmark Hotel Derby, Derby - Reviews & Ratings"A pleasant overnight stopover" (107517300)
Clean, comfortable room friendly and helpful staff
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Tracy ( Mature couple)
from Lincoln , GB on May 19, 2009
Hallmark Hotel Derby, Derby - Reviews & Ratings"We booked on a bed, breakfast and evening meal basis. The meals were excellent, the restaurant staff were friendly and helpful. There was a small query regarding the terms and conditions of the inclusive evening meal however this was dealt with professionally and to our satisfaction by the reception staff. The public areas were well presented, the rooms clean and tidy. There was a wedding party there during our stay yet the staff maintained their professionalism even when children were running amok. Recommended." (107496632)
Staff were pleasant and helpful at all times Hotel was clean and tidy, public areas were well presented Slight issue with bill was cleared up quickly and without problem
The only downside was that 'Sky Sports News' was not available even though it was on the list of available stations.
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Anonymous ( Solo leisure traveller)
on May 19, 2009
Hallmark Hotel Derby, Derby - Reviews & Ratings"A most pleasant stay" (107620573)
Very smart and tidy.
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Anonymous ( Solo business traveller)
on April 21, 2009
Hallmark Hotel Derby, Derby - Reviews & Ratings"Very satisfied" (107320561)
Very clean, good service, excellent dinner (best calamari and fish I had in England)
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Philip ( Mature couple)
from Pulborough , GB on April 15, 2009
Hallmark Hotel Derby, Derby - Reviews & Ratings"First class." (107841671)
Extremely clean, well staffed, freshly decorated. Good sized room, ensuite facilities first class. Helpful friendly staff at reception and in the bar. If we were visiting Derby again I would stay here without question.
Lack of drawer space for clothes.
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Shirley ( Mature couple)
from Derby , GB on November 6, 2008
Hallmark Hotel Derby, Derby - Reviews & Ratings"nice treat" (107654014)
this was a very good deal, food was excellent staff were so professional
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Rebecca ( Young couple)
from Bristol , GB on November 14, 2007
The hotel was very hot, would've preferred to be more airy. It also took a long time to get served at the bar. There seemed little urgency or understanding of who was next in line. I waited for 15mins on the Saturday evening with one bar attendant. The Managers should have provided additional resource to cover the busy periods. I ended up leaving the hotel to find other bars.
2 of 2 people found this review helpful:
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Anonymous ( Group of adult friends)
on September 26, 2007
Hallmark Hotel Derby, Derby - Reviews & Ratings"I would like to have known that the hotel was dead opposite the station as it made for boarding our return train home so much easier." (97033516)
The proximity to the station - a fact that was not obvious from the website.
Couldn't fault the accommodation at all.
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Lorraine ( Mature couple)
from Rochdale , GB on July 25, 2007
excellent room ..good facilities
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Anonymous ( Solo business traveller)
on June 29, 2007
spacious and clean
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Peter ( Group of work colleagues)
from Southend-on-sea , GB on April 24, 2007
Hallmark Hotel Derby, Derby - Reviews & Ratings"if I had know how nice the hotel was I would have booked for longer. next visit to the area I will ensure my visits work round this exceptional hotel" (99911565)
very clean and well furnished
not enough towels
1 of 1 people found this review helpful:
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Michele ( Young couple)
from Canyon , United States;US on March 26, 2007
Hallmark Hotel Derby, Derby - Reviews & Ratings"The hotel is very nice, clean, and comfortable with a helpful staff. The proximity to the train station is a plus, but it bears mentioning that there are NOT a lot of places to shop or eat nearby, and the hotel restaurant is quite pricey. Also, hotel breakfast is quite expensive and doesn't offer a lot of options. Considering how near the train station is, the room (ours overlooked the station, too) was actually quite quiet. We also stayed in London on this same trip and noise was a problem there - not so at this hotel." (99423275)
convenience to train station, comfort of room
remoteness of location to all BUT the train station
1 of 1 people found this review helpful:
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Robin ( Mature couple)
from Towcester , United Kingdom;GB on December 13, 2006
Hallmark Hotel Derby, Derby - Reviews & Ratings"Only one towel in room Room extremely hot, couldnt find heating control in night Mattress very uncomfortable Drain in en suite smelt of sewerage" (99574225)
Central location
1 of 1 people found this review helpful:
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Anonymous ( Same sex couple)
on December 21, 2006
Hallmark Hotel Derby, Derby - Reviews & Ratings"REALLY NICE HOTEL" (99221724)
LARGE ROOM, BATH, COMFORTABLE, TEA&COFFEE IN GOOD QUANTITIES.
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Anonymous ( Group of adult friends)
on December 12, 2006
Hallmark Hotel Derby, Derby - Reviews & Ratings"Good clean accommodation, noisy creaking floorboards upstairs, could have been warmer, lovely bathroom. the bar and lounge form just one area where people can smoke which is most unacceptable. Very convenient location for the station, staff very helpful except the one who served us tea and toast in the lounge area in the morning, she must have had a bad night or a bad disposition! The christmas decorations were embarrassing, just the tree would have been adequate if nothing better than red tinsel strewn across the ceiling was available. Need to review pictures on the wall in the lobby.............. I had all the information needed before arriving at the hotel" (99434265)
spacious, got what was requested
breakfast not included, no separate lounge, smoking in the lounge area, tacky christmas decorations.
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Anonymous ( Young couple)
on November 14, 2006
The hotel was suitably located close to all amenities and the accommodation very pleasurable.
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Sandi ( Solo leisure traveller)
from Stevenage , United Kingdom;GB on October 25, 2006
Hallmark Hotel Derby, Derby - Reviews & Ratings"As a traveling supporter, this was the first time I was staying overnight in Derby after a football match and The Midland was recommended to me by a fellow Derby County supporter. He always books into The Midland if staying up in Derby after a game. I was hardly in the room as only stayed the one night but overall, I was very impressed. In particular - despite arriving on a match day wearing my Derby shirt, the security man on the car park gate was very courteous and helpful, as were all the staff." (99785599)
Everything! Bed especially comfy. Bathroom in particular was well stocked with far more than I could ever have needed.
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Evelyn ( Mature couple)
from Kings lynn , United Kingdom;GB on August 18, 2006
Hallmark Hotel Derby, Derby - Reviews & Ratings"nothing to find lacking, hotel was lovely and quiet would stay there again" (3305148369)
Very clean and excellant decor.
N/a
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Peter ( Mature couple)
from Epsom , United Kingdom;GB on August 16, 2006
The hotel was very clean and the room was generally quite pleasant. The hotel also is very close to the railway station and to local ameneties.
The bed was very soft, and not comfortable to those used to firm mattresses. Also there was no air-conditioning anywhere in the hotel. Smoking seemed to be allowed more or less anywhere in the bar / restaurant area even though there was a dedicated smoking room/area.
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Brian ( Group of work colleagues)
from Crewe , United Kingdom;GB on July 19, 2006
The rooms were very big and so clean i only wish i could have stayed longer than just the one night. Excellent hotel
Nothing at all.
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Sandra ( Mature couple)
from Darlington , United Kingdom;GB on July 12, 2006
Hallmark Hotel Derby, Derby - Reviews & Ratings"Hotel is very handy for the centre of derby for a night out and is easy to find in a car. The rooms are faultless and the beds are so comfy!!" (3304243524)
\very clean room with excellent shower and very comfy bed
Nothing
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Anonymous ( Solo business traveller)
on June 16, 2006
Hallmark Hotel Derby, Derby - Reviews & Ratings"If room has air conditioning" (3304838700)
Good size room; large,clean bathroom
No Air Conditioning in Rooms or corridors Breakfast over priced @
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Anonymous ( Group of adult friends)
on June 14, 2006
Hallmark Hotel Derby, Derby - Reviews & Ratings"HOTEL VERY GOOD, PARKING ADEQUATE. LOVELY STAFF. EXCELLENT SANDWICHES" (3304354312)
SPACIOUS TWIN ROOM PLENTY OF DAYLIGHT AND BATHROOM EXTREMELY LARGE AND BRIGHT
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Chris ( Young couple)
from Southampton , United Kingdom;GB on May 31, 2006
Hallmark Hotel Derby, Derby - Reviews & Ratings"The room was tidy, everything worked and it was nice and spacious, just was expecting more luxurious decor, I was expecting more from a 4 star hotel to be honest ive stayed in better B&B's." (3304745034)
Very friendly staff,close to the station, nice reception area and bar.
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Anonymous ( Solo business traveller)
on May 24, 2006
Hallmark Hotel Derby, Derby - Reviews & Ratings"For a 2 night stay, there were no problems, the hotel meet all of my requirements." (3304667772)
Good quality of room, clean, friendly, helpful staff
Nothing
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William ( Mature couple)
from Hull , United Kingdom;GB on May 10, 2006
Hallmark Hotel Derby, Derby - Reviews & Ratings"The staff were very freindly, helpful and I would stay here again. It was a nice break in nice surroundings." (3304643819)
Ease of getting to via the road system although local signing could do with improving, ease of parking although with it being a weekend I expected this.
Price of food in the restarant. We went just across the road and it was about 25% cheaper for good quality.
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Philip ( Group of adult friends)
from Salford , United Kingdom;GB on April 26, 2006
Hallmark Hotel Derby, Derby - Reviews & Ratings"generally good, i think the breakfast is a bit over priced for the quality of food. i also dont think the staff should mempty the hot water trays from the serving tables while there are still customers in the resturant. the night staff were very accomadating and helpfull and very considerate regarding the night time decoration of the bar area." (3304459185)
it was clean and the staff were very friendly.
the bathroom suit seemed a bit outdated and the shower cubical if running and you opened the door the head was pointing striaght out on to the floor.
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Anonymous ( Group of work colleagues)
on April 24, 2006
Hallmark Hotel Derby, Derby - Reviews & Ratings"Expensive for a room only, no breakfast included, however, the kind staff did include breakfast for myself and my colleague, as our boss was not happy at the rate, for just a room. But lovely hotel, very convenient, and great staff" (3304562020)
very comfortable, water in the room would be nice
fresh milk not available
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Craig ( Mature couple)
from Stonington , United States;US on February 20, 2006
Comfortable, friendly accommodation convenient to railroad and bus connections
Picking up dumpsters for 30 minutes outside the window at 5:00 a.m. could be eliminated to good effect. Put washclothes in the bathroom. Glass not plastic cups. A clock in the room.
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Steve ( Solo business traveller)
from Guyhirn , United Kingdom;GB on December 20, 2005
Hallmark Hotel Derby, Derby - Reviews & Ratings"Breakfast was very disappointing - bacon cold, beans luke warm, scrambled egg like water and this was within ten minutes of opening. opted out of breakfast after first day but still got charged for the length of my stay! (quickly rectified however on checkout)Found the n ightly pianist in the bar area somewhat irritating after a short while - made it very difficult to hold a conversation. Other thsn breakfast quality of food was fair if soewhat expensive, room was of a good standard, bathroom clean (and the shower worked!) Would not consider it as a package to be good value for money." (3304027433)
Comfortable bed
Amenities for those who do not want to either sit in their room or at the bar.
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Anonymous ( Group of work colleagues)
on December 13, 2005
Hallmark Hotel Derby, Derby - Reviews & Ratings"We only had one set of towels in the bathroom, 1 beaker, this is despite the fact that we had informed reception before dinner. The young lady on reception said she would get on to it straight away. Nothing happened. This was the only problem and everyone was prompt and efficient. We had a wonderful stay and a wonderful dinner. Thanks to everyone who took part." (3012497)
Room was warm and cosy, cleanliness very good
Ensuring facilities are laid out for correct number of guests
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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