Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings
The Muirs, Kinross, KY13 8AS
Windlestrae Hotel & Leisure Club, Kinross
Beautifully situated within landscaped gardens in Kinross, close to Loch Leven, this charming hotel boasts impressive conference and leisure facilities, includi... more
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Rooms from £58
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 8/10 | Overall experience |
| 7/10 | Overall value for money |
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Colin ( Mature couple)
from Eye, suffolk , GB on November 2, 2008
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Anonymous ( Young couple)
on October 21, 2008
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Nice place for an overnight stay. Good value for money." (107832101)
Excellent spa facilities. Reception staff very helpful and friendly.
Some of the restaurant staff were a bit miserable and unhelpful.
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Karen ( Family with older children)
from Falkirk , GB on October 19, 2008
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"excellent overall accomodation & facilities" (107393105)
good sized room,very clean,roomy hotel with excellent leisure facilities,well situated hotel with lovely grounds & very friendly helpful staff
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Anonymous ( Family with older children)
on September 10, 2008
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Good food in the sister hotel" (108084416)
Swimming pool was lovely and clean.
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Anonymous ( Young couple)
on September 2, 2008
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"On arrival found the car park area with no lighting." (108090186)
The hotel is a nice place to stay,received a friendly welcome.
The bad attitude from a member of staff during checking out was unsatisfactory.
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Anonymous ( Young couple)
on February 16, 2006
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"pretty good! for a relaxing weekend away! and you can take pets awesome! i would recommend this hotel for this purpose! more facilities available on site to other hotels e.g gym, pool, games rooms etc so plenty to do!" (3304232887)
the best part was the attitude and very helpful staff! also good gym facilities!
the qaulity of the food to the prices! could update the decor!
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on July 22, 2008
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"We had a lovely overnight stay. The staff were very friendly and polite. Very easy to find." (107100412)
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Anonymous ( Group of adult friends)
on May 30, 2008
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"It was a nice stay. The area around the hotel is really beautifull and quite." (97649661)
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Colin ( Young couple)
from Banbridge , GB on May 15, 2008
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Ok but a bit pricey only 3* because of pool. facilities and food excellent just let down by dated decor and cleanliness" (97727858)
Excellent staff food standard very high, pool and gym facilities excellent nad not overcrowded
main hotel decor is very tired and showing age. The room was dated and needed repainted. very poor standard of decor and mould around bath was not nice. Very noisy customers in restaurant for evening meal not checked by staff made for very uncomfortable evening.
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Anonymous ( Solo business traveller)
on May 26, 2007
Location and grounds. Pleasant restaurant
Bathroom was smelly and needed attention
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Smit ( Mature couple)
from Loughton , United Kingdom;GB on August 30, 2006
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Average accomodation. Uncomfortable bed and uncleanliness of the accomodation. Rudeness of a particular staff member. This was however compensated by a 2nd staff member that was extremely helpfull." (3305266926)
Average accomodation
Attitude of staff and general uncleanliness
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Anonymous ( Mature couple)
on August 17, 2006
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"When booking on the internet, we were asked to indicate at what time we would be arriving. Our response was In the afternoon and this is what happened. On our arrival at about 3 o'clock, we were told that our room had not been made up but would be ready shortly. In fact, we waited for the best part of an hour and after having just driven almost 200 miles our patience was, to say the least, sorely tried. We were not offered a reason for the delay but surely it does not take as long as it did to make up a hotel room. My wife is more tolerant than I am - had I been on my own I would have cancelled the booking and taken my chances elsewhere." (3305123181)
It was adequate.
Nothing in particular.
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Anonymous ( Mature couple)
on July 27, 2006
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Staff are generally friendly but the bedrooms rather than the public areas need a lot of work. Restaurant and bar menus need to be improved otherwise the hotel will continue to lose business to the town. Grounds are good." (3305043793)
Location is good for our needs.
Hard beds not acceptable. Poor room cleaning. En-suite facilities need upgrading as everything works but only just and looks poor quality.
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David ( Other)
from Banchory , United Kingdom;GB on April 20, 2006
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"The trying,and helpful staff did try to make up for the mentioned shortfalls in the standard and quality of the room(207), but overall the value was just not there. Even when we got home and examined our settlement bill, we discovered that we had been charged for a three course meal, when we only had had a two course meal!! Have YOU any comments??" (3304504694)
Not a lot
The drainage in the en suite did not work as the waste stayed in the wash hand basin. The heating was non existant as the on/off controls did not work. When we compained about the malfunctions, we were transferred into the room next door(209) which had a very strong stale tobacco smell, and it was a room for the disabled,so the facilities were all very low down.
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Andrew ( Young couple)
from Glasgow , United Kingdom;GB on April 4, 2006
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"This hotel provided a lovely leisure break away from the busy city. There was very little to do in the surrounding area and very few restaurants or shops to buy food however the hotel bar had grat food at reasonable prices. The leisure facitlites were superb with a lovely big pool, steam room, sauna and Jacuzzi. The gym was well equipped and very quiet during our stay. The room was reasonable however there was no satelite tv or complementary tea's and coffee's which i would have expected. No breakfast built into the room price, with the lack of places to get breakfast surrounding the hotel this was a bad point, the breakfast was approx " (3304451821)
The leisure facilities were fantastic.
Creating a more friendly environment within the reception area.
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Andrew ( Solo business traveller)
from Harrogate , United Kingdom;GB on March 26, 2006
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Good value for money although would not be tempted by the bar or restaurant areas. 1970's interior could do with a re-fit." (3304420401)
Convenient. Price. Gym. Proximity to Perth and motorway.
Interior outdated. Bar area poor. Background noise from boiler when in room.
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Anonymous ( Solo business traveller)
on March 21, 2006
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"very happy" (3304342020)
warm and clean
no complaints
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Anonymous ( Young couple)
on February 22, 2006
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Free use of leisure facilities was a huge bonus,the choice on the menu was impressive and all the food on offer(bar & restaurant)was excellent." (3304220003)
pleasant surroundings,comfortable,relaxing atmosphere
hot water for baths&shower!water was tepid.
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George ( Family with older children)
from Buckie , United Kingdom;GB on February 14, 2006
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"The hotel was clean and fresh with frendly staff,but the shower did not work in one of the rooms." (3304090965)
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Jon ( Group of work colleagues)
from Whitley bay , United Kingdom;GB on January 17, 2006
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"We arrived late, around 10.30pm and there was no food on offer at all, we ended up with a bag of crisps !" (3304115317)
Cheap and clean
Comfort of the beds and cleanliness of the rooms, also a little updating of the rooms wouldn't go amiss !
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Charles ( Family with older children)
from Bristol , United Kingdom;GB on December 29, 2005
Lots of space and a very comfortable bed.
The package was as good as one could expect.
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Anonymous ( Young couple)
on December 22, 2005
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Enjoyed my stay and it is not often you find such a nice hotel that allows dogs, so a pleasure!" (3304030900)
In a lovely area and friendly staff made the stay more enjoyable
Advance knowledge that the pool is a separate facility with additional cost!
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Gary ( Group of adult friends)
from Vancouver , United States;US on September 17, 2005
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"there is no lift and no non smoking rooms on main floor but rooms air out rather well staff was efficient and helpful overall experience: good" (2297881)
room was clean, large convenient ground floor
needs more non smoking rooms
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Anonymous ( Solo business traveller)
on September 9, 2005
SETTING...
ROOM SERVICE FOOD-POOR
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Anonymous ( Other)
on September 5, 2005
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Very good hotel, although breakfast was a little on the expensive side. Friendly staff." (2418626)
Clean and large room. Good selection of toiletries.
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Philip ( Family with young children)
from Longridge , United Kingdom;GB on August 17, 2005
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Reallly enjoyed ourselves , we were a group og 6 adults 2 kids , food was graet , bar staff , especially Shona were great , we.ll be back" (2594785)
nice big room , big bed
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Anonymous ( Same sex couple)
on August 9, 2005
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"A colleague had stayed previously so i was interested to see what it was like. The food and swift service was first class. If you looked really closely you noticed that it needed a really deep cleaning i.e. skirtings, corners etc. but on the whole it was great value and an enjoyable visit which i hope to repeat." (2533926)
Friendly staff, excellent service, spacious room
Refurbishment and/or cleaning of seating in the reception/lounge area
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David ( Other)
from Bury st edmunds , United Kingdom on May 30, 2005
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Good food, nice bar, mostly excellent staff (no bad ones). Hotel is getting a little frayed around the edges, but nothing to put me off. Plenty of parking, although only two disabled slots, and no ramps etc to get into the hotel. Lovely gardens." (2144408)
Roomy, clean well equipped.
1). More sky TC channels 2). Disabled access - fewer steps. more ramps, shower facilities in room suitable to disabled.
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Geoff ( Family with older children)
from Ryton , United Kingdom on April 27, 2005
Very helpful and always very pleasant staff although they were short on the ground at times, This is the 6th or 7th time we have stopped at this hotel because of the friendly atmosphere
Two of the ten rooms booked were a little tired bar area a little shabby.
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Karen ( Young couple)
from Aberdeen , United Kingdom on April 7, 2005
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Room was lovely and spacious with kingsize bed. Staff were very friendly and helpful. Food was very good, breakfast kept us going until evening! Leisure facilities were excellent! Had a very relaxing break, enjoyed our 2 night stay so much we booked in for an extra night." (2001675)
Very comfortable room, excellent leisure facilities.
Our only criticism is the shower could be more powerful.
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Hilary ( Mature couple)
from South shields , United Kingdom on April 1, 2005
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"The overall experience was a pleasurable one, with friendly and helpful staff who were informative and helpful at all times. It was a place to completely relax and unwind and it will definitely be on our list of places to revisit." (2071880)
It was clean and tidy, homely,comfortable and roomy. Everything was provided in the room that we needed.
Nothing
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Anonymous ( Group of work colleagues)
on February 19, 2005
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"sample menu" (1844103)
good location & relaxing
n/a
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Anonymous ( Group of work colleagues)
on February 19, 2005
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Nice size hotel with good leisure facilities and very friendly and helpful staff but needs bringing up to date and definitely new beds!" (1914863)
The staff were nice and the swimming pool was great.
The bed had to rate as the most uncomfortable that I have ever slept in. If there's one thing you would expect hotels to get right it's the mattresss. It must have been at least 20 years old. Very little sleep which isn't good when you have meetings to go to the next day! The hotel will have been a very nice place in the 1970's but desperately needs modernising.
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Anonymous ( Mature couple)
on February 18, 2005
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"i would have liked to see a sample of the evening meal menu.Also i would have liked to have the option to have booked breakfast and evening meal on line" (1841542)
quite a lelaxed location and hotel
I can think of nothing that i disliked about the hotel except for minor repair work to the decor.
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Anonymous ( Young couple)
on February 15, 2005
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"The hotel was lovely and so were the staff the room was ok but not great. meal was lovely and a good overall price." (1842537)
The facilities were great and the hotel was clean overall. Also the staff were friendly.
The some rooms were smaller than other and you were still being charged the same price
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Anonymous ( Solo business traveller)
on February 15, 2005
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"Vegetarian food at this hotel equals a plate of vegetables. The two vegetarian meals asked for were not available and a plate of vegetables were served, at a charge of £8.95. A bit of a rip off!!!!!!!!" (1908784)
Leisure facilities
Rooms tired looking and food poor.
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Anonymous ( Mature couple)
on December 17, 2004
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"overall we were very happy with our accomodation. It was booked at very short notice therefore we hadn't asked any questions. We found the staff to be very pleasant. We would certainly return....but to a non-smoking room next time." (1738919)
restaurant food was very nice.Shower was great.
room was not airy. It was very smokey but nevertheless comfortable.
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Sarah ( Young couple)
from London , United Kingdom on December 7, 2004
Very shabby, cleanliness was questionable, very cold room, smelly & stale smell in room
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Anonymous ( Mature couple)
on October 4, 2004
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"due to our short stay and travel committments we didnt make full use of all hotel facilites e.g pool" (1357155)
good looking on approach large airy room food good service good
view out of room window
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Charlie ( Young couple)
from Aberdeen , United Kingdom on September 23, 2004
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"My Husband and I thoughly enjoyed our stay at the hotel and really liked the leisure facillities. The staff were very friendly and helpful. I would of liked to of known the prices of food on the hotel before booking." (1466203)
Clean and comfortable
The Heating did not work in the room
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Dorothy ( Mature couple)
from Aberdeen , United Kingdom on September 20, 2004
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"enjoyed the peace and tranquility staff were helpful and freindly cheers" (1509421)
access to sauna and pool
none
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Stephen ( Mature couple)
from Croston , United Kingdom on September 1, 2004
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"everything covered in brochure prior to booking" (1268749)
good food,and friendly staff pleasant surroundings.
awkward door lock, carpets on stairs threadbare,breakfast supplies could be monitored better and more often.
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Anonymous ( Group of adult friends)
on September 1, 2004
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"We used the hotel as a stopover for a trip to the Edinburgh Tattoo and found it very good value." (1359435)
Friendly Staff, Nice room, Good Leisure Facility
Unable to book in until 2pm
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Elva ( Family with young children)
from Medmenham , United Kingdom on August 26, 2004
Windlestrae Hotel & Leisure Club, Kinross - Reviews & Ratings"If ever we are up in Inverness again, this will be the hotel for us. The pool was perfect for the kids and for us as well. As mentiioned the staff was exvellent as well. The breakfast ample and tasty. Clean and comfy!" (1423157)
Staff was unbelievably friendly , helped us find our way around town with a smile.
charging 25 p for towel use for the pool,
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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