Comfort Inn Chester, Chester - Reviews & Ratings

74 Hoole Rd (A56), , Chester, CH2 3NL
2

Comfort Inn Chester, Chester
Situated within easy reach of the motorway network and yet only one mile from the centre of Chester. Ideally located for business or pleasure, a warm and friend... more

 

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Comfort Inn Chester, Chester

8/10 Overall rating

Category Average Rating
8/10 Check-in process
7/10 Your room
8/10 Working order of facilities / equipment
8/10 Order and cleanliness of the hotel
7/10 Performance of staff
8/10 Overall experience
8/10 Overall value for money
  • 5/10 David ( Mature couple) 

    from Scarborough , GB  on  March 19, 2008

    Comfort Inn Chester, Chester - Reviews & Ratings

    "Staff should really check rooms BEFORE giving guests the keys,it made a very bad impression to walk into a room that someone had clearly just walked out of." (97361164)

    First romm given was,unmade bed,dirty towels on bathroon floor,had to go to reception to complain,then given a room that was clean.

    3 of 3 people found this review helpful:

  • 5/10 Jane ( Other) 

    from Warrington , GB  on  October 6, 2008

    Cost, size and location

    No Hot Water at all! No Heating. Room very cold.

  • 8/10 Richard ( Mature couple) 

    from Seacliff park , AU  on  September 27, 2008

    convenient to transport and town. Parking available

    Floorboards. Breakfast not available on site.

  • 7/10 Julian ( Other) 

    from Mansfield , GB  on  August 31, 2008

    Comfort Inn Chester, Chester - Reviews & Ratings

    "Would only stay again if wifi worked" (107188921)

    Clean and value for money

    No wireless broadband available although advertised

  • 9/10 Peter ( Mature couple) 

    from Undy , GB  on  August 27, 2008

    Comfort Inn Chester, Chester - Reviews & Ratings

    "ok" (107299657)

    creaky stairs,ill fitting door to next room,bathroom ok but could do with a tidy up

  • 9/10 Paul ( Solo business traveller) 

    from Belton nr doncaster , GB  on  July 14, 2008

    Comfort Inn Chester, Chester - Reviews & Ratings

    "Very good value for money with helpful staff" (97299669)

    Location staff cost ease of parking

    Kettle failed to work (replaced) limited channels on tv

  • 4/10 Anonymous ( Solo business traveller) 

    on  June 8, 2008

    Comfort Inn Chester, Chester - Reviews & Ratings

    "I will not be staying in a Comfort Inn hotel again i'm afraid and i will not therefor be recomending it to my business for usen in the future." (97787154)

    The staff were polite and helpfull.

    The shower didn't work properly the blanket wasn't clean! The breakfat left a lot to be desired - the cuasonts were stail and the cheese slices were hard!!

  • 8/10 Paul ( Other) 

    from Belton nr doncaster , GB  on  May 12, 2008

    Comfort Inn Chester, Chester - Reviews & Ratings

    "Remains good value for money" (97485567)

    onvinience and helpful staff

    Looking a little tired

  • 7/10 Anonymous ( Solo business traveller) 

    on  May 10, 2008

    Comfort Inn Chester, Chester - Reviews & Ratings

    "overall good, I would possibly stay but not in the room I was provided with. " (97398070)

    I found the staff excellent and very helpful, but the condition of the sofa and chair in the room were not at all clean, the room smelt a little fusty,dusty needs refurbishing, but adequate for my stay.

  • 9/10 Anonymous ( Solo business traveller) 

    on  May 6, 2008

    Comfort Inn Chester, Chester - Reviews & Ratings

    "Definately will stay at this hotel again" (97394346)

    The staff are friendly, the hotel is clean, lacks a bar but has one in a sister hotel across the road. Quite relaxing and value for money.

    Do not have a bar

  • 7/10 Donna ( Young couple) 

    from Walsall , GB  on  February 16, 2008

    it was clean and tidy

    it was further out of town than expected

  • 7/10 Anonymous ( Mature couple) 

    on  December 20, 2007

    Comfort Inn Chester, Chester - Reviews & Ratings

    "We required an overnight stay following a firms Christmas Party and left early the following day, so the room and facilities were adequate. However, I feel that had we be staying longer I would have paid extra for a hotel with more modern facilities." (97787850)

    The helpful & cooperative staff, the clean but basic room, the welcoming open fire on our arrival.

    We had to fix the aerial on the TV. Found a wood lice in the bathroom!

  • 4/10 Anonymous ( Solo leisure traveller) 

    on  December 17, 2007

    Comfort Inn Chester, Chester - Reviews & Ratings

    "stayed in the coach house a seperate building at the back. Main room light didn't work. I suspect main block of hotel would be better" (97605966)

    very quiet

    poorly repaired bed spread

  • 10/10 Christopher ( Young couple) 

    from Crawley , GB  on  November 28, 2007

    value for money

    parking.

  • 7/10 Anonymous ( Solo business traveller) 

    on  October 25, 2007

    the welcome

    did not stay for breakfast as 45 minute wait

  • 8/10 Anonymous ( Mature couple) 

    on  October 24, 2007

    cleanliness

    Shower

  • 5/10 S ( Mature couple) 

    from Silverdale , GB  on  September 26, 2007

    Comfort Inn Chester, Chester - Reviews & Ratings

    "I would check the room properly first. It would only be fair to try again and would probably be happy to stay in the location again provided the room was a little better. We would normally stay in a Premier Inn these days as these tend to be predictable and clean. We would only recommend this hotel with a caveat, until we had better evidence that there were better rooms." (97535827)

    It was available at short notice and the reception staff where helpful and friendly.

    Room was stuffy and cramped. Opening the window filled the room with the kitchen exhaust. Unpleasant cooking smells. Presumably the result of a last minute room. During the night we could clearly hear the toilet habbits of the next room.

  • 7/10 Anonymous ( Young couple) 

    on  July 30, 2007

    Clean, basic

    room was very small, staff didn't greet you when passing, cleaning staff very noisy in the morning

  • 9/10 Geraint ( Mature couple) 

    from Gaerwen , GB  on  July 26, 2007

    Value for money, clean and plenty of parking space

  • 9/10 Calvin ( Mature couple) 

    from Bristol , GB  on  July 18, 2007

    Comfort Inn Chester, Chester - Reviews & Ratings

    "It was a nice stay overall, just some issues the first night with noisy neighbours, and the fact that there are no staff available after 9.30pm and the hotel is left to its own devices." (97878418)

    It was clean and tidy and private

    Lack of sound protection between rooms

  • 9/10 Dave ( Solo leisure traveller) 

    from Leatherhead , GB  on  June 27, 2007

    Freindly small hotel in good location

    bathroom was a bit dated

  • 5/10 Anonymous ( Solo business traveller) 

    on  June 12, 2007

    Comfort Inn Chester, Chester - Reviews & Ratings

    "I am bit disappointment because all staff are no sign language and my room got TV but no subitiles." (99150538)

    room clean good

    no awarness about Deaf

  • 8/10 Anonymous ( Mature couple) 

    on  June 8, 2007

    Comfort Inn Chester, Chester - Reviews & Ratings

    "Clean, comfortable, - completely met our admittedly simple needs - and the best price we found in a 2 week UK tour. Located about a 15 minute walk from the walled city, it's a good place to park if you're doing tourist things as well." (99527125)

    Good location, excellent value

  • 8/10 Anonymous ( Young couple) 

    on  June 6, 2007

    Comfort Inn Chester, Chester - Reviews & Ratings

    "Value for money." (99369125)

    Excellent value for money and very clean. Reasonably located; only

    It was very noisy, particularly at night when we struggled to sleep. The bed also needed a duvet.

  • 10/10 Lesley ( Mature couple) 

    from Gloucester , GB  on  June 3, 2007

    Comfort Inn Chester, Chester - Reviews & Ratings

    "The web site was very informative & for our short stay we did not need to know anything else." (99946615)

    Our room was both comfortable & clean & the situation of the hotel was very convenient for Chester.

    Nothing

  • 7/10 Anonymous ( Mature couple) 

    on  May 28, 2007

    Comfort Inn Chester, Chester - Reviews & Ratings

    "Good value for money. We would stay here again." (99570872)

    Good location with good parking. Room was clean and comfortable.

    Staff not that friendly

  • 9/10 Anonymous ( Mature couple) 

    on  May 23, 2007

    Location, comfort, cleanliness and facilities

    Nothing

  • 9/10 Samantha ( Young couple) 

    from York , GB  on  May 9, 2007

    It was clean and easily accessible. Close to Chester.

    Wouldn't say dislike, but the breakfast was pricey for what you got.

  • 7/10 Anonymous ( Young couple) 

    on  May 2, 2007

    Good facilities i.e tv, shower, coffee.

    I had a view of a wall and the room was cramped and the toilet blocked.

  • 7/10 Paul ( Solo leisure traveller) 

    from Salford , GB  on  March 20, 2007

    Comfort Inn Chester, Chester - Reviews & Ratings

    "The only problem was the show apart from that everything else was good." (99822445)

    Cheap, clean and effective

    The shower. The temperature fluctuated and lacked pressure.

  • 7/10 Veronica ( Mature couple) 

    from Bristol , United Kingdom;GB  on  March 19, 2007

    the bed most comfortable and the tea facilities. spacious room

    the shower facilites needed some attention.

  • 8/10 Simon ( Solo business traveller) 

    from Haslemere , United Kingdom;GB  on  March 17, 2007

    Comfort Inn Chester, Chester - Reviews & Ratings

    "a good stay tho and i will stay agin there" (99400448)

    good clean rooms, good location, and quiet to, a good fill up brekie with lots of choice, drinks available in vedning machines

    the bathroom decor needed a tad up dating, and the single beds where tiny for a big fella like me im 6 foot tall, very narrow beds

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  March 10, 2007

    Nice and clean, helpful staffs, good size of room.

  • 7/10 Susan ( Other) 

    from Guildford , United Kingdom;GB  on  March 10, 2007

    Comfort Inn Chester, Chester - Reviews & Ratings

    "This hotel is in a good area of Chester easy to walk into town. Gardens were welll kept with lots of parking. The bedrooms were good but there was a fix up with our room.Twin none smoking which had been given to someone else so we ended up in an smoking room, which was smoky!." (99926876)

    Large room good breakfast.

    We ended up in a smoking room and we are none smokers. Window pane had fallen out.

  • 8/10 Michael ( Solo business traveller) 

    from Southampton , United Kingdom;GB  on  January 13, 2007

    Comfort Inn Chester, Chester - Reviews & Ratings

    "for a short stay in chester this hotel is in an ideal location to se all that chester offers" (99413280)

    quiet and friedly

    small tv not enough channels

  • 10/10 Debbie ( Family with young children) 

    from Banbury , United Kingdom;GB  on  December 25, 2006

    Comfort Inn Chester, Chester - Reviews & Ratings

    "overall a high level of accommodation" (99717726)

    clean rooms, good value, well located, friendly staff

    no bath-tub, having to pay for internet

  • 4/10 Shaun ( Solo business traveller) 

    from Urmston , GB  on  February 24, 2008

    Comfort Inn Chester, Chester - Reviews & Ratings

    "If the hotel is totally non smoking this should be stipulated clearly before I waste my time and money booking online. This hotel and all others with this policy against smokers will not have my business. Between 20 and 30 percent of the uk are smokers. Thats a lot of lost business. I would not have stayed one night knowingly." (97609945)

    Dated grubby decor and bath/shower facilities poor tv reception. Advertise on line as having smoking rooms which I requested. On arrival I was informed you dont have smoking rooms.Why should I pay for a room and have to stand outside in the cold or rain?

    0 of 1 people found this review helpful:

  • 5/10 Anonymous ( Young couple) 

    on  December 15, 2006

    Comfort Inn Chester, Chester - Reviews & Ratings

    "the location was good. the staff seemed un welcoming, our room was not ready when we got there, which was after the checking in time. the staff did not explain about the accomodation eg. where breakfast was served." (99442671)

    the room was value for money

    the staff were not particularly friendly or helpful. when in the room you could hear the guests in the adjacent rooms.

  • 9/10 Anonymous ( Young couple) 

    on  November 5, 2006

    polite friendly staff

  • 9/10 Helen ( Family with young children) 

    from Halifax , United Kingdom;GB  on  November 3, 2006

    Comfort Inn Chester, Chester - Reviews & Ratings

    "Did not know we could not get hot food at the hotel, although there was a sister hotel accross the road, however the continental brakfast in the morning was more than adequate. The hotel was only a short drive from town centre which was very convenient. On the whole I would certainly recommend the hotel to others." (99552314)

    The room was very nicely deocrated and comfortable

    Noise from the fan in bathroom

  • 8/10 Peter ( Mature couple) 

    from Accrington , United Kingdom;GB  on  September 7, 2006

    Comfort Inn Chester, Chester - Reviews & Ratings

    "The hotel was good value and adequate for our purposes. Staff were polite and helpful, and overall the accomodation was adequate. Good value- we had a 6o% discount 0n booking!" (3305292595)

    Comfortable, well located with ample parking.

    bathroom tiles were in need of re- furbishing

  • 7/10 Anonymous ( Same sex couple) 

    on  August 26, 2006

    Comfort Inn Chester, Chester - Reviews & Ratings

    "Suitably priced this Hotell was well placed to Town, the absence of restaurant/Bar Facility was not a big problem" (3305226914)

    Convenient to Main Roads easy access with good parking

    General appearance outside was untidy

  • 9/10 Anonymous ( Solo leisure traveller) 

    on  August 25, 2006

    Comfort Inn Chester, Chester - Reviews & Ratings

    "Hotel was easy to find and had good car parking available. Room was clean and in good order. Staff were helpful re finding info on something I wanted to visit." (3305144240)

  • 7/10 Anonymous ( Family with young children) 

    on  August 25, 2006

    small room

  • 5/10 Carol ( Mature couple) 

    from Prestatyn , United Kingdom;GB  on  August 22, 2006

    Comfort Inn Chester, Chester - Reviews & Ratings

    "The continental breakfast was awful. Generally the standards of cleanliness were good, but the staff did not seem to understand our requests. On the whole about as much as you could expect from budget accomodation." (3305123210)

    It was clean

    Asked for a smoking room, but got a non smoking one.

  • 8/10 Anonymous ( Group of adult friends) 

    on  August 17, 2006

    Comfort Inn Chester, Chester - Reviews & Ratings

    "Good value" (3305191374)

    Cheap, clean and good, friendly service. Comfortable soft beds

    Dull, basic, tasteless decor in room. Bathroom also too plain - looks like hospital bathroom. Brighten things up a bit!

  • 4/10 Tania ( Group of adult friends) 

    from Milton keynes , United Kingdom;GB  on  August 16, 2006

    Comfort Inn Chester, Chester - Reviews & Ratings

    "it was very basic and did not smell pleasent at all i am glad we did not stay in the room very long" (3305179729)

    nothing

    it smelt very stale and smokey

  • 10/10 Zsuzsanna ( Solo leisure traveller) 

    from Budapest , hungary;HU  on  August 13, 2006

    It was comfortable.

  • 8/10 Anonymous ( Young couple) 

    on  August 8, 2006

    An enjoyable stay. Clean, comfortable and containing adequate facilities.

    The room was quite small and dark, and was rather noisy in the corridor throughout the morning.

  • 7/10 Anonymous ( Mature couple) 

    on  August 2, 2006

    Close to town, good value for money, basic but was expected

    Shower wasnt working properly, not much hot water, breakfast was waste of money.

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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