Kings Arms, Stow on the Wold - Reviews & Ratings

Market Square, Stow-On-The-Wold , GL54 1AF 3

Kings Arms, Stow on the Wold
In the centre of the beautiful town of Stow-on-the-Wold, in the heart of the Cotswolds, this charming 500-year-old coaching inn combines beautiful original feat... more

 

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Kings Arms, Stow on the Wold

4/10 Overall rating

Category Average Rating
4/10 Check-in process
5/10 Your room
3/10 Working order of facilities / equipment
4/10 Order and cleanliness of the hotel
3/10 Performance of staff
4/10 Overall experience
5/10 Overall value for money
  • 3/10 Martin ( Young couple) 

    from Worcester , GB  on  November 3, 2009

    Kings Arms, Stow on the Wold - Reviews & Ratings

    "we booked there for a peaceful relaxing weekend,which was spoilt by the room we were given in its location right next to the smoking area for the pub and a main thoroughfare for pedestrians.Very very disappointed." (108999537)

    It was a nice location

    It was understaffed,we didn't get the room we booked and the one we did get was extremely noisey (we were woke at 2.30 am on the sun morn due to a lot of noise right outside front door).We lost all electricity in room for about half an hr on arrival(in total darkness)the staff didnt seem to know what to do.The feeling was that the staff were a bit young and inexperienced.

    1 of 1 people found this review helpful:

  • 3/10 Anonymous ( Young couple) 

    on  October 30, 2009

    Kings Arms, Stow on the Wold - Reviews & Ratings

    "Very poor service - ie checking in and breakfast. Disgusting food - very poor. Often no toast, juice, part of cooked breakfast because they had run out of ingredients. Milk, coffee, biscuits in room never topped up. Never anyone at reception to contact or leave keys with. Subsequently anyone could have access to our room keys and our room. Infact one evening on returning from a day out we couldn't find anyone so had to help ourselves to keys! No parking for all visitors/customers. No-one noticed we left on departure day! " (108999431)

    Location. Lovely shower!

    1 of 1 people found this review helpful:

  • 7/10 Anonymous ( Mature couple) 

    on  October 29, 2009

    Kings Arms, Stow on the Wold - Reviews & Ratings

    "The manager was wonderful in accomodating us, good quality breakfast and a car park provided. " (108707787)

    The manager was exceptional in working with us to make our stay good. The breakfast was great. We were in a cottage which was nice for entering and exiting without disturbing others. Car park was available though directions to access it were helpful.

    The matress was worn and had no cover on it. The carpeting could have been cleaned or updated. We asked the gentleman who checked us in for a restaurant recommendation and he was unable to provide one as he hadn't eaten in the town, which I can understand he's on a limited budget. Providing staff with responses to these typical questions would be helpful.

    1 of 1 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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