Melia White House Hotel, London - Reviews & Ratings
Albany Street, London, NW1 3UP
Melia White House Hotel, London
Located next to Regent's Park, Melia White House is a smart and well-located hotel with luxurious rooms. Oxford Street and Piccadilly Circus are within walking ... more
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Rooms from £111
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Mayte ( Group of work colleagues)
from La coruã±a , ES on May 1, 2008
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Anonymous ( Group of work colleagues)
on November 18, 2008
Melia White House Hotel, London - Reviews & Ratings"My friends and I really enjoyed our overnight stay and would come back." (107300302)
Loved the fantastic buffet breakfast.
Standard twin rooms were ok, not very big - just a bit cramped. But very comfortable, especially the beds.
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Anonymous ( Same sex couple)
on November 18, 2008
Melia White House Hotel, London - Reviews & Ratings"Hotel was immaculate, room service exellent, room tiny for two people" (107737166)
Main area's of the hotel were clean and very high quality
Room was tiny and at £166 you expected a little more floor space for your money and the double room consisted of two single beds pushed together
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Anonymous ( Young couple)
on September 30, 2008
Melia White House Hotel, London - Reviews & Ratings" Lovely hotel, very clean, and central." (107184450)
The Weekend was present for my Girlfriends Birthday and she received a complementary bottle of Champagne from the hotel - which was a lovely gesture
No bad points
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Charles ( Mature couple)
from Gillingham, kent , GB on August 26, 2008
Melia White House Hotel, London - Reviews & Ratings"The best Hotel I have ever stayed in" (107292323)
Staff magnificently helpful. Breakfast superb. Room stunning.
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Anonymous ( Family with older children)
on August 6, 2008
Melia White House Hotel, London - Reviews & Ratings"Excellent - would definitely go back." (107120317)
Friendliness and efficiency of staff. Breakfast!
Both the website and the room information pack stated the restaurant was open all day. It was not. We had planned on having an early(1730'ih) pre theatre dinner buffet (included in the price) and confirmed this was possible on checking in. In fact the restaurant did not open until 1800 and then the hot food was not available until 1830. However the restaurant manager was very kind and helpful and offered us any choice of hot meal from the menu and it was cooked and served promptly. We were not made to feel awkward or silly and enjoyed a quick but pleasant meal. Pity the website/room information was not correct.
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Anonymous ( Solo business traveller)
on July 27, 2008
Night time Duty Manager seemed to be the only one that had a sense of customer service and regaining a customer's confidence in the brand. Very helpful and polite.
Check in staff General front of house staff Standard rooms and bathrooms are uncomfortably small
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Nicola ( Group of work colleagues)
from Lisburn , GB on July 20, 2008
Melia White House Hotel, London - Reviews & Ratings"VERY GOOD AFTER INITIAL PROBLEMS CHECKING IN." (99058690)
VERY COMFORTABLE ROOM WITH EXCELLENT FACILITIES.
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Jenni ( Young couple)
from Bacup, lancashire , GB on June 10, 2008
Melia White House Hotel, London - Reviews & Ratings"Very good value for money in a hotel which is beautifully decorated - would definitely recommend" (97995154)
very good value for money
Front facing rooms had a lot of outside noise - could do with being able to close the window vents or have double glazing
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Anonymous ( Mature couple)
on November 28, 2007
Melia White House Hotel, London - Reviews & Ratings"I think that the world mix of your staff is great - however, this results in a low standard in one small area dear to the hearts of many English people. In other words the standard of tea-making is poor. It took 5 attempts at breakfast to get a hot pot of tea. Even when successful the teapot had what one can only describe as a very poor stream, and the milk provided was hot! Just a niggle - but important to me." (97301306)
Clean, comfortable
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Anonymous ( Solo business traveller)
on October 31, 2007
Melia White House Hotel, London - Reviews & Ratings"I thought the staff were very friendly and very polite. The room was a very good standard. As I have a real problem with sleeping in 'other peoples beds' I found the bed very acceptable" (97889688)
The freshness of the room and very clean and reasonably new linen
The door (I had quite a lot of opening the door from both sides)
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Stephen ( Mature couple)
from Birmingham , GB on October 3, 2007
Melia White House Hotel, London - Reviews & Ratings"We booked as a double/twin. As our stay was to celebrate our 20th wedding anniversary I emailed the hotel to ask for a double. Not only did we get our wish of a double was we were also upgraded to an executive room with a complimentary bottle of champagne accompanied by a lovely note from the Quality manager! This, along with the friendliness of the staff helped make our stay that little bit more special. The whole experience was very much appreciated." (97456997)
We were lucky enough to be upgraded and found he experience totally satisfying. The room was superb, well decorated and very clean!
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Dave ( Mature couple)
from Shrewsbury, , GB on August 2, 2007
Melia White House Hotel, London - Reviews & Ratings"We had an excellent stay and will definately be recommending your hotel to friends & collegues. It was comfortable and clean and the staff where extremely polite and friendly." (97645264)
I found it to be very clean and very comfortable
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Anonymous ( Mature couple)
on July 3, 2007
kind staff
free tv service is poor
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Barry ( Mature couple)
from Kettering , GB on July 2, 2007
Melia White House Hotel, London - Reviews & Ratings"I would stay here again" (99792989)
breakfast servies by the chef was poor
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Harry ( Mature couple)
from Welwyn garden city , GB on May 30, 2007
Melia White House Hotel, London - Reviews & Ratings"As above" (99051831)
Quiet location, ease for central London. Definately a 4 star
The weather, rained all weekend
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Randolph ( Family with older children)
from Hyde , GB on May 23, 2007
In adequate FOC refreshments in room, given 'Royal Service' booking - should have been more selection/amount of tea/coffee provision and complementary water/soft drinks - some fruit would also have gone down well
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Anonymous ( Young couple)
on April 24, 2007
Melia White House Hotel, London - Reviews & Ratings"this was a surprise for my wife and sister in law and all i can say is that they where taken back when they arrived there was nothing anyone of us would have changed it was a perfect night" (99332163)
it was first class everywhere was clean and tidy lovely hotel
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Andriana ( Solo business traveller)
from Bristol , GB on April 12, 2007
Melia White House Hotel, London - Reviews & Ratings"excellent location and service, i think i was a bit unlucky with the room, though adequate, not worth the money... it was in an odd corner of the building, chances are most of their rooms would have been better... the bathroom was lovely..." (99762352)
The hotel is lovely, the staff are friendly and efficient
the room, though well kept and clean, lovely bathroom, a bit small and oddly shaped... to be fair, it was a single and probably not their best room
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Anonymous ( Mature couple)
on March 30, 2007
the luxury
bar well over priced, cold food at breakfast
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Kelvin ( Mature couple)
from Deal , United Kingdom;GB on March 29, 2007
we were booked into the royal service as we were in the delux room and found everything wonderful will recommend this hotel to all
the noise accross the road as there was building work going on and was very noisey
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Tanya ( Other)
from Kettering , United Kingdom;GB on March 28, 2007
It was clean, spacious and alot was offered.
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Anonymous ( Family with older children)
on March 28, 2007
Melia White House Hotel, London - Reviews & Ratings"We found the Royal lounge a great addition which enhanced our stay a great deal. It was very comfortable and the tea on our arrival was much appreciated." (99969322)
The room was furnished and equipped to a high standard.
The bath in room 884 was awkward to use access to the taps was poor
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Christopher ( Young couple)
from Oxford , United Kingdom;GB on March 15, 2007
exellent service and facilities, great value for money and good location 1 min walk from portland st. tube. brekkie was a tad dear, didnt have any at
only complaints would be the bath was a little narrow and the receptoin staff were a little condecending, but im just picking tiny holes in an otherwise excellent hotel.
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Anonymous ( Young couple)
on March 11, 2007
Lovely hotel, friendly staff and a lovely room.
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Debra ( Mature couple)
from Feltham , United Kingdom;GB on February 14, 2007
Melia White House Hotel, London - Reviews & Ratings"Very enjoyable" (99454284)
Nice, friendly staff, plenty of benifits
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Anonymous ( Young couple)
on February 14, 2007
Melia White House Hotel, London - Reviews & Ratings"we thought the hotel was lovely we did need to ring to find out where we could park." (99839629)
location, decor, staff, ambience, cleanliness.
the doors on the television cabinet made it akward to get past.
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Anonymous ( Young couple)
on January 19, 2007
Stylish and comfortable
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Anonymous ( Mature couple)
on January 16, 2007
first class experience-will stay their as my choice hotel when in London
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Anonymous ( Young couple)
on January 13, 2007
Melia White House Hotel, London - Reviews & Ratings"Firstly, when booking the room, it was not made clear at all by active hotels that the price quoted did not include tax. The only time you find out for sure is AFTER you have booked and paid. A bit of an underhand and un-necessary practice really. However... On arrival, we were met by the doorman, who parked our car and took our luggage to the room as we checked in. We were invited to join the melia loyalty sheme on arrival, and this is something to recommend as you can take advantage of the benefits immediately. We were offered 2 breakfasts for the price of one and as loyalty card holders, we were allowed to check out at 4pm instead of 12 and we recieved a complimentary newspaper. The overall impression of the hotel was luxurious, although the rooms are a little tight and the bathrooms a bit dark. The bed was huge and comfortable and the room came with all the usual 4 star facilities. Conclusion...Very nice hotel, a bit pricey, but excellent location (oxford st. 10 min walk). but won't be booking with active hotels again." (99544446)
Nice, upmarket feel to hotel. Excellent Service.
Rooms a bit small, poorly illuminated bathrooms (deluxe room)
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Ondrej ( Solo business traveller)
from Pilsen , Czech Republic;CZ on December 19, 2006
Melia White House Hotel, London - Reviews & Ratings"Mixture of British and Spanish heritage, everything in a very good shape and great design. Rooms large and comfortable, even standard double. Only one minus would be that the card-based central electricity switch is invisible in the dark - so it is hard to switch the lights on until you open the door again..." (99750209)
Premium style, very high quality of everything and convenient location
Breakfast not included, shower temperature slightly variable:)
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Anonymous ( Group of adult friends)
on December 9, 2006
Melia White House Hotel, London - Reviews & Ratings"Perhaps making it clear that VAT is additional. It does mention it on the booking screen but not very clearly and easy to miss. All in all a very pleasant experience." (99013380)
Very clean and well furnished, very good settings and acommodation generally - good value for money.
Booking people got my surname and first name mixed up so it took me ages to check in.
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Sarah ( Young couple)
from Castle camps , United Kingdom;GB on November 29, 2006
central location, friendly staff
took a long time to check in, despite arriving after 4pm
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Michael ( Solo business traveller)
from Heywood , United Kingdom;GB on November 27, 2006
location
Overpriced, small room
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Vanessa ( Group of adult friends)
from Tunbridge wells , United Kingdom;GB on November 22, 2006
Melia White House Hotel, London - Reviews & Ratings"The Melia White House hotel is conveniently situated right across the road from Gt Portland Street tube station. The rooms are clean with an attractive art deco feel but very cramped. The bathroom is tiny but very clean. The attraction of this hotel has to be its 5 star restaurant serving up the most delicious, authentic and moorish paellas served by polite warm and charming staff. We did not get a chance to enjoy the bar which looked quite inviting. The reception staff are very friendly, helpful, accommodating and charming. As I was on a girly weekend I am looking forward to treating my husband to the culinary delights of The L'Albufera!" (99809091)
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Diane ( Solo business traveller)
from Swindon , United Kingdom;GB on November 21, 2006
Melia White House Hotel, London - Reviews & Ratings"My stay was for 2 nights, the hotel was close to my place of work and was very convenient for other amenities. Although it was very busy the service was very good and I will definately stay at this hotel in future." (99220247)
Room was warm and comfortable
Nothing to dislike
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Christopher ( Solo business traveller)
from Cruilles , United Kingdom;GB on November 21, 2006
Melia White House Hotel, London - Reviews & Ratings"Eellent porters and barstaff, lunch in Grill excellent/ although it is disconcerting to see breakfast being laid as you eat lunch/ sofas in restaurant and bar too low / short or heavy people disappear below the table." (99499117)
Funcional if compact
The Lifts
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Susan ( Mature couple)
from Evesham , United Kingdom;GB on November 14, 2006
Melia White House Hotel, London - Reviews & Ratings"Overall very satisfied with standard of accommodation. Having come from Canada, however, it is hard to come to terms with the amount of second hand smoke from smokers in the reception area. This is to be expected in the bar however, though we prefer a smoke free environment and would try not to eat in a pub or restaurant where smoking is still permitted. No doubt this will change with the advent of legislation in mid-2007 to prohibit smoking in public places in England." (99881735)
Room very well decorated and equipped, beautiful fresh looking bedding and comfortable bed.
Standard room very small - difficult for two people to move around without getting in each others' way.
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Anonymous ( Mature couple)
on December 1, 2006
Bella stanza
Costo
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"room a bit small for two people" (97112730)
the location
prices very high value for money mainly at the restaurant
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