Express By Holiday Inn Southwark, London - Reviews & Ratings
103 - 109 Southwark Street, Southwark, London, SE1 0JQ
Express By Holiday Inn Southwark, London
In the vibrant South Bank district, Express by Holiday Inn Southwark is a short walk from 3 underground stations. There is good access to the O2 Arena.
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Anonymous ( Solo business traveller)
on July 17, 2009
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Anonymous ( Solo leisure traveller)
on May 2, 2009
Express By Holiday Inn Southwark, London - Reviews & Ratings"Good. I would recommend your hotel to friends." (107743890)
Room was clean. Everything worked. Location is excellent. The online reservation was easy and accurate.
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Anonymous ( Solo leisure traveller)
on April 21, 2009
Express By Holiday Inn Southwark, London - Reviews & Ratings"I have stayed in many Holiday Inn Express establishments and have never been disappointed. Always my first choice when I need somewhere to stay." (107815117)
Good value for money and within walking distance of the South Bank
Had to queue for breakfast on Sunday morning - but the staff where efficient and cheerful so this ddn't spoil the experience. Oh and the bar ran out of gin & crisps on saturday night!
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Jane ( Solo leisure traveller)
from Oxford , GB on November 1, 2008
Express By Holiday Inn Southwark, London - Reviews & Ratings"Very good" (107931396)
Excellent staff particularly Zahid. No tonic in the bar.
1 of 1 people found this review helpful:
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Anonymous ( Group of adult friends)
on August 7, 2008
Express By Holiday Inn Southwark, London - Reviews & Ratings"Excellent" (107142117)
Very clean, welcoming, everything worked. Reception staff were helpful & efficient. Easy access to central London.
Air conditioning was largely ineffective. Different tariffs ( rooms ) were confusing.
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Angela ( Solo business traveller)
from Sunderland , GB on April 8, 2008
Express By Holiday Inn Southwark, London - Reviews & Ratings"As above Very small room right next to the lift for 10 days. Nothing else available, without keep swapping. Reception staff was confused as to whether he had taken the full amount on the day of check-in, or just took a request on the full amount £1300. Which he told me he had taken, on arrival." (97832315)
Location
Very basic, small room. Bed was uncomfortable. Shower screen leaked into the bathroom floor
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Anonymous ( Group of adult friends)
on July 9, 2007
Express By Holiday Inn Southwark, London - Reviews & Ratings"We found the accommodation and breakfast quite satisfactory and comfortable though the towels were very thin and somewhat inadequate for an evening and morning shower." (99415756)
Handy for Waterloo and Eurostar
Prices of small bottles of water advertised on a notice were not in accord with what we were asked to pay.
1 of 1 people found this review helpful:
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Michael ( Group of adult friends)
from Dublin , Ireland;IE on May 23, 2007
Express By Holiday Inn Southwark, London - Reviews & Ratings"Picked the hotel on location, value for money and consistent standard of Holiday Inn Express and it certainly score top marks on all areas." (99948383)
Very good value,convenient to underground and main line rial in Waterloo,
1 lift for a 6 storey buiding was slow at peak times. Do not like the soap and shampoo containers
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John ( Solo business traveller)
from Stockport , GB on April 29, 2007
Cleanliness was excellent. Bathroom and shower very good. Bed and pillows were very comfortable
Air conditioning was inadequate. Had to have windows open as much as possible, and that was a problem in a front room because of the noise. Duvets too thick for warm weather. The alternative of a sheet would be helpful. Limited TV choice - no Freeview.
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Anonymous ( Family with young children)
on April 19, 2007
Very close to all attractions
the room was quite noisy with the traffic
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Anonymous ( Solo business traveller)
on March 6, 2007
Express By Holiday Inn Southwark, London - Reviews & Ratings"Cheap & nasty, noisy, very basic facilities much like a lodge but at three times the price." (99825984)
Location
Noisy, poor facilities.
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Anonymous ( Group of adult friends)
on January 16, 2007
Express By Holiday Inn Southwark, London - Reviews & Ratings"Everything was fine, nothing about the hotel stood out as special but there were no problems either. Nice clean room, helpfull staff everything we needed, would stay here again." (3305113876)
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Anonymous ( Young couple)
on January 8, 2007
The accomodation was central, value for money, clean and perfect for our overnight stay in London.
The rooms were very warm which isn't a really bad thing especially on a very cold night but it was quite mild when we were there.
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Vivienne ( Solo leisure traveller)
from Sittingbourne , United Kingdom;GB on December 28, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"Very little to say really - it was an overnight stay around a company dinner dance. I needed a facility to shower/dress for the evening and a bed for the night with easy access to both the evening venue and my office. This gave me both at a reasonable rate." (99092150)
it was quite adequate for my purposes
There was a great big pillar preventing access to one side of the double bed - so it was necessary to always walk around the far side of the bed.
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Christine ( Family with young children)
from Telford , United Kingdom;GB on December 24, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"this hotel is very afordable for larger famileis on a tight budget,there was seven of us having two rooms.the staff were very accomadating as we had a very early breakfast,the rooms were very clean and comfy,the only thing we would have liked to have known was the price of hotel parking before we got there,as we found this a bit of a shock,we did not except to pay extra." (3305513579)
very clean,bed very comfy,pillows nice and soft,very quiet no noise from the road,very accomadating,we are planing another trip next year.
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Pimchanok sloth ( Family with young children)
from Holbaek , Denmark;DK on December 22, 2006
central hotel
bad languaeskill by staff - poor service
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Anonymous ( Solo business traveller)
on December 6, 2006
Order and cleanliness
VERY expensive inrernet, no fridge, no bar.
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Anonymous ( Solo business traveller)
on December 5, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"Like the room and hotel BUT... WiFi access is a business need and I will seek other Hotels over this one because of the fifteen pounds daily WiFi access charge. Except for this single issue a good Hotel." (99795053)
Well ordered room
WiFi access charge was excessive at fifteen pounds per day.
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Andrew ( Young couple)
from Hemel hempstead , United Kingdom;GB on November 28, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"We were pleaseed with our stay. I though it may be a bit inpersonal as we generally prefer not too stay in chain hotels but we were very pleased with our stay. A hot breakfast may have been nice, but the continental was good for what it was." (99579152)
Clean, standard hotel room. Helpful staff. Pleasant breakfast (continental). We forgot toothpaste and that was supplied by reception which was good.
The temperature of the shower fluctuated a bit.
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Anonymous ( Solo business traveller)
on November 7, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"I often stay there. It gives me everything I need." (99192126)
I often stay there. It gives me everything I need.
Not being confident that I will get a non-smoking room every time (although I usually do)
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Anonymous ( Family with older children)
on October 26, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"We would stay here again. Excellent one night stop over with easy check in and room was very clean. Great value for money and a decent shower - sometimes lacking in hotels of all standards. Courteous staff. Only issue, which on a stop over was not a real problem, the room was very small even though it was a 'family room'." (3305507565)
Good value, very clean and easy. Bathroom facilities excellent (great shower!) Check in was quick and easy, no problems at all.
Room was very small, but it was London and it was extremely good value and just one night. We wouldn't have fancied a week in tht size room with a 10 and 12 year old!
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Anonymous ( Family with older children)
on September 3, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"Better map details from waterloo station." (3305159588)
Great welcome taxi ordered on saturday arrived promptly on sunday morning.Easy checkout with express checkout service.
Further away from waterloo station than i thought
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Edwin ( Family with young children)
from Plymouth , United Kingdom;GB on August 26, 2006
everything
nothing
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Alison ( Family with young children)
from Swansea , United Kingdom;GB on August 25, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"Good location, central to Waterloo and Have stayed at other London Bridge stations, both easy walking distance. Breakfast could have been better, a little more choice would have been nice." (3304648957)
Clean and comfortable
Nothing
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Gill ( Young couple)
from Manchester , United Kingdom;GB on August 23, 2006
The girls on reception were excellent. The speed of the check in was the fastest I hav experienced.
nothing
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Robert ( Mature couple)
from Rawtenstall , United Kingdom;GB on August 22, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"Obviously it is difficult in a city to have complete silence, but the only concern that I had was the noise of the trains, mainly early in the morning." (3304561744)
clean, good location for Waterloo station
Even with windows shut, the trains were noisy from an early hour.
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Anonymous ( Family with young children)
on August 15, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"Good location for travelling from Waterloo Station, approx 10-15mins walk. Good self service continental breakfast. Clean, bright and modern interior." (3305077187)
Good room layout - not too small. Excellent bathroom. Tea/Coffee making facilities were handy.
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Daniel ( Mature couple)
from Toronto , Canada;CA on August 14, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"We were actually quite well informed about the hotel from the other websites and reviews from past guests - which is the reason that we booked there." (3305046324)
Very close to the Victoria Station for train to Paris as well as a nice walking distance from other major attractions. The staff are phenomenal - all of them - cannot say enough about 'going above and beyond' even when it was not necessary. Additionally, our train left at 5:30 am so we would have missed breakfast by checking out at 4am. The staff got us some cereal, milk and yoghurt to make sure that we had breakfast - and these are young people who demonstrated a very high level of customer service.
The air conditioning broke on our second night - although the staff responded immediately and offered us either the use of a fan and/or changing rooms. We took the fan but then had to change rooms anyway.
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Aamena ( Solo business traveller)
from Krugersdorp , South Africa;ZA on August 8, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"Really good stay." (3305031241)
friendly, helpful staff and clean rooms
placed in smoking rooms despite having asked fro non smoking, the passages smelt of smoke
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Kevin ( Family with young children)
from Melton mowbray , United Kingdom;GB on July 31, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"Lack of 'ramped' access for wheelchairs should have been identified in hotel information." (3304642276)
Location & 'ambience'.
Range of drinks available at the bar. Internet facility not functioning, room air-con unit malfuntion.
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Anonymous ( Solo business traveller)
on July 30, 2006
it was very central in London
The bed was bad, breakfast was not that great and the internet conetcion was very bad
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Anonymous ( Family with young children)
on July 8, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"Excellent - thoroughly enjoyed the stay. Clean, tidy & staff very accommodating." (3304414559)
Fit for purpose. Clean & tidy.
Lift could only take 4 people at a time
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Anonymous ( Mature couple)
on June 17, 2006
Express By Holiday Inn Southwark, London - Reviews & Ratings"Apart from the room we where in I cannot fault the hotel, and due to the fact we booked on line the cost was cheaper and it was so easy to do, I would have liked to have had a ground floor room." (3304510365)
Clean and comfortable
The noise from the railway line
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"I've stayed in hostels which were more a fraction of the cost but were of a higher standard. There are cheaper hotels in the area with a higher standard of room." (108841000)
Good Location. Some very nice places to eat nearby (just as well as the hotel only has vending machines)
Rooms are dated, overpriced compared to other hotels in the area for similar standard, no room serivce, wireless over priced, bathroom not very clean, loads of small flies (toilet full of them in the morning), smallest and thinest pillows I've ever seen. Very old TV set. Doesn't seem to be a lot of sound insulation in the rooms