Imperial Hotel, Great Yarmouth - Reviews & Ratings
13-15 North Drive, Great Yarmouth, NR30 1EQ
Imperial Hotel, Great Yarmouth
Overlooking the beach and the sea, the Imperial Hotel offers guests a high standard of accommodation, food and service. The Imperial is an independent... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
9/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 9/10 | Overall experience |
| 9/10 | Overall value for money |
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Anonymous ( Mature couple)
on June 20, 2008
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Andrew ( Young couple)
from Peterborough , GB on July 19, 2007
very nice hotel with great facilites
the luxury room was over priced compered to other rooms
2 of 2 people found this review helpful:
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Anonymous ( Mature couple)
on May 19, 2007
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Fine for one night. A bit cramped for two people for much longer. Bar rather smokey but that will soon stop. Poor chice of wine and beer. Restaurant excellent, so was breakfast. Re the question about recommending the hotel, I am forced to choose between Yes and No, while I wanted to either answer It depends or leave it blank - so I have ticked No!" (99523429)
Pleasantly light and airy.
Bed creaked badly, plug sockets difficult to access, storage poor.
2 of 2 people found this review helpful:
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Charlene ( Young couple)
from Bourne , GB on May 10, 2007
it had a bath beceause my girl freindis pregnat
2 of 2 people found this review helpful:
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Rachael ( Young couple)
from Bedford , GB on May 10, 2007
Smart and tidy.
Staff didnt seem particularly bothered about ensuring their guests had what they wanted. They didnt really want to make us food from the bar snacks menu. This food and drink was overpriced. We were also overcharged.
1 of 1 people found this review helpful:
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Karen ( Mature couple)
from Halifax , GB on May 10, 2007
Imperial Hotel, Great Yarmouth - Reviews & Ratings"If you are looking for a hotel that has character and charm this is the place for you. Maybe it hasn't got all the latest modcoms, but the staff make up for this with their attention and kindness. Breakfasts are traditional, with a delicious range of local fish: we particularly enjoyed the fact that we were served, unlike in some hotels where you have to go to a self service buffet... it made it all seem a very special experience. The bar was well stocked with interesting spirits." (99314700)
We liked the fact that this hotel had character and wasn't a multi national identical box. The staff were very friendly.
Slightly small bedroom.
1 of 1 people found this review helpful:
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Anonymous ( Group of work colleagues)
on April 24, 2007
Imperial Hotel, Great Yarmouth - Reviews & Ratings"The Imperial is a typical sea-front hotel, with friendly staff and lots of character. It is always a refreshing change to stay in places like this, when the usual modern hotels seem to lack something somehow." (99012328)
Location & Character
1 of 1 people found this review helpful:
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David ( Family with older children)
from Peterlee , United Kingdom;GB on April 18, 2007
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Enjoyed our stay THANK YOU" (99288582)
trouser press, hairdryer, shower, clean room with comfortable beds
based on other hotels visited I have 2 very minor comments about the room 1 - tv too small, and for all I had access to excellent tea making facilities there was : - 2 - no mini bar in room with cold drinks
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on April 14, 2007
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Excellent food" (99862558)
cleanliness
small room
1 of 1 people found this review helpful:
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Anonymous ( Other)
on November 20, 2008
Imperial Hotel, Great Yarmouth - Reviews & Ratings"A nice enough hotel." (107857801)
Good Location and Parking Facilites
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Kevin ( Mature couple)
from Mexborough , GB on November 4, 2008
Imperial Hotel, Great Yarmouth - Reviews & Ratings"an expensive stay and not worth the money" (107813292)
location was good
quite a small room for the money, and the noise in the room was excessive due to poor or no seals in the window......when the wind blew the noise was too loud to sleep.....
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Anonymous ( Solo business traveller)
on January 22, 2007
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Quality of restaurant poor. Especially fruit at breakfast not fresh. Ordering process of continental breakfast not clear. If a waitress sings during breakfast, just fine, but she coud not sing!" (99364226)
Room
Restaurant
1 of 1 people found this review helpful:
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John ( Young couple)
from Hertfordshire , GB on July 15, 2008
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Would stay again...." (108004681)
Excellent service at breakfast with friendly staff including other members of staff throughout.
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Robert ( Solo business traveller)
from Milton keynes , GB on July 27, 2007
Imperial Hotel, Great Yarmouth - Reviews & Ratings"A typical old British hotel. Whilst it was clean, well run and served excellent food, there is scope for much modernisation. Today's hotel rooms shouldn't have old free standing wardrobes with rattly coat hangers in them any more! Whilst I enjoyed my one night stay, I have to say as a single visitor it was not really good value compared to other hotels I have stayed at in the UK and abroad." (97885902)
Clean and car parking available.
In need of modernisation.
1 of 2 people found this review helpful:
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Leslie ( Mature couple)
from Sudbury , United Kingdom;GB on January 15, 2007
Imperial Hotel, Great Yarmouth - Reviews & Ratings"We both thought the hotel was very nice one of the best we have stayed in.The breakfast was very enjoyable as it was all served to the table instead of a serve yourself.The meal in the restaurant was very good and all the staff very attentive" (99642261)
It was very clean and the staff very helpful.
The only point I would say was that the restaurant for evening meals was sort of out of the hotel and could do with some updating
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Karen ( Mature couple)
from Rugby , United Kingdom;GB on November 19, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Apart from the carpet fitters making a noise it was fairly quiet, this is what we wanted,we were informed by staff so it was not to inconvenient. The down side was the lounge bar, as non smokers we could not enjoy a quiet drink!! The resaurant was top class, a bit expensive, however the service and quality was second to none :-))" (99287409)
Sea view & location
Lumpy mattress, prefer quilt to blankets
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Bill ( Mature couple)
from Northumberland heath , UNITED KINGDOM;GB on November 15, 2006
The view overlooking the sea. Flat screen TV & DVD player in room plus fridge.
The tea/coffee facility was in copboard at ground level...they were not on a tray so each item had to be picked up individually which meant kneeling on the floor to reach them. This was awkward for an older person. Also, it was strange having just one robe in the wardrobe for a double room, with two people staying.
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Michael ( Solo business traveller)
from South shields , United Kingdom;GB on November 10, 2006
the room was plesent, friendly staff. excellent evening meal well priced, good breakfast choices
TV to small, decor a little dated.
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Anonymous ( Mature couple)
on October 24, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Negatives:- I booked on the basis that their was en-suite bath facilities, but there was only a shower room in the small en-suite facilities. Room had one double and one single bed and hence was a little cramped. Side room overlooked the building next door. Towels smelled as if they had not been dried properly. Positives:- Staff, friendly and helpful. Parking good, location good and quiet. Breakfast very good although first coffee pot was luke-warm. Unfortunately did not have time for dinner." (99013224)
location, good breakfast, friendly helpful staff
No bath
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Barry ( Mature couple)
from Grays , United Kingdom;GB on October 22, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"This hotel lived up to its discription on the web site and we was made most welcome by the hotel staff, who were frendly and helpfull. The rooms were comfortable and not cramped by too much furnature" (99248399)
Nice room with a good view,excellent food and in a good positon
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George ( Young couple)
from Warwick , United Kingdom;GB on October 19, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Great hotel, plenty of FREE parking, Welcoming atmosphere, very efficent staff, superb food A1 location" (99021682)
Welcoming, clean, staff knowledgeable and friedly. Food plentiful
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Edgar ( Other)
from Nottingham , United Kingdom;GB on September 4, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"I thought your website a little awkward. You would do yourselves a favour by fully copying your brochure, as it is, onto the information section of your Website. the brochure is more succinct and easy to use. Your Hotel?? 98.9% perfect, keep up the good work!" (3305262507)
Quality service, quality interior, location, the friendly almost family atmosphere and the view over the Beach from our room.
The room was too warm at night, even with all windows open. This led to substantial noise from taffic etc. in late evening and early hours.
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Nicholas ( Mature couple)
from Wigtoft , United Kingdom;GB on September 2, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"There is not much to be added for the hotel functioned very well in regard to our use of it as a base. We noted the hands-on approach from the owber/management who wase very helpful to us over a couple of questions over the decor we asked (for our own purposes). We will stay there again for staff were very helpful, bright and willing. A little expensive perhaps for a three night stay (and we had an ofer price) but, in comparison with others on the 'front', it was not out of the ordinary. Enjoyable." (3305242122)
Dining room and breakfast first class, Room was a little small but very clean, the bed very comfortable. The water was hot and the shower excellent
Room a little small. Did not appear to be a relaxing lounge and the bar was small but largely un-occupied whilst we were there.
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Richard ( Group of adult friends)
from Chesterfield , United Kingdom;GB on August 31, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"I work in the hotel trade myself. I had been there for about an hour and i could feel there was such a good feeling in the hotel and it is a lovely place. I took the time to compliment the manager and one of the owners that they had a really nice hotel. I can not fault it in any way at all. And to underline the fact, i am attending a party in november nearby and booked 3 rooms for that time when I checked out. If i was going to this area for a holiday at any time in the future, you can keep your chalets on the holiday parks. I would book into this hotel without any hesitation." (3305248760)
An exceptionally good hotel, well presented and tidy.
Nothing
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David ( Mature couple)
from Leicester , United Kingdom;GB on August 29, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"As we had a small dog with us, it was a very nice touch to provide a doggy blanket. We were a bit dissapointed with the menu for the restaurant. We did not fancy anything therefore did not use." (3305212760)
very clean, comfortable bed, decor and furniture were good quality
N/A
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Bob ( Solo business traveller)
from Solihull , United Kingdom;GB on August 25, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Hotel is clean. Staff are bright and helpful" (3305224356)
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Anonymous ( Same sex couple)
on August 25, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"While the hotel was OK, and the room had everything that one needs, I think it grossly over-priced given that the overall experience was distinctly average. How did the hotel get its 3 AA stars? The reason I would not book this hotel again is simply that I would not stay in Great Yarmouth again if my life depended on it. If you have to, this might be your best option!" (3305233810)
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Anonymous ( Young couple)
on August 10, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"THE OVERALL EXPERIENCE WAS FANTASTIC THE JOURNEY TO THE HOEL WALKING WAS A SHORT DISTANCE THE GREETING WAS POLITE AND WELCOMING THE CLEANLINESS OF THE HOTEL WAS VERY UP TO STANDARD THE FACILITIES IN THE ROOM WERE USEFUL" (3305151103)
THAT IT OVER LOOKED THE BEACH FRONT AND GREAT BREAKFAST SERVICE IN THE MORNING
THE DECOR OF THE BEDROOM BUT THATS JUST ME BEING FUSSY
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Anonymous ( Solo business traveller)
on August 8, 2006
Fantastic Breakfast - Fast Friendly Service
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Francis ( Mature couple)
from Wellingborough , United Kingdom;GB on August 2, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"over all stay was very good, staff were very good and chearful helpful at all times,we had a nice welcome and stay at the hotel, would recomend to anyone that was looking for a good hotel to stay at either for 1 night or for the week.never had a chance to use the resteraunt but if the breakfast was anything to go by then the food would be of excellent standard, i will be booking again at a later date and sampling the restaraunt food.i look forward to going back :-)" (3305099421)
everything was near to hand
did find a few hairs in the bed, bit off putting but these things caan happen.
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David ( Solo business traveller)
from Belper , GB on October 28, 2007
Comfortable, well equipped room, very good food
0 of 1 people found this review helpful:
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Maureen ( Mature couple)
from Northampton , United Kingdom;GB on August 1, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"We had a lovely stay. Couln't fault anything really. The breakfasts were wonderful." (3305051177)
The bathroom was a good size and nicely laid out. The sea view was a bonus
The tea tray being under the luggage rack Our room was very near to the maids room and we were woken up shortly after 6 every morning because they were very noisy, chatting and laughing and banging about generally.
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Bernard ( Mature couple)
from Leiston , United Kingdom;GB on July 23, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Overall most enjoyable and no complaints. Staff were very friendly and helpful and meal times (breakfast and dinner) were a joy. But the restaurant downstairs is in need of re-decoration. It looks as if it has nicotine stained walls and ceiling with ceiling paper coming unstuck. Has it been decorated in past 20 years? Staff and food made up for this small failing however. We enjoyed being waited on and would definitely book Imperial if stopping at Gt Yarmouth again." (3305020895)
Sea view / tea & coffee pleasant room decor
Noise at night - outside. Single beds
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Alan ( Mature couple)
from Twickenham , United Kingdom;GB on July 21, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"We would obviously have preferred a sea view but the website did not give us an option to specify this level of accommodation Food was firstclass and staff were very helpful about this even when the restaurant was not open on the Sunday night." (3305010217)
Very clean and excellent staff-very kind and helpful
Room large enough but not excessively spacious
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Angela ( Solo business traveller)
from Ashford , GB on June 2, 2007
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Generally a pleasant experiance. Staff very attentive without being intrusive - Food Excellent" (99695160)
Clean and Tidy
0 of 1 people found this review helpful:
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Anonymous ( Family with older children)
on July 19, 2006
Excellent restaurant food
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Anonymous ( Mature couple)
on July 19, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Hotel was in excellent location, near enough to centre for easy walk but far enough to avoid noise at night. Good car parking facilities and reasonable restuarant for evening meals. (Some dishes were a bit pricey but food and service was good). General cleanliness good; hotel staff friendly; room fine; breakfast good. No problems with minor exception of guests from wedding reception making a lot of noise when going to bed about 2 AM. Otherwise perfect." (3304985768)
Good location, staff very friendly, good parking facilities.
Some minor disturbance from other guests after wedding reception.
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Bernard ( Mature couple)
from London , GB on May 19, 2007
central to town center comfortable room great breakfast friendly staff good parking well pleased weather could be better? would come again
0 of 1 people found this review helpful:
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Aubrey ( Mature couple)
from Royston , United Kingdom;GB on July 17, 2006
Loved the view over the sea. The breakfast was extremely good served by friendly and willing waitresses. Didn't experience dinner.
Disappointed that although we paid extra for a special room it didn't include a King Size Bed or Air Conditioning.
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Stephen john ( Mature couple)
from Liegh on sea , United Kingdom;GB on July 17, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"every thing was great your food was second to none" (3304982313)
nice clean and very helpful staff and friendly
every thing was great
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Barbara ( Family with older children)
from Freienbach , Switzerland;CH on July 13, 2006
I was very happy with the view on the sea! And it was in a quite silent place - but also near the centre.
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Amanda ( Young couple)
from Wellingborough , United Kingdom;GB on July 5, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"To be honest, I can't fault the process, from booking the room online to checking in and then checking out, it was so easy. The website told me everything I needed to know about the location of the hotel and the facilities offered. I really can't think of anything that could be improved." (3304957996)
Very nice hotel, and good location. Staff all very friendly and helpful. If we travel to Great Yarmouth again we would definately stay here again
The only thing that I can say is that that the TV didn't work, but this didn't actually matter to us and I'm sure that if we'd have mentioned this to the staff it would have been rectified straight away. But all in all that is the only bad thing I can say, the hotel and the room was beautiful and the staff were lovely.
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Stuart ( Mature couple)
from Peterborough , United Kingdom;GB on June 17, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Overall we were quite satisfied, however, the hotel in general is 'victorian' in most aspects. The hotel retaurant and food was superb!" (3304834725)
Good location. Nice atmosphere. Excellent food.
Hotel decor and fittings were generally dated and showing signs of wear and age.
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Alison ( Young couple)
from Southam , United Kingdom;GB on June 14, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"I did not receive value for money and I was very disappointed with my room. As a frequent hotel user I have certain standards that I have depending on how much money I have spent on a room. The room size was OK, but the bed was terribly unconfortable and poorly inadequate for my husband and I, far too small and centuries of other guest use on this bed caused a huge sag in the middle. The decor and furnishings were old fashioned. Another point to make (which I told the receptionist about) was the guests in the next room to us, kept me awake for hours during the night, they argued all night, slamming doors, waking their baby up who screamed, waking their dog up that barked. The receptionist said I should have complained whilst it was happening....? The reception closed at 11pm!! My overall experience of this hotel is poor, I do not recommend it and certainly will not go back." (3304833460)
The location is just outside the main drag which was an ideal short stroll to walk off evening meal and far enough away to remain quiet.
The bed and the noise.
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Anonymous ( Young couple)
on April 11, 2007
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Excellent customer service with helpful,friendly staff.This more than made up for the decor which in some places appeared a little dated,although it could be argued that this added to the old world charm of the place." (99439433)
Old world feel with many modern conveniences
0 of 1 people found this review helpful:
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John ( Mature couple)
from Preston , United Kingdom;GB on June 12, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"A most enjoyable first part to one of our annual holidays." (3304619637)
secure parking, restaurant on site, clean and spacious accommodation, friendly staff.
the taps on the basin required re-washering
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Maureen ( Mature couple)
from Basildon , United Kingdom;GB on June 6, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"I was not sure how far away we were from the main sea front/attractions. I choose this hotel as did not want to walk to far. It was only 1 min from the waterways and only 5 mins to britania pier and high street. Could not have been better. Was not sure about the age of people but it ranged from very small children up to the more mature adult, which was nice. The food was very good and service always came with a smile. Nothing seemed to much trouble.." (3304671281)
The room was very nice, we had a deluxe with balcony which made it very special.
Nothing - everything was very good
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Robert ( Mature couple)
from Wigan , United Kingdom;GB on June 1, 2006
everything i thought room a bit small.
nothing had a nice wk end was made welcome
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Anonymous ( Family with older children)
on May 9, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"A good enough hotel just let down by one basic item" (3304497669)
Right on the sea front was a boost
Running hot water was an issue we had very little
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Anonymous ( Young couple)
on May 4, 2006
Imperial Hotel, Great Yarmouth - Reviews & Ratings"Much cheaper to book online than ringing them direct. Hotel offers good facilities: bar and restaurant, and spacious breakfast room. The room we had was rather small, and the blankets were a bit dated, and don't feel hygienic, although I'm sure they were. Stay was 'alright'." (3304594259)
Hotel Imperial is situated on the beach, about 5 minutes away from the centre. There is a bar and restaurant, and best of all, we could bring our dog. When we entered our hotel room, a dog blanket was waiting for us.
Rather expensive for the kind of room you get. Walls are very think, rooms are very small, and the interior of the room is kind of dated.
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"from arrival to departure, all staff polite and helpful" (99426916)
1 of 1 people found this review helpful: