Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings
80 Lauriston Place, Edinburgh, EH3 9DE
Novotel Edinburgh Centre, Edinburgh
Close to lively Grassmarket and Edinburgh Castle, the central, modern Novotel Edinburgh Centre is a great city base with plenty of facilities. Princes ... more
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Rooms from £79
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 9/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 9/10 | Performance of staff |
| 9/10 | Overall experience |
| 9/10 | Overall value for money |
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Young-eun ( Family with older children)
from Gwangju , KR on October 13, 2009
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Anonymous ( Mature couple)
on October 6, 2009
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"Overall good" (108299256)
Excellent leisure facilities
Room only prepared for one person
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Anonymous ( Other)
on September 14, 2009
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"The hotel was good in general. The location was good as it was only 15-20 minutes walk from where I was working, off Princes Street. The leisure facilities looked good even though I didn't get the chance to use them. The breakfast was as good as I have seen." (108558437)
The rooms and cost for the rooms (inc. breakfast) was excellent. The staff were very helpful as when I booked I requested confirmation that a very tall van would fit in their Car Park, that information was not forthcoming. They advised me of several Car Parks in the area but none were capable of taking the van so when I returned to the hotel for further info. they offered the use of the Service Yard which was great.
I used the same Bath Towel for 4 nights. I tried putting the towel on the side of the bath, unfolded on its hanger no change. The bottom sheet on my bed was not straightened on a couple of occasions.
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A j ( Group of adult friends)
from Staplehurst , GB on August 9, 2009
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"Although I paid up front months ago, it was a good online deal on the B&B rate for a family room. It was not very spacious for four of us but it was adequate. Good quality, very clean and well located hotel. Very helpful staff." (107513194)
Very good standard overall.
My only criticism is that the hotel didn't have a decent lounge, only the bar or reception area.
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Anonymous ( Mature couple)
on April 3, 2009
Online booking process stated no hotel car parking facilities, so travelled by train/taxi. Surprised to find there is a hotel car park.
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Anonymous ( Solo business traveller)
on March 30, 2009
Clean, quiet, in good order, no fuss - just everything where it should be, everything you need for a comfortable stay.
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Thomas ( Mature couple)
from Milton keynes , GB on February 12, 2009
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"A great break." (107347722)
All staff were enthusiastic and helpful. Breakfast was excellent. Good leisure facilities.
Nothing, we'll come again!
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Naomi ( Mature couple)
from London , GB on January 4, 2009
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"great place" (107456778)
lighting in bedroom excellent and modern design of rooms
no included internet access
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Elspeth ( Mature couple)
from Forres , GB on December 8, 2008
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"Excellent value. Very spacious room on the 5th floor with a castle view. Pool nicely designed, though just slightly less smart than I remembered it" (107466686)
Large room with castle view
None, apart from poor radio reception on the TV
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Anonymous ( Solo business traveller)
on November 26, 2008
cleanliness, locality,
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Peter ( Other)
from Sunderland , GB on October 2, 2008
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"We did enjoy our stay & found the location great, the hotel was well presented & clean. The only let down was the small room & bed set up, It was only for two nights so I put up with it, if I had been staying longer I would have asked to be moved, if I was to return I would double check I was getting what I had ordered." (107335728)
The hotel was very clean & modern, It had a very good location in the city, staff were friendly & professional.
I ordered a deluxe twin room, with twin beds. The room turned out to have one king size bed & a pull out bed settee. The room was very clean modern & well equipped but small, very limited hanging space for clothes. The bathroom again was as the main room but again small & the door was at a funny angle making it interesting to get in & out of. Limited parking too, ok if you were lucky to get in. We had a meal at the hotel on Saturday evening but found you were out of stock on a few bottles of wine we tried to order & found it was mainly dry white wines that was in stock, fine if you like dry wine !!!! The food was good & a fair price.
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Anonymous ( Group of work colleagues)
on September 2, 2008
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"good will definitely go back, but I hope they sort out the heating as it seems to be on full during the night!!!" (108062445)
good service, nice room and good facilities.
room far too hot during the night, hairdryer not working properly, breakfast very expensive.
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Anonymous ( Group of work colleagues)
on August 16, 2008
Friendly, helpful staff. Clean, bright feel to the hotel. Good site near to Castle, Grass Market etc
Breakfast service in the restaurant was poor on Day 1 (9 Aug). You were not prepared for the mount of guests and food ran out quickly. Also, when we tried room service breakfast the next day, there were items missing and the toast had not been toasted. You were very apologetic etc and staff were helpful, but it shouldn't happen in a 4* hotel at
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Paul ( Mature couple)
from Belfast , GB on August 11, 2008
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"Very relaxing and enjoyable." (108004243)
Great efficient and friendly staff. Very good city centre location.
Small car park was unable to use it on arrival. Had to use public car park.
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Anonymous ( Group of work colleagues)
on May 20, 2008
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"Excellent, would definately stay again." (97203099)
Friendly and extremely helpful staff, clean rooms and excellent leisure facilities.
did not eat in the restaurant as we thought it was a bit expensive compared to other places.
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Anonymous ( Mature couple)
on March 27, 2008
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"my wife and i had a very nice stay in the hotel and the facilities were very good. i will be going definitley" (97421718)
good locality,friendly staff
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Peter ( Solo business traveller)
from East grinstead , GB on January 24, 2008
Spacious and modern, good exercise centre and pool
cusion covers worn, carpets a bit tired
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on January 23, 2008
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"we were very please with the hotel. in a very good positon in the city near to main attractions. car parking was good too" (97354926)
plenty of room and very clean
1 of 1 people found this review helpful:
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Melvyn ( Group of adult friends)
from Basingstoke , GB on January 23, 2008
The size and quality of the room was very good as was the hotel facilities
The restaurant staff were less that efficient, waiting 15 minutes for a drink
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Anonymous ( Group of adult friends)
on December 19, 2007
Superior double room was very comfortable and the fact that bathroom had enough space to put toiletry bag beside sink & was seperate from toilet.
No toilet brush beside toilet,never seen that before and is totaly unpleasant for the next person who 'll use the toilet and un hygienic.Double glazing poor,lots of noise coming fron the street
1 of 1 people found this review helpful:
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Philip ( Family with young children)
from Kilmarnock , GB on December 19, 2007
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"Didn't realise from information on Internet that there was a leisure suite available - might have packed the Speedos! Overall, very good value for money." (97577885)
Comfortable and well equiped. Stylish.
Baby cot left in room which hadn't been requested took up a bit of space.
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Ann ( Mature couple)
from Middlesbrough , GB on November 28, 2007
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"Nice hotel in good location - just enough away from the main streets to be peaceful and yet within easy walking distance of town centre. Full price rates are extortionate but we got a good deal on the internet." (97582034)
Modern, light and airy rooms with excellent en suite facilities
Toiletries & tea/coffee etc. not replenished on second day - unusual in a 4 star hotel.
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John ( Group of adult friends)
from Chigwell , GB on November 28, 2007
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"The rooms were excellent, very comfortable, spacious, with good heating, and shower/bath facilities. The location of the hotel is great, nice and central The reception staff however need leave a lot to be desired, they are rude, obnoxious and extremely unhelpful, however the bar, restaurant and housekeeping staff were all excellent and very friendly." (97642427)
Rooms were spacious, clean and comfortable
Service at reception was appaling, both at check in & out, and for general queries, all staff were rude and obnoxious
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Daniel ( Family with young children)
from Malmesbury , GB on November 28, 2007
This hotel is ideally situated close to the centre and ten mins walk to Princes street passing the castle.Staff very good. Pool etc good. We went for a family wedding(not held in this hotel)and arrived early off the overnight train from London. Checkin was made poosible at 7.30am by conpetent staff as our room was not used the night before.Kids went in the pool.Breakfast was very good quality-well worth the price(pay in advance for a discount).Altogether a good experience.We would use this hotel next time.
Carpet in bedroom was stained -otherwise all ok.
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Anonymous ( Solo business traveller)
on November 18, 2007
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"The hotel is clean and well presented. My room on the 6th floor was clean, quiet and perfectly adequate. A couple of minor gripes were that there was no bath - the shower was ok, but the design meant that after 10 mins in the shower, plenty of water drained onto the bathroom floor - which sloped away from the shower instead of into it. A shame as I used towels to dry up that otherwise would have stayed clean - less environmentally friendly! Also, was looking forward to a workout, the gym had 5 cardio machines and two very light dumbells - not too great. But minor points only..." (97789940)
Hotel was clean and centrally located.
Gym was incredibly tiny!
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Anonymous ( Young couple)
on November 13, 2007
Hotel was clean, and room was a good size. Breakfast at hotel was of excellent quality. excellent location within walking distance of royal mile
Room not best for 4 star hotel
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Anonymous ( Young couple)
on October 18, 2007
Down stairs bar and lounge nice.
Overpriced room
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Anonymous ( Young couple)
on July 26, 2007
Good size rooms, comfortable, looked good
the shower head kept turning
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Barbara ( Group of adult friends)
from Winchester , United Kingdom;GB on June 21, 2007
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"Clean, comfortable. Room by road, but no traffic noise in room. Great shower." (99438151)
Location to 'The Meadows' Edinburgh + close to city center
Steam Room was dirty
1 of 1 people found this review helpful:
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Robert ( Solo leisure traveller)
from St. petersburg , United Kingdom;GB on July 15, 2007
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"This is a very good value in Edinburgh. The stay would have been perfect except for two rather inexplicable staff flaws. The hostess at breakfast seated me and then the next minute gave my table to another couple! So leave your table to go to the buffet with caution. Strangely, a reception clerk had no idea what real ale or cask ale was, so of course she was no help in finding a local pub that served it. All in all a very good hotel and a pleasant stay." (99338467)
Modern bath where controls were intuitive and everything functioned correctly.
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Anonymous ( Young couple)
on July 8, 2007
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"Overall pleasant stay in a well run hotel with friendly and helpful staff. Good value and reasonably well located." (99599400)
Hotel was clean and rooms were clean and fresh. staff very friendly and helpful. Location of hotel was near the old town of Edinburgh but quite a walk with many steps from the main shopping area.
The pillows were very soft and the bedlinen/duvet was poor quality. The carpet was synthetic and unpleasant to walk on in bare feet.
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Anonymous ( Mature couple)
on June 25, 2007
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"I was aware of all facilities, car parking ect prior to our visit" (99605789)
Clean, quiet,all facilities available.
nil
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Anonymous ( Mature couple)
on June 13, 2007
VERY CLEAN AND MODERN
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Caroline ( Solo leisure traveller)
from Warrington , GB on June 13, 2007
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"Facilities in room good though a bit awkward round entry to room in that toilet situated as soon as you got in and squashed wardrobe, kettle facilities all squashed in one area of room. Leisure facilities good but could have done with another treadmill in gym area. Food generally good Booking in arrangements could have been a bit better in terms of explaining pay separately breakfasts and yet dinner charged to room - mix & match makes it a bit confusing." (99168964)
spacious room, comfortable bed, easy access
bathrooom door clumsy with strange layout of separate toilet
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Anonymous ( Mature couple)
on June 1, 2007
Novotel Edinburgh Centre, Edinburgh - Reviews & Ratings"Comfortable, clean, attentive staff, good flexible menu" (99328946)
Spotlessly clean
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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