Imago At Burleigh Court, Loughborough - Reviews & Ratings
Loughborough University, Ashby Road Entrance (A512), Loughborough, LE11 3TD
Imago At Burleigh Court, Loughborough
Burleigh Court is ideally located in the heart of the country, close to the M1 and East Midlands Airport. A high quality venue with full restaurant, bar and lei... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 8/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Mervyn ( Mature couple)
from Paignton , GB on December 18, 2008
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Anonymous ( Mature couple)
on November 4, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"just great" (107909193)
a very friendly spotlessly clean hotel. we will return soon
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Anonymous ( Group of adult friends)
on October 28, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"it was ok but could have been improved by more staff and the restaurant open" (107728966)
friendly staff and clean
Restaurant closed
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Anonymous ( Solo business traveller)
on October 22, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"fine" (107722791)
great food, nice communal areas
lodge rooms - bathroom was a bit run down
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Barbara ( Mature couple)
from Nr oldham , GB on September 23, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"ok" (107116292)
Location -
Hair Dryer did not work - Major renovation going on and not informed Bar food very inadequate
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Anonymous ( Mature couple)
on August 19, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"Good with the above exceptions " (107278478)
Staff: rooms except see below:
Surprised no air conditioning; if this for eco reasons other systems of heat reduction should be better the room was quite stuffy and windows had very limited opening: Menu OK but rather limited
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Jonathan ( Solo leisure traveller)
from London , GB on July 22, 2008
Quiet, clean tidy and lovely leisure centre. Breakfast expensive but good.
Difficulty finding hotel - it is right at 1st roundabout, not 2nd. Almost gave up.
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Richard ( Solo leisure traveller)
from Norwich , GB on July 17, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"This is a great hotel especially when you get the rooms at about half the rack rate. Great facilities including pool, gym and bar. " (108000233)
Very clean hotel, geared for conferences. Facilities excellent.
Check in did not pay attention when I asked about internet access - login required. Difficult to get in and out of town - especially during University holidays. Breakfast was additional and extortionate (15.50 for Full English)
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Anonymous ( Mature couple)
on June 28, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"good" (97419833)
clean, comfortable
internet didnt work
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Anonymous ( Mature couple)
on June 25, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"Not good.." (97534813)
Very polite and helpful young staff in restaurant couldnt fault them. Desk staff however, not so. Very clean and pleasant hotel.
Had to wait over one and a half hours to get a table for pm meal and menue was very poor and limited. I had previously rang down to desk t ask if I had / could reserve a table for dinner hours before and was told there was no proble and I could'nt book. When we got to the 'make shift' restaurant (as the main one was being used for a wedding dinner!!) we were told we should have made a reservation and we could have a table over an hour later. We then proceeded to wait in the bar area to get a deink (but gave up) after my husband was waiting 25mins just to get a beer and a coke.. they were serving the wedding guests. I feel we should have at he very least been told that a wedding was taking place, more to the point, how it would effect the hotel guests so much. The 2nd night (Sunday) was ok. The heat(and noise) coming from the pipes in our bedroom was unbearable, we had to jam the window wide open all night along with another guest had the same problem on our floor. To be honest, unless there is absolutely no-where avalable I don't think we (or others from what I hear on the night) will be returning to your hotel..Sorry. I think it was expensive considering we had to line up for a buffet type meal, could'nt use the pool when we got back as it closes at 5pm on saturdays and could'nt sit in the lounge or get a drink for absolutley ages. Worst of all we suggested your hotel to a friend who also stayed the same time, saying how nice it was - very embarrassing..
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Anonymous ( Solo business traveller)
on June 25, 2008
The room had pipes under the radiator which were boiling hot, consequentely the roon was stifling at all times.
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Sean ( Solo leisure traveller)
from Surbiton , GB on June 24, 2008
The hotel satisfied all my needs and made my stay easier as I have recently moved from South Africa to London. The receptionist on the 21st June Anneassisted in calling a taxi and getting a Italian couple to share the cost. Most grateful.Angela the room attendant hopefully will get recognised even though its her job.
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David ( Solo business traveller)
from Bolton , GB on December 21, 2007
the sports facilities and the bar area
quite a lot of noise pollution from corridor outside 9my roomwas near entrance)
1 of 1 people found this review helpful:
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Danish ( Solo business traveller)
from Sharjah , AE on June 18, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"It was a good experience to stay at Imago. " (97597437)
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Anonymous ( Solo business traveller)
on November 28, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"There's been no change to the atmosphere in the restaurant at Burleigh Court since the last time I stayed. Despite the friendliness of the staff, it's still a big empty room rather than a warm, inviting place to eat." (97500810)
Better than basic accommodation which met all my needs as an over(2)night traveller
1 of 1 people found this review helpful:
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Anonymous ( Young couple)
on June 17, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"We enjoyed our stay here and would stay again in the near future." (99779244)
Good location, the checking out process was straight forward and quick, the guy who served us was very knowledge able and helpful. Good variety of food in the breakfast hall.
Early check out time on a sunday!
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Tracey ( Mature couple)
from Northallerton , GB on May 14, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"The stay was well organised from the point of booking accomodation on line through to booking in and leaving the next day" (97249423)
The fact that it was right behind the David Collette Halls of residence which is where our son was
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Mary ( Solo leisure traveller)
from Vizcaya , ES on May 10, 2008
All very satisfactory
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D ( Solo business traveller)
from Cosham , GB on November 18, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"If I had been aware of the scope of your facilities I probably would have used them more." (97692940)
Very clean and friendly staff
1 of 1 people found this review helpful:
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Kate ( Young couple)
from Bath , GB on April 25, 2008
The room was very clean. The choice of food was very good. The staff were very friendly and helpful.
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Anonymous ( Family with young children)
on November 14, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"The hotel is located on the University grounds and as such there is access to a reasonable bus service in and out of town. However Sunday service starts late. You can take the University bus service from the railway station to the University library and from there it is a short walk. The hotel is pretty standard fare for conference facilities. Well serviced rooms, good breakfast, bar and evening meals (though I thought quite a limited menu choice). The gym and pool facilities are adults only." (97878083)
Friendly staff. Excellent buffet breakfast.
1 of 1 people found this review helpful:
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Anonymous ( Other)
on April 21, 2008
Handy for exam preparation-access to uni-for early exam time.
only one chair- when two of us required to sit at the desk to prepare for exams-we just took turns at the desk .
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Anonymous ( Group of work colleagues)
on March 11, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"I was attenting a conference within the university grounds, so the hotel was very conveniently situated. It would be handy for parents of students at the university. Not clearly sign posted. A collegue phoned me and told me to make sure I went in the West entrance, which made my drive easier. Had I not heard from my collegue it would have been much more difficult. Food and service in the restaurant was good althoug again lacked atmosphere." (97933316)
Clean and tidy. Restaurant staff were very attentive.
A little bit faceless. Lacked atmosphere.
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Anonymous ( Young couple)
on March 10, 2008
Everything.
The pool could have been open for longer. It closed at 6pm on Sunday and we arrived at 5.30pm, so unfortunately did not get to use it.
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John ( Mature couple)
from Portrush , GB on October 3, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"Good leisur facilities and staff helpful and accommadating." (97040860)
Clean and wellappointed. Good location and good food.
1 of 1 people found this review helpful:
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Anonymous ( Family with older children)
on October 3, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"Quiet environment. Spacious and modern with computer connection etc. Very comfortable. Ideal for campus. Staff were friendly and helpful. A relaxing environment. Only sampled breakfast but had a feeling food would be of good quality at other times as well." (97910936)
Modern, airy, clean and comfortable. Quiet.
A squishier pillow might have been good but this is being extra 'niggly'
1 of 1 people found this review helpful:
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Richard ( Young couple)
from Lincoln , GB on March 7, 2008
Hotel very modern, spa facilities & restaurant high standard. Staff very friendly & helpful
Bit disapointed with the dated styling of the room considering how funky the rest of the building was the room was a bit of a let down.
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Anonymous ( Solo business traveller)
on February 14, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"The staff were all very helpful and friendly. In particular the bar and reception staff were excellent." (97409018)
The gym facilities were exellent and the room was comfortable and clean.
The menu was limited.
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Michael ( Mature couple)
from Northwood , GB on July 27, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"Just one minor problem - would like to have known that there is no road access to the hotel from the university campus late at night." (97598693)
1 of 1 people found this review helpful:
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Alan ( Mature couple)
from Lee on the solent , GB on February 12, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"Everthig was fine except the room which was a disaster. Good breakfast and service." (97268191)
Poor quality furnishings, smelly room, dirty room, noisy neighbours all night.Wardrobe only had two hangers and one handle!
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Anonymous ( Solo leisure traveller)
on November 22, 2007
cleanliness
door mechanism constantly faulty involving lengthy visits to reception
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Ian ( Group of work colleagues)
from Plymouth , GB on November 21, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"Expected dimly lit college rooms not this swanky motel.Very modern well staffed and the food was superb.All our friends remarked on these pionts. Good value for money as well. Will recommend to others and will stay again if i'm in the area." (97797366)
The overall layout, decour and friendly atmosphere were great & helped make the w/end even better.
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Anonymous ( Solo business traveller)
on October 18, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"The hotel is not far away from the University, it is well located." (97465754)
The fact that everything was in the same building (leisure, restaurants, computers).
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Dapeng ( Solo business traveller)
from Nagoya , JP on October 17, 2007
I disliked the room number: 144. In the culture where I am from, it means to die. But I that's the only thing I don't like.
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Anonymous ( Solo business traveller)
on October 17, 2007
A towel was left behind in my room by the housekeeping. It was left on the armchair on top of some of my clothes. I had not used this towel which had suspicious stains on it.
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Anonymous ( Solo business traveller)
on September 26, 2007
Clean, comfortable and modern design.
Poor noise insulation between rooms. Very loud (and some very obnoxious) wedding party guests on Saturday night-no seperate bar area for other hotel residents.
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Christopher ( Mature couple)
from Copthornes , GB on July 27, 2007
Clean and well equiped
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Anonymous ( Young couple)
on July 6, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"Would I would have liked to known: the best way to travel to Donnington! Traffic was a nightmare! How about arranging a coach etc if you know quite a few people are going? I should have asked about what conferences would be on whilst we were staying so I knew the type of people would be there (could of organised somewhere else to go for evening meal). Most importantly - you need extra signage to help find the hotel in the uni grounds - everyone we asked told us a different way." (99354313)
excellent friendly staff, bed was oomfy, nice tv in room, bathroom was reasonably clean & nice shower. Quiet location.
Very difficult to find hotel. Drove around most of uni site trying to find it. furniture in room broken (missing handles etc) and old fashioned. Net curtain fell down when trying to open window. Room was very stuffy even with window open (could of been the weather tho'). There was dirt/dust around the edge of the room - only the middle had been hoovered - the cleaner needs to get his/her nozzle out!! There were some very 'odd' people staying at the hotel too.
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Anonymous ( Solo business traveller)
on July 4, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"I like the hotel, the spa. I want to be loyal, you are very convenient for my business trips, but the food service is so disappointing and last Saturday was the worst I have experienced. Noise from extractor fans in spa disturbing in room 127 and that side of hotel." (99588744)
Room and spa excellent, good parking, easy.
Restaurent chaos - not first time I'm afraid. Next time will eat out! Not enough bar staff. Menu unadventurous.
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Donna ( Young couple)
from Co wicklow , IE on July 1, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"as it was a short stay, the poor meal over shadowed our stay and was the most memorable part. Our room was extremely warm and there was no indication of how to reduce the heat level. The leisure facilities closed at 6pm on the saturday, as we arrived at 5.30 it was not possible for us to use these facilities. I would consider 6pm extremely early." (99960931)
extremely helpful reception staff
Meal in the bar was awful! There was a wait of over 45 minutes. Food flavour was extremely poor, service of staff in this area was extremely poor also. Lack of choice on the menu was disappointing
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Emma ( Young couple)
from Horsham , United Kingdom;GB on June 30, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"we were unsure if we could use the facillities with no extra cost,it would have been nice to have had this explained at check in.lovely comfortable rooms.we enjoyed our stay and would come again" (99342734)
we were very happy with our stay.
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Anonymous ( Group of adult friends)
on June 27, 2007
Simple and good value for money
nothing
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Anonymous ( Solo business traveller)
on June 25, 2007
It is clean and th rooms are reasonably comfortable
My room on this last occasion (189) is airless. Even with the window wide open its position overlooking the courtyard seems to prevent any air flowing through the window.
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Stuart ( Solo leisure traveller)
from London , GB on June 13, 2007
It was neat , tidy and quite
No Mini-bar in the room, no sky tv in the room
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Corinne ( Mature couple)
from Kent , GB on May 18, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"everything was first class cannot think of anything that we needed to know beforehand as the receptionist was very helpful with all questions asked. 10/10 in my opinion." (99688702)
absolutely spotless and everything that is needed to hand.
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Martin ( Mature couple)
from Burnley , GB on May 10, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"Hotel was modern, clean and tidy. At dinner the kitchen seemed disorganized due to an engagement party but all the staff were very pleasant and helpful. Breakfast was very good." (99301721)
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Sarah ( Solo business traveller)
from Ashford hill , United Kingdom;GB on April 17, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"Was as i expected, very clean but basic. Would not pay for an upgraded room in future, as not value for money." (99544718)
On site at University
Breakfast was poor, Executive room still very basic
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Brian ( Mature couple)
from Swadlincote , United Kingdom;GB on April 4, 2007
Hotel & room very clean.Facilities in room very good.
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Anonymous ( Mature couple)
on April 4, 2007
Imago At Burleigh Court, Loughborough - Reviews & Ratings"I didn't realise that it was so much part of the University - although that might have put me off, I am pleased thatw e stayed with you." (99954470)
Clean, modern, everything worked
Only one packet of drinking chocolate = i.e. not much!
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John ( Family with young children)
from London , GB on January 30, 2008
Imago At Burleigh Court, Loughborough - Reviews & Ratings"leisure times" (97215091)
fantastic breakfast
pool closed at 6pm saturday
0 of 1 people found this review helpful:
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Good value for money." (107940433)
Good sized rooms that were well appointed. No traffic or other noise!
Not enough staff during breakfast. For such an early check-out time breakfast should have been slicker with more staff monitoring guest needs.