Southampton Park Hotel, Southampton - Reviews & Ratings
12-13 Cumberland Pl, Southampton, SO15 2WY
Southampton Park Hotel, Southampton
The Southampton Park Hotel is a city centre hotel enjoying a prime location opposite the beautiful Watts Park. Part of the Forestdale Hotel Group, the... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 7/10 | Overall experience |
| 8/10 | Overall value for money |
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Dolores ( Other)
from Bierton, aylesbury , GB on September 11, 2008
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Anonymous ( Young couple)
on December 22, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Yes it was quite a nice stay and would definaltely stay there again" (107869211)
Very good value for money and hotel in a good location, the breaksfast was also very nice.
The room was a bit tired looking, could do with referbisment.
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Diane ( Other)
from Chester , GB on December 4, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Overall it was good." (107126256)
Friendly staff (esp in restaurant)
Cold tap on sink was turned off so hard I couldn't use it (and I am not feeble). It would have helped if we'd been told how the door key worked ....we messed about for ages looking for a slot!
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Marian ( Mature couple)
from Hull , GB on November 20, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"we found our stay adequate as we were out most of the time" (107956142)
Breakfast staff very good
both hot water taps dripped one of the bed heads was broken and squeaked every time one moved
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Anonymous ( Group of adult friends)
on October 28, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Overall it was a pleasant 'short' day to enable our teenage daughter to attend Southampton Solent University - if she gets a place I could be a regular visitor at the right price." (107626984)
having left some personal belongings in the room, staff were quick to locate them and keep them at reception in order for someone to collect them for me.
cleanliness of the room's could be improved, along with hot buffet breakfast - I really missed my fried bread!!
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Pete ( Solo business traveller)
from Nottingham , GB on October 24, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Heating was very good but the room is very tired so is the rest of the hotel. The food wasn't very good i had a giant yorkshire and complained it was very salty but they didn't seem to care and were not bothered to help. so would not be going back" (107603324)
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Anonymous ( Solo business traveller)
on October 20, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Suited requirements for the one night stay." (107219752)
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Ajam ( Group of adult friends)
from Westcliff on sea , GB on October 11, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Good" (107517204)
Staff healpful.
Heating problem No Hotel Parking
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Anonymous ( Solo leisure traveller)
on June 12, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Overall satisfactory for the one night i required. However, would not reccommend for longer or in the hotter months due to no air conditioning. " (97076982)
Close to cruise terminal, location right in city centre.
Room too hot, I was literally cooking, no air conditioning only a fan in the room which was just circulating hot air. Room could do with updating and modernising.
3 of 3 people found this review helpful:
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Stephane ( Solo business traveller)
from London , GB on October 5, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"OK but could be better." (107765366)
Parking should be included overnight, ordered some food but when it arrived the fish was just warm. Meal was quite expensive. Shower head was not loose. Bed light was notworking, probably needed a new bulb but I feel this should be check by cleaning staff.
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Anonymous ( Solo business traveller)
on October 3, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Good, clean and tidy but would have been nice to have a smoking room" (107551200)
A great variety of channels to watch on the television
No smoking rooms
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Mike ( Group of work colleagues)
from Edinburgh , GB on September 27, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"I'd be happy to stay there again. The "Days out UK" membership was useful - used a voucher to get cheaper entrance in Portsmouth." (107291071)
Friendly Staff, central location - pleasant walk through a couple of parks to the city centre. Happy for us to drop off luggage at 10:30am but not actually come back to check-in until 6:30pm (after a trip to Portsmouth). Good choice at breakfast, and decent evening meal.
No hotel car park, and the drop-off area had a crane parked in it (the hotel has building works ongoing). Some bits look a bit "tired" - but they are doing work on the building so this should change..
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Anonymous ( Group of adult friends)
on June 12, 2008
Location. Receptionist remembering room number when we came back down and asked for a spare key card, and also remembering our breakfast order the second morning. Breakfast!
The general state of maintenance at the hotel needs attention. They seem to have problems with leaking water. Big water damage in wardrobe.
2 of 2 people found this review helpful:
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Anonymous ( Mature couple)
on September 22, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Good as a base for a weekend stay - a longer stay would need a larger room" (107281307)
Good location, generally good facilities
Inflated weekend rate,
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Anonymous ( Mature couple)
on September 15, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Ok for a nigtt or two and the breakfast was ok but would not like to stay for longer. We did not visit the swinnming pool so cannot comment on this." (107282471)
location for the boat show was good but a bit far out of town for restaurants Breakfast was good
Rooms were tired and in need of decoration ( we had the superior room ) The restaurant was very poor for evening meals
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Anonymous ( Group of adult friends)
on September 6, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"was generally ok but wondered if i would have been so impressed if i intended to spend more than a few days" (107251896)
nice and clean cozy not stuffy and formal, staff helpful but aloof, generally nice stopover point excellent gym sauna/swimming facillities would have been bad without it!
in the middle of decorating in August? hallways being refurbed and scaffolding on building first impression...1970's unfinished spanish hotel...
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Anonymous ( Other)
on August 26, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Not unpleasant overall. Staff quite friendly and helpful." (107170433)
very good cooked breakfast food, tasty and fresh. quick pleasant service.
the shower did not work in my ensuite bathroom. If you were having a lie in, I would imagine it would be disturbing to be woken by scaffolders working outside your window on a Saturday morning.
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Anonymous ( Group of work colleagues)
on August 19, 2008
Found the whole experience painless, execellent value for money hotel in good location
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Kelvin ( Solo leisure traveller)
from Offton , GB on May 23, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"My room was generally shabby wallpaper coming off the walls, no pressure in the shower, just generally dated.The breakfast was misleading as it advertised a full English however items were missing mushrooms/beans and generally sparten the staff were first class especially at check in very good humoured, however i didn't pay a fortune for my stay and felt i got what i paid for so please don't take this a complaint more of an overview." (97547224)
1 of 1 people found this review helpful:
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Anonymous ( Other)
on April 9, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Generally my stay was a good one, the staff were helpful and friendly. The bar was comfortable. The room was clean and warm and the bed was comfy. My only disappointment was the 'restaurant' it actually reminded me of a junior school dining room, a bit too 'twee' and 'pine' for my liking. But saying this the breakfast was filling and tasty, but I did not go in for an evening meal." (97535471)
Location
Was quite noisey, other guests and the traffic on the roads outside.
3 of 3 people found this review helpful:
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Ian ( Group of work colleagues)
from Northampton , GB on July 23, 2008
staff
very tatey bathroom very poor leaking water wires on show wonts up dateing badley
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Graham ( Solo business traveller)
from Sittingbourne , GB on July 19, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings" Pleasent hotel in a good location,should i return to stay again ,i would ensure iam not near the lift." (108098941)
Staff very polite and helpful.
.Room was to near to a very noisy lift,that seemed to run allnight.
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Anonymous ( Solo business traveller)
on July 15, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"The hotel achieved the job it was intended for. " (108022652)
Room had all the amenities I needed.
Room was adequate but small.
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Anonymous ( Other)
on May 5, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"guests should be told the allocation of the room" (97331503)
the hotel was in a good location
the room was overlooking the roof which was full of rubbish the room was very dark and far too hot. The window was very tiny so not much light came in and i actually paid more online than through the hotel itself
1 of 1 people found this review helpful:
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Rohini ( Solo business traveller)
from Putney , GB on July 11, 2008
staff were friendly and food was very good.
shower had no pressure and the water was leaking out from the tap seal. Extractor fan was full of dust and was half hanging off the ceiling. Floor in the room didn't look very clean - had stains. Mould on ceiling near window in room. I could only get a few channels on the TV.
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Jill ( Solo business traveller)
from Prestwood, great missenden , GB on September 11, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"If I had to come to Southampton again I definitely try and come to your hotel. I would have appreciated the chance to have a cigarette indoors somewhere during my stay." (107296927)
The staff were lovely on reception - particularly the night porter whose honesty was fantastic as he was able to return my wallet to me on Tuesday morning after I had very carelessly left in the bar at about 1am. Thank you all very much.
the bedroom looking out over a brick wall wasn't exactly thrilling, but I guess unavoidable.
1 of 2 people found this review helpful:
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Anonymous ( Solo business traveller)
on July 4, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Bad experience, way too expensive for a 3 star hotel. Not value for money." (108071001)
Carpet in bathroom, shower not working well, movable bed, no iron in room, needed to pay upfront for stay, so additional charges would have been separate on bill, hence I did not charge anything else.
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Anonymous ( Group of work colleagues)
on April 19, 2008
Clean facilities, well ordered, good tv, nice bar and helpful staff.
Very hot in the night yet the radiators were not on. Walls extremly thin - woke up to what sounded like someone else taking a shower in my room.
1 of 1 people found this review helpful:
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Paul ( Solo business traveller)
from Stoke on trent , GB on June 20, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"This was a one off stop over and I was very pleased with my stay. I never tried the food as I dinned out at night and had not got time for breakfast. I will use this hotel again." (99670876)
Staff very friendly, Room was very clean
Bathroom was a little old fashioned. The door for the lift was also dodgey and would not shut at the first and sometimes second attempt.
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Michael ( Mature couple)
from St austell , GB on June 14, 2008
lift was slow,
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Anonymous ( Family with young children)
on April 7, 2008
It was i lovely hotel! The general public were also very kind and helpful.
Only that the wallpaper was coming off. But besides it was very well lead.
1 of 1 people found this review helpful:
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Jacqueline ( Group of adult friends)
from Stoke-on-trent , GB on March 27, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Wireless internet connection was only via paid connection via BT. I think I would expect free wireless internet connections in most hotels of larger sizes these days and should not have had to pay extra." (97521270)
flat screen tv, friendly helpful staff, nice pool, jacuzzi and very nice sauna
carpet in the bathroom was a bit old and stained, cracked sink, small details
1 of 1 people found this review helpful:
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Catherine ( Same sex couple)
from Gosport , GB on June 9, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"A pleasant stay close to resturants, shops and transport." (97442516)
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Michael ( Mature couple)
from Mountmellick , IE on May 26, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"A nice place to stay, food good, Overall slightly overpriced." (97556589)
Neat and clean.
A bit overpriced
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Anonymous ( Other)
on March 8, 2008
Very central to town
The hotel generally could do with attention being paid to both internal and external decor.
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on May 13, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Overall I had a nice stay and able to use gym facilities. The decor could do with a spruce up and the hair dryer should be replaced as the switch has been taped. It tended to cut out. I think guests should be able to have an early breakfast without being charged more. I would have been happy to have it downstairs." (97632583)
Clean and comfortable, as it was very hot the fan was a big plus.
Quite small room overlooking car park. Breakfast cost me extra because I needed to travel to Cosham early, yet I had less choice.
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Helen ( Group of adult friends)
from Wigan , GB on May 8, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"room was adequate but some of the furniture was marked. there was no iron or board in the room, but housekeeping staff directed me to a chained iron and board situated on the corridor of one of the floors! shower leaked onto bathroom floor, soaking bathmat! We specifically booked this hotel because of its pool and leisure facilities, however, sadly we were too busy during our stay to make use of them. I would have no hesitation in recommending this hotel - it was clean, comfortable and friendly." (97932510)
all staff were approachable and helpful breakfast was enjoyable beds were on the soft side but comfortable
shower leaked from somewhere under the bath onto the bathroom floor everytime it was used.
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Anonymous ( Solo leisure traveller)
on April 22, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Good clean accommodation. Shower in room was a bit tempramental, but I never said anything at the time as I used the swimming pool facilities as often as I could. (Excellent shower there) Daily room cleaning and change of towels if required. Usual tea/coffee making facilities in room, replaced daily. Lovely cooked and continental breakfast included. Open as restaurant in the evening. Basic menu, but good value for money. Daily newspapers available in reception. Excellent swimming pool (warm) sauna, steam room and spa. (This greatly influenced my choice of hotel) Hotel very centrally located. Walking distance from/to train station, which connects to Southampton airport. Friendly, helpful staff. I thoroughly enjoyed my stay. Thank you." (97895106)
leisure facilities
Nothing. I didn't like having to pay before I had even seen my room or the hotel facilities. However, when I asked, the receptionist had absolutely no problem with me checking in, viewing my room and wandering around the hotel before I did pay.
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Anonymous ( Solo leisure traveller)
on June 11, 2008
Friendly, helpfull staff, good gym facilities.
Shower in room no pressure (had to use shower in gym for more than a 'quick rinse'), needs re-decorating in general, lifts not working when checking out (on 3rd floor),
1 of 2 people found this review helpful:
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Michael ( Solo leisure traveller)
from Harpenden , GB on May 28, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"The main problem was the constant banging of doors - probably because they don't have a traditonal handle. The alarm clock had been left set to wake up far too early - I expect a hotel to check that these are set to the off position. There was someone's sock on the floor so the room couldn't have been cleaned properly. The cistern didn't fill properly either so difficult to flush toilet properly. Breakfast on a Sunday really ought to be served to a more humane time 10.30 or 11.00am minimum." (97670665)
The online booking and check-in was very smooth.
1 of 2 people found this review helpful:
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Deborah ( Mature couple)
from Berks , GB on August 30, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Excellent value for money " (107282216)
The bed was made up very comfy and clean . Toiletries were nice We brought the dog and it was all so easy .
Decor in stair well. Bit of black sealant in bathroom
0 of 1 people found this review helpful:
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Linda ( Group of adult friends)
from Sheffield , GB on August 27, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Good" (97291384)
Locality service Food
Needs bedroom decorating.
0 of 1 people found this review helpful:
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Linda ( Group of adult friends)
from Sheffield , GB on August 27, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Loved it there. Staff all friendly and helpful. will visit again." (97292218)
Ideal location. Great atmosphere. Good food. loved it there.
Could do with room decorating.
0 of 1 people found this review helpful:
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Linda ( Group of adult friends)
from Sheffield , GB on August 27, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Overall we would stay again but would need to be assured of being next to each other. Amber Curtis" (97516219)
Locality Food Service
My room was next to a noisy pair of people who kept us awake all night. I feel we should have been in the next room to my mother who had no problem. Families should have been kept together as we booked at the same time.
0 of 1 people found this review helpful:
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Jane ( Young couple)
from Nuneaton , GB on March 27, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"THE HOTEL IS CENTRALLY LOCATED AND VERY HANDY FOR THE SHOPS, WITH LOTS OF RESTAURANTS LOCALLY. ALSO IT ONLY TAKE APPROX 15 MINS TO WALK TO THE FOOTBALL STADIUM." (97172668)
THE ROOMS WERE VERY SPACIOUS, CLEAN AND TASTEFULLY DECORATED, THE STAFF WERE FRIENDLY AND VERY HELPFULL. LEISURE FACILITIES WERE GOOD.
THE MENU FOR EVENING MEALS WAS THE SAME EACH NIGHT, THIS WAS NOT A BIG PROBLEM AS WE ATE OUT AS SOME VERY NICE RESTAURANTS.
0 of 1 people found this review helpful:
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Jacob ( Solo leisure traveller)
from Malmo , SE on March 19, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"I spent two nights and was very pleased. The location is very central, within walking distance of bus terminal and shopping district. Hotel service was friendly, and breakfast excellent. The hotel is next to a park (with a library and art gallery) which is nice." (97633600)
Central location. Friendly and no problems checking in and out. Water boiler with tea/coffee and cookie. Balcony.
Too much noise between rooms. At one point I asked for directions to two remote streets, but didn't really get any help at the reception - I found the large map on the wall by myself.
0 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on March 19, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Generally happy overall" (97983433)
Relaxed and comfortable
Smokers congregating in the entrance to hotel, so the fumes blew straight back into the reception area and as soon as you stepped outside you were surrounded by smoke!
0 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on March 16, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"Over all quality of hotel was good value at the discounted rate. Would normally be outside my price range at full price for a business trip." (97996211)
Good size single room. Good Leisure facilities.
Poor choice of food on menu. However quality of food was very good
0 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on March 12, 2008
Have stayed befor, but best room so far
0 of 1 people found this review helpful:
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Vivien ( Mature couple)
from Andover , GB on March 12, 2008
Southampton Park Hotel, Southampton - Reviews & Ratings"The staff were very friendly and helpful. The pool was great (had it to ourselves most of the time)and everything was very clean. Although the hotel is in need of some decoration, on the whole it was a good value, clean and friendly place. Will use again when visiting the Mayflower theatrea." (97671256)
The facilities, the proximity to the Mayflower theatre and the staff.
0 of 1 people found this review helpful:
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Very clean and efficient. Pleasant "common" areas, ie: reception, bar, lounge.
Some areas (ie; staircases to rooms) very poor condition. Bedroom efficient but very small with poor view.
1 of 1 people found this review helpful: