Jurys Inn Birmingham, Birmingham - Reviews & Ratings
245 Broad Street, Birmingham, B1 2HQ Jurys Inn Birmingham, Birmingham
The Jury's Inn Birmingham enjoys an ideal location in the city centre. Conveniently placed for restaurants and the Bullring Shopping Area, guests will wish to e... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Elizabeth ( Group of work colleagues)
from Stoke on trent , GB on October 15, 2009
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Catherine ( Other)
from Aberdeen , GB on October 12, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"Enjoyable, would stay at the same hotel again if visiting birmingham." (108274838)
Nice hotel and very good breakfast.
Quite pricey.
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Peter ( Mature couple)
from Wokingham , GB on October 6, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"Not as good as Jurys we've stayed at in Ireland, but clean, friendly atmosphere and good location" (107937978)
Bright and clean. Good location. Our request for quiet room at rear of hotel was honoured. Friendly and efficient check-in (despite queues)
gap between mastic and sink in bathroom - needed replacing. breakfast experience not too good: - Tables so close together we were in danger of diners hitting our heads with their trays as they attempted to get by. - Coffee luke warm and tasted 'stewed' - Serving layout could be improved - toast only available if we got in queue for full breakfast and waited patiently. Could toast be put elsewhere - infruit & cerals area? - most people want toast after the hot breakfast, not with it. Toast making couldn't keep up with demand at weekend peak times.
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Barbara ( Mature couple)
from Northampton , GB on September 29, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"Like location as we were attending the NIA for a concert" (108959518)
The hotel was good but not excellent
The room was quite cold during the early evening but extremely hot during the night and early morning. On Sunday morning we went down to breakfact at 8.30. The lift we used was littered with empty chip boxes, chips on the carpet, stubbed out cigarettes and empty bottles on the floor. I thought that by that time of the morning there would have been plenty of time for the lifts to be cleaned. Also surprised that we had to pay extra for car parking, thought this would have been included, works out expensive if staying longer than 24 hours
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Anonymous ( Family with older children)
on August 13, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"very good value for money, good central location, clean hotel,good food" (108556358)
parking at 60p an hour. extortionate.
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Anonymous ( Same sex couple)
on August 11, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"A well placed hotel for our needs, with a high standard of facilities and excellent value for money for us." (108861318)
Hotel was well situated for the NIA as we were attending the Yehlex Badminton tournatment. Room was ideal for my daughter and I to use.
Only down side was the noise from Broad Street, which didn't subside until 3am, as it was a busy Saturday evening. This is clearly beyond the hotels control.
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Anonymous ( Group of work colleagues)
on June 2, 2009
Quality of rooms
Attitude of some staff members - a little bit of "can't be bothered" from some.
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Anonymous ( Mature couple)
on May 29, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"wonderful stay ideal location for the NIA and Bullring shopping, what more can a woman ask for!!" (107465021)
Excellent location, clean and lovely staff
Lift stopped working whilst in it
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Anonymous ( Solo business traveller)
on May 27, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"Good hotel, excellent central location" (107576955)
I got a good advance deal with Active Hotels. Rooms modern, clean, very good
Room 1328 next to service elevator; audible in morning particularly. Buffet dinner very ordinary, £18
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Anonymous ( Group of work colleagues)
on May 27, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"Excellent." (107711445)
Excellent value for money, very helpful, friendly staff. The room far exceeded expectations.
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Geraldine ( Solo business traveller)
from Great shefford, hungerford , GB on May 22, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"somewhat overshadowed by the cold. The weather outside was lovely. " (107616859)
excellent disabled facilities and signage especially for 11th floor, though there are (unavoidable?) steps up to the reception desk. (I'm not disabled, so no expert)
Horribly cold and implacable air conditioning system creating such chilly draughts that it was impossible to use about half the room without a coat on. turned heating up to max but it made no difference. turned it off and it still seemed to be on. lcd screen of thermostatic control impossible to read even kneeling down. noisy too. I had to go out to get warm instead of, as planned, working in my room with a tray meal. Then went to bed early to keep warm.
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Colin ( Mature couple)
from Staines , GB on May 21, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"good value for money " (107362848)
hotel is in a good location close to icc has own car park room was large with 2 double beds, bathroom clean buffet breakfast excellent
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Anonymous ( Solo leisure traveller)
on May 19, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"would use again for a stay in central birmingham" (107931522)
location on broad street
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David ( Mature couple)
from Llandysul , GB on May 8, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"Exceptional value for money when booked at discounted rate." (107810107)
Value for money was excellent. Ideally located.
Bar closes at 2am. No room service.
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Anonymous ( Young couple)
on May 6, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"my stay was okay, but the room wasnt suitable as i asked for a double room not twin double." (107567774)
the hotel was clean. but breakfast serve as buffet but poorly organise but accessable to guests
room smell of cigarette as i requested for non - smoking.
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Anonymous ( Mature couple)
on May 5, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"Pleasant, friendly & clean" (107636007)
Closeness to event Symphony Hall & Brindley Place
Breakfast was a little expensive
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Anonymous ( Group of work colleagues)
on May 4, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"Better than expected!" (107677597)
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James ( Mature couple)
from Burnham on sea , GB on May 2, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"good" (107870313)
breakfast very good,
room had a lot of street noise, and that was seven floors up,
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Anonymous ( Family with young children)
on April 19, 2009
Competent friendly staff.
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Graham ( Mature couple)
from Walsall , GB on April 10, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"excellent" (107895158)
I found the staff very helpful and very professional
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Josephine ( Mature couple)
from Kings somborne , GB on April 1, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"Couldn't make heating work. Wasn't a great problem for us as wasn't that cold so hopefully it was working when weather was cold" (107933692)
Very clean hotel. Well equipped room. Comfortable huge clean bed.Friendly check in
Not really a bad point but would have liked to have eaten evening meal in hotel but only two course at £17 50 was available and as I don't have a huge appetite and never eat two courses it would have proved expensive
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Jonathan ( Young couple)
from March , GB on March 17, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"The room was basic but clean and the shower was very hot and powerful, the location was perfect for the NIA and the food was very good. I have already recommended this hotel to a friend." (107634429)
The package with the dinner, bottle of wine and breakfast was a excellent deal, the food was lovely.
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Anonymous ( Mature couple)
on February 26, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"Overall good" (107436243)
Excellant value bed breakfast and evening meal
Room on corner of hotel. Bed lost in size of room. Heating not adequate for size of room.
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Anonymous ( Solo business traveller)
on February 25, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"Good" (107821362)
Easy reservation, check in & out, comfortable
Not having 'proper' room service available, having to collect instead. Not keen on the buffet style restaurant
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Anonymous ( Family with older children)
on February 24, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"A brilliant hotel experience." (107466502)
Excellent, curtious and helpful staff. Fantastic value for money.
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Ian ( Other)
from Ramsgate , GB on January 27, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"For the price we paid this was good value and the hotel standard was better than expected. The car park is right next to the hotel and they offer reduced rate for guests. " (107699150)
The rooms are clean and with new flat screen TV's the bed is comfortable and the general standard is very good
This hotel is in the middle of Broad Street and for the Saturday night we stayed the level of noise from the street is very high and until the very early hours. All of us had rooms towards or at the front of the hotel and this affected us all. One minor point breakfast okay and they must have some of the smallest plates I have ever had!!!
1 of 1 people found this review helpful:
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Lisa ( Same sex couple)
from Poole , GB on January 20, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"perfect!" (107480517)
nice quiet room, location brilliant for the NIA
bar prices :-) would have just liked simple breakfast of toast but couldnt as set menu, although that looked value for money.
1 of 1 people found this review helpful:
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Tracey ( Mature couple)
from Newton aycliffe , GB on January 4, 2009
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"first impressions it was an ok 3 star hotel, however with the heating breaking down on the coldest night of the year and it being new years eve, from 5pm onwards it was very cold in the room, we were given a small convector heater after complaining a couple of time which helped but only if we stood over it, we resorted to going outside in the cold rather than being in the room just as cold." (107811207)
impressive foyer, plenty of lifts to all floors, clean and tidy
heating broke down on coldest night of the year, very cold in room!
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Anonymous ( Mature couple)
on December 23, 2008
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"we had a very nice stay at the hotel. we were there for a concert at the nia so the hotel was ideal for us.we will definately stay ther again." (107228166)
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Anonymous ( Group of work colleagues)
on December 9, 2008
hotel rooms weren't very warm, central heating was on but it didnt make much difference. Friends who also stayed at the hotel had the same problem- disappointing.
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Claire ( Group of work colleagues)
from Leicester , GB on December 9, 2008
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"so used to being given complimentary shampoo etc... did not pack any and none in room!" (107566135)
Location excellent for main attractions in Birmingham. Lovely large rooms with 2 double beds. Would stay again.
even on 9th floor noisy from ground (bottle banks during night) as no double glazing
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Christopher ( Mature couple)
from Swindon , GB on November 25, 2008
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"Spoilt by breakfast" (97360820)
Cost of room
Breakfast - totally dis-organised. Appalling value for money. It would be better to go to a fast food chain!
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Anonymous ( Mature couple)
on November 23, 2008
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"enjoyed stay, staff friendly and help full, hotel situated in ideal position for local events such as, nia, bull ring shoping center, and lots more all within walking distance, would stop there again, and will stop there again, with out hesitation. " (97316964)
room very clean, staff friendly and helpfull,the position of the hotel is in an ideal position for local events and shopping all with in easy reach.
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Anonymous ( Solo business traveller)
on November 14, 2008
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"Course facilities were good and the overall experience of the hotel was good." (107527563)
Cleanliness was very good and staff were very helpful and polite.
Rooms adequate, bathroom facilities minimal. Pillows uncomfortable.
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Anonymous ( Mature couple)
on November 13, 2008
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"We would be very happy to stay there again" (107697200)
Cheerful and helpful staff. Comfortable bed in a spacious room that was well furnished and well decorated.
The breakfast buffet was a little frazzled and the warmth of the eggs was not great. Larger plates would be good too. A difficult area to improve but it would be worthwhile
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Peter ( Other)
from Gourock , GB on November 9, 2008
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"pleasant " (107676547)
impressed from the start with active hotels very pleasant and will use as my first choice on any future bookings!!!
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Anonymous ( Mature couple)
on October 15, 2008
Jurys Inn Birmingham, Birmingham - Reviews & Ratings"apart from the noise and goings on we did have a nice stay just not a lot of sleep" (97170479)
lovely views excellent location polite and friendly staff
terrible noise between early hours of late drunken revellers returning to bedrooms on our floor at one time security attended we didn,t intervene as it may cause us a risk to our safety and stayed behind closed doors
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).











"exellent" (108333776)
most enjoyable stay,in particular hotel staff were very helpfull,pleasent making our stay one of the most enjoyable.will definately return in the future.
could not find any fault.