Novotel Southampton, Southampton - Reviews & Ratings
1 West Quay Road, Southampton, S015 1RA
Novotel Southampton, Southampton
This 3-star hotel is ideally located right in the heart of the city, just a few minutes walk from West Quay shopping and the city centre. The excellen... more
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Rooms from £70
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Patricia ( Mature couple)
from St saviour jersey , GB on November 14, 2007
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David ( Mature couple)
from Nr. petersfield , GB on November 24, 2007
Novotel Southampton, Southampton - Reviews & Ratings"Should have been informed of the works to the hotel and the adjoining areas before we booked. Revamped Restaurant was probably okay for Business and Conference use but too stark for Leisure visitors. And, if the Hotel is now concentrating on Business and Conference usage, Leisure users may prefer to move elsewhere such as Holiday Inn or Hilton." (97431547)
Size of room; Service from most of the Staff; Food and service; Convenience to Shops and Leisure facilities
Works being carried out to Bar area; Car Parking restrictions; Noise from Building and Civil engineering works; Recommendation to park in McDonalds car park.
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on November 26, 2008
Novotel Southampton, Southampton - Reviews & Ratings"Entirely pleasant" (107388177)
High quality restaurant
Not a very attractive location
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Anonymous ( Mature couple)
on November 10, 2007
Novation room was comfortable and well equiped. However poor detail such as hair dryer was provided at dressing table in room but the only mirror was in bathroom.
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on September 22, 2008
Novotel Southampton, Southampton - Reviews & Ratings"Excellent will stay in hotel again when we are down in Southampton again." (107261418)
Staff were attentive, helpful and polite, Food was very good and the close location to city centre shops and the PSP boatshow is excellent.
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Billy ( Group of work colleagues)
from Sidcup , GB on July 8, 2008
Novotel Southampton, Southampton - Reviews & Ratings"would not stay again and was definately not worth the money especially with breakfast cosing extra" (108054946)
slow service in bar, staff we're very nice but did not understand english, bed and pillows VERY uncomfortable, not enough ventilation in a very hot room and very noisy
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Anonymous ( Group of work colleagues)
on June 14, 2008
Room was to hot and no air-con to turn on to cool it down.
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Helen ( Solo business traveller)
from Cardiff , GB on October 6, 2007
Novotel Southampton, Southampton - Reviews & Ratings"Excellent hotel for business. Really nice quite leisure suite, just for the use of hotel guests, was hugely appreciated" (97034765)
Novotel rooms are always clean and spacious. having a setee make all the difference.
Nothing
1 of 1 people found this review helpful:
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Paul ( Young couple)
from Gosport , GB on April 2, 2008
Excellent, V comfy bed. Also liked the Ipod connection through the TV to enable us to play our own music
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Katy ( Young couple)
from Southampton , GB on February 27, 2008
being able to watch a film on television
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Anonymous ( Mature couple)
on January 22, 2008
Novotel Southampton, Southampton - Reviews & Ratings"i realy enjoyed my stay." (97750832)
coffee and tea,hairdryer,tv, internet,iron and ironing board all in room, fresh bedding/towels ect every day.
room was too hot,had difficulty to sleep
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Anonymous ( Solo business traveller)
on May 22, 2007
Novotel Southampton, Southampton - Reviews & Ratings"good" (99193885)
the carpet in the room was dirty
1 of 1 people found this review helpful:
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Anne ( Mature couple)
from Maldon , GB on January 3, 2008
Novotel Southampton, Southampton - Reviews & Ratings"As we only stayed overnight and did not use any of the other hotel services its difficult to make any further comment. It was easy to book and was exceptional value." (97609352)
Clean comfortable and modern and well fitted
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Brian ( Mature couple)
from Taunton , GB on December 30, 2007
Novotel Southampton, Southampton - Reviews & Ratings"W were both very happy with the hotel and would certainly stay again" (97112567)
clean tidy spaceous
nothing
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Ian ( Family with older children)
from Les prins estate vale , GB on December 13, 2007
close to shopping centre
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Caroline ( Group of adult friends)
from St helier , GB on December 5, 2007
Novotel Southampton, Southampton - Reviews & Ratings"The hotel is well located, right near the train station and all the shops which makes it a very good choice for our shopping week ends." (97755458)
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Anonymous ( Mature couple)
on April 18, 2007
Novotel Southampton, Southampton - Reviews & Ratings"No negatives except fire alarm activated briefly at 1200 and 1230 a.m!" (99483917)
1 of 1 people found this review helpful:
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Anonymous ( Family with older children)
on October 27, 2007
Novotel Southampton, Southampton - Reviews & Ratings"If we had known major refurbishment of the dining area was taking place and we would be asked to sit in the reception for meals we would have booked elsewhere." (97625659)
Clean, comfortable and central
Lack of drawer space and key card kept deactivating and once broke due to light activator was located too close to the door and it got caught and snapped.
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Anonymous ( Solo business traveller)
on October 20, 2007
Novotel Southampton, Southampton - Reviews & Ratings"Breakfast was over-expensive for what was available and the food was not hot, in fact it was tepid." (97243156)
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Anonymous ( Group of work colleagues)
on June 8, 2007
good accommodation for the reasonable price
Remote location
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Anonymous ( Young couple)
on June 6, 2007
Room was very airy
Very small toilet cubicle separate from main bathroom
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Mark ( Solo business traveller)
from Neyland , United Kingdom;GB on May 17, 2007
Novotel Southampton, Southampton - Reviews & Ratings"The staff were courteous, friendly and helpful." (99731949)
Extremely convenient for the conference I attended.
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Anonymous ( Young couple)
on May 10, 2007
Novotel Southampton, Southampton - Reviews & Ratings"The receptionist who checked as in was extremely rude to us." (99092511)
Accomodation was fine
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Elaine ( Young couple)
from Pwllheli , GB on May 2, 2007
decor, facilities, food and staff
room was a little tired - i.e. plaster loose in w.c. stain on carpet. some of the gym equipment didnt work properly - screen unresponsive.
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Hayley ( Group of adult friends)
from Weymouth , United Kingdom;GB on November 30, 2006
Great to have a bath not just a shower cubicle! Also very helpful to have an iron and ironing board. Enjoyed using the leisure centre pool after a hard days shopping.
1 of 1 people found this review helpful:
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Anonymous ( Other)
on April 20, 2007
Close proximity to all amenities in Southampton.
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Bryan ( Young couple)
from Malmesbury , United Kingdom;GB on April 18, 2007
Friendly staff, clean room, good location.
Could not use the pool. No pillows on bed just cushions
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Anonymous ( Solo leisure traveller)
on November 19, 2006
Novotel Southampton, Southampton - Reviews & Ratings"Friendly staff, pleasant restaurant, small but clean, modern & functional bedroom. Just what I was looking for." (99566099)
Clean, modern & functional
Very little
1 of 1 people found this review helpful:
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Paul ( Same sex couple)
from London , GB on April 10, 2007
It was nice and modern and having the bathroom direct from the bed side of the bedroom made it feel more like a home than a hotel room
Hanging space was limited, and the number of tea bags etc in the room was very limited - but liked the accomodation though our shower in room 307 leaked, even though the door was shut, and could have been dangerous if we had not noticed on opening the door.
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Anonymous ( Solo business traveller)
on April 4, 2007
large room
for the price better furnishing
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Zoe ( Young couple)
from Basingstoke , United Kingdom;GB on March 28, 2007
The room was clean and airy. The staff were very friendly but did find telephone conversations a bit trying as poor english speaking staff.
Not all facilities as stated were there or were in working order. Safe did not work and no offer was made to repair or move to another room, unsatisfactory. Mini bar contents very limited.
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Anonymous ( Mature couple)
on March 1, 2007
Novotel Southampton, Southampton - Reviews & Ratings"We were visiting our son who is at uni in Soton. The hotel was perfect for our needs. The only downside is we wish we had tried the hotel dining room because we were not that impressed with the restaurant we tried on the Saturday night. We would have tried the full English but thought it a bit pricey.. Overall it was great and we didn't have to vacate until 12." (99072169)
The room was lovely and spacious and the bed was comfy hotel beds in my experience are usually uncomfortable
Nothing
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Daniel ( Young couple)
from Broadway , UNITED KINGDOM;GB on March 1, 2007
Novotel Southampton, Southampton - Reviews & Ratings"Very pleasent." (99863207)
central location.
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Kenneth ( Solo business traveller)
from Aberdeen , United Kingdom;GB on October 27, 2006
Large, clean, functional, comfortable, quiet room. good hanging space. There was a TV loudspeaker in the bathroom so that one could hear the TV while shaving/washing etc. Toilet was separate which was handy.
The mattress seemed to reflect the heat back on me, so although the room temp was fine, I felt as if I was sleeping on top of a warm electric blanket. There was no sheet so I was either too hot with the quilt on, or too cold with the quilt off. I therefore slept poorly the first night. The second night I removed the quilt cover and used that only (leaving the quilt on the settee). A little traffic noise from the dual carriageway below but double glazing helped keep this fairly quiet.
1 of 1 people found this review helpful:
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M ( Mature couple)
from Everton , UNITED KINGDOM;GB on February 20, 2007
Novotel Southampton, Southampton - Reviews & Ratings"There was a late night party in the hotel meaning that we could not sleep until 0200 onward." (99557388)
Ease of booking in.
High price of all movies and other services.
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Anonymous ( Young couple)
on February 14, 2007
Novotel Southampton, Southampton - Reviews & Ratings"If I ever came to Southampton again I would stay here." (99492871)
The cleanliness
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Anonymous ( Mature couple)
on January 18, 2007
Novotel Southampton, Southampton - Reviews & Ratings"It has many very nice ammenities" (99443031)
Staff was extremely helpful and professional
The high cost of a breakfast. Didn't take it.
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Anonymous ( Solo business traveller)
on October 23, 2006
Modern,spacious and comfortable room. Light and airy - continental feel.
Corridor areas could be smarter
1 of 1 people found this review helpful:
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Nicholas ( Young couple)
from Alton , United Kingdom;GB on December 29, 2006
Novotel Southampton, Southampton - Reviews & Ratings"very good. Exactly what I needed from a hotel." (99854053)
enough pillows
windoews difficult to open and room too hot
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Benjamin ( Mature couple)
from Guildford , United Kingdom;GB on October 20, 2006
Novotel Southampton, Southampton - Reviews & Ratings"will definitly stay here again.Great if cruise car parking could be arranged as a deal with bed and breakfast" (99971269)
large bedroom tea and coffee facilities,quiet.Breakfast very good plenty of choice. Staff extremely helpful.good location
Nothing all very good
1 of 1 people found this review helpful:
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Anonymous ( Group of work colleagues)
on December 8, 2006
Noise suppression from the noisy Retaio Park and major roads was very effective.
It's location is in a very busy noisy retail park, surrounded by multi-lane roads.
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Julie ( Mature couple)
from Weymouth , United Kingdom;GB on December 1, 2006
Novotel Southampton, Southampton - Reviews & Ratings"We enjoyed our stay at the hotel and will be going back there again and also book in any one of these hotels anywhere again as it was really excellent. You need to book for the resturant as very busy ,but amazing food ." (99550277)
It was very clean, tidy, most comfortable bed ever !!!
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Anonymous ( Solo business traveller)
on November 25, 2006
good location, fast internet access, fitness centre
none
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Anonymous ( Solo business traveller)
on November 9, 2006
Bright comfortable and modern room. Good facilities within the hotel, unfortunately I didn't get to enjoy them all. Very enjoyable meal and breakfast.
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Anonymous ( Young couple)
on November 8, 2006
In an ideal location on top of the city centre
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Ken ( Solo business traveller)
from Longfield , United Kingdom;GB on November 4, 2006
Novotel Southampton, Southampton - Reviews & Ratings"I have stayed at this and other Novotels before, and generally find the standard to be good. This time was no exception." (99810450)
Good size, comfortable and clean
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Dave ( Mature couple)
from Hebburn , United Kingdom;GB on October 25, 2006
Novotel Southampton, Southampton - Reviews & Ratings"The Hotel was great for the pair of us, the shops were just down the road but the bar was nearer so the two of us were happy.The staff were great and I would like to thank the young barman who worked that Saturday night for doing a great job,you should give him a bunus for keeping all happy on that ex Para Dinner night. It was a shame that we were billed for our breakfast when other members of our party were not." (3304236980)
the room we had was excellent
was charged for breakfast
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John ( Mature couple)
from Uttoxeter , United Kingdom;GB on October 24, 2006
Novotel Southampton, Southampton - Reviews & Ratings"A very nice hotel - well situated and easily accessable." (99161256)
The staff were courtesy personified
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Masood ( Solo business traveller)
from Motherwell , United Kingdom;GB on October 19, 2006
Novotel Southampton, Southampton - Reviews & Ratings"When I booked through the Inet you mentioned that you will have a free Internet access, but this item was not correct." (3305287525)
Good, nice and modern building
The room service in not as I ecpected
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Michael ( Family with young children)
from Shoreham-by-sea , United Kingdom;GB on September 13, 2006
Novotel Southampton, Southampton - Reviews & Ratings"Very pleasent stay and the children were made welcome. thought it was a bit over priced as breakfast for us was not included as we thought it was , our fault for not checking properly (childrens breakfast was free). Overall stay was very good.Would recommend this hotel." (3305287113)
Staff were pleasant and good with the children. and very helpfull
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"we stayed at the novotel last year and were impressed with everything however 12 months later very different as described above." (97158204)
crumbs in spare bed - cigarette ends behind spare bed - skirting boards full of dust - 5 trays outside room for 12 hours despite complaint and promise of being removed
2 of 2 people found this review helpful: