Manor House Hotel, Guildford - Reviews & Ratings
Newlands Corner, Guildford, GU4 8SE
Manor House Hotel, Guildford
Set in 9 acres of parkland with superb leisure club facilities, the hotel is a well placed for Guildford, Woking and the M25. The hotel offers comforta... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Anonymous ( Mature couple)
on March 30, 2008
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Mark ( Solo business traveller)
from Nottingham , GB on March 8, 2008
Manor House Hotel, Guildford - Reviews & Ratings"No complaints at all.." (97662644)
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on March 7, 2008
Manor House Hotel, Guildford - Reviews & Ratings"£50 odd pound for one night was about right - Room I stayed in was in need of a) refurbishment and b) a new mattress. As previously mentioned the mobile phone recepition is very poor (vodaphone = middle of car park.)" (97430855)
Average accommodation OK for one night
Poor mattress (springs sticking out.) Temperamental shower, very difficult to get it to run warm unless it was turned right down
1 of 1 people found this review helpful:
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Tanya ( Solo business traveller)
from Liverpool , GB on February 22, 2008
Manor House Hotel, Guildford - Reviews & Ratings"This hotel is friendly, and I did not feel uncomfortable being a solo business traveller - there were many individuals in the restaurant in the evening! The food was good, and I liked the layout and friendly feel of the hotel." (97477060)
The room was light and airy, and the staff friendly
1 of 1 people found this review helpful:
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Louise ( Solo business traveller)
from Rotherham , GB on November 16, 2007
Manor House Hotel, Guildford - Reviews & Ratings"The food was excellent" (97292118)
1 of 1 people found this review helpful:
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Robert ( Young couple)
from Castleford , GB on October 29, 2007
Very friendly staff.
Paper-thin walls in the room.
1 of 1 people found this review helpful:
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( Solo business traveller)
from Plymouth , GB on December 1, 2008
Manor House Hotel, Guildford - Reviews & Ratings"Ok" (107654860)
Easy to find hotel, with ok facilities
Was warned about the food(on late rooms), which to be honest i didn't have a problem with. Although i did have a problem with the way the staff were shouting at each other in the morning. Fol.lowed up by the restaurant manager screching "don't you raise your voice to me young lady..." which is about one of the most patronising things a bloke can say. Obviously hasn't had much managerial training. followed up with "if you two can't get on... one of you will have to leave..." not really managing the situation, especially in earshot of paying customers.
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Anonymous ( Mature couple)
on July 1, 2008
Manor House Hotel, Guildford - Reviews & Ratings"would stay again although a bit pricey." (108019473)
lovely staff, good location, lovely breakfast
bar shut at times -hard to get a drink
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Anonymous ( Solo leisure traveller)
on June 16, 2008
Manor House Hotel, Guildford - Reviews & Ratings"Generally disappointing stay. I took pot luck on picking the hotel, trusting a few reviews, the fact it's situated in some lovely countryside and the possibility of spending a little over the odds might get me a better quality of hotel (compared to the town centre type, multi-national, chains). I'm sorry, but I wouldn't stay here again." (97793735)
Nice, pleasant surroundings. Check-in was quite easy and I didn't even have to produce any proof of booking on the Internet, or ID. The evening meal in the bar was reasonably hot, and served fairly quickly, even though there was a wedding party in the hotel. It tasted ok too, but shame the portions weren't bigger, especially the sweet, which cost £5 for a chocolate mouse no bigger than an expresso sized coffee cup!
Check-in was typical of many larger hostelries - short, blunt and to the point. No pleasantries from the desk staff. I had to ask for basic directions to get to my room. The room had light bulbs not working, one in the main bedroom light and one in the light above the bathroom mirror. Didn't find out till later that evening but too tired to be bothered calling room service. Also found a bracket broken which was supposed to be holding up the glass shower screen. The room seemed fairly clean though, as it had recently been given a quick lick of paint. Breakfast was pretty poor - all the cooked breakfast foods were kept warm in hot dishes ready to help yourself. The scrambled egg had 'dark' bits in it and the bacon looked and tasted as though it had been steamed - not grilled or fried. The coffee and tea was luke-warm from vacuum flasks. The only thing 'fresh' was the toast delivered to your table, but that was as thin as cardboard. To top it all, there were no pleasantries from the European staff. Not sure if it was due to language or culture barrier, or perhaps because they were over-worked and rushing around. Whatever the reason, the 'personal' touch was lacking, which spoilt this one-off stay.
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Anonymous ( Family with older children)
on June 12, 2008
The staff were very friendly and helpful and a real asset. The location is fantastic.
The bed was uncomfortable
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Anton ( Young couple)
from St albans , GB on October 31, 2007
Manor House Hotel, Guildford - Reviews & Ratings"Would go there again" (97330011)
Facilities
bed was really small for 2
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Anonymous ( Young couple)
on October 2, 2007
Manor House Hotel, Guildford - Reviews & Ratings"We booked this hotel on the recomndation of friends in the area, but they had not visited the hotel themselves. We are experienced worldwide travellers, and as such felt that this hotel offers very poor value for money. The room (especailly the bathroom) is in need of an overhaul, the decor is very old fashioned, and the bathroom is very poor." (97139804)
Location.
Everything else. The room was old-fashioned, the bathroom was in serious need of an upgrade, the staff were off-hand.
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Richard ( Young couple)
from Cheltenham , GB on August 1, 2007
Clean room.., good powerful shower.
Not much... just a bit of a faded interior...
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Anonymous ( Same sex couple)
on April 14, 2007
the swimming pool and other leisure facilities were great, the staff were excellent, and the views were lovely
the heating in the bedroom was somewhat erratic
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Amanda ( Solo leisure traveller)
from Woking , GB on April 10, 2007
Manor House Hotel, Guildford - Reviews & Ratings"Excellent location, beautiful views, overall a pleasant stay" (99062433)
clean and tidy
the noise of the aerobics lessons
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Grant ( Young couple)
from Essex , United Kingdom;GB on March 16, 2007
Manor House Hotel, Guildford - Reviews & Ratings"Not good value." (99974760)
Very nice location.
The room needs decoration
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Anonymous ( Mature couple)
on March 12, 2007
Manor House Hotel, Guildford - Reviews & Ratings"The staff were very pleasant. Our room was situated up several flights of stairs - no lift. Tired paint work. Small room & en suite and we were rather chilly as only blankets provided, no duvets." (99251882)
We disliked the fact that there was no lift and our room was up several flights of stairs. No duvets small room, & ensuite rather chilly.
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Laurie ( Mature couple)
from Rayleigh , United Kingdom;GB on November 7, 2006
Manor House Hotel, Guildford - Reviews & Ratings"Overall OK, website does not indicate the spa is open to non residents and needs to be prebooked" (99123820)
proximity to Wisley, and excellent leisure complex.
uncomfortable bed and average evening meal. Wife unable to book anything at spa treatments
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Anonymous ( Mature couple)
on October 29, 2006
Manor House Hotel, Guildford - Reviews & Ratings"Hotel was fine, stay was too short to appreciate the facilities fully." (99404478)
Peaceful countryside setting
Double bed was a bit cramped
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Anonymous ( Mature couple)
on August 31, 2006
Manor House Hotel, Guildford - Reviews & Ratings"first impressions very nice,easy parking, check in good receptionest very pleasent,room stank of smoke, although we had requested a non smoking room, asked for room move receptionest again very helpful,second room (see comments above),after unpacking we sat in the conservatory and ordered coffee this never did arrive receptionest very appologetic ( i did tell them honest),we dined out in the evening,good nights sleep,breakfast very good, check out fine,it would have been nice to have been informed about the wedding taking place,noisy public areas young children running around (only having fun i know)but we should have been informed i will come back to use the leisure facilities which looked very nice and modern" (3305142857)
Non smoking room ,tea and coffee facilities, good selection of tv channels,
mould in bathroom , peeling paint, to dark
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Hilary ( Mature couple)
from Dagenham , United Kingdom;GB on August 27, 2006
Manor House Hotel, Guildford - Reviews & Ratings"Very pleasant hotel with friendly staff, comfortable rooms and excellent food in lovely surroundings." (3305141864)
Peace and quiet and lovely surroundings
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Douglas ( Young couple)
from Maidstone , United Kingdom;GB on August 6, 2006
Manor House Hotel, Guildford - Reviews & Ratings"Very pleasant surroundings, helpful staff, well-presented facilities. Basically a very nice place to stay!" (3304954374)
Facilities included - swimming pool; the ex-heavy-metaller lady who waited on us in the evening was brilliant!
Nothing
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John ( Group of work colleagues)
from Bishops stortford , United Kingdom;GB on August 3, 2006
Manor House Hotel, Guildford - Reviews & Ratings"I will stay again, pleasant convenient, and good value" (3305122805)
room was clean dry and well ventilated Breakfast was good, but needed hash browns and black pudding added to the choice. Staff very polite and helpful
hand basin plug mechanism jammed, making it very difficult to shave in the morning
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Brian ( Mature couple)
from Scarborough , United Kingdom;GB on August 2, 2006
Manor House Hotel, Guildford - Reviews & Ratings"Best hotel we've stayed in for a long time!" (3305048287)
Beautiful surroundings, hotel and excellent facilities
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Anonymous ( Group of work colleagues)
on August 1, 2006
Manor House Hotel, Guildford - Reviews & Ratings"STAFF ON THE WHOLE VERY FRIENDLY AND HELPFUL. FACILITIES VERY GOOD THOUGH A LIFT TO THE FIRST FLOOR WOULD BE GOOD. I WOULD LIKE TO VISIT AGAIN BUT NEXT TIME FOR PLEASURE TO BE ABLE TO ENJOY THE SURROUNDINGS." (3304105202)
VERY NICE LOCATION, ACCOMODATION GOOD. BATHROOM/SHOWER EXCELLENT
FOUND IT A LITTLE NOISY AT TIMES. BREAKFAST THE SAME DAILY A LITTLE VARIETY WOULD HAVE BEEN NICE.
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Anonymous ( Other)
on August 1, 2006
Manor House Hotel, Guildford - Reviews & Ratings"Only stayed over for one night, would love to have stayed for longer to enjoy the gardens etc. The room was lovely, very 'countryish'. The meals were wonderful and not too expensive. Staff were helpful. I wish I could have stayed longer but arrived late and then had to be away early so didnt get the chance to experience the leisure facilities. Would definately stay again." (3305093739)
Beautiful location, clean rooms, friendly, helpful staff, meals were excellent. Check in and out very quick. Room service very quick.
Nothing to dislike
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Anonymous ( Mature couple)
on July 31, 2006
Setting was very quiet but then there was a party going on immediately under our room till midnight
No air conditioning ( expected for
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Peter ( Solo business traveller)
from Colwyn bay , United Kingdom;GB on July 29, 2006
Manor House Hotel, Guildford - Reviews & Ratings"The Wi-Fi connection was very poor in my room - almost unuseable and I could only get a signal on my mobile phone by standing out on the lawn in the driveway (along with 3-4 other guests!) which made this a poor locaction for a business traveler." (3305097676)
A nice country setting for this hotel and well kept real ale in the bar.
Poor mobile phone and Wi-Fi connectivity
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Philip ( Solo business traveller)
from Nottingham , United Kingdom;GB on July 28, 2006
Manor House Hotel, Guildford - Reviews & Ratings"A really nice hotel, who make you feel welcome. The chap behind the bar is very friendly, as are all the staff I met. Food is very good, with some interesting dishes to try. The rooms are very clean and tidy. A lot of people I met at the hotel were very satisfied." (3304970262)
Clean and tidy, good views
Bathroom was a little worn
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Anonymous ( Group of adult friends)
on July 19, 2006
Clean bright room
nothing
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Anonymous ( Young couple)
on July 16, 2006
Manor House Hotel, Guildford - Reviews & Ratings"Excellent location, good food and facilities. Would definately recommend this hotel" (3304925223)
Quiet place with good service and character
Room was a little too warm
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Anonymous ( Mature couple)
on July 13, 2006
Manor House Hotel, Guildford - Reviews & Ratings"What appears to be a lovely hotel on the internet and looks a lovely hotel when you arrive in the grounds turns out to have very average & dated rooms and bathrooms. Because the spare pillows were dirty & stained this confirms that I would not stay at this hotel again." (3304829391)
Wallpaper coming away on walls, TV remote held together with tape. Only one pillow each on bed and spares in wardrobe dirty and no pillow covers. Stains on carpet. Windows & paintwork shabby. Bathroom needs updating. Lots of noise & door banging from next door. No lift
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Anonymous ( Young couple)
on July 12, 2006
Manor House Hotel, Guildford - Reviews & Ratings"The hotel was friendly and welcoming, but hte decor of our room was disappointing, we were also put in a smoking room when we requested non smoking, again we were not informed of this and only found out when we entered the room. Being in a room in the loudest part of the hotel was also disappointing. The hotel staff were kind enough to offer a free breakfast and 10% discount as compensation, which has left us feeling we would again return to the hotel and are considering using the hotel as a wedding venue." (3304951231)
The hotel was in beautiful surroundings and the leaisure facilities were very good. The staff were also very friendly
I was not told prior to arriving that there was a wedding party at the hotel and we were put in a room directly above the reception room.
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Helen ( Group of adult friends)
from St albans , United Kingdom;GB on July 8, 2006
Lovely surroundings, excellent and friendly staff
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Jacqueline ( Other)
from Telford , United Kingdom;GB on July 5, 2006
Manor House Hotel, Guildford - Reviews & Ratings"The staff at this hotel were amazing. Friends came to meet us in the hotel grounds AFTER we had checked out. It was a scorching day and their four children were thirsty. Their father went in to the reception to ask if the bar was open to buy them a drink.Instead, the receptionist organised two iced water jugs and glasses for all nine adults and children to be brought out to us in the grounds free of charge - we loved everything about this hotel but were especially impressed by this level of friendliness and customer service." (3304892551)
An excellent room, beautiful surroundings and great facilities.
Nothing
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Anonymous ( Young couple)
on July 4, 2006
Hotel gardens very pretty and well-maintained
Breakfast, especially continental, quite expensive
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Anonymous ( Mature couple)
on June 27, 2006
Clean and facilities all functiong
room slightly small
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Alasdair ( Solo business traveller)
from Uttoxeter , United Kingdom;GB on June 16, 2006
Manor House Hotel, Guildford - Reviews & Ratings"Great hotel and good value. If they want ot to be even better, the breakfast croissants could be less doughy." (3304855413)
Hotel is beautifully situated in its own garden
Nothing
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Anonymous ( Solo business traveller)
on June 13, 2006
Manor House Hotel, Guildford - Reviews & Ratings"I was looking for a phonenumber in Woking. The receptionist could not help me, only managers had access to the internet. A phonebook was not available, nor was a manager. Please make phone-enquieries on the internet available to reception staff." (3304811963)
good value, lovely landscape
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James ( Other)
from Normanton , United Kingdom;GB on June 2, 2006
Manor House Hotel, Guildford - Reviews & Ratings"The Manor House Hotel proved to be a very lucky on-line find for an overnight stay prior to attending a sad occasion the following day in Woking. The hotel's quiet rural location, yet conveniently situated within minutes of A3/M25, was wonderful after a 220-mile drive. We were most impressed by the friendliness and courtesy of the staff, the overall decor, furnishings, and cleanliness; the hotel's tariff (got a great 'on-line' booking rate!), the restaurant tariff (best value 'Full English Breakfast' I've ever had!), and being offered the excellent Spa facilities at no extra charge! The Manor House Hotel far exceeded my expectations, so I applaud the management and staff for running a hotel that I didn't want to leave rather than one that I couldn't wait to get away from!" (3304732545)
Its peaceful location, welcoming and friendly staff, inclusive use of the Leisure Spa facilities, the perfectly adequate restaurant menu with its well-prepared and presented fresh good value food, an excellent 'Full English Breakfast' - with the emphasis on 'full'! - and the overall ambience of the hotel.
The guest/s in the adjoining room who had their TV on until after midnight at a volume loud enough to be heard through the wall - but not enough for me to contact the desk.
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Sarah ( Young couple)
from East barnet , United Kingdom;GB on May 31, 2006
fantastic room, lovely grounds and first class breakfast!
nothing
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Robert ( Solo business traveller)
from Rostrenen , France;FR on May 22, 2006
quiet country setting
nothing
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Robert ( Solo business traveller)
from Nottingham , United Kingdom;GB on May 22, 2006
cost of breakfast
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Anonymous ( Solo business traveller)
on May 21, 2006
Manor House Hotel, Guildford - Reviews & Ratings"the hotel was sold as a comfortable hotel when in fact underneath the overall facade it was shabby. the room we stayed was really of a poor quality. the room had not been updated for at least 10 years i would say. the TV was 15 years old ! the bathroom was very poor quality. the bath was damaged. the fittings old and not working correctly. good point was the service." (3304692216)
Good gym. Retarant food service good
the hotel was in need of a revamp. the room were tired looking and need the bathroom updating. the bed was very poor.
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Julian ( Solo business traveller)
from Wells-next-the-sea , United Kingdom;GB on May 15, 2006
The leisure facilities, as well as the peace and quite.
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Anonymous ( Solo leisure traveller)
on May 11, 2006
Nice room
Room was noisy during the hours the gym was open, as the treadmill was clearly heard. Glad it was the weekend as the gym was open shorter hours than midweek.
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Anonymous ( Solo business traveller)
on May 8, 2006
Manor House Hotel, Guildford - Reviews & Ratings"Staff were friendly but rooms could do with a revamp. Peeling wallpaper, dated bathroom (leaking shower, chipped mdf, etc). Could hear the guest next door snoring! Overall, despite the staff's efforts and the beautiful location, a disappointing stay." (3304627758)
Friendly staff
Small room, rather shabby (peeling wallpaper, leaking shower). No lift. Bad soundproofing.
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David ( Mature couple)
from Preston , United Kingdom;GB on May 5, 2006
Manor House Hotel, Guildford - Reviews & Ratings"The hotel is in nice countryside with some good views and was nice and quiet. The (double) bed was a little narrow so we did not get a very good night's sleep. The dinner was exceptionally tasty - I would recommend this restaurant. The room was a bit scruffy and the bathroom was not very clean (OK for me as a man but my wife did not like it). I found the room to have a slightly depressing ambience due to the dark decor, plain furnishings and the small window - OK for a short stay but I would not have liked it for a longer holiday (though to be fair we had taken the cheapest standard double room). I had requested on the internet booking a smoking room but we were given a no-smoking room - though there was a lounge area and a bar where I could smoke (after the ban on smoking in public places comes in force getting a smoking room when requested would be more important as this would be the only legal place for a smoke!)" (3304514106)
Nice hotel, friendly staff, dinner exceptionally good
Room not very clean. No-smoking room provided though smoking requested.
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Shaun ( Solo business traveller)
from Eastbourne , United Kingdom;GB on April 25, 2006
Manor House Hotel, Guildford - Reviews & Ratings"I used the swimming pool both in the evening and again early in the morning, my room was very comfortable and everything was cleaned to a very high standard. The cost of my room was very competatively priced (even cheaper the local travel lodge and premier inn. The online booking facilities were simple and clear to use. I would not hesitate to stay at your hotel again when in the area and to recommend you to colleagues." (3304575045)
The facilities at the hotel were excellent, the room that I stayed in was immaculate and all staff were very friendly
nothing
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Anonymous ( Young couple)
on April 22, 2006
Grounds, leisure club.
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Room was very pleasnat and clean. Food from restaurant was good value although we had the bar meals Breakfast was good value -cooked with the option of cereal and fruit juices. Would stay again Unable to comment on leisure facilities due to injury prior to stay" (97990168)
very clean and pleasant. Staff very keen to help.
1 of 1 people found this review helpful: