The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings
Castle Garth, Newcastle Upon Tyne, NE1 1RQ
The Vermont Hotel, Newcastle upon Tyne
The Vermont is Newcastle's only 4-star independent hotel. Located next to the Castle, overlooking the Cathedral and the Tyne and Millennium Bridges. T... more
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Rooms from £130
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 9/10 | Check-in process |
| 8/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Peter ( Group of work colleagues)
from Newcastle upon tyne , GB on June 30, 2009
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Anna ( Same sex couple)
from London , GB on May 5, 2009
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"Very positive experience." (107975186)
The staff was extraordinary and responded to any requests with the utmost efficiency. Great location in relation to the train station and very easy to find.
Though a great hotel, was a little pricey. Have had better quality for less.
1 of 1 people found this review helpful:
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Anonymous ( Young couple)
on May 19, 2009
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"Made to feel at home as soon as we arrived. Staff very polite and helpful." (107413266)
Excellence of staff, room very clean
Stain on bedsheet, Scalding hot shower
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Tracy ( Group of adult friends)
from Doncaster , GB on March 18, 2009
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"Will hopefully stay again in the near future, and will recommend to friends." (107335049)
Polite friendly staff, lovely breakfast.
There was nothing bad to comment on.
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Denise ( Mature couple)
from Uttoxeter , GB on December 5, 2008
excellent service lovely view top class hotel
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Anonymous ( Young couple)
on October 8, 2008
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"Great hotel, a lovely base for exploring the city, with a bit of luxury" (97715176)
Beautiful hotel Very friendly and courteous staff Great views of the city Great location for easy access to the city
Only 1 really (and not that important), no tea and coffee making facilities in the room and when I asked for it (3 times) it took an hour an a half to get it.
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John ( Mature couple)
from Blackburn , GB on July 22, 2008
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"We came to watch a concert, so we did not stay in the hotel very much" (97217338)
Lovely hotel, and staff were very polite and accomodating
Needs a refurb especially the bedrooms but it was clean. The iron did not work in our room and the breakfast was very poor.
1 of 1 people found this review helpful:
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Donna ( Group of work colleagues)
from Cambuslang , GB on August 5, 2008
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"VERY VERY GOOD" (97460515)
LOCATION STAFF
ROOMS NEED UPGRADING
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Anonymous ( Group of adult friends)
on July 14, 2008
Excellent food
No trouser press
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Geraint ( Young couple)
from Reading , GB on April 17, 2008
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"The Hotel is ok, staff friendly and in a great location, however next time i will book direct as we were viewed as second class guests just because we booked through a 3rd party website." (97685400)
Central location
The hotel staff were not interested in my compaints as I did not book with them.
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Christopher ( Mature couple)
from Withernsea , GB on March 27, 2008
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"Quiet hotel in good area - friendly staff good facilities create two very happy guests. No hesitation in stopping again" (97835745)
Convenient for both the Quayside and the Market area of Newcastle
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Ron ( Mature couple)
from Aberdeen , GB on March 12, 2008
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"The hotel is only a short walk from the town centre. The Toon night life is only around the corner, but doesnt affect the hotel due to its position." (97770477)
Staff were brilliant, and very helpful.
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Adrian ( Young couple)
from Godalming , GB on November 28, 2007
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"On the whole good the staff made it very enjoyable but exspensive." (97442415)
A central location which made everything very convenient
I thought it was quite exspensive for what it was.
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Anonymous ( Mature couple)
on October 26, 2007
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"All in all a clean and efficient hotel. Close to the Tyne and a short walk to centre (up the hill!). As a Yorkshireman, found it expensive for the standard." (97416122)
Clean
Thought it was expensive for the standard. I have stayed in Kensington in similar standard for a cheaper price.
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Neil ( Young couple)
from Ashington , GB on October 17, 2007
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"EXCELLENT." (97392615)
Very pleasent and friendly staff,Very clean,Excellent car parking facilities,central location.
possibly a better slection of mini bar.
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Philip ( Mature couple)
from Oxford , GB on October 4, 2007
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"It was a really pleasant stay. The hotel staff and the accomodation were all excellent! The conceirge, Keith, deserves a special mantion, being so friendly on arrival and very helpful during our stay about local amenities etc. I was very impressed that you provided soya milk at breakfast. As I am a vegan it was great that there was soya for my cornflakes! Well done!" (97158376)
The spaciousness of the room and the lovely view of the Tyne Bridge
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Lynne ( Mature couple)
from Bolton , United Kingdom;GB on July 5, 2007
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"Lovely hotel but surroundings dont compliment it, very noisey at weekends (this is rowdiness from the city centre)" (99172166)
Clean hotel with attentive staff
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Jonathan ( Young couple)
from Hartfield , GB on June 1, 2007
great location, v friendly staff
small room, no view, breakfast was extra and expensive
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Joe ( Young couple)
from Kildare , IE on April 21, 2007
I liked the room. The residence bar was comfortable and the staff were very helpful.
I could not turn off the heating... even though I had adjusted it on the wall...it stayed on the whole time. the room was very hot, the weather was sweltering so this was one downfall.
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Anonymous ( Group of adult friends)
on April 4, 2007
location
unfreindly / snooty receptionist
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David ( Mature couple)
from Carlisle , United Kingdom;GB on February 21, 2007
Comfortable bed and seating in the room and a well stocked mini-bar.
The dirty room windows were very noticeable.
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Karen ( Young couple)
from Mansfield , United Kingdom;GB on January 4, 2007
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"Thia hotel was very central to all the bars and restaurants,the floor levels were quite confusing and a bit of a maze to get around the hotel.The staff were very friendly and very helpful,beautiful rooms and very clean." (99318511)
the accommodation was very central to the bars and restaurants.Fantastic rooms and service was excellent.
The floor levels were a bit confusing and a bit of a maze to get around
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Anthony ( Mature couple)
from Cheadle hulme , United Kingdom;GB on December 15, 2006
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"2nd stay at the vermont. 1st was excellent, hence reason for return. never again and will advise our friends to stay away as well. merry xmas tony fenna" (99720097)
we were in room 1019.railway line within 50yrds of room, heard every passing train. above our room was a constant humming from either the hotel heating system or air con. mentioned this to reception, looked upon with disdain and told it was an outside problem not hotels.no other rooms available.nothing they could do. little if any sleep.
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Robert ( Mature couple)
from Paisley , United Kingdom;GB on December 5, 2006
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"Comfortable, well located and well run hotel. Location ideal for most attractions and convenient too for local transport. Excellent facilities within hotel. Staff all welcoming and obliging." (99391049)
Friendly, no fuss atmosphere.
No comment.
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Mark ( Mature couple)
from Cambridge , United Kingdom;GB on November 29, 2006
Good amenities, pleasant environment, excellent location
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Michael ( Solo leisure traveller)
from Burton-on-trent , United Kingdom;GB on November 15, 2006
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"I enjoyed my stay, but I would expect breakfast to have been included in the price of the room at the level of charge you are making." (99917855)
Free parking. Very attentive and helpful staff.
I prefer to have a separate shower rather than one over the bath. The water pressure and temperature was very good, but the shower curtain was difficult to keep in place.
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S ( Mature couple)
from Wirral , UNITED KINGDOM;GB on October 25, 2006
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"information provided by active hotels was very accurate, and if anything the hotel was better. whilst at the hotel many guest that i had the privilege to speak to equally found the hotel exceeded their expectations. My personal opinion is this is the best hotel in Newcastle, and therefore i would not hesitate to recommed the vermont hotel to friends and family" (99681402)
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Gamiel ( Young couple)
from Selby , United Kingdom;GB on October 19, 2006
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"i would have liked to have know before booking the accomodation that our reservation was in place. As when we arrived at the hotel they had no reservation for us and we had to pay for the room again, in order to secure our stay for the night." (99661774)
everything
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Anonymous ( Group of work colleagues)
on August 2, 2006
location
price and room was too hot
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Anonymous ( Young couple)
on August 2, 2006
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"No further comments" (3305062094)
the location and the hotel presentation
The room was very disappointing. There was no air conditioning and the windows opened only a small amount. The room was small and poorly positioned
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David ( Young couple)
from Kirkintilloch , United Kingdom;GB on July 19, 2006
Brilliant location and parking facilities
Didn't think it was value for money
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Les ( Solo leisure traveller)
from Nightcliff , Australia;AU on June 9, 2006
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"Whether room air conditioned - not sure what the room would have been like if it had been very hot" (3304811629)
It was very comfortable, with minimal interupptions, room kept very tidy and orderly, helpfull staff
Nil
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Anonymous ( Solo leisure traveller)
on May 24, 2006
I thought the staff at the hotel were very friendly
The room was tiny - and for
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Steven ( Young couple)
from South shields , United Kingdom;GB on May 17, 2006
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"Excellent quayside/city centre location, friendly staff, great sunday late check-out option. Our room was nice but fairly small, the castle view was excellent but close to the railway line which was noisy when the window was open but not too bad when shut, however air conditioning would have been good. Overall however, very good." (3304640233)
Excellent Location, very clean hotel
No air conditioning, close to railway line, room decor a little dated
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Kevin ( Young couple)
from Bedlington , United Kingdom;GB on May 16, 2006
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"I did enjoy my stay. The hotle is ideally situated in the heart of Newcastle's nightlife and also in close proximity to a number of excellent restaurants. The hotel is queit despite the nightlife. The staff that I encountered were very helpful and there was no complications." (3304676773)
The hotel is very grand and top of the range, The facilities were good and the lounge area excellent.
The view was poor, the windows were dirty and there were some cobwebs on the windows.
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Ane elisabeth ( Mature couple)
from Stavanger , Norway;NO on May 11, 2006
Location
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Sean ( Young couple)
from Morpeth , United Kingdom;GB on May 10, 2006
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"We enjoyed a very nice stay at your hotel and would recommend it to anyone the facilities were excellent and the staff were fantastic, a real pleasure." (3304412875)
The friendliness of the staff was excellent and they could not have been more helpfull
There was nothing to dislike about our stay, although the room rate was a little pricey.
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Anonymous ( Mature couple)
on May 10, 2006
Staff friendliness & helpfulness Complimentary 7.00pm check out. Free car parking
Room overlooked the main east coast mainline
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Anonymous ( Group of adult friends)
on May 3, 2006
Facilities and cleanliness of the rooms was great. Staff really good, with prompt service, really helpful.
Room was a little on the small side.
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Richard ( Solo business traveller)
from Liverpool , United Kingdom;GB on May 2, 2006
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"Service in the restaurant was particularly slow, considering they were not too busy." (3304483325)
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Mathew ( Young couple)
from Rochdale , United Kingdom;GB on April 21, 2006
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"The locatoin of the hotel is great for access to St. James' Park, the local nightlife and sightseeing. I found the concierge to be extremely helpful with places to eat/drink etc. The shower and bath was so powerful." (3304419058)
The location is great
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Anonymous ( Family with older children)
on April 19, 2006
Central to town centre
A bit too near to the railway track, noise was not too bad though.
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Stuart ( Young couple)
from Stranraer , United Kingdom;GB on April 19, 2006
The Vermont Hotel, Newcastle upon Tyne - Reviews & Ratings"Ideal Location , Free Parking, very Courteous Staff really a hotel for well to do mature people not really for young couples and especially not a group of revellers, Water System needs upgraded in Bathrooms to match the High Priced Accomodation" (3304539217)
Hotel is in perfect location just off the river tyne and around the castle walls, within easy walking distance of all amenities, Staff are ever present and very courteous, also free valet parking and added bonus not found in many other hotels in Newcastle
The shower was very much large let down of the hotel, when you pay so much to stay(
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"VALUE FOR MONEY NICE CLEAN CENTRALLY LOCATED HOTEL WITH POLITE AND ATTENTIVE STAFF 10/10" (107315732)
WELL GREETED ON ARRIVAL AND ALL OF OUR PARTY (4 COUPLES) WERE GIVEN AN EARLY EASY AND HONEST BOOKING ON LINE PROCESS . CHECK-IN AT NO EXTRA COSCIERGE TOOK IMMEDIATE CHARGE AND OFF LOADED ARE BAGS, TOOK MY CAR KEYS AND SECURELY PARKED ME UP.A LATE RESIDENTS BAR WAS GREAT AND A HEARTY ENGLISH BREAKFAST ROUNDED OFF A VERY ENJOYABLE OVERNIGHT STAY.
OUR ROOM OVERLOOKED THE MAIN RAILWAY LINE BUT THIS WAS NOT TOO MUCH OF A PROBLEM AS THERE WAS SECONDARY DOUBLE GLAZING.