The Burlington Hotel - Guest House, Worthing - Reviews & Ratings
Marine Parade, Worthing, BN11 3QL
The Burlington Hotel - Guest House, Worthing
The Burlington offers guest accommodation which has been refurbished to a very high standard and offers the best of the old and the best of the new. T... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 7/10 | Overall experience |
| 8/10 | Overall value for money |
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Colin ( Mature couple)
from Chelmsford , GB on October 25, 2007
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Anonymous ( Group of adult friends)
on July 10, 2007
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"Not as good a service as last time and would not recommend the Burlington Hotel. I had told people to book there because it was good and felt extremely embarrassed as we came down the night before my sons wedding.Our party consisted of 4 couples and my mother in law , some of whom booked themselves in after my recommendation. The shower water was extremely hot and after attempting to regulate it before getting into the shower it changed back to boiling and I ended up burning my feet, having to quickly get out to turn it off and starting again. The television did not work in all the rooms All breakfasts took half an hour after ordering to arrive and my husbands english breakfast had been left to harden under the grill whilst ours was being cooked." (99225407)
The view
Shower and no television for the news
1 of 1 people found this review helpful:
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Anonymous ( Group of adult friends)
on June 28, 2007
Staff very friendly and helpful, good location for Worthing
Sash windows had no lock, rattled within their frames, room and hotel way too hot, tap/shower only supplied scalding water, beds too small for adults, bathroom only had a shower
1 of 1 people found this review helpful:
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Robert ( Group of adult friends)
from Stockport , United Kingdom;GB on June 27, 2007
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"I was somewhat annoyed by the flippant attitude of the staff when we returned to the hotel after a meal out. All doors were locked, in spite of notices on the main door directing us round the corner to the bar. When we were let in, the young man on duty thought things very amusing _ That's how we make our money On booking in we noticed that there was a wedding reception on in the hotel, but were assured that this was confined to a particular area and would not affect residents in the main bar. This proved not to be the case." (99545183)
The room was small, but adequate.
There were none of the usual items, such as soap, showere gel, etc., in the room. This was obviously an oversight, as my colleague's room did have some items.
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on May 30, 2007
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"Our stay would have been better had we not had to contend with a noisy party, which could be heard from our room on the 2nd floor" (99996183)
Sea front
Lack of interest from receptionist who was tired & stressed,
1 of 1 people found this review helpful:
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Jonathan ( Solo leisure traveller)
from Singapore , SG on November 4, 2008
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"The noise from the hotel nightclub is unacceptable and led to me having sleepless nights. Although the rest of the hotel experience was OK, I would not recommend this hotel to anyone due to the noise at night." (107214608)
The hotel is located close to the beach and town centre.
There is a nightclub at the hotel which is very noisy, and can be clearly heard in the bedrooms until at least 2am in the morning. This kept me awake each night. There is no car parking available hence you need to find a space outside on the street and pay for parking tickets over and above the cost of the hotel room.
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Sue ( Mature couple)
from South littleton , GB on May 2, 2007
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"satisfactory" (99612831)
large bed
No bath, room to hot, blind ver noisy against window when open, very very noisy from wedding reception till 2am
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on January 10, 2007
Good location, friendly staff at reception
Torn sheets. poor laundry service - white towels grey, 2 had black polish on. No heavy curtains at window - had to rely on broken venetian blind at main window. Shower thermostat broken. First night no heating in room. Mould in shower. Hotel lift broken.
1 of 1 people found this review helpful:
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Stephen ( Young couple)
from Oldham , United Kingdom;GB on January 8, 2007
staff were very helpful
the room was terrible the window had no lock there was a draft blowing through day and night which kept me and my girlfriend awake most of the night and i thought the room was very basic for a executive!
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on November 22, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"The web page should have shown the correct rating - no evening meal available Overall the one night stay suited our purpose" (99700423)
Bed, large & clean
Not what we expected from an AA 4star Hotel, but found it is only 4 star guest house rating, not comfortable or welcoming, poor window
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on October 22, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"Whilst the Hotel is a good location and the staff I found to be well above the average. There is no excuse for very shody and lightweight furnishings along with a mattress so old cleaning instructions were in Latin. Well dont get me started on the shower If you are not going to provide a bath for god's sake make the shower cubicle big enough for a grown up" (3305346528)
very little
Matress was past its best and the shower was pathetic
1 of 1 people found this review helpful:
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Cindy h v ( Family with older children)
from Macau , Macao;MO on September 6, 2006
The room rate is a bit too high .
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on August 26, 2006
no food available after 4pm on sunday
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on April 25, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"It has a nightclub and bar downstairs, not a place to relax but good to lay your head after a long night out as its close to the evening nightlife. wouldn't recommend for elderly or small familes, ideal for young and those wanting a night out." (3304572882)
?
No Sky TV, new paint job but old room.
1 of 1 people found this review helpful:
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Anonymous ( Young couple)
on February 20, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"Staff very helpful indeed, food good, we had room service food one night (roast beef/horseradish baguette & bottle wine) - was excellent. Bar area and sitting room area lovely. Could not fault. Whilst our room was airy, sunny, bright and spacious, and felt very private, its furnishings were rather spartan and basic. Would have preferred something a little cosier. Couldn't see TV from bed (TV too low down, style of bed prevented clear view). Bathroom awfully basic, bare minimum of smellies, rather grim lino floor. Overall, we had a lovely time, but felt two nights enough and moved on elsewhere. Felt it a little bit basic for the cost (£95 per night)." (3304224724)
Room bright, sunny, airy, super views, spacious, private (felt quite separate from rest of hotel)
found facilities in room a little basic for £95/night. A bit bare minimum, possibly a little spartan/not cosy feel to the room
1 of 1 people found this review helpful:
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David ( Solo leisure traveller)
from London , GB on October 21, 2008
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"Generally pleased, but a bit too expensive compared to similar hotels in the area." (107608145)
Clean room,. Checking out time was late (11am) and staff seemed relaxed about staying beyond this time. Breakfast was good and available until 10am which is nice if you've been out the night before and fancy a lie-in.
Lack of free parking. Being charged
0 of 1 people found this review helpful:
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Leroy ( Family with older children)
from Norwich , GB on September 2, 2008
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"A nice hotel overlooking the sea, we were fortunate enough to have a sea view. Breakfast was ok but a little slow in arriving once ordered, but other than that an overall good experience." (107237538)
Nice hotel with friendly staff. Room was clean and the extra bed had been made and installed prior to arrival.
Only negative point is that we were on the top floor and the lift was out of order.
0 of 1 people found this review helpful:
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Anonymous ( Young couple)
on February 15, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"that no parking facilities were available" (3304230836)
spacious room, nice decor
provision of car parking facilities greater variety of items offered at breakfast
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on June 6, 2008
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"Apart from the breakfast fiasco I thought the hotel was fine, it suited us for just one overnight stay." (97448979)
Position of hotel
No car parking vouchers as advertised, had to park the car about 10 min walk away but was told that this was due to Worthing Council not supplying the vouchers. Breakfast service was dire, requested fresh fruit salad and it took 45 minutes to arrive, my partner had finished his cooked breakfast and I was still waiting. Twice we were told it wouldn't be long and then was told that the chef was busy cooking the English breakfasts. Waitresses cleared everything away so although I was still waiting, I then couldn't have more juice etc. Second coffee wasn't offered. Another table that waited for cooked breakfasts (which were wrong when they arrived) asked for more toast and were told chef had finished. The man politely suggested that maybe she could put some bread in the toaster.
0 of 1 people found this review helpful:
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Miss laura ( Group of adult friends)
from Cappel, horsham, , GB on March 26, 2008
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"It was right on the sea front and looked lovely, it was very clean and even though there was a wedding reception and a club downstairs it wasn't too noisy, the room was very spacious even with 4 beds in it and the view was fantastic. All the staff which we came into contact with where kind and courtious and knew what they where doing, we would love to come back agqain soon, The only problem we had was the campbed put in the room which collapsed on my friend it was very funny tho and we where not charged for it. in all it was a fantastic stay, the breakfast was great and the staff where lovely and we will be going again" (97539511)
0 of 1 people found this review helpful:
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Elisabeth ( Family with young children)
from Chippenham, wilts , GB on July 10, 2007
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"On arrival we were told the room we'd booked wasn't big enough - we hadn't booked for both our children! Strange since we've had them 12 and 10 years now. However another room was made available, as this was possible! could have been an issue if full. The receptionist was very helpful in explaining and sorting the problem. we are not sure how it happened - as we clearly stated it was for a family of 4! Otherwise a stress free and enjoyable stay." (99501949)
Fresh, clean and Funky decor - the children loved the lights! Breakfast was great!
0 of 1 people found this review helpful:
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Jeffrey ( Solo business traveller)
from North shields , GB on June 30, 2007
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"Nice reception area, great seafront position of hotel. Bar area was very nice and it pleasantly busy. Wondered why the restaurant was empty whilst the bar was busy ? Pre-booking inforamtion about the availablilty of car parking around the hotel would be useful." (99712150)
Clean with nice decor.
Adjustment handle of bedside wall lamp got VERY hot. Could not open the window and consequently the room got hot an stuffy. The TV reception was VERY poor
0 of 1 people found this review helpful:
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Leigh james ( Young couple)
from Basingstoke , GB on June 27, 2007
I would have to say the view and what a view right out to sea, fantantic
The shower, although it did give us a bit of a laugh
0 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on June 22, 2007
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"A modern hotel with appropriate facilities in a classical building. Right on sea front. Good choice of eating arrangements & comfortable room & bed." (99234876)
Well maintained. Comfortable bed. Large bathroom & well equipped. Good breakfast
Breakfast service was a bit haphazard!Receptionist could have smiled...
0 of 1 people found this review helpful:
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Paul ( Group of adult friends)
from Warmer , GB on June 9, 2007
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"When my friends and I planned a weekend away, we left it so late that we could find no accommodation in Brighton within our buget. So only days to go we found the Burlington hotel in Worting. None of us knew anything about Worthing. What a suprize to find that worthing was not only pritty and clean but allso verry good for shopping and Caffe's. When we adventualy arived arfter a long jouney,the plessentness of lady at reception that waited for us,was very welcoming indeed. Grrrr! We all had a smashing time and agreed we would be back soon. Wach this space!" (99067713)
The room was light and spacacious, the bathroom well equiped.We found the beds comfitable and well spaced apart. Parking was easy to access.
0 of 1 people found this review helpful:
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Tam ( Young couple)
from Cheltenham , GB on May 30, 2007
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"We love this hotel. It's clean, bright and spacious. The bar is superb, as is the club. This is the 2nd time we've stayed and we'll definately be back." (99329528)
The super king-size bed, and the bar!
The fact that the door on the shower cubicle was completely unusable, and fell on me when I got in!
0 of 1 people found this review helpful:
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Anonymous ( Young couple)
on May 25, 2007
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"MASSIVE ROOMS AND BATHROOM. STAFF V HELPFUL. EXCELLENT BREAKFAST. GOOD LOCATION ON BEACH WITH LOTS OF FREE PARKING -NO VOUCHER NEEDED AFTER 6PM SAT, AND ALL DAY SUN. NIGHTCLUB A BIT NOISY- ASK FOR A ROOM ON THIRD FLOOR IF POSS" (99453104)
LARGE ROOMS
NOISE FROM NIGHTCLUB
0 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on April 11, 2007
Nothing
0 of 1 people found this review helpful:
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Sandy ( Mature couple)
from Redhill , GB on April 11, 2007
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"This is a beautiful hotel in a good location. Some rooms have a wonderful seaview. I was unaware that the room that we stayed in was above the night club so it was rather noisy the night we stayed(friday)" (99701702)
Hotel had been refurbished in keeping with its orginal architecture. The room was beautifully furnished and spotless
0 of 1 people found this review helpful:
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Gary ( Young couple)
from Dartford , United Kingdom;GB on March 28, 2007
THE NIGHT CLUB NOT A GREAT ONE
0 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on January 4, 2007
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"We would have liked to have been told it contained a bar and club and that it was likely to be noisy on New Year's Eve until well into the morning. Instead we were told that it would be quiet as we were well away from the nightclub on the pier. The lift obviously hadn't been working for some time and we could easily have been told about this as we spoke to them over the telephone after booking. Apart from that, everything was brilliantly done." (99790822)
Position on the sea front Good size room Good facilities in the room itself Pleasant and helpful staff Good English breakfast with fresh fruit as starter Plenty of tea and coffee in bedroom
Hadn't been informed that lift wasn't working as we were on top floor Problem with getting right temperature of water in shower
0 of 1 people found this review helpful:
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Catherine ( Mature couple)
from Peterborough , United Kingdom;GB on November 15, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"staff were helpful, friendly, both on arrival and departure, room was comfy,breakfast was nicely cooked and well presented. we would most definitely book again." (99779856)
proximity of hotel to our relatives,
lift was not working, although we knew that before arrival, it was still inconvenient.
0 of 1 people found this review helpful:
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Anonymous ( Family with older children)
on August 17, 2006
ok
breakfast
0 of 1 people found this review helpful:
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Anonymous ( Same sex couple)
on August 7, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"When arriving back to the hotel at about 1pm, the main hotel reception was closed and guests are asked by notice, to enter through the main entrance of Tides Night Club which is situated in the hotel. As we were entering the club, the main club doors were violently kicked open toward me by someone being thrown out of the club by a bouncer. The club doors had long, ornate, head hight door handles. If I had been a few inches closer the door handles would have almost certainly caused serious head injuries. I accept that people are thrown out of clubs, this is not my issue. My issue is that there is no way of knowing who is on the other side of the door from inside the club and suggest doors are replaced with ones that have toughened glass. I'd hate to think someone in the future is less fortunate than me. Thank you for the opportunity to express my concern and provide feedback." (3304751999)
Clean spacious room on sea front
see below
0 of 1 people found this review helpful:
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Norman ( Mature couple)
from Ashby de la zouch , United Kingdom;GB on July 27, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"The hotel was very clean with modern fittings. Reception was very friendly. Excellent breakfast. Noise from outside was a bit of a nuisance. The room was very hot, and only one window opened. Could benefit from airconditioning or at least a electric fan. Overall a good hotel" (3304721395)
Very large room with super king bed. Spotless clean and good quality fittings, excellent full English Breakfast
It was during the hot summer and the room was very hot, air conditioning or a fan would have been goood. Rather noisy outside until early hours of the morning
0 of 1 people found this review helpful:
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Gareth ( Group of adult friends)
from Swindon , United Kingdom;GB on July 15, 2006
Just as described and very well refurbished
rattling sash window but can be overcome with a little ingenuity and folded paper!!
0 of 1 people found this review helpful:
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Gary ( Group of adult friends)
from Skien , Norway;NO on July 13, 2006
Very efficient and friendly staff.
Noisy wedding reception on Saturday.
0 of 1 people found this review helpful:
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David ( Group of adult friends)
from London , United Kingdom;GB on May 24, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"best breakfast in an English hotel I have ever had, staff were efficient,pleasant and attentive" (3304600377)
clean and spacious
0 of 1 people found this review helpful:
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Anonymous ( Family with young children)
on May 10, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"Noisy nightclub in the hotel until 2am. Excellent sea-front location. Cool decor in rooms." (3304304740)
Room was not chintzy! Great seafront location.
Noisy nightclub in the hotel until 2am, even though we were on the 2nd floor.
0 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on May 10, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"The staff were very polite and informative. The general appearance of the hotel was clean and uncluttered. Even though there was a late night music venue on the lower floor this could not be heard in our room. The only downfall for the hotel was that there was no private parking facility, only general public parking." (3304582463)
The room was clean and airy, it was well laid out maximising on space. The view was overlooking the sea.
Nothing
0 of 1 people found this review helpful:
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Elaine ( Solo business traveller)
from Undy , United Kingdom;GB on May 2, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"Room was bright and modern, staff friendly. as a business customer i really need a good nights sleep and unfortunately, this is a noisey hotel at weekends with the club in full swing, also i need dark room to sleep well, and the blinds were not adequate in keeping out light, heavy duty curtains would do job better." (3304614388)
bathroom was spacious, room was small but modern
could not find hairdryer, blinds on window did not keep out enough light, had bins at back, being used while i was trying to sleep, noisy people coming back to rooms from club at 2 in morning, staff using cupboard next to my room at 5 a.m., so did not have good nights sleep.
0 of 1 people found this review helpful:
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Anonymous ( Group of work colleagues)
on April 26, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"Overall a very good experience.I stay in hotels around the world on a regular basis.I didnt spend a great deal of time in the hotel because of My business in the town but found the recreational part after My working day very pleasurable and would not hesitate to book the Burlington again.The chinese next door was a plus for me." (3304484631)
Vibrant after dark.Good bar and night club.Attached to a very good chinese restaurant.My personal favourite.
Very bland room more typical of a b&b.No colour scheme,only faded white.
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Anonymous ( Group of work colleagues)
on April 25, 2006
Modern furniture in the room. Nice bar with good view.
Nothing
0 of 1 people found this review helpful:
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Anonymous ( Young couple)
on April 24, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"The stay was very pleasant and comfortable." (3304510605)
Room sizes and facilities.
Restaurant menu not very extensive.
0 of 1 people found this review helpful:
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Con ( Solo business traveller)
from Dublin 24 , Ireland;IE on April 19, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"Happy Days" (3304399816)
The room was nice & clean Staff where very helpful
I found the room small
0 of 1 people found this review helpful:
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Gary ( Group of work colleagues)
from Altrincham , United Kingdom;GB on April 14, 2006
position : room
Poor breakfast : cold
0 of 1 people found this review helpful:
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Anonymous ( Other)
on April 12, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"We arrived back late on Saturday evening and were not allowed back into our hotel and were told to enter through the nightclub next door. They would still not let us in as they did not believe we were guests at the hotel, staff were rude and abrupt. Eventually we were allowed in and were told we could not be served any drinks in the lounge (as residents) until the nightclub has closed at 2:30am! Nightime staff/management were very rude and abusive towards us and as paying guests we would certainly not return to this hotel again." (3304280549)
The reception staff in the daytime were friendly. The food was good in the lounge and the rooms were clean.
No organisation for guests being admitted back into the hotel late at night. Poor management.
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Anonymous ( Mature couple)
on February 19, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"Apart from the bedding, we were delighted with our stay." (3304227186)
Friendly helpful staff. Comfortable room.
The bedding was insufficient for the cold February weather! The double duvet barely reached from one side of the bed to the other and was not of a high enough tog. However when requested a second duvet was delivered to the room.
0 of 1 people found this review helpful:
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Helen ( Mature couple)
from Buncrana , Ireland;IE on February 9, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"We were staying on Saturday and Sunday nights. We requested a quiet room when booking, but were disappointed this was not addressed, and we were placed on the second floor over the night-club area. We are a mature couple, and were unable to get to sleep on the Saturday night until 3.00 a.m. Although the night club was supposed to be closed on the Sunday night there was private function, and again no sleep until 2.00 a.m. I would NOT recommend this hotel to anyone who wants a quiet, peaceful break over a week-end period and would not stay there again." (3304128341)
Accommodation clean and comfortable
0 of 1 people found this review helpful:
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Anonymous ( Group of adult friends)
on January 25, 2006
The Burlington Hotel - Guest House, Worthing - Reviews & Ratings"Booked this hotel 'blind' over the internet needing somewhere to accommodate my husband and I and my son and three friends. We were travelling to Worthing for a particular event and the hotel was well located for our purpose - with the added bonus of being on the seafront. The receptionist was very helpful and after checking us in booked us taxis. Nothing seemed too much trouble. The night porter was great when we got in after 10pm when the door is locked, and was friendly to the lads after they went out again. They are all under 21 and too young to go in the hotel bar or nightclub but were treated well by the porter and the other lads working the late shift, who chatted to them and made them feel welcome. The rooms were excellent and two of our three rooms were upgraded to family rooms without us asking which was a bonus. The rooms were well equipped, modern and very clean. We had a lovely breakfast - nice mix of self service for your cereal/fruit/juices etc and waitress service for the rest of your meal. Lovely light (and sunny) dining room and relaxed and informal - just what you need on a casual break. Shame we weren't there a bit longer as we'd have liked to sample the food in the resturant at night - but maybe next time. All in all a great place to stay, shame it was such a short break." (2994014)
Nice view of the ocean through a side window. Room well equipped and very clean.
None as far as we can see but only there a short time so didn't really do much except sleep and have breakfast.
0 of 1 people found this review helpful:
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"In general the hotel met most standards but I would suggest the following could improve the impression given: 1) Make sure that it is possible to open and shut the windows. 2) Look into the possibility of double/triple glazing those rooms immediately above the night club - or at least provide earplugs. 3) There were a few places e.g. the non-working lifts and cleaners cupboards where the contents were visible through the glass, these detract from the overall impression, concealing this better would provide a cheap improvement to the overall look and feel. PS: Whilst I would be willing to use the hotel again myself - I could not recommend it due to the high levels of noise from the night club." (97698736)
Most importantly the accommodation was clean, spacious and had all the expected facilities.
The major let down was the noise until late of the club downstairs, this linked to the single glazed windows that were impossible to shut made for a very noisy first part of the night.
1 of 1 people found this review helpful: