The George Hotel, Crawley - Reviews & Ratings

High Street Crawley, Near Gatwick Airport, Crawley, RH10 1BS 3

The George Hotel, Crawley
Dating back to 1615, this former coaching inn is steeped in history and character, and is situated in the lovely town of Crawley, just 10 minutes' drive from Ga... more

 

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The George Hotel, Crawley

7/10 Overall rating

Category Average Rating
7/10 Check-in process
7/10 Your room
7/10 Working order of facilities / equipment
7/10 Order and cleanliness of the hotel
6/10 Performance of staff
6/10 Overall experience
6/10 Overall value for money
  • 7/10 Michael ( Solo business traveller) 

    from Manchester , GB  on  October 16, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "rates agreed locally were much cheaper that internet rate" (108422683)

  • 8/10 Anonymous ( Mature couple) 

    on  September 30, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "liked the central location with Crawley's shops so nearby" (107922723)

  • 8/10 Dale ( Solo business traveller) 

    from Accrington , GB  on  September 28, 2009

    Breakfast too expensive at £9.95.

  • 4/10 Michael ( Mature couple) 

    from Puerto de mazarron , ES  on  September 26, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "Very disappointing.....I know its an old hotel but i stayed there when it was part of the Forte Group and the standards were much better then..It seems to me that it is in need of a massive refurbishment to bring up to MODERN day needs." (107402159)

    The gentleman on reception when we checked in could not have been more helpful....

    Uncomfortable (old) bed....the bedding did not look clean AND had cigarette burn holes in the blankets....the toilet was loose....soap dispenser inoperative...the room was hot and when I opened the window I found pigeons roosting in the recess between rooms and pigeon feathers and droppings on the windowsill....the net curtain at the window was filthy and looked like it would fall apart if you touched it....so we slept with the window closed on top of the bedsheets ..

  • 4/10 Anonymous ( Solo business traveller) 

    on  September 5, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "adequate for a couple of nights but better facilities available elswhere" (108670420)

    T.V. reception poor, desk light didnt work, no room service, no bar in the hotel.

  • 7/10 Anonymous ( Group of adult friends) 

    on  August 30, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "Very pleased" (108901463)

    It was like a family home, very please being near to city and shopping centre

    room as well as coridor had cigarrette smoke smell as if some one has been smoking around whoke day

  • 4/10 Anonymous ( Young couple) 

    on  August 18, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "Would rather have slept at the airport. It's cheaper and cleaner. " (108988804)

    Staff is nice and knowledgeable

    Room was terrible. Window was stuck open all the way, room smelled of old smoke, had bottles of 'soap' attached to the wall like a public bathroom in a shopping mall that did not work properly, overall was grungy and has not been updated in many years. TV only got 3 channels and did not work too well. And to top it all off, the place is haunted.

  • 3/10 Anonymous ( Young couple) 

    on  June 30, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "Stayed overnight after a friends party finished, were looking for somewhere nearby and nicely presented." (107222662)

    Room was clean.

    Hotel was old, shabby, didn't look at all like online photograph, room was far too hot, window only opened 5 cm and the toilet didnt't flush properly.

    1 of 1 people found this review helpful:

  • 8/10 Mark ( Other) 

    from Bath , GB  on  June 7, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "Very good stay parking available and good location" (107462104)

    Good location,well maintained hotel

    None

  • 7/10 Anonymous ( Mature couple) 

    on  May 27, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "Pleasantly surprised, the room was clean and tidy, good value for money." (107933509)

    Room (in Sussex Wing) was clean, although we did find a pair of shoes left by a previous guest under the bed. Bedding was clean. Choice of restaurants nearby. Free car parking.

    Bathroom door did not shut properly due to top hinge of door coming away from doorframe, easily fixed with a screwdriver by ourselves, but we shouldn't have had to. Reception areas could due with a bit of sprucing up, first impressions when entering from the car park are poor.

  • 9/10 Stanley ( Mature couple) 

    from Almonte , CA  on  May 26, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "really enjoyed our stay, Hotel is central to the centre of town. Always wanted to stay at the George, (I grew up in Crawley) It did'nt let me down. " (107788722)

    Desk person was very helpful and polite, check in was quick. Desk clerk even helped with our cases to our room. Room was large and clean (old part of hotel)

  • 8/10 Terence ( Solo business traveller) 

    from Bristol , GB  on  May 14, 2009

    Good location, easy to find. Nice, comfortable and clean room. Hot breakfast.

  • 3/10 Anonymous ( Mature couple) 

    on  May 6, 2009

    on our 1st night a guest set off the fire alarm due to an argument with his other half. they caused a scence on the landing and promised the manager that they would stop. it continued throughout the night. they should have been removed from the hotel but they were left to annoy the other guests. so much for a nice quite weekend away.

  • 7/10 Graham ( Solo business traveller) 

    from Biggleswade , GB  on  April 9, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "ruined by other guests noise" (107626679)

    pleasant room with comfortable bed

    very noisy due to group of young women in adjacent rooms

  • 10/10 Jenny ( Same sex couple) 

    from Oakham , GB  on  April 7, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "Excellent, I'd recommend to anyone." (107406302)

    Staff were so very helpful and polite and friendly. Room was warm, dark at night (good curtains!). Food at breakfast was excellent.

    No soap dispenser just the bottle left on the side but that's very minor!

  • 8/10 Anonymous ( Other) 

    on  April 4, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "over all very good" (107559098)

    generally clean and tidy. good town centre location. good breakfast

    hotel bar too exclusive for working people.

  • 7/10 Anonymous ( Same sex couple) 

    on  February 10, 2009

    Staff helpful, cost very reasonable.

    The buildings (Annexes) and surrounding area (car park) look rather 'run down' and unkept. The drainage in the bathroom was very slow and the corridors smelt strongly of tobaco smoke.

    1 of 1 people found this review helpful:

  • 8/10 Anonymous ( Mature couple) 

    on  March 8, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "GOOD" (107918230)

    THE ROOM WAS A TRIPLE ROOM WHEN WE HAD PAID FOR A DOUBLE AND HAD BEEN REFURBED SINCE WE LAST STAYED THERE

    NEEDS A BETTER MATTRESS

  • 9/10 Anonymous ( Young couple) 

    on  February 4, 2009

    Quick check in, room was warm, clean and felt safe. Staff were very friendly.

    Sink was slightly blocked and bathroom door handle was broken.

  • 10/10 Deborah ( Family with young children) 

    from Glasgow , GB  on  January 28, 2009

    The George Hotel, Crawley - Reviews & Ratings

    "For the price and the close vicinity of Gatwick Airport, you really cannot do better than this place. Ideal for a stop-over/ transitory visit." (107733407)

    Staff were approachable, extremely accommodating and helpful. Room was clean and spacious with plenty of hot water and towels in the en-suite. Amazing value for money.

    The breakfast buffet didn't look very appetising but they made me fresh fried eggs which were lovely.

  • 8/10 Anonymous ( Same sex couple) 

    on  December 2, 2008

    Good value for money

  • 7/10 Robin ( Young couple) 

    from Tydd st mary , GB  on  November 4, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "Comfortable / would have slept better if we had not been so hot" (107810222)

    We were suprised that rooms still available / very central / car parking /

    Decoration now tired / radiator would NOT turn off in room

  • 2/10 Leighton ( Same sex couple) 

    from Mid glam , GB  on  October 23, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "Very poor we nearly checked out" (107497293)

    The rooms were dirty and the bathroom had mold on it. Although i had paid for Breakfast we did not stay.

  • 9/10 Anonymous ( Young couple) 

    on  October 14, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "Very nice hotel...would definitely stay there again..." (107264085)

    Very clean...excellent breakfast...nice staff...central location

    Room a bit warm

  • 8/10 Colin ( Mature couple) 

    from Douglas , GB  on  October 7, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "More than happy to go back again" (97656112)

    covenient for the airport and no messing around, can be reached by bus,train or taxi(reasonable price)

    More tea bags & sugar needed

  • 7/10 Mike ( Solo business traveller) 

    from Pinner , GB  on  October 6, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "As expected, acceptably clean & comfortable for a few days." (107137060)

    Friendly & helpful staff, bith at the hotel & when changing reservation with call centre.

    Not much evidence of investment in the hotel's fixtures & fittings recently!

  • 6/10 Anonymous ( Young couple) 

    on  July 29, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "I had a good time but spent very little time in the hotel. It was just a place to sleep." (108017140)

    Local to city centre and amenities plenty of pubs and places to eat right outside front door. Cheaper than anywhere else in the same area.

    Bathroom was quite dirty and water had green flakes in as came out of taps. Was very expensive because of location - not value for money. No lifts, breakfast not included.

    2 of 2 people found this review helpful:

  • 4/10 Josh ( Solo business traveller) 

    from Tewskbury , GB  on  July 24, 2008

    decent breakfast

    "extremely" rude staff

    2 of 2 people found this review helpful:

  • 9/10 Anonymous ( Young couple) 

    on  September 2, 2008

    Excellent value for money, lovely room, nice decor.

  • 5/10 Wendy ( Solo business traveller) 

    from London , GB  on  September 1, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "ok - staff friendly - good location" (107283628)

    Room was quiet Hotel in a very convenient place Bathroom was clean and presentable staff relatively helpful and service was ok

    The 'lobby area' whilst tidy it is a bit shabby. I am sure bed linens get laundered and whilst the sheets seemed clean - the covering for the bed was stained and looked dirty. The throw cusions on the chair and bed smelt absolutely awful - so much so that I closed them into a drawer for the duration of the stay! These should be dry cleaned surely or at least have removable cusions that can be washed.

  • 8/10 Anonymous ( Mature couple) 

    on  August 26, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "we enjoyed our stay the Hotel was well placed superb Indian Resturant opposite. The male receptionist was neither friendly or unfriendly just doing his job, howver staff at breakfast were excellent." (107275459)

    our room was fine we requested non smoking but were allocated smoking, this was immediately changed without fuss or apology but the room still smelt of smoke.

  • 4/10 Thiriloganathan ( Family with older children) 

    from Oswestry , GB  on  August 12, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "Very poor - I booked for 2 nights but checked out after 1 and went to a Holiday Inn." (108056495)

    The waitress in the breakfast room/restaurant was friendly and helpful

    The actual hotel does not match the picture on the internet and is a dive. The room was in poor condition, the toilet still had someones hair, and there was food stuck to carpet, the bed was itchy.

  • 8/10 Stephen ( Other) 

    from Bournemouth , GB  on  August 3, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "On the whole a good hotel with friendly staff." (107119149)

    central to town centre and good parking.

    Can be noisey towards the weekend.

  • 8/10 Jez ( Mature couple) 

    from Milton keynes , GB  on  July 28, 2008

    Well presented and overall a good exsperiance

  • 8/10 Anonymous ( Same sex couple) 

    on  July 21, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "It was a great stay, internet rate was " (108077757)

    Lovely welcome, clean room, good breakfast, silent during night.

  • 8/10 Anonymous ( Group of work colleagues) 

    on  July 15, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "It was nice in an old hotel, We will consider coming back again here" (97821272)

    Good breakfast, good pub, nice beds

    entrance behind, first impression

  • 3/10 Susan ( Solo leisure traveller) 

    from Dunnville on , CA  on  June 6, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "I very rarely pay that much for a hotel when abroad and have never stayed in such poor conditions for that much money" (97619831)

    the breakfast was good and the woman running it very caring and friendly to all who came into the reataurant by greeting us with friendly comments

    the ceiling of the shower was peeling off into the tub, the room stank of smoke, the carpet at the entry was threadbare, I was not offered any assistance with my luggage, I asked to borrow a sscrewdriver to fix my luggage but the first one did not work and when I asked for the other one in the drawer the desk clerk pretended he could not see it, the second desk clerk was not familiar with the surrounding area - a type of store I was looking for ended up being basically around the street but he could not tell me this - the check in desk is very unappealing and unprofessional looking

    1 of 1 people found this review helpful:

  • 10/10 Michael ( Mature couple) 

    from Chichester , GB  on  June 25, 2008

    Excellent room and Breakfast

    Early morning delivery vehicles approx 5am

  • 9/10 Anonymous ( Mature couple) 

    on  June 24, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "Satisfied." (99169083)

    Pleasant staff - clean rooms.

    Stairs and stair carpet was a bit grubby and dated.

  • 4/10 Anonymous ( Young couple) 

    on  May 13, 2008

    The George Hotel, Crawley - Reviews & Ratings

    "This hotel is convenient for the centre of Crawley but meets only the basic requirements for a hotel stay. It needs redecorating and bringing up to a better standard to warrant paying this price." (97655242)

    Convenient location for our stay. Staff at breakfast were friendly and helpful.

    Th general state of our room was poor - it smelled of damp, the wallpaper was peeling, it was too hot and so we had to open the window onto the car park which meant that it was also noisy. The shower curtain didn't fit the height of the room to meet the bath, so the bathroom flooded when the shower was in use. There was no information in the room to assist with any enquiries about facilities or the local area.

    1 of 1 people found this review helpful:

  • 3/10 Julie ( Mature couple) 

    from Killarney , IE  on  April 12, 2008

    Near to the airport. Had a kettle in the room.

    Room very dreary. Seemed to be a smell of urine in the room, though we didn't know what the smell was. View of an office from the window. No lift. No offer to help carry our suitcases.

    2 of 2 people found this review helpful:

The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).

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