Westbourne Hotel - Guest House, Brighton - Reviews & Ratings
46 Upper Rock Gardens, Brighton, BN2 1QF
Westbourne Hotel - Guest House, Brighton
Situated on Upper Rock Gardens, this 3-Diamond hotel is set in the heart of Brighton, central to all of local attractions, including The Palace Pier, town centr... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 7/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 7/10 | Overall experience |
| 8/10 | Overall value for money |
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Anonymous ( Mature couple)
on August 31, 2008
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Terence ( Mature couple)
from London , GB on August 19, 2008
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"comfortable" (107185187)
friendly staff,was made welcome
checking was not great
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Anonymous ( Mature couple)
on July 24, 2008
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"Ok, very overpriced at 215.00 for 2 nights" (108072020)
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Neil ( Mature couple)
from Lower morden , GB on December 18, 2007
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"Whether there was a bath as well as shower." (97815566)
Friendly host, convenient location, Tea/coffee in room.
Bathroom a little small but adequate. Dining room a bit dull, could do with brightening up.
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Anonymous ( Other)
on October 2, 2007
It's location. A short walk from the sea front and The Lanes
That money was spent on things I don't want, such as a mini-bar, big flat TV and inefficient lights that got left on during the day. I was also concerned about safety, especially given the scalding I got in the shower trying to adjust the shower head spray, to find that they had fitted a shower head that stops the flow in some positions, thus super-heating the water in an electric shower. I kept switching the TV and set top box off at the wall to find that it had been switched back on each time the room got cleaned. In general, I thought that the price I paid was far too high for the location and standard.
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Tim ( Young couple)
from Epsom , GB on September 26, 2007
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"The staff were very friendly and the accomodation well kept.We did not appreciate a telephone right outside our door, so if you stay make sure it is not in the room on the ground floor next to the dinning room. Parking as with most cities is at a premium, the hotel can supply a 24hr parking ticket for " (97793236)
The staff were very friendly and the accomodation well kept.
We did not appreciate a telephone right outside our door.
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Wendy ( Group of adult friends)
from Romford essex , GB on May 18, 2007
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"Lovely room, good service and amazingly reasonable mini-bar! Very clean, nicely decorated and reasonably located. We would definately stay at the Westbourne again." (99781069)
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Donna ( Solo leisure traveller)
from Tooting, london , GB on April 26, 2007
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"This hotel was very very clean. The room was very comfortable with everything i needed for my restful weekend break. Plasma tv, clock radio, tea and coffee making facilities, a well stocked mini fridge, clean towells, complimentary soap and shower gel!! What more could one ask for? I arrived at around 7pm on Friday evening checked in,Shown to my room and left to get on with it..perfect!! I stayed for three nights , my bed was exceptionally comfortable and my room was very peaceful..on occaision other guests banged the front door, that was the only disturbance i encountered. Staff were very friendly and helpful taking time to direct me around town i had a great suana and pedicure And some very good food to eat. The location of the hotel is excellent...two minutes away from St James Street with a wide selection of restaurants, wine bars, pubs and eateries. And five minutes away from the sea front. The main shopping area and famous 'Lanes' was fifteen minutes walk away, buses run regularly along Upper Rock Gardens and taxis are familiar with the hotel and are prompt and fairly priced. I booked this hotel before reading reviews, i need not have worried i would definately stay here again Thanks very much to all staff for a most pleasant stay." (99310893)
I liked that it was peaceful. Staff were not too much...available when needed but kept a polite distance.
There was nothing i disliked about this hotel.
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Audrey ( Young couple)
from Lichfield , United Kingdom;GB on April 5, 2007
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"Nice standard B&B, pleasant staff, comfortable room and lovely breakfast. A good hotel, would stay here again." (99098887)
Room was nicely furnished and decorated, bed very comfortable and clean, plenty of hot water for shower
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Karen ( Group of adult friends)
from Gillingham , United Kingdom;GB on November 29, 2006
CENTRE OF TOWN
SHOWER, TOP FLOOR EARLY BREAKFAST
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Douglas ( Young couple)
from Abingdon , United Kingdom;GB on November 22, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"Overall a very nice place to stay. The difficulties with parking were more than made up for by the standard of the room, the brekfast and the close proximity to the lanes etc in Brighton." (99019111)
Good location in a quiet area but close to the town centre. Staff were very friendly and helpful
Parking was very difficult
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Steve ( Young couple)
from Banbury , United Kingdom;GB on November 9, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"Although we only stayed one night, this accomodation would have been fine for a longer stay. It was value for money & we would stay there again if in Brighton. The staff were friendly & willing to help. It was a nice place to stay, not too large like the big corporate hotels. You receive more of a personal touch." (99370686)
Close to the town centre, hotel was clean & staff were polite & helpful. Room was good and contained all the facilities you could need.
Nothing
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Debra ( Mature couple)
from Hammersmith , United Kingdom;GB on November 8, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"I would have preferred a smoking room but they did say they couldn't guarantee that so no complaints at all." (99189192)
Very friendly and helpful.
No smoking room
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David ( Young couple)
from Witham , United Kingdom;GB on June 29, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"useing the web site for booking gave us a false impression of the hotel and its surroundings/location, also on arrival found the proprietor un wellcoming and more interested in taking money for our stay (have always paid on departure)" (3304898522)
the breakfast staff were very helpful
was told it was a smoking hotel but on arrival was told no smoking
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Caron ( Mature couple)
from Broxbourne , United Kingdom;GB on June 14, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"Clean, close to sea front. Breakfast was nice. Hotel can provide a garage for small car (on first come first served basis) at " (3304820744)
Friendly, helpful staff, quiet room and comfortable bed and pillows.
Nothing except shower went cold on occasion.
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Anonymous ( Mature couple)
on June 10, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"It was expensive when you consider the above complaints and was really more of a bed and breakfast than a hotel. Other guests could clearly be heard through the walls whether it was snoring or drunken revellry." (3304784308)
It was fairly close to the seafront
The shower was absolutely useless and was difficult to rinse shampoo from hair as water just trickled out and was either scalding hot or freezing cold. There were not enough tables for everyone to be seated at breakfast and you either had to wait or share with other guests.
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Anonymous ( Mature couple)
on May 29, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"all i can say is it was a really nice happy atmosphere, i havnt got any complaints" (3304649385)
The room was very clean and tidy and you were not disturbed and could do what yoy wanted to
nothing
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Anonymous ( Mature couple)
on May 28, 2006
Friendly, polite host.
Noisy occupant in next room.
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Andrew ( Young couple)
from Southborough , United Kingdom;GB on May 24, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"all good. :]" (3304665247)
trying to get the shower at a steady temperature.. worked it out after the second day!
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Anonymous ( Young couple)
on April 23, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"The shabbiness and lack of working shower combined with the disappointing and misleading 4 poster bed meant we were left feeling let down by the accomodation we had booked which at " (3304435891)
The location was good - nice and easy to get into central brighton. Also breakfast was nice.
The whole place seems rather shabby. Our shower didnt work properly all weekend and one morning wouldnt work at all. The advertised four poster bed was a real disappointment as it was just a cheap frame over a normal bed which we were then charged significantly extra for.
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Linda ( Other)
from Penarth , United Kingdom;GB on April 19, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"We liked this hotel much more than we had expected,and more than other, grander hotels because the service was so friendly." (3304499505)
The hotel had character, it was in a good area, and the service was excellent and very friendly.
Nothing.
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Melanie ( Young couple)
from Walthamstow , United Kingdom;GB on April 19, 2006
Good value for money, friendliness of staff and near all the main attractions in Brighton
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Anonymous ( Mature couple)
on April 18, 2006
Very central,clean and quiet.
Had to park about a mile away,not just the hotel`s problem,but Brighton generally.
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Anonymous ( Mature couple)
on March 23, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"I very much wish that I had known how terrible the parking situation was in the neighbourhood. I could have done with parking advice. Otherwise, it all seemed fine for the money." (3304310398)
Quiet, nice host.
Double bed was quite small.
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Leslie ( Family with older children)
from Birkenhead , United Kingdom;GB on March 5, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"The noise during the night was disgusting. I was awake until after 0200 due to talking, partying and door banging." (3304221757)
Location was central. Food was good.
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Zoe ( Young couple)
from London , United Kingdom;GB on February 16, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"The hotel is definitely in keeping with the spirit of a spontaneous weekend away. I booked the room an hour before I left work and, on arrival, the friendly staff had us checked in in no time (and fairly late at night) so we could go out and enjoy Brighton right away. It's a quiet and private hotel that has a subliminal fun nature!" (3304240362)
Location of the hotel, attractiveness of the rooms, warmth and flexibility of the staff
A clearer map on the website would have been handy for us foot passengers
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Anonymous ( Group of adult friends)
on February 15, 2006
It was close to the centre of Brighton
The shower wasn't hot
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Emma ( Group of adult friends)
from Brentwood , United Kingdom;GB on February 2, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"OUr room was basic, but clean, however friends of ours had a lovely room with modern bathroom and a small fridge. It was a shame they picked first! It would be nice if all the rooms were the same standard. The breakfast in the morning was delicious and staff were friendly enough." (3304117629)
Decoration of our room and the shower, the pressue was very poor and it changed from boiling hot to frezzing cold.
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Anonymous ( Young couple)
on January 26, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"It was pleasant." (3304150755)
It's close to the centre. The staff were nice. The mini bar was cheap.
They might want to put bigger beds.
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Lyn ( Mature couple)
from Westward ho! , United Kingdom;GB on January 10, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"The location is excellent and the room was perfectly serviceable. Being Brighton I would have liked to have had useful information on parking options before I booked. Overall the hotel was good value for money except for the less than customer friendly demenour of the staff we met." (3304078119)
Good location, Garage available for parking at reasonable price, Good room amenities such as TV, tea, drinks etc
Friendliness of staff in dealing with customers needs to be significantly improved
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Anonymous ( Same sex couple)
on January 4, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"The parking as in most of Brighton was difficult, but if you go to the seafront and drive along there are spaces that are free and within walking distance of the hotel." (3304072611)
Accomodation was clean and tidy, and staff very friendly and helpful.
We were slightly disappointed that a cooked breakfast was not available on the Sunday morning, as the one we had the day before was delicious.
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David ( Other)
from Frant , United Kingdom;GB on December 14, 2005
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"Used for an overnight stay while attending a concert, the room was clean and competitively priced. Good breakfast and nice hosts." (3005453)
Cleanliness and price.
Parking, though this is a general issue in Brighton and not only specific to this hotel.
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Matthew ( Young couple)
from Stroud , United Kingdom;GB on November 29, 2005
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"Some of the hotel staff were very welcoming - good room at a reasonable price. Not too far from all the action. Recommended for a short break." (2960529)
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Anonymous ( Young couple)
on November 29, 2005
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"My stay at the Westbourne Hotel was overall a very pleasent experience. The accomidation had everything that we wanted athough the layout of the room was a tad unusural as the shower was located in the corner of the room. The room however was very clean and comfortable. The breakfast in the morning was just what the doctor ordered after a night out on the town. I would definately consider using the Westbourne again if i was to visit Brighton again." (2982716)
Friendly atmosphere from staff throughout the stay. Comfortable and clean room although only stayed one night.
There was no nearby parking so ended up driving for about 30 minutes prior to checking trying to find a space. the layout of the room was unusural as the shower was situated in the room and the shower went from hot to cold. I asked for a smoking room upon booking the room and i was given a non-smoking room.
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Anonymous ( Mature couple)
on November 15, 2005
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"Central heating radiator presumably not working ( electric fan heater supplied) Short on power sockets. Windows (old sash) very draughty." (2939153)
Reasonably quiet, parking offered, good breakfast
Closer access to garage (300 yards walk round the block to back of hotel)
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Anonymous ( Young couple)
on October 29, 2005
clean
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Margaret ( Mature couple)
from Tamworth , United Kingdom;GB on August 21, 2005
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"A comfortable, friendly hotel, in an excellent location in Kemp Town with nearby local shops & eating places, very near to the sea front & within easy walking distance of Brighton pier & city attractions & shops. I would have liked to know beforehand about the parking restrictions in the area. There is free parking on the front, but you have to be prepared to walk some distance back to the hotel/centre after parking, and there is a lot of competition for places." (2579377)
Very comfortable bed. Friendly hosts/staff. Breakfast cooked to order.
Little snags: bathroom door handle wobbly (I fixed it temporarily); ditto toilet seat;didn't have a hand towel for last day, but didn't actually need it, so took no action.
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Subhas ( Mature couple)
from Kuala lumpur , Malaysia;MY on August 9, 2005
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"CLEAN ENVIRONMENT AND FRIENDLY AND HELPFUL OWNERS/MANAGEMENT!" (2483745)
SPACIOUS AND FULLY EQUIP ROOM.
NONE
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Peter ( Mature couple)
from Dunbar , United Kingdom;GB on July 9, 2005
We were apprehensive about our stay having read the reviews after booking. This was unnecessary as our room was immaculate and our welcome friendly. None of the comments we read was appropriate to our room or our stay. We have no hesitation in recommending this hotel and plan to return. Elisabeth Allison and Peter Lewis
SKY TV
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Anonymous ( Mature couple)
on May 25, 2005
friendly service and hotel was very clean
parking was very difficult to find close by.
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Declan ( Mature couple)
from Oxford , United Kingdom on March 23, 2005
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"I felt 'duped' by the website portrayal of this hotel. Im fact, we did not stay. We saw the room and did not want to stay. I talked to owners to express by views and still had to pay one night's accomodation. I felt very angry that it did not live up to it's website image." (2020727)
I was extremely disappointed! It was nothing like the pics on the website.
It smelt stale in the room. The room was in poor decorative state.
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Gary ( Mature couple)
from Bishops stortford , United Kingdom;GB on March 15, 2005
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"VERY GOOD FOR CLOSE TO SEA AND TOWN, EASY TO FIND, BUT PARKING VERY LIMITED" (1853601)
CLOSE TO TOWN
BEING ASKED FOR THE MONEY JUST AFTER WALKING IN THE BUILDING. PARKING VERY POOR
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Lucie ( Other)
from Upminster , United Kingdom on March 1, 2005
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"This a very simple cheap and cheeful bed and breakfast. The rooms are clean and ideal if you just want somewhere to crash after a night on the tiles! Excellent value for money with a delicious cooked breakfast in the morning." (1966238)
room clean, tidy and excellent value for money!
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Mark ( Group of adult friends)
from Beford , United Kingdom on February 16, 2005
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"I feel the owner/manager was very rude, one word answers is not suffcient in any way. Payment was asked for and I tried to pay with a card she said not working and held her hand open, very rude." (1837109)
Room was very clean
Could not latch the door only way to close the door was to lock it, Floor boards squeked all over the hotel. I rate this more as a B & B rather thsan a hotel
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Christopher ( Young couple)
from Leicester , United Kingdom on February 2, 2005
Freidly atmosphere and helpfullness of the staff. Very quiet and ideally located near the town centre.
Lack of parking facilities.
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Graham ( Mature couple)
from Putney , United Kingdom;GB on February 1, 2005
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"This is a modest hotel but at £50 b&b for two is good value for money. The hotel offers no pretensions but the room was big, the sheets very clean and crisp, staff were friendly, the breakfast fine: would happily stay here again when next on a one night/weekend visit." (1859726)
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Anonymous ( Young couple)
on February 1, 2005
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"Rather unwelcoming hotelier greeted us. Room had pleasant, smart decor apart from cheap mfi furniture (chest of drawers, cupboards) which was a pity. Pleasant, helpful man served breakfast." (1867832)
Clean room. Breakfast good. Friendly person serving breakfast.
Cheap mfi furniture in room. Water/pipe noise during night. Uncomfortable bed.
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Anonymous ( Solo leisure traveller)
on September 2, 2006
Parkplaetze!!!!!
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Nathalie ( Young couple)
from Rexpoede , France;FR on February 1, 2006
Westbourne Hotel - Guest House, Brighton - Reviews & Ratings"aucune demande particuliére" (3304126124)
petit déjeuner excellent,probléme pour se garer à Brighton
aucun
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Anonymous ( Young couple)
on August 9, 2005
Sehr freundlicher Service; sehr gemütliche Zimmer, nette Atmosphäre
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Just okay. However, I suggest price-range of hotels be provided on webpage to give visitors better idea of what to expect for facilities of a certain price." (107287070)
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Features listed in webpage led to over-expectation