Eaton Hotel Non Smoking, Chester - Reviews & Ratings
29-31 City Road, Chester, CH1 3AE
Eaton Hotel Non Smoking, Chester
Right in the very heart of the city and with some limited secure parking, the Eaton Hotel is a great base for your visit to Chester. The hotel’s excell... more
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7/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 6/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 6/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Dorothy ( Solo leisure traveller)
from Carpinteria , US on May 22, 2008
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Leslie ( Mature couple)
from Gloucester , GB on March 26, 2008
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Apprciate that the hotel was being refurbished and a notice did inform us. However, monitoring dust levels on staircases and woodwork should be a priority." (97733330)
easy access to town, good location
dusty due to refurbishment, all areas dirty.
1 of 1 people found this review helpful:
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Anonymous ( Solo leisure traveller)
on February 26, 2008
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Good location ,adequate breakfast friendly staff but poor condition of room." (97451671)
good location, near to shops and railway station.
Poor condition of bathroom, leaking bath and faulty sink.
1 of 1 people found this review helpful:
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Mark ( Solo leisure traveller)
from Chorley , GB on October 27, 2008
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Very good" (107551980)
Inexpensive, friendy, well-located, nice breakfast
Shower wasn't too good
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Anonymous ( Young couple)
on September 9, 2008
The room absolutely stunk, was dirty and the shower was absolutely terrible
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Keith ( Solo leisure traveller)
from Wigan , GB on July 30, 2008
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"GOOD HOTEL,STAFF VERY HELPFUL+CLOSE TO RAIL STATION AND TOWN. " (107116452)
GOOD EXCELLENT FOOD
NO HOT WATER+TOILET WOULD FLUSH AND JUST FILL UP THE BOWL,WOULD NOT TAKE THINGS AWAY,REPORTED IT MANAGER NOTHING DO ABOUT IT+BEDSIDE LIGHTS NOT WORKING,STAYED IN ROOM SIX.
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Steve ( Other)
from Otley , GB on June 21, 2008
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Good value for money." (108027798)
Small & friendly, good location.
Refurbishment underway, room needs it!
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Anonymous ( Solo business traveller)
on April 14, 2008
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"It is not appropriate to offer a hotel for accomodation when it was undergoing refurbishment." (97045786)
Staff were helpful
It was undergoing extensive refurbishment. That should have been flagged when it was booked or you should offer a reduction in price
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Anonymous ( Group of adult friends)
on February 20, 2008
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Outside of the hotel was disappointing. The welcome we received was good and we were informed then about refurbishment. Once this has been completed I am sure the hotel would be fine." (97104424)
Accommodation was fair considering the refurbishment being undertaken
We were not informed that refurbishment was being undertaken
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Anonymous ( Solo leisure traveller)
on July 30, 2007
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"A good, value for money hotel. You can pay more for better facilities but if you just want somewhere to stay that's value for money then the Eaton is fine. I'd stay there again." (97327379)
Price was right, bed was fine.
Bathroom was cramped.
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Anonymous ( Mature couple)
on July 22, 2007
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"the hotel was very clean and the reception was very efficient, with a prompt checking in service. there is suitable parking at the rear of the hotel which was quite secure. the hotel itself had a very family orientated atmosphere and overall we felt the experiance pleasurable and would stay again." (97385562)
The hotel is situated in a very good location. only a couple of minutes walk away from main shopping area.
The bathroom shower could have been better as only trickles of water came out. only shampoo was provided.
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Joseph ( Mature couple)
from Wigan , GB on July 14, 2007
Short walking distance into town center. Some fairly good restaurants adjacent. Shower room /Toilet appeared new and well laid out.
Double bed cramped into space for it, leaving very narrow access one side. Limited Parking available. The Management readily stated they will reimburse any parking charges necessary locally, so it is not a major issue but worth noting.
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Ian ( Solo business traveller)
from Port st mary , GB on June 29, 2007
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Very convenient - close to train station, city centre and restaurants. Helpful staff and a nice place to stay. Room had shower/ toilet facilities, TV, coffee/ tea making facilities too. Would stay again." (99024555)
Convenience - close to train station and restaurants.
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Keith ( Mature couple)
from Moulton , GB on June 23, 2007
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Only stayed one night but found staff very friendly and efficient. car parking not great and several nights in a room overlooking road may prove too much. Enjoyed stay in a lovely city." (99169830)
Rooms were comfortable and hotel well located
room overlooked fairly busy road
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Hilary ( Solo leisure traveller)
from Kidderminster , GB on June 2, 2007
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Individual staff members were extremely courteous, cheerful & friendly. One staff volunteered to carry my suitcase up the 3 floors up from the car park, others (unasked) came out into heavy rain to return my purse & to help with accessing the car park." (99857951)
Staff members were all very friendly, helpful & cheerful Own room clean & tidy. Breakfast was plentiful, tasty & freshly cooked.
Diningroom floor extremely dirty. Bathroom strongly smelled of damp. Bed uncomfortable. Insufficient parking space, not even accessible after 9pm Previous guest had left underwear in room.
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Gillian ( Group of adult friends)
from North wembley , GB on May 31, 2007
Very close proximity to town centre.Friendly Staff throughout stay
Weather had turned very chilly, and there was no central heating.
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Anonymous ( Mature couple)
on May 19, 2007
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"No lifts had to climb 2 flights of stairs. No heat in room when needed. Would be worth paying more for better facilities." (99276609)
close to the city centre and a good breakfast.
shabby room. Had to prop open the window with telephone directory to get some air. poor shower, easier to wait for bath to fill up.
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Nigel ( Mature couple)
from Goole , GB on May 10, 2007
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"I enjoyed my stay. The breakfast was excellent value for money. The position of the hotel is one of its assetts." (99435368)
Quietness, excellent location for town the river etc, friendly staff,
The hotel was a bit run down and scruffy, it needed refurbishment-However, the price reflected this. The kettle didn't turn itself off.
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Anonymous ( Solo business traveller)
on April 28, 2007
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Reception etc wasn't too bad. But it needs a great deal of money spending on it." (99451404)
The room was clean
Everything was dated. Hallways were depressing with dreadful old doors to the rooms
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Nick ( Solo business traveller)
from Bristol , GB on April 16, 2007
Proximity to City Centre
Parking spaces was inadequate
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Michael ( Mature couple)
from Manchester , GB on April 14, 2007
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"It appears to be more of an average bed and breakfast rather than an hotel.Clean and partly refurbished inside but could do with a lick of paint on the outside.Staff were very friendly and helpful." (99077765)
Near the centre of chester.Breakfast.Staff.
Very creaky floorboards from room above.Room was cramped-nowhere else to sit only the bed.Took a while for the shower to work.
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Anonymous ( Young couple)
on April 8, 2007
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"the location of the hotel is brilliant. loads of places to eat nearby. 5 mins to the city center. the staff are very helpful and poilite. but it's not worth " (99197725)
location. the staff were very helpful and poilite
rooms were cold...walls were paper thin. draughts coming in through windows. lights shining underneath the door. NOT worth
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John ( Solo business traveller)
from Pickering , United Kingdom;GB on March 24, 2007
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"The hotel is conveniently situated near to the station and the City Centre, but my room was very quiet." (99233186)
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Steve ( Solo business traveller)
from Otley , United Kingdom;GB on February 10, 2007
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Excellent value for money. Very good breakfast. Good location." (99951656)
Spacious room. Very efficient staff.
Some traffic noise (room was at front)
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Michael ( Mature couple)
from Dulverton , United Kingdom;GB on December 4, 2006
Close to the town
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Kevin ( Solo business traveller)
from Newcastle upon tyne , United Kingdom;GB on November 14, 2006
The staff were excellent and could not possibly have done more to make my stay a good one. The food was really good and the downstairs common areas were attractively designed.
The room was like an oven. The bathroom was very tired and in need of work.
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Anonymous ( Solo leisure traveller)
on November 14, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Good value for money." (99307597)
Reception were expecting me and knew I would be late. Hotel nice and warm. Breakfast good.
Fairly noisy and room needed refurbishment.
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Alison ( Same sex couple)
from Bilston , United Kingdom;GB on November 10, 2006
close to centre
shower was poor
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Margaret ( Group of adult friends)
from Barrowford , United Kingdom;GB on November 1, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"The hotel on the canal side easy access via the canal into tow, or easy access to the roman wall, excellent situation/location. Friendly staff, clean tidy reception/bar area, rooms excellent, slightly warm, but it was the end of October, Highly recommended and would use again if we come back to Chester." (99739339)
Excellent location, clean and tidy, excellent breakfast
Room a little on the hot side
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Anonymous ( Mature couple)
on October 26, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"The hotel is need of major refurb. I asked for a twin room, and was given a double. I think I would have preferred a shower cubicle instead of a bath with a shower in it. My husband had to kneel down in order to get under the shower." (99060831)
We could tell that the proprietor was very keen to please. We got the feeling that the hotel was being done up.
The shower did not work properly. The mattress was dirty, there were stains on the carpet. The wardrobe was very small.
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Anonymous ( Group of work colleagues)
on October 20, 2006
short to the town center
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Anonymous ( Mature couple)
on August 28, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Restaurant, bar, lounge and reception area were well appointed with attractive decoration. The stairways and landings were looking very tired and uninviting. We enjoyed our stay and the staff were very attentive." (3305001924)
Central position to city with parking facility
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Anonymous ( Family with older children)
on August 22, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Very friendly and efficient. Good parking facilities and easy to find. Good location. Public rooms are fresh and well decorated. Our son's room was freshly decorated and more modern than ours which was rather tired. Good value for money." (3305204478)
Good location, ease of access to city
standard of cleanliness in bedroom - very dusty but we were given a discount after mentioning this
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Sherrylle ( Mature couple)
from New plymouth , New Zealand;NZ on August 15, 2006
close to city centre and train station- -was very good quality for the price would stay again
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Anonymous ( Mature couple)
on August 9, 2006
Nice friendly staff, close to centre
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Anonymous ( Young couple)
on August 9, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"All the staff we met were very friendly and welcoming. Not many places in England the receptionist will help you park then carry one of your bags up to your room. Although the TV reception was poor we didn't spend the night in so no problem for us. The shower over the bath was disappointing though - took ages to get a reasonable temperature then gave up. Location was good and the room was quiet, 5-10 mins walk to center along the canal with off street parking (the on street parking was all full)." (3305160980)
Very helpfull & welcoming staff, location and full cooked breakfast included a lovely vegetarian option.
TV reception was poor and difficult to get good temperature in the shower.
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Carolyn ( Solo leisure traveller)
from Antrim , United Kingdom;GB on August 7, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Convenient for railway station and town centre, picturesque setting beside canal, could watch the barges go by while having breakfast - lovel walk along canal tow path to town centre." (3304803871)
Convenient location
The shower - no temperature control - it was either roasting hot, freezing cold and twice there was no water at all.
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S ( Group of adult friends)
from Glastonbury , UNITED KINGDOM;GB on July 25, 2006
TO CLOSE TO NIGHT CLUB BED ROOM ONMAIN STREET
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Edward ( Group of adult friends)
from Bingham , United Kingdom;GB on July 23, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"The family room was in fact two rooms and a large bathroom,one twin bedded room one double. The hotel is very close to the station in a pleasant part of Chester and although the car park is small they manage to fit you in. The staff were extremely helpful. This is a clean comfortable hotel at an attractive price" (3304678608)
Excellent breakfast with a wide choice and pleasant service in a bright room
Please lengthen the flexible shower pipe.
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Anonymous ( Solo business traveller)
on June 25, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"This hotel needs a general overhaul before I would consider to book it again. The excellent performance of the staff however is a credit to them." (3304892453)
near city center; availability of city hotel parking
TV set outdated and not functioning properly
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Lorna ( Solo business traveller)
from Thame , United Kingdom;GB on June 24, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"A good quality, friendly and accommodating hotel, set right in the heart of Chester and with top notch food (ate dinner and breakfast there). Nothing too much trouble for the staff. Great experience and would stay again." (3304793787)
Friendly, helpful, great food, all good value
little bit run down
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Lesley ( Mature couple)
from Juneau , United States;US on June 16, 2006
Easy to find, accomodating & professional staff, very large room with unexpectedly lavish amenities (for the price).
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Steven ( Young couple)
from Birmingham , United Kingdom;GB on June 1, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Overall I was really impressed. Having never been to this hotel before I was a little sceptical, but the friendliness of the staff, the quality of the food we had, the location was all superb. Our room overlooked the canal so that was lovely, I was a little worried about the parking at first but was directed to the private car park where a member of staff came and met me. Overall excellent, definitly going back." (3304744445)
Excellent Hotel, well decorated downstairs, rooms require slight improvement but very clean and spacious. Meals were supurb with huge variety to choose from.
If anything is was the decor in the room but to be honest cleanliness was more important and the hotel and room certainly acheived that
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Anonymous ( Mature couple)
on May 17, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Friendly staff - off street secure parking - within easy walking distance of race course - central for chester - on side of canal - within easy reach of everything - good breakfast - veggie friendly - would book again for next race meeting" (2941669)
Friendly staff - on site parking - secure car park - catering for veggies
Nothing !
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Greg ( Mature couple)
from Stafford , United Kingdom;GB on May 15, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"Nice big rooms, excellent Breakfast. Good value for money especially during the Races ( Which are in easy walking distance should you lose the lot!)" (2960391)
Good position, close to Town Centre
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Joseph ( Group of adult friends)
from Askam-in-furness , United Kingdom;GB on May 4, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"As this was a last minuite booking we didn't know what to expect the hotel is short of a bit of tlc, if you suffer with any difficulties getting about, ask for a room on a lower floor the stairs are quite steep, some smell about quite unplesant at first. The staff are helpful, no need to worry about security or car parking we found both more than adequate" (3304607267)
The staff were very helpful it is very close to the centre which is a plus, the breakfast each morning were excellant
Needs up-grading looks run down from the outside
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Anonymous ( Group of adult friends)
on May 3, 2006
it was very clean. and close to the center
n/a
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Anonymous ( Solo business traveller)
on April 28, 2006
Good position, quiet.
A little tatty maintenance wise.
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Doreen ( Group of adult friends)
from Billinge wigan , United Kingdom;GB on April 21, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"my opinion is it is no more than a 2 star situation. for not many more pounds one could have stayed in a 4 star just down the road.your hotel is obviously a popular one and i felt the accomodation was reflected in the affordable price.the staff where very nice and pleasant and the breakfast and service was excellent.rooms are quite spacious. i will certainly use your accomodation again but would enjoy it more if refurbished." (3304501438)
convenient for shops,trains,transport and easy access to major roads and motorways.
badly in need of refurbishment.new windows required
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Lillian ( Mature couple)
from East orange , United States;US on April 15, 2006
Eaton Hotel Non Smoking, Chester - Reviews & Ratings"A small, non-elevator hotel, nicely (newly?) decorated, minutes from the train station and town center. The latter can be easily reached via city streets, or a very pleasant walk along the canal and/or the city walls. The hosts and staff were pleasant and helpful; the room was clean and comfortable with excellent basic facilities. Lots of choices for breakfast. Cooked breakfast was very good." (3304337133)
Easy access to train station, town center, canal walk and wall. Clean and attractively decorated. Pleasant hosts and staff, and excellent breakfast choices.
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"This is a very nice little hotel near the railway station and not far from the Walls. The short walk of about 8 blocks into the city is pleasant. The hotel offers a very nice full breakfast and there are a Thai and Indian restaurant right next door and across the street. The hotel also offers a dinner that I did not take advantage of during my 2-day stay. My top floor room overlooked the canal, which I really liked. Canal boats silently went by on occasion. The room was spacious and the private bath with shower only was very good. After I complained about the slamming fire door right next to my room, the next night I slept very peacefully. I'd give this hotel 7 stars out of 10." (97255325)
I liked the closeness to the city without having to pay the high price of the hotels inside the walls.
I disliked the fact that the hotel was still updating and remodeling. The elevator was not working nor were the phones.
1 of 1 people found this review helpful: