The Grafton, Harrogate - Reviews & Ratings
1/3 Franklin Mount, Harrogate, HG1 5EJ
The Grafton, Harrogate
Located in the heart of the thriving town of Harrogate, the hotel is within easy walking distance of the town centre, Valley Gardens, Royal Hall and only 300 ya... more
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Rooms from £45
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Olwyn ( Group of work colleagues)
from Scarborough , GB on October 10, 2009
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Anonymous ( Mature couple)
on August 3, 2009
The Grafton, Harrogate - Reviews & Ratings"A good overnight stay, but drink was expensive." (107626989)
Very clean and well presented, good room facilities. Excellent cooked breakfast,helpful staff.
We were on the top floor, the stairs were quite narrow and steep and would be difficult for anyone with walking difficulties. We were charged £6 for a can of beer and a coke, which seems excessive.
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Gillian ( Solo leisure traveller)
from Melbourne , AU on August 1, 2009
The Grafton, Harrogate - Reviews & Ratings"A well appointed establishment." (108669626)
Cleanliness. Appointments. Rates
No customer service - or is that usual for single women? Room was on the 3rd floor - difficult for an older woman. Room phone did not seem to work well. Didn't receive phone messages from Australia.
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Philip ( Mature couple)
from Nottingham , GB on June 17, 2009
The Grafton, Harrogate - Reviews & Ratings"we had a lovely stay we will be going back again " (107362792)
rooms are lovely everything you want in them, very clean, breakfast lovely
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Anonymous ( Group of work colleagues)
on June 10, 2009
The Grafton, Harrogate - Reviews & Ratings"A nice convenient hotel to stay in. Clean, warm and with a good quality breakfast." (107428470)
Very good breakfast. Plenty of choice. Orange juice was freshly squeezed juice, fresh fruit was available. Vegetarian cooked breakfast available.
Single room a little small.
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Heather ( Solo leisure traveller)
from Hexham , GB on April 29, 2009
The Grafton, Harrogate - Reviews & Ratings"A haven in a busy town yet close enough to the various amenities. I enjoyed my stay there and will return when next I visit Harrogate." (107911314)
The Grafton was pleasing in appearance and situated in a quiet part of town, with on street parking for which I was given a disc pass. The staff were calm, helpful and very efficient; the accommodation was immaculate and well presented. The inclusive breakfast catered for all tastes and was cooked individually; perfectly cooked and well presented.
Unfortunately, I found myself in need of a room in Harrogate on the weekend of the Flower Festival but The Grafton fitted me in, albeit on the top floor. Next time I stay there I shall book in good time in order to sample the rooms on the lower floors - which looked very tempting!
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Eunice ( Same sex couple)
from Accrington , GB on March 31, 2009
The Grafton, Harrogate - Reviews & Ratings"Lovely hotel in a very good location. A short walk to the main shopping area and the Conference Centre. A good choice of restaurants within a short walk and parking directly outside the hotel." (107607940)
Every thing about our stay was positive from a spolessly clean room, stunning bathroom, very pleasant staff to the checking in and out procedure. We did not have one negative experience and will definitely stay there again.
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Brian ( Same sex couple)
from Accrington , GB on March 30, 2009
Excellent position, near restaurants, town center and conference Center. Spotlessly clean hotel, very pleasant and welcoming staff. Check in and out procedure swift.
I cannot find any fault with this hotel.
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Anonymous ( Same sex couple)
on March 5, 2009
The Grafton, Harrogate - Reviews & Ratings"very enjoyable - mum & I were really enjoyed our stay and came away relaxed & refreshed! we would go back again & would recommend it to our friends." (107526521)
Hotel was easy to find & cllose enough to the centre to walk but in a quiet location. we were treated really well and everything was comfortable. Nothing was too much trouble for them. The breakfast was excellent with a good choice and served hot as it should be. I would recommend it
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Ralph ( Solo leisure traveller)
from Bradford , GB on February 9, 2009
Nice room Breakfast option for vegetarians
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Anonymous ( Solo business traveller)
on December 2, 2008
The Grafton, Harrogate - Reviews & Ratings"nice little place to stay - very short walk to the conference centre" (107492992)
lovely, clean bright and modern rooms.
kettle boils away until there is no water left.
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Simon ( Other)
from Rugby , GB on November 21, 2008
The Grafton, Harrogate - Reviews & Ratings"A large, comfortable and well managed B and B. More homely than a hotel." (107849366)
Excellent breakfast, 4 star quality and choice. Friendly staff, large pleasant house.
Single room small but adequate also and value for money
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Edgar ( Family with older children)
from Glasgow , GB on November 6, 2008
The Grafton, Harrogate - Reviews & Ratings"Short stay but good experience" (107926077)
Room decor Breakfast
Narrow corridors no lift
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Adrian ( Solo leisure traveller)
from Glasgow , GB on October 20, 2008
The Grafton, Harrogate - Reviews & Ratings"Fab would recommend and would return again" (107444750)
The hotel staff very attentive warm and friendly, nice atmoshere and the breafast was great. it is very central and you can walk to it in 5 minutes from the train station.
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Anonymous ( Other)
on October 6, 2008
The Grafton, Harrogate - Reviews & Ratings"No hesitation in recommending this hotel" (107109605)
Room 1 was very well decorated/ furnished, with an excellent bathroom Very good breakfast
Previous guest underpants found behind curtains!
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Nicola ( Family with older children)
from Duleek , IE on September 30, 2008
The Grafton, Harrogate - Reviews & Ratings"Excellent hotel-will stay there again next time I am in Harrogate" (107133162)
The hotel was in a great location, teh decor was modern and recently decorated in the 2 double rooms and the service in the hotel was excellent.
The single rooms were a little small and in need of modern decor but i imagine the hotel is being done up in stages so these will be done to the same standard as the double rooms soon.
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Anonymous ( Group of work colleagues)
on June 18, 2008
The Grafton, Harrogate - Reviews & Ratings"The hotel and room had been made welcoming and comfortable without fussiness - I have paid much more in other hotels for far inferior treatment. The Grilled English Breakfast was amongst the best I have ever eaten." (97053425)
I was extremely pleased with the service I received
3 of 3 people found this review helpful:
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Marcus ( Mature couple)
from Blackpool , GB on August 26, 2008
The Grafton, Harrogate - Reviews & Ratings"The staff were helpful & efficient in their duties but not very friendly or would carry on a conversation even just about the weather etc." (107270469)
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Anonymous ( Mature couple)
on August 26, 2008
The Grafton, Harrogate - Reviews & Ratings"It was OK and but would rather try somewhere else next time" (107278321)
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Ralph ( Mature couple)
from Prescot , GB on August 7, 2008
The Grafton, Harrogate - Reviews & Ratings"Very enjoyable" (107100571)
Hotel was well situated for shops,restauraunts,and other ameneties.
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Anonymous ( Solo business traveller)
on August 1, 2008
The Grafton, Harrogate - Reviews & Ratings"Pretty good" (107108223)
Clean, good food, friendly staff.
Poor shower
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Anonymous ( Solo leisure traveller)
on July 9, 2008
The Grafton, Harrogate - Reviews & Ratings"Very good" (97887033)
Breakfast was very good and served very quickly
Coming back in mid afternoon wanting to rest, room had not been serviced, but they did do it straight away I told them
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Anonymous ( Mature couple)
on April 30, 2008
cleanliness and quiet location. Breakfast was excellent
Certainly not a 4 star hotel. The phones and clocks didn't work, the bar was poor and the narrow stairs are not good for people with walking difficulties
2 of 2 people found this review helpful:
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Anonymous ( Young couple)
on February 6, 2008
The Grafton, Harrogate - Reviews & Ratings"Good breakfast, nice room, good service, would definitely stay again. Only downside would be that parking could be a problem during the week - weekend was fine though" (97031182)
2 of 2 people found this review helpful:
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Anonymous ( Group of work colleagues)
on February 6, 2008
The Grafton, Harrogate - Reviews & Ratings"I think it was graded as a 4-star which was over-rated. The staff were very pleasant throughout our stay. I would say the breakfast could have been hotter and better prepared." (97738995)
Close to teh centre of town
Misguided slightly as I would say that it was just more like a large bed and breakfast rather than a hotel
2 of 2 people found this review helpful:
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Alex ( Family with older children)
from Wadebridge , GB on March 11, 2008
Clean!
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Amanda ( Group of adult friends)
from Solihull , GB on November 28, 2007
The friendly staff, the delicious breakfast each morning. Soundproof rooms, usually in hotels you can hear televisions,chatting, baths running. Not here, it was very peaceful.
The quilt that had seen better days, new quilts don't cost that much it would be nice to have a fluffy one. Bathroom sink had a crack in it. Breakfast wasn't served later than 9am, not even on Saturday and Sunday mornings.
2 of 2 people found this review helpful:
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Margaret ( Mature couple)
from East yorkshire , GB on December 19, 2007
first class staff
nice and quiet
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Anonymous ( Solo business traveller)
on December 10, 2007
Friendly staff, free wireless internet access.
Shower too small.
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Sanaullah ( Other)
from Singapore , SG on November 20, 2007
The Grafton, Harrogate - Reviews & Ratings"Hotel Manager should inform about easy availibility of taxi by Phone call without any booking charge. The manager should also routinely give visiting business card of the premesis voluntarily, as it prevents a traveller from being lost" (97459269)
Cool Surroundings
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Angela ( Solo business traveller)
from Oswestry , GB on November 15, 2007
Friendly,helpful staff. Easy access to conference centre.
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Anonymous ( Young couple)
on October 27, 2007
staff
small room
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Anonymous ( Solo business traveller)
on October 26, 2007
The Grafton, Harrogate - Reviews & Ratings"Location is excellent being walking distance from facilities, and from the Harrogate International Centre. The rooms are very good, and the large and pleasent lounge looks like a nice environment for an informal business meeting, although we did not use it on this occassion. Staff were also very pleasent and helpful, and the breakfast was very good! We will certainly use this hotel again if / when in Harrogate or the surrounding area." (97812939)
Excellent, pleasent and quiet location. Neat, tidy and clean rooms
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David ( Solo leisure traveller)
from Redbridge , GB on October 17, 2007
Size of the single room/location in relation to town centre.
Breakfast could have been nicer.
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Anonymous ( Solo business traveller)
on October 3, 2007
Clean and well laid out room.Slightly small- but I have no problems with this.
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Anonymous ( Other)
on April 27, 2007
it was nice and clean the staff were very heplful nad friendly
2 of 2 people found this review helpful:
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Anonymous ( Group of adult friends)
on June 12, 2007
The Grafton, Harrogate - Reviews & Ratings"The rooms were spacious, the beds very comfortable. The ensuite bathrooms were well equipped with plenty of towels. We would certainly use the hotel again." (99386325)
Central position, but quiet street. Easy access to Restaurants. Easy parking.
The breakfast - not very healthy. All the cereals were mass produced and contained sugar. The toast was very basic sliced bread.
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Robert ( Solo business traveller)
from Buckie , GB on May 28, 2007
The Grafton, Harrogate - Reviews & Ratings"I have spoken to others whom attended the conference and I highly recommended your hotel for their next stay in Harrowgate and they were very interested to hear of the high standards and very reasonable prices." (99627606)
I enjoyed my stay at your hotel, found staff friendly and welcoming, highly recommend it to others
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Olive ( Group of work colleagues)
from London , United Kingdom;GB on April 23, 2007
close proximity to the Harrogate Conference centre. Replaced towels every day. Clean and tidy rooms.
Room small. In comparison to a colleagues room which was a better size and standard
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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Rooms excellent bathroom perfect, food good.
reception area and lounge could be a little more welcoming, in ned of a make over.