The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings
Brookside, Rolleston On Dove, Burton-On-Trent, DE13 9AA
The Brookhouse Hotel Ltd, Burton-on-Trent
Set in a beautiful country garden, this distinctive hotel offers excellent food and good quality beds, and is convenient for East Midlands and Birmingham airpor... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 8/10 | Overall value for money |
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Anonymous ( Mature couple)
on September 23, 2008
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Anonymous ( Solo business traveller)
on March 11, 2008
Individual old world charm
poor heating and lack of hot water flow
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Anonymous ( Mature couple)
on July 4, 2007
breakfast one of the best anywhere
bed uncomfortable, water after 10.30pm warm but not hot as you would expect at all times in a hotel
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Duncan ( Mature couple)
from Groombridge , United Kingdom;GB on June 29, 2007
Size of room and furniture
inadequate lighting in bedroom and especially bathroom Shower pathetic Cracked window in bathroom Cracked tiles in bathroom
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Jane ( Mature couple)
from Nr ripon , GB on June 11, 2007
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"We were very happy." (99353017)
I am only nitpicking but I thought there should have been more toiletries and a choice of still and sparkling water in our room as I don't drink tea or coffee.
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Anonymous ( Group of adult friends)
on May 9, 2007
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"Had a very good time, everything but the ensuite in our room was good, the service was excellent as were the food and cleanliness of the hotel. If I was to stay there again I would ask for a room that was not in the annex as it would be preferable to stay in the house itself if this was available." (99291789)
Great setting, location and service. Comfortable room.
The ensuite in our twin room wasn't great- the shower was poor and the decor wasn't great.
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Christine ( Mature couple)
from Loughborough , United Kingdom;GB on May 2, 2007
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"Lovely room with a very comfortable bed. The staff were very polite and the evening meal was fantastic. The breakfast was also lovely and prepared exactly as requested. The garden area was well kept and ,had the weather been a little warmer, we would have enjoyed sitting out in it." (99530274)
Very comfortable and excellent food
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Anonymous ( Solo business traveller)
on March 24, 2007
Good service, very nice location and as a previous review suggested the beds were amazing. Also, breakfast was great
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Marinus ( Solo business traveller)
from Mijdrecht , Netherlands;NL on January 27, 2007
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"perfect hotel for travellers that like a good service and a high quality restaurant ! also very suitable to have a long week end with the wife and get spoiled here." (99895666)
perfect kitchen, amazing quality
water pressure good be higher in bathroom
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Anonymous ( Family with older children)
on December 25, 2006
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"Overall an excellent stay." (99104319)
Lovely setting lovely old hotel. The food was excellent. The bathrooms were excellent.
The stair way up to the bedrooms was dirty and scruffy and a little off putting. The old carpet in the rooms especially in the bathroom!!Not nice. The dirty mildew inside the bedroom windows.
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Anonymous ( Group of work colleagues)
on December 8, 2006
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"This was a lovely hotel. The staff went our of their way to be helpful and I can't think of a bad thing so say about it. I'd certainly stay there again for business or leisure." (99869281)
Lovely building, beautiful setting, lovely crockery, excellent polite and friendly satff/service.
The only very minor thing I could comment on was that it would have been nice to have had some bottled water in the room.
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Anonymous ( Mature couple)
on November 22, 2006
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"The hotel had a good tradditional feel and was very sympathetically restored. Carpets and bathrooms were in need of attention." (99626896)
The buildings were well refurbished and made great use of the old buildings.
The carpets were in need of replacement and the bathroom was in need of refurbishment - the fittings were very dated.
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Anonymous ( Solo business traveller)
on November 20, 2006
very spacious accomodation. safe environment for parking. picturesque village. options to dine in hotel, in room and local public houses. good breakfast included.
in the annex there was quite alot of sound transmitted from nearby rooms
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David ( Mature couple)
from Wells road, , United Kingdom;GB on November 18, 2006
Food and accomodation were nice but too expensive for what they were.
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David ( Young couple)
from Sutton coldfield , United Kingdom;GB on November 15, 2006
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"Good hotel overall, beds are great. Watch the location as it is a bit in the middle of nowhere, cost us " (99914108)
Style, large rooms with a great bed
70's Pink bathroom out of date
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Anonymous ( Mature couple)
on November 9, 2006
Quiet, tranquil setting Nice furnishings in room and comfy bed
Felt the accommodation had a jaded appearance, needed some attention, particularly in the bathroom and dining room. Pillows poor- not plump!
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Anonymous ( Mature couple)
on November 9, 2006
The bed was fantastic
No light bulbs in any of lights! Could have said somthing so possibly my fault.
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Tom ( Solo business traveller)
from Næstved , Denmark;DK on October 16, 2006
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"When I book this hotel I deddent haw motch time to do it. My comment is that the staf is werr ynice and helpfulf, and the hotel is werry old nice and an simpel. My complain is whay is this Hotel the most expennsiw, in the arier when I can see that ther has not been use enny moni on it. I Lick the stay/Hotel ,BUT IT IIS TO EXPENSIV. The last 2 questiens is only depend of prices, whot you wont to pay." (99442037)
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Anonymous ( Mature couple)
on July 5, 2006
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"Beautiful old english country surrooundings with warm friendly staff and excellent food." (3304444579)
Beautiful old english country feel with warm friendly staff and excellent food.
Nothing, it was all great!
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Bob ( Solo business traveller)
from Tunbridge wells , United Kingdom;GB on May 1, 2006
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"An excellent stay that I would recommend, the prices in the restaurant were high but the food was of a good quality." (3304579545)
Excellent rooms, hotel had a nice atmosphere, staff were very attentive.
Smoking should be banned in total.
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Anonymous ( Mature couple)
on March 28, 2006
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"I stay at hotels throughout the UK several nights each week, booking similarly priced and standard of hotels. The Brook House is faded grandeur relying on its imposing position and historical building to attract customers, whilst its reality is at the lower end of the scale of value for money." (3304345227)
Warm, welcoming entrance, helpful multi-tasking staff.
Signposting to reception from car park. Entry to staircase to bedrooms a gloryhole giving poor impression. Bathroom needed thorough clean and loo needed fixing to stop it wobbling!
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Anonymous ( Solo business traveller)
on March 12, 2006
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"Whilst the food was excellent, it was also costly. There was no option of bar snack food in the hotel." (3304343152)
efficient staff, nice surroundings, excellent food.
when booking I requested a bath but didn't get one. I think perhaps a virtual tour of the rooms would be helpful. It was very hot in the room, perhaps because it is above the kitchen.
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Fiona ( Other)
from Bournemouth , United Kingdom;GB on February 28, 2006
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"Ours was a very short stay, but we are planning to return. The welcome was warm, the food was wonderful-with a great wine list. The crystal and fresh flowers in the dining room were lovely to see. The service was superb -friendly and efficient. The hotel was everything we hoped for, and more." (3304270279)
The rooms were well furnished, with (probably) the most comfortable beds in the world!
I think the choice of shower or bath would be appreciated by most guests - just a shower-attachment and a shower curtain in the bath would do.
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Anonymous ( Solo business traveller)
on November 30, 2005
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"A typcal British, country-style hotel; good food, cosy atmosphere and original rooms. Enough comfort to make your stay pleasurable, too little to make it luxurary." (2950573)
Good atmosphere, in nice and quiet surroundings. Excellent food and wines.
It's professional hobbyism. At typical private owned British hotel.
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Anonymous ( Mature couple)
on November 30, 2005
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"This is a beautifully situated hotel with gracious accommodation and friendly, helpful staff. The bedroom was sunny and elegantly furnished with a top notch en-suite. I cannot recommend it enough." (2961497)
Room was elegant and sunny.
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Anonymous ( Mature couple)
on November 28, 2005
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"very comfortable bed, very poor shower" (2866385)
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Pauline ( Group of adult friends)
from Wakefield , United Kingdom;GB on October 19, 2005
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"Having read the web page of this hotel, we were concerned that breakfast appeared to finish at 9 a.m., however, on arrival we made enquiries and were advised that this was incorrect and it was much later on Sundays. We were pleasantly surprised that we were served with breakfast - as opposed to a help yourself buffet arrangements which applies in most hotels. On the whole, we were delighted with the hotel which came up to our expectations." (2749804)
The size, comfort and decor of the room and bathroom.
Though there was only one lady on duty on at check-in, she very kindly served us with tea after our long journey before showing us to our room.
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Anonymous ( Young couple)
on October 2, 2005
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"The food is very good and in quantity. The service is also very good. With a few minor improvements (such as replacing pink carpets) and an attention to detail, it could be an outstanding hotel." (2793062)
The building is very nice
Spider webs
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Victor ( Mature couple)
from Hornchurch , United Kingdom;GB on August 25, 2005
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"In general, this could be an excellent place to stay if more attention is paid to housekeeping. All the facilities were there but I felt uncomfortable with too much dust about. We did not complain as we were only there overnight and did not spend much time in the room." (2592459)
Excellent old building with very good period furnishing and decor.
Cleanliness - vital areas were clean i.e. bed linen, toilet and bath. Unfortunately,much of the furnishing was very dusty, corners had cobwebs, i.e. under sink in bathroom very cobwebbed and dusty, dirty bathroom mirror had splashmarks. Overall opinion, not very healthy.
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James ( Mature couple)
from Mansfield , United Kingdom;GB on August 25, 2005
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"the meals are served quickly together felt rushed but quality was very good." (2661766)
charming rural surroundings love to live near hotel to go as a regular.
mini bar in room
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Anonymous ( Solo business traveller)
on August 14, 2005
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"This is the kind of hotel i would like to take my wife to for a special weekend. The excellent cuisine was complemented by proffesional silver service. Not cheap, but well worth the expereience. I plan to return." (2622552)
The hotel is not a run of the mill chain hotel and the staff were very friendly
The draft beer cooled be slightly cooler.
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Anthony ( Mature couple)
from Nuneaton , United Kingdom;GB on August 9, 2005
Lovely period features, and a really comfortable bed!!! Lovely setting, great food and fantastic service all made our stay very enjoyable.
Cannot think of anything major that needs attention.
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Anonymous ( Solo business traveller)
on June 15, 2005
The Brookhouse Hotel Ltd, Burton-on-Trent - Reviews & Ratings"Rolleston its beautiful, quiet and charming. The Brookside Hotel was welcoming, pleasant, clean and attractive. Its restaurant was a true pleasure. I believe that both the hotel and the restaurant were good value. The innkeeper was always there to assist without being intrusive. As a woman travelling alone, I felt welcome and comfortable. All in all, I was glad I came." (2347974)
It was comfortable, attractive and genuine--no pseudo anything.
The storage area, which is visible at the foot of the stairs, could be tidied up.
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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