Park Plaza Cardiff, Cardiff - Reviews & Ratings
Greyfriars Rd, Cardiff, CF10 3AL
Park Plaza Cardiff, Cardiff
A previous AA Hotel of the Year for Wales, this luxury, contemporary-style hotel is in the heart of Cardiff, within easy reach of the main entertainment and bus... more
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Rooms from £80
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
9/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 9/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 9/10 | Performance of staff |
| 9/10 | Overall experience |
| 10/10 | Overall value for money |
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Stephen ( Solo business traveller)
from Cardiff , GB on August 10, 2009
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Vernon ( Solo business traveller)
from Leicester , GB on March 22, 2009
Friendly staff, very well equiped room
No trouser press
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Delyth ( Young couple)
from Altrincham , GB on December 2, 2008
Park Plaza Cardiff, Cardiff - Reviews & Ratings"A fabulous weekend - a very comfortable and stylish hotel in a convenient location. " (107206177)
A very clean, warm and inviting environment. The seating area at Reception was particularly welcoming and the staff were very friendly. I liked the decor and inclusion of pieces of art. The room itself was very stylish and nicely presented.
The room was 'compact', not neccessaily a bad point, but if we had been staying for longer it might have felt on the small side. Having said that, it was very well designed. It took a while to work out how to use the shower - not immediately obvious so perhaps some instructions would prove useful. My boyfriend was scolded with hot water trying to turn it off but instead turned it the wrong way.
1 of 1 people found this review helpful:
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Peggy ( Mature couple)
from Gerrards cross , GB on October 7, 2008
Park Plaza Cardiff, Cardiff - Reviews & Ratings"We really enjoyed our stay and will definitely stay at the Park Plaza the next time we visit Cardiff. The staff at the front desk politely assisted us with our questions and gave us a map with directions when we checked out so we could visit some tourist sites on the way home." (107690782)
The design of the room and bathroom were in line with the spa theme of the hotel. Everything was clean and modern. The bed and pillows were comfortable and there was no noise from outside during the night so we slept very well. The location was within walking distance of the city's center shopping district and the Cardiff Castle so we did not have to use our car the entire weekend.
1 of 1 people found this review helpful:
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Cathy ( Mature couple)
from Sidmouth , GB on October 13, 2008
Stylish and comfortable
Shower didn't work
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Anonymous ( Mature couple)
on September 23, 2008
Park Plaza Cardiff, Cardiff - Reviews & Ratings"An enjoyable stay. Will ask for a room facing civic centre if staying on a Saturday evening in future." (107193502)
Beautiful foyer , restaurant and bar. Room 5***** very comfortable bed. Fantastic location for shopping in city centre and theatre/St David's Hall. Staff pleasant and helpful. Patio area very pleasant. Excellent breakfast - to be commended for selection and quality of food.
Evening meal not up to expectation. Hock ham starter bland and too cold when served straight from fridge. Steak meal was fine - maybe a little more garnish served with the steak. The extra mushroom as veg did not appear. We did not comment about this at the time. Patio area could do with the addition of floral or greenery.
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David ( Young couple)
from Nice , FR on August 18, 2008
Park Plaza Cardiff, Cardiff - Reviews & Ratings"It was wonderfull." (107185824)
The doctor who experience gifts
The doctor who experience room. Perhaps something more special like some characters in paper in the room or some usefull items. But this hotel is perfect.
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Henry ( Mature couple)
from Carmarthen , GB on August 11, 2008
Park Plaza Cardiff, Cardiff - Reviews & Ratings"For the purpose of our vist hotel was very suitable." (97562087)
Hotel able to provide Gluten Free Bread. and other dishes. Frendliness of staff always eager to please. Deal with car park.
Noise from the three pubs opposite. Will ask for a back room next time.
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Anonymous ( Solo leisure traveller)
on July 25, 2008
Park Plaza Cardiff, Cardiff - Reviews & Ratings"Usually stay here when visiting Cardiff" (108099599)
Hotel staff friendly & efficient.Rooms clean & comfortable.Restaurant has a varied menu & extensive wine list both excellent.Hotel is central & convenient for Cardiff shopping or entertainment.NCP Car Park near.
Rooms at the front would benefit from extra glazing (very noisy on week-ends)
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Anonymous ( Same sex couple)
on June 4, 2008
loud and busy bar area
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Susan ( Solo business traveller)
from Tregynon, newtown , GB on June 2, 2008
Park Plaza Cardiff, Cardiff - Reviews & Ratings"Excellent, it is a fabulous venue to relaxe especially when preparing for meetings." (97872091)
Fantastic meeting, greeting, ambience and service
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Shirley ( Mature couple)
from Bristol , GB on May 8, 2008
Park Plaza Cardiff, Cardiff - Reviews & Ratings"I should have asked if there was a shower cubicle instead of a bath. I phoned the consierge to ask for a bathing stool for my husband because he finds it difficult to stand for long periods. Unfortunately she was unable to provide this but did offer a disabled room. As we had already unpacked and I had had my shower we declined the offer of transfer and somehow we managed without a stool.However, the staff were very helpful and would rush to open doors for us. Thank you, our overnight stay was very enjoyable." (97310445)
I liked the deep comfortable bed, fluffy big white towels and pristine bed linen.
My husband uses a wheelchair and although the staff were very helpful, I disliked the lack of automatic doors for the disabled.
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Anonymous ( Young couple)
on April 2, 2008
Park Plaza Cardiff, Cardiff - Reviews & Ratings"We would have preferred there be a seperate bar for hotel guests or a quiter bar: queueing to get drinks and not being able to find a seat in the bar area spoilt the evenings and it was very loud." (97408149)
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Geraldine ( Mature couple)
from Sandhurst , GB on March 14, 2008
Park Plaza Cardiff, Cardiff - Reviews & Ratings"breakfast wasn't very hot" (97241398)
room very spacious
could hear music from nightclubs over the road
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Katy ( Young couple)
from Swansea , GB on January 18, 2008
Park Plaza Cardiff, Cardiff - Reviews & Ratings"Generally my partner and I had a wonderful time. Although it was quite an ordeal to find the hotel following the directions on the website map. Also I would have preferred to have known that the restaurant was closing early that particular night as we were planning on eating there and therefore had to rush to find a nearby pub so that we could eat before seeing our show." (97863437)
I found the hotel to be very modern, sophisticated and welcoming. The rooms were well equiped and had everything that we needed.
The only negative point that I could think of would be the breakfast. I did not like the fact that the first thing that I saw when we sat down for breakfast was the filthy milk jug on our table which had clearly not been cleaned as there was a yellow layer flaking off into the milk! It put me off the rest of my breakfast. Also the hotel does not have any parking which then means an extra charge!
2 of 2 people found this review helpful:
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Anonymous ( Mature couple)
on January 16, 2008
Park Plaza Cardiff, Cardiff - Reviews & Ratings"Double yellow lines outside the hotel so couldn't drop off the luggage before finding a parking space in the NCP multi storey car park opposite, which was difficult on a Saturday afternoon." (97318470)
Very comfortable large bed, good size room, power shower. Excellent swimming pool.
The toiletries in the room weren't very luxurious, no hair conditioner!
1 of 1 people found this review helpful:
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Christine ( Mature couple)
from Nr clay cross , GB on January 1, 2008
Park Plaza Cardiff, Cardiff - Reviews & Ratings"This was a welcoming hotel with good facilities. Our only complaint was that the room was cold on arrival and took a long time to warm up. Restaurant was pleasant with good food and efficient staff.Very quiet and restful stay." (97877902)
Modern clean style which was welcoming and not too formal. High standard accommodation with excellent facilities
The room was cold on arrival and took well over 3 hrs to get to an acceptable temperature
1 of 1 people found this review helpful:
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Anonymous ( Young couple)
on November 23, 2007
The accommodation was excellent - we liked it very much.
Nothing - apart from the lack of information for smokers - see General review.
1 of 1 people found this review helpful:
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Andrew ( Mature couple)
from Bath , GB on November 15, 2007
Park Plaza Cardiff, Cardiff - Reviews & Ratings"The staff at the hotel were very welcoming and accommodating - they squeezed us in for an early dinner, although already fully booked. The lobby area with the gas fires was very inviting and a nice place to enjoy a coffee after dinner. The leisure facilities are fantastic, including a beautiful, large swimming pool; bedrooms are comfortable. All in all a very pleasant stay." (97512095)
The bedroom was comfortable and quiet - bathroom very good.
There wasn't a view from the bedroom window.
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on November 5, 2007
spotlessly clean, and well decorated, excellent breakfast too
n/a
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Louisa-jane ( Young couple)
from Mold , GB on August 1, 2007
Park Plaza Cardiff, Cardiff - Reviews & Ratings"I was staying at the hotel as i was running a race in cardiff the next day. Our room was on the first floor and there was possibly a function on? as music boomed on for a large part of the night. Leaving it virtually impossible to sleep. This affected my race performance the next day. I was not impressed. The last time I stayed here the hotel was having some building work done. Noise again, early morning this time. But I was so impressed by the leisure facilities that I would give the hotel a second chance. However, I will not be giving it a third one." (97174778)
central location and i have stayed here before
i couldnt sleep.
1 of 1 people found this review helpful:
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Catherine ( Group of adult friends)
from Saundersfoot , GB on August 1, 2007
Park Plaza Cardiff, Cardiff - Reviews & Ratings"This was my 4th stay at the Parc Plaza, and every time was excellent, we ate in the restaurant saturday night, and the food was amazing, the service was superb, the staff were very friendly and couteous. We had Sunday lunch also, which was just as good, we all didnt want to go home on the sunday." (97413756)
Parc Plaza is a very modern hotel, with excellent staff and rooms, the bar has a great atmosphere.
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Mathew ( Young couple)
from Hornchurch , GB on June 23, 2007
we got a free upgrade to a suite room. Staff were excellent, very polite, friendly and responsive
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Mathew ( Other)
from Weymouth , GB on May 18, 2007
Park Plaza Cardiff, Cardiff - Reviews & Ratings"I have one question, my wife is disabled and I was planning to bring her up with me the next time I visit your fair city and wondered is your hotel disabled friendly? I hope so. The park plaza hotel is worth every peeny spent staying there as far as i am concerned" (99691243)
The accomodation was more than I expected and was very good the staff were friendly and helpful and the food and service in the restaurant was great
The walls in the room were a little thin and you could hear people in the adjoining rooms getting up in the morning
1 of 1 people found this review helpful:
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D ( Group of adult friends)
from Pen y bryn , UNITED KINGDOM;GB on June 14, 2007
Park Plaza Cardiff, Cardiff - Reviews & Ratings"this hotel was of a superb standard. the location was excellent slap bang in the city centre. the rooms and leisure facilities was top class cant wait to go back in september." (99399358)
very high standard alround leisure facilities fantastic cant wait to go back
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Anonymous ( Young couple)
on June 12, 2007
Park Plaza Cardiff, Cardiff - Reviews & Ratings"Very impressed" (99466279)
The executive room was very large and clean, the staff were very helpful and went out of their way to help
The parking was
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Anonymous ( Young couple)
on June 6, 2007
Almost everything!
The fact that the swimming pool closed at 8pm and didnt open until the following morning.
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Denis ( Mature couple)
from Swindon , United Kingdom;GB on May 23, 2007
Park Plaza Cardiff, Cardiff - Reviews & Ratings"overall a very nice hotel" (99598376)
the room and staff were very good could do with another bar as we found the one you had very crouded dont know if it was open to public
the mini bar wasnt working for the duration of the stay
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H ( Same sex couple)
from Warminster , GB on April 25, 2007
Park Plaza Cardiff, Cardiff - Reviews & Ratings"The facilities and accommodation were first class, we were extremely pleased with our stay. The only comment I have is there were no fried eggs available when i went up for my breakfast." (99936580)
Very plush, big bed, nice pool & steam room
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Patricia ( Mature couple)
from Ashford , United Kingdom;GB on April 24, 2007
Park Plaza Cardiff, Cardiff - Reviews & Ratings"Overall this hotel was excellent. Nothing was to much trouble for the staff who were helpful and courteous. Our room was excellent and very clean but we felt that a luggage rack in the bedroom might have been useful. We would definitely stay at this hotel again if we were in the area." (99574501)
Very clean - staff helpful - check-in/check-out fast and efficient - room quiet - an excellent choice
As always at large hotels we dislike buffet style hot food at breakfasts as they never are hot.
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Anonymous ( Solo business traveller)
on April 16, 2007
Park Plaza Cardiff, Cardiff - Reviews & Ratings"Much better to stay in Cardiff than in London. The hotels are much more luxurious and cost less." (99569600)
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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