Novotel Milton Keynes, Milton Keynes - Reviews & Ratings
Layburn Court, Saxon Street, Heelands, Milton Keynes, MK13 7RA
Novotel Milton Keynes, Milton Keynes
The Novotel Milton Keynes is located in the heart of the city and is a fully serviced hotel for business and pleasure. The Novotel Milton Keynes is a ... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Christine ( Mature couple)
from Havant , GB on April 1, 2008
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Anonymous ( Young couple)
on October 4, 2007
We loved the leisure facilities. Even though there was a wedding at hotel, on the same night, we were not disturbed and got a good nights rest.
Restaurant very expensive. Breakfast nice, but again over priced. Didnt like square pillows either.
5 of 5 people found this review helpful:
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Anonymous ( Young couple)
on November 23, 2007
Late check out was available, which we found extremely useful. Leisure facilites were very good.
Breakfast/food over priced. Square pillows are uncomfortable.
4 of 4 people found this review helpful:
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Anonymous ( Young couple)
on December 28, 2007
Always quiet and relaxing. The leisure facilities are excellent.
Restaurant overpriced. Breakfast also expensive. Square Pillows uncomfortable.
3 of 3 people found this review helpful:
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Anthony ( Family with older children)
from Malvern , GB on December 2, 2008
Nice, clean well-appointed room. Fitness suite and pool. General cleanliness of the hotel.
Very poor service in the bar. Kept waiting 40 minutes for bar snacks. Food a little pricey for what it was, but not excessively so.
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Anonymous ( Young couple)
on February 27, 2008
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"Nice hotel with good leisure facilities" (97475846)
The pool, sauna
Location
2 of 2 people found this review helpful:
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Nabil ( Group of adult friends)
from Tripoli , LY on November 12, 2008
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"good" (107807587)
good location, clean comfortable rooms
Mold in th baths and swimming pool and gym
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( Family with young children)
from Barnetby , GB on February 21, 2008
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"excellent value for money, good parking. close to local attraction, Woburn Park near by. lesuire factilies excellent" (97234897)
nice clean room
not enough pillows,expensive internet hook up
2 of 2 people found this review helpful:
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Anonymous ( Mature couple)
on November 3, 2008
Friendly service, bright comfortable rooms
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Richard ( Young couple)
from Colchester , GB on October 20, 2008
Being woken up at 3.30 in the morning with a false fire alarm!
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Salahuddin ( Solo business traveller)
from Swanscombe , GB on September 30, 2007
The Room was quite clean, nice and comfortable with very good facilities.
nothing
3 of 3 people found this review helpful:
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Ryan ( Young couple)
from Whatstandwell , GB on September 30, 2008
Nice Large Rooms. Friendly Staff
Pool could do with being warmer
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David ( Solo leisure traveller)
from Calvia , ES on October 22, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"Friendly staff, nice hotel..except for bathroom" (97881069)
pool, gym, room
bathroom had mold around the silicon, chrome work in bathroom not cleaned, but the rest was cleaned.When i booked it said free internet thru out hotel, but they said i had to pay for it.
2 of 2 people found this review helpful:
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Natasha ( Young couple)
from Milton keynes , GB on September 26, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"We would definately stay again" (97425389)
I booked our stay online for a suprise Anniversary gift for my Husband and myself. I requested the room to be filled with baloons and gifts that I had purchased. I was very impressed that nothing was too much trouble. We found the accomadation very reasonable and we enjoyed our stay.
If there was one critism it would be that on the Sunday the breakfast choice, due to items running out inferior to that of Saturdays.
3 of 3 people found this review helpful:
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Anonymous ( Mature couple)
on September 23, 2008
Easy to find
Wet carpet beside bed due to leak from bathroom
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Ryan ( Young couple)
from Belper , GB on September 16, 2008
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"Would Definitley stay again if price is right" (107172301)
Staff Very friendly, Nice big beds and modern rooms
Swimming pool is to cold to swim in
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Anonymous ( Group of adult friends)
on August 27, 2008
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"average" (107100484)
pool very good recepton staff friendly
bathroom not very clean no restaurent open in the evening for meal Staff not very helpful at breakfast
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Stephen ( Mature couple)
from Havant , GB on August 11, 2008
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"Hotel is clearly aimed at the mid week business traveler and is run on a shoe string at weekends." (107108697)
Quiet, convenient location. Good quality room, well equipped. Good breakfast.
Restaurant was not open on a Friday night. Food was served in the bar and was not up to usual Novotel standards. Service was also very slow - but we did get a free dessert when we complained.
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Valerie ( Mature couple)
from Bathgate , GB on June 21, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"Hotels not very clean room was dirty, the steam room was filthy when we went to dinner all the seats were stained with food and the service was so slow we decided to go back to our room." (99642027)
the leisure facilities were good
the first room had ants crawling all over the bed, the second room was better but the overall cleanliness was poor
3 of 3 people found this review helpful:
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Kerry ( Family with older children)
from Whitley bay , GB on July 29, 2008
Lovely, clean hotel with all the mod cons you would expect to find in a good hotel. The price was excellent and we would definately stay in this hotel again.
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Nicholas ( Group of adult friends)
from Clitheroe , GB on July 15, 2008
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"really really good" (108087295)
very clean, helpful staff
Only a little complaint, childrens meals.. 1 order was for fishfingers cgips and peas, peas had obviously been heated in microwave, as when they arrived they were really wrinkled.
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Anonymous ( Young couple)
on June 27, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"overall a good experience, would have made better use of the facilities if we were staying for more than one night. would consider staying at this hotel in the future." (99832391)
modern and clean with plenty of facilities.
poor late night service in the bar, became busy and only 1 person running the bar with other duties.
2 of 2 people found this review helpful:
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Anonymous ( Family with young children)
on June 27, 2007
LOCATION, VALUE FOR MONEY.
PRICE OF BREAKAST
2 of 2 people found this review helpful:
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Richard ( Group of adult friends)
from Sunderland , GB on July 9, 2008
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"very pleased would stay again." (108026862)
excellent all round, great value for money.
children did not receive half price meals
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Veronica ( Family with older children)
from Watford , GB on July 18, 2007
Room a good size and had seating area.
Finding other peoples clothes in the draw
1 of 1 people found this review helpful:
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Sharon ( Mature couple)
from Warwickshire , GB on July 2, 2008
confirmation said 12.0 clock check in hotle said 2 o clock, so had to leave luggage because was early
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Anonymous ( Young couple)
on July 5, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"Just what we needed for a quiet weekend away without the childres.We chose the hotel for it's convenient location for shopping, and for the leisure facilities at the hotel. We would chose it again." (99545017)
Comfortable Clean, Quiet FRIENDLY STAFF,
Bed sheet had a small hole, Sauna was not working on the first evening(ok in morning) Did not like the square pillows
1 of 1 people found this review helpful:
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Michael ( Same sex couple)
from 74651 bã¥lsta , SE on June 18, 2008
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"Good" (97954153)
Close to place which was reason to visit MK. Good bar resteraunt
On arrival told resteraunt open to 2200 - not the case bar meals only however adequate. Also on arrival reception did not realise our 2 rooms were for my wife and i and the second for my step son. Step son 's bill included b'fast for two instead of just one. All sorted so no problem as such - just showed a lack of awareness of our booking and the size of our party.
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Anonymous ( Same sex couple)
on June 10, 2008
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"great -except for the over priced and very very very slow service on food orders" (97557824)
ordered meals always take over an hour to be made even if it is not busy -it has been the same for the past 4 years-I always hope it will be better but this year you managed to take 45 mins for an icecream as well-where is you freezer-London?
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Anonymous ( Group of adult friends)
on June 20, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"The accomodation was very reasonable. We didn't use the leisure facilities but may have done if we were staying longer. The staff were all very friendly & accomodating - eg, we asked reception staff to book a taxi into town for us & they did so willingly. Also the spare bed in our family room was not made up & this was sorted out for us on request while we were out in the evening." (99447102)
Food was available pretty much all the time, so was very flexible as there didn't appear to be much else in the immediate vicinity of the hotel.
there was nothing in particular to dislike. It isn't a top class hotel and is very reasonably priced.
1 of 1 people found this review helpful:
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Dominique ( Young couple)
from London , GB on June 16, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"The hotel is nice but the staff need customer service training." (99299905)
The staff was really rude and had no customer services skills. The receptionist went to put the phone down on my mother when there was a mix up with the booking.
1 of 1 people found this review helpful:
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Lorna ( Mature couple)
from Benllech , GB on June 7, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"Was very happy with the hotel.The iron was broken but was replaced straight away.Reception staff were very friendly,bar staff very accomodating didnt have breakfast a little on the dear side but have had it before included in the price of the room and it was very nice" (99066351)
very clean and spacious
1 of 1 people found this review helpful:
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David ( Group of work colleagues)
from Hexham , GB on June 6, 2007
Space, efficiency, spa, service
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on June 5, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"Excellent service and adequate facilities. No unforeseen extras such as parking costs." (99052060)
1 of 1 people found this review helpful:
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Carole ( Group of adult friends)
from Newton abbot , United Kingdom;GB on June 1, 2007
The facilities and staff were very good. Most helpful and quick to resolve any problems
Room service was shocking. After travelling nearly 300 miles all we wanted was a decent meal and our bed. The food was not edible and had to be returned, no cutlery was supplied to eat the food.
1 of 1 people found this review helpful:
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Gurdev ( Family with young children)
from Forest gate , GB on May 31, 2007
The size of the room was fine. The bathroom was very good. The staff were very keen to help. The cleaners were very good. The fact that you had kids facilitys in the entrance was superb, and have never seen anything like that at any hotel we have stayed at.
Upon our arrival we had a cot in our room, however required another cot. We were told that the hotel was fully booked and that there were no spare cots. Myself and my wife were disappointed with this answer, to the effect that we were going to book into another hotel, and cut our losses. The only other issue was, the fact that each time I went to the bar I had to find somebody to serve me. There was never anybody stood at the bar.
1 of 1 people found this review helpful:
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Anonymous ( Group of adult friends)
on May 30, 2007
price of the food, compared with the pub next door.
1 of 1 people found this review helpful:
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Dave ( Family with older children)
from Derby , GB on May 30, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"We oroginally booked room only but were offered a reduced rate for breakfast on booking in. We were not willing to pay " (99824164)
Clean, large rooms. Gym and swimming pool facilities.
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on May 29, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"Resturant was very poor service, waited up to one hour for food, never offered a bread roll the whole 4 night stay, always had to chase to get staff at the bar. If wanted to watch TV at bar only place was smoking. Breakfast was poor, cold tea and coffee, no orange juice. Seems that the reception and resturant was run by no more than three people yet fully booked???? Staff were even giving away free drinks to try and stop people complaining." (99064267)
Room Clean
No Wireless connection to work anywhere in hotel.
1 of 1 people found this review helpful:
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Anonymous ( Family with older children)
on May 16, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"Very comfortable and a good sized bed with a very comfy pillow. Did not realise until we arrived that you had a swimming pool. Well located. We were very pleased with our choice of hotel. Excellent price deal." (99314411)
Refurbished, clean and fresh
Could not get a seat in the lounge area on the Saturday night - all seats taken it was so busy. Smoking in communal hotel areas. 'Background' music was too loud and intrusive
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Clive ( Group of adult friends)
from Worthing , GB on May 15, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"First class and we will return, use your hotel each time we visit Milton Keynes. Our stay was so good we will look out for your other hotels as well in future and recommend your group to our friends and sports collegues." (99624775)
The room and leisure facilities were excellent, and great value for money.
Only the Steam room not working.
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Anonymous ( Solo business traveller)
on May 11, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"Overall a reasonably fair stay, an extremely poor bar and meal service" (99847251)
Reasonably modern standards
Although it was a no smoking room it smelt that smokers had been using it regularly
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Anonymous ( Solo business traveller)
on April 18, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"overall, you need to check up individual or people responsible for each dept. make sure eveything is filled in everyday. If i have to recommend your hotel to someone, i have to let pepole know." (99712931)
Simple and basic, the tea or coffee is not complete, there is no hot chocolate for night drink, the other novotel i stayed they provide a variety of hot drinks including herbal drinks, i am it will not cost you a lot if you provide a few.
the rooms is not too good, my bathroom has tissue paper dispenser, when i pull out on tissue the other tissue came out because the box is empty, i just used the toilet paper, on the following day i, i came in the evening to my room and the box is still empty, i could not be bother to call the reception, as i am staying there for a couple of days, but its not nice that the houskeeping dept. is not keeping the right checks for all these chambermaid who does the cleaning of the rooms.
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Anonymous ( Family with older children)
on April 11, 2007
clean fresh value for money
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Jay ( Young couple)
from Banbury , GB on April 2, 2007
Everything was clean and tidy, well presented and spacious. The facilities were good but sauna wasnt working. Food was enjoyable and had a variety of choice.
Sauna not working
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Kerry ( Group of adult friends)
from Runcorn , GB on March 21, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"nice friendly staff, clean and tidy hotel" (99886572)
clean and tidy
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Heather ( Young couple)
from Croydon , United Kingdom;GB on March 21, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"This was a lovely hotel to stay in and I wouldn't hesitate to use it again. Excellent value for money. Lovely spacious room with all mod cons. Fantastic big bed!" (99997926)
Excellent value for money. Lovely bright and clean room. Fantastic big bed!
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Graham ( Family with older children)
from Chelmsford , United Kingdom;GB on March 15, 2007
Novotel Milton Keynes, Milton Keynes - Reviews & Ratings"Our family shared three double rooms. All the staff we had contact with were very helpful and friendly. The meal menus (dinner and breakfast) were extremely good and excellent value. Next time that we require accomodation in Milton Keynes we will definitely use this hotel." (99008217)
One night stay. Suitably furnished double rooms. Good to have separate WC.
One of the wall socket outlets in our room (Room 28) was faulty.
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Kimberley ( Other)
from Bournemouth , United Kingdom;GB on March 15, 2007
I would highly recommend this hotel, it is clean and modern. We have stayed here twice and both times our room has been great. It is brilliant value for money. Also the food at the hotel is amazing!
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Jasmeen ( Young couple)
from Hitchin , United Kingdom;GB on March 7, 2007
very well presented, friendly staff
bed was a bit hard
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Overall we would use this hotel again but hopefully without the fire alarms going off at 5 am in the morning, which turned out to be a false alarm." (97430832)
Accommodation was nice and clean with good facilities
The bedroom pillows were not comfortable at all and we were disgusted with the price of wine at over £6 a glass.
4 of 4 people found this review helpful: