Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings
Cobalt Business Park, West Allotment, Newcastle Upon Tyne, NE27 0BY
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne
The Newcastle Village Hotel and Leisure Club is more than just a hotel, its perfect for business, pleasure or leisure. Complete with the regions largest hotel l... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
9/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 9/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 9/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Stacy ( Family with older children)
from Shettleston, glasgow , GB on September 18, 2008
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Neil ( Young couple)
from Scotby , GB on August 1, 2008
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"a very relaxing break." (108067694)
Excellent pool and gym. good food. nice room.
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Karen ( Group of work colleagues)
from Shirebrook , GB on July 29, 2008
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"fantastic" (108052358)
very friendly staff
having to come home
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Daniel ( Young couple)
from Leicestershire , GB on June 25, 2008
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"enjoyable" (97632924)
Nice modern,clean rooms,friendly helpful staff
verve restaurant food not up to the standard of the rest of quality of the hotel. food dry and left most of it.
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Anonymous ( Solo business traveller)
on June 10, 2008
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"nice hotel, rooms a bit dated. good food" (97985508)
lobby very nice. good staff. reasonable price and its great to have a gym although i didnt get chace to try it out
the room decor doesnt match the image of the hotel, they are very dated. The hotel was very noisy i could hear everything out in the hall and it was very noisy when the person in the room above was moving around.
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Carol ( Mature couple)
from York , GB on May 28, 2008
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"The hotel was fine and the leisure area first class, however the evening meal was poor. We ate in the Verve which was busy but the starter which arrived for one of us was not as ordered and the pasta starter for the other was very wet as it had not been drained propely, we only ordered one main course which was fine and the dessert was fine but the cheese and biscuits consisted of just three pieces of cheddar, thes item were corrected but should not have happened." (97315831)
The pool area must be one of the best in the country
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Anonymous ( Solo leisure traveller)
on May 14, 2008
sky
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Anonymous ( Group of adult friends)
on April 16, 2008
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"a very pleasant experiance, very friendly staff and also happy to oblige. unfortunately breakfast was very disorganised, not enough tables to accomodate peak times and the staff didnt seem to be allocated specific tasks, so it consequently seemed that nothing got done. breakfast itself was very exceptable." (97853064)
upgraded on arrival as we were offered a King Size room for £15.00 extra. money well spent as it was in the excellent new extension.
the layout means you had to go up stairs to actually then go down to the ground floor, sounds strange but is factual.
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Anonymous ( Mature couple)
on March 19, 2008
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"the hotel is in very good order, has very good facilities i.e. swimming pool, gym, restaurant, bar etc. drinks and food are a little pricey, but i suppose no more so than most other hotels of this statue." (97423156)
modern ,clean room with all the facilities you could want
nothing springs to mind
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John ( Mature couple)
from London , GB on January 3, 2008
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Excellent restaurants! The food was very good and always beautifully presented (mushrooms on toast as a starter was fantastic). The bar food served a very similar menu to the main restaurant but was correspondingly cheaper." (97226055)
good sized rooms and bathrooms
style was too modern for our taste
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Sarah ( Young couple)
from Stakeford , GB on December 5, 2007
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"i enjoyed the stay and would come again.we booked online and i would have like to have known that you dont actually pay for the room when you book it. i didnt think i had anything to pay when i got to the hotel. the online site should be a little clearer when booking." (97560508)
we liked everything about our stay. we has a really nice time, just wished breakfast was on until a little later.
the girl at the reception desk was a little rude when we were checking in. There were a couple of other people there so she may have been abit stressed but we do like to be greeted with a smile.
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Josephine ( Young couple)
from Berwick upon tweed , GB on December 4, 2007
Very pleasant, clean, comfortable with very good facilities.
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Stephen ( Solo leisure traveller)
from St neots , GB on June 29, 2007
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Good value for money." (99388746)
Modern, clean, good facilities
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Anonymous ( Young couple)
on June 13, 2007
clean
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Alison ( Young couple)
from Blyth , GB on June 13, 2007
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Not much i'd change, just to have a bit more choice on the menus in the restaurants and for room service." (99175829)
clean and tidy...
could have more choice on the menus... breakfast, dinner and room service...
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Margaret ( Mature couple)
from Cramlington , GB on May 31, 2007
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"I would have liked to have known how close the nearest outside restaurant and bar were. I would also have liked to have seen a proper picture of the bedrooms, which on the website were totally different to the room we stayed in. The bar area was uninviting. Restaurant had the same menu as the bar and as we were eating dinner, the staff were setting up for breakfast which was quite intrusive. Loud music played until after 2am. Noisy residents and door slamming after 2am. Not much sound proofing. Very disappointing. Would not stay again unless drastic action taken to improve housekeeping and sound proofing." (99332255)
Ample parking, good breakfast choice.
It was pretty basic, and for a new hotel very disappointing. The worse part was that we had unclean towels on our arrival, even after several requests for them to be changed, they never were and we ended up using our own!
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Anonymous ( Mature couple)
on May 31, 2007
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Would like a bit more on the dinner menu. Breakfast excellent." (99951050)
Lovely warm pool
Noisy people in the corridors at 4 in the morning. You cannot help that but can anything be done
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R ( Mature couple)
from Mansfield , GB on May 16, 2007
The room was a very good size, light, airy and modern with a good bathroom and excellent shower.
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Chris ( Young couple)
from Ossett , United Kingdom;GB on January 31, 2007
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Overall the facilities are above standard,we would reccomend the village to friends and family, and would definately stay there again," (99563889)
Clean & bright decor, temperature control,usual extras in the room that you require,good facilities in the main hotel,
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Anonymous ( Solo business traveller)
on December 19, 2006
food was no more than average.
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John ( Group of adult friends)
from Walkington , United Kingdom;GB on December 6, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"ROOMS ARE A GOOD SIZE. FACILITIES ARE CLEAN, WELL MAINTAINED AND MODERN. FRIENDLY ATMOSPHERE. RECEPTION STAFF EXCELLENT." (99504574)
GOOD QUALITY AND EASE OF ACCESS TO FACILITIES.
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Anonymous ( Mature couple)
on December 6, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"The hotel is located near enough to Newcastle to allow you to spend time shopping and also gives easy access to the North East Coast." (99504671)
A modern hotel with good facilities
Not being able to use the hotel restaraunt on both eveings because it was booked for Christmas function. Whilst the hotel ensured that we had a non-smoking room the smell of cigarettes permeated through the corridors.
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Anonymous ( Mature couple)
on November 26, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Easy access from the A1 with plenty of parking space. The room was very clean and well laid out with plenty of room. The food was excellent and reasonably priced (A'la carte) with an even cheaper option in the lounge bar. The leisure facilities were fantastic, just what was required after a day shopping. Also well situated for use of the Metro to the city centre/Gateshead (no need to take the car into the city centre). We walked to the Metro (about 10/15 minutes) but there is some parking at the station to leave the car." (99881266)
Clean and spacious room. (We were upgraded to a family room)
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Anonymous ( Mature couple)
on November 23, 2006
I enjoyed the leisure facilities very much, I also enjoyed the Village Pub.
I thought the restaurant was over priced. Badly lit, had no class, served small portions and was generally filthy.
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Carly ( Young couple)
from Liverpool , United Kingdom;GB on November 16, 2006
it was clean and tidy
the location was a bit out of the way, it is situated on a business park and the traffic on a saturday was terrible. breakfast was not nice, it was cold and greasy.
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Anonymous ( Young couple)
on October 25, 2006
spacious, clean, comfortable.
was put in smoking room and as both non smokers this was unpleasant,
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Anonymous ( Young couple)
on October 25, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"The hotel is easy to find on the North-East side of Newcastle, but is a bit out of the way for the city centre (" (99762655)
Spacious rooms and reasonably modern
Bathroom towels and toiletries set up for one - we had to help ourselves to spare towels left in main room
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Anonymous ( Solo business traveller)
on October 13, 2008
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Excellent hotel experience spoiled by poor restaraunt experience" (107747268)
Quality of rooms, value for money and wifi availability
Quality of restaraunt staff
0 of 1 people found this review helpful:
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Bjorn sverre ( Family with young children)
from Husoysund , Norway;NO on September 15, 2006
Children were welcome
No room for 2 adults and 2 children available. Had to book two double rooms - each double room could easily be made into a room for 4.
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P ( Solo business traveller)
from Rugby , GB on September 29, 2008
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Will be happy to use again and have recommended to others" (107143857)
Excellent check in process and quality of King room was excellent
Evening staff in restaraunt seemed disorganised and slow. Internet site not the most user friendly - telephoned the hotel instead
0 of 1 people found this review helpful:
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Judith ( Mature couple)
from Bedford , United Kingdom;GB on September 7, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Staff avoided eye contact and went about doing their job. Not sure if anyone was happy? keen? certainly not welcoming. Steak was cold before steak knife was found. No large swimming costumes for sale as We had forgotten ours" (3305106432)
Liked the special offer package price Loved the pool & sauna.
Standard rate for 1 night too expensive for us.
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Steve ( Group of adult friends)
from Sittingbourne , GB on September 23, 2008
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"We enjoyed our stay on the whole but the noise on Saturday night spoilt it. " (107138920)
The staff were very friendly and helpful. The room and swimming pool were spotless. The breakfast selection was wonderful. We didn't eat in the hotel any other time as the prices were too high.
We had very little sleep on Friday night as the room overlooked a seated area outside and the noise from a wedding party was exceptionally loud until 3 a.m. Surely it would be btter to have family rooms away from the entrance and this area. I called down to reception at 2a.m. as I had to get up early to attend a confernce on Saturday. The manager spoke to them and they did quieten for a short while but they soon started up again. Also the sofa bed one of my sons slept in was quite uncomfortable but the pull out part of it was fine.
0 of 1 people found this review helpful:
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Philip ( Mature couple)
from Ushaw moor , United Kingdom;GB on September 4, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"A very modern comfortable hotel,within easy reach from the main a19 corridor.Very close to Newcastle-upon-Tyne and also Whitley Bay (FAMED FOR ITS LIVELY NIGHT LIFE)a fast and inexpensive bus links the hotel to the costal resort. Excellent leisure facilites,swimming pool,steam and sauna together with an extensive gym. Early bird specials in the restaurant (2 course for 6.95). Good sized rooms fully equiped warm and comfortable, I highly recommed this hotel either for a leisure break or equally for the business traveller." (3304738620)
leisure facilities,warm comfortable rooms,excellent food.
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John ( Mature couple)
from Widnes , United Kingdom;GB on August 22, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"The whole experience was fantastic; the food, the staff and facilities provided were all superb." (3304722964)
Very clean and everything we needed was avaialable to us.
Nothing
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Philip ( Solo business traveller)
from Thatcham , United Kingdom;GB on August 15, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Male changing room in the leisure club has been undergoing some sort of rebuild for ages, very inconvenient, but the extensive gym/pool is worth it. A nice place to stay but expensive if you cant find an 'offer' price somewhere. Food in the pub is good too." (3305145512)
All well presented, very clean (as it should be for a new hotel)
Nothing much
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Anonymous ( Young couple)
on August 11, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"We really enjoyed this hotel wished we had stayed for two or more nights and made use of rest of hotel and leasure area. i wish we would have known of the theme nights we would have liked to attended some of them.it would be nice to keep us imformed of these as we could be interested at a latter time" (3305048241)
price and meal was great
not a dislike but was a bit out of way
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Anonymous ( Young couple)
on August 10, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Hotel and staff were very nice, food was tasty and well presented (breakfast on Sunday was better than Monday - more variety, not on hot plate stand so long),would have liked to know in advance that the leisure facilities were so good as didn't bring appropriate clothes so could not use them at all." (3305083493)
good size rooms, friendly staff
the bar lights were very bright and it was very quiet, with no music
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Anonymous ( Young couple)
on August 10, 2006
Restaurant served lovely breakfast and evening meals with a varied menu. The restaurant staff were very friendly and helpful.
No Room Service and No Pay Per View TV channels.
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George ( Mature couple)
from Lincoln , United Kingdom;GB on August 10, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Ideally situated for touring the area. The hotel was exactly as described. (Will there be further eating areas when the extension is finished as I think the present one will not cope with extra customers)." (3305153148)
Having the pub and health club on site made the hotel appear more friendly and used. Sometimes you can arrive at an hotel and it can be completely dead and unwelcoming.
Only two small points. There was a stain on the bedroom carpet and there had been a celbration in the restaurant and the following morning the floor was still covered in confetti and was sticky.
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Elizabeth ( Young couple)
from Bishops stortford , United Kingdom;GB on August 8, 2006
Convenient, clean, reasonably priced
Noisy - was woken early both mornings
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Anonymous ( Mature couple)
on August 3, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Staff helpful. Bedrooms and leisure facilities were excellent. Some of the furnishings in the restaurant and bar need cleaning or replacing as they looked rather grubby. Also the menu in the eating areas didn't offer much in the way of salad options, though it was not a problem to get when I asked for salad instead of chips/jacket potato with my meal. There is a new extension being built but we didn't hear much noise, in fact the chickens in the nearby allotments were noisier! We also heard music, probably from the function rooms below but it wasn't overloud and stopped at midnight. We would definately use this hotel again as the 3 night room and breakfast offer we had was good value." (3305035167)
Lovely room with a fan provided as there was no air con.Excellent pool and gym
A small fridge and air con would have been useful as we had very hot weather.
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Anne ( Group of adult friends)
from Glasgow , United Kingdom;GB on August 2, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Overall would recommend this hotel to others." (3305085333)
The hotel, staff and accommodation were all of a very high standard at a very reasonable cost.
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Stephen ( Solo leisure traveller)
from St neots , United Kingdom;GB on July 26, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Very efficiently and professionally run hotel. Clean and tidy. Helpful staff. Good choices in restaurant. Set in a business park, the hotel does not offer panoramic sea views, but it is a good base for travelling around the area by car." (3304866844)
Clean room and hotel. Well run.
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Gerald ( Mature couple)
from Dumfries , United Kingdom;GB on July 20, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Most of the staff were pleaseant but a couple could do with customer care training or a different vocation. My wife and I had a meal in the resturant on the first night. She requested the mediterranian veg and was served with veg in season. The second night wew ate in the bar and had to ask for the table to be cleaned just as the waiter was about to lay down the cuttlery. The room we were given was in the middle of a wedding party and over or near the function room where the recption was. I feel it would be better if guests not part of the wedding were given rooms farther from the function room and away from the guests." (3304966888)
the leisure area was very good. having access to the out side with sun loungers is excellent
the bed was fitted with the wrong size duvet and it was holed,another one was brought in and was still the wrong size, try again, success. apologies were offered and a basket of fruit sent to the room.
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Anonymous ( Mature couple)
on July 19, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Pleasant and welcoming entrance, bar areas and rooms. Lovely swimming pool and leisure facilities. Only sampled the breakfast which had a wide selection of foods to cater for all tastes. We will certainly recommend this hotel to friends and will stay there again when in the area." (3304860315)
The room, public areas and leisure facilities
Very busy at check in and had to wait quite a long time - needed additional staff to cope.
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Alan ( Mature couple)
from Luton , United Kingdom;GB on July 5, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"Reception and restaurant staff were excellent. The room was very well presented, clean and had everything we needed. Plenty of car park space. We only had breakfast at the hotel, but there was plenty of choice and food quality was good. The evening restaurant menu was very Beefeater but offered a decent selection. There were plenty of facilities we did not get time to use eg massage/beauty treatments, coffee shop and swimming pool." (3304747998)
Clean, modern and well situated for our visit.
Nearly double the room price for Saturday night compared with Friday.
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Graham ( Mature couple)
from Dunbar , United Kingdom;GB on June 29, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"We had a problem in the restaurant. Table booked for 8.30. Arrived at 8.40 and were not ready for us. Waited in bar for 45 mins. Ordered white wine and got red wine. Asked for butter in restaurant and was brought two packs by hand not on a plate. Bill wrong wine missed off. Seemed totally disorganised and staff not fully trained." (3304896236)
Room was excellent. Very smart and modern
Nothing
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Jessica ( Young couple)
from St albans , United Kingdom;GB on June 28, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"We both enjoyed our stay there very much and have no real negative comments to make, other than I wish I'd have known that room service/late food would not be easily available after 10pm as in other large hotels. However, that's a very minor issue which was happily sorted out by the very kind reception person and which had no impact on our high opinion of our stay there. Overall, it was very enjoyable and comfortable, made all the more so by the really friendly and helpful staff there. Oh, and the breakfasts were the best we've had anywhere!" (3304894405)
The reception staff were extremely charming and very helpful (organised sandwiches for me after the kitchen had closed on Friday night), and room very comfortable. We also loved the breakfasts, which were excellent.
Our only complaint was that there was not room service or easy food provision after 10pm. However, as mentioned above, staff were very kind and provided sandwiches for me, after a long - and late - train journey from London).
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Anonymous ( Mature couple)
on June 17, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"The room was larger than our last visit,it had a sofa beed in as well.leisure facilities and breakfast were good .We had a small problem finding the hotel but we had been before and should have followed directions more closely.The hotel is very busy with functions in the evening and weddings which may be a problem ,but didn't bother us at all.In all an excellent stay.The staff were also very helpful." (3304700928)
We had a good sized room .
The room was a little warm ,but the weather was warm,we thought the air con didn't work .
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Margaret ( Group of work colleagues)
from Inverness , United Kingdom;GB on August 31, 2006
Village Hotel And Leisure Club Newcastle, Newcastle Upon Tyne - Reviews & Ratings"The information you get on line is more than accurate. Iwas well impressed with everything the hotel had to offer from the range of dining facilities to the leisure facilities. I would book here again without hesitation, it was well worth the money.The staff are polite and always ready to help." (3304973498)
the room was clean, bright and inviting.Food at this hotel was excellent.
I cant honestly say anything negative.
0 of 1 people found this review helpful:
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"stay was excellent and well worth the money ... hopin to maybe book in future for my own weddin reception .." (107207059)
enjoyed the whole experience an would defo stay again in the future ... enjoyed usin the pool and chillin in the bar ... the hotel hygeine was top drawer ...