Macdonald Crutherland House, East Kilbride - Reviews & Ratings
Strathaven Rd, East Kilbride, East Kilbride, G75 0QZ
Macdonald Crutherland House, East Kilbride
The MacDonald Crutherland House Hotel is a superior first-class hotel. The hotel is located on 37 acres of grounds close to all major routes for business and to... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 9/10 | Order and cleanliness of the hotel |
| 9/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Anonymous ( Solo business traveller)
on April 22, 2008
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Martyn ( Solo business traveller)
from Brampton , CA on March 25, 2008
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"No Internet Access in rooms (Very, VeryImportant for Business & Personal Travel) No clock in the room (For business and Overseas travellers it is important to be able to see the time with the curtains closed and the lights off) The Television service was poor. Very small screen and only five channels was very poor) I presonally very much dislike duvets as I find them too hot. There was no alternative bedding in the room. I continually slept under the overlay which was inadequate in terms of warmth. It must have been obvious to the room cleaner but for the week I was there nothing changed. I am allergic to feathers and all the pillows were feather pillows. The electric radiator was totally uncontrollable. If it was on the room was unbearable!" (97326027)
Good size room Clean & Airy Water in Room Tea, Coffee, and Buscuits in Room Choice of newspapers, a;though I asm surprised that they weren't complementary!
No Internet Access in rooms (Very, VeryImportant for Business & Personal Travel) No clock in the room (For business and Overseas travellers it is important to be able to see the time with the curtains closed and the lights off) The Television service was poor. Very smalll screen and only five channels was very poor) I presonally very much dislike duvets as I find them too hot. There was no alternative bedding in the room. I continually slept under the overlay which was inadequate in terms of warmth. It must have been obvious to the room cleaner but for the week I was there nothing changed. I am allergic to feathers and all the pillows were feather pillows. The electric radiator was totally uncontrollable. If it was on the room was unbearable!
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on July 27, 2007
beautiful setting, excellent bar staff. clean rooms which were very well presented.
the room was extremely warm
1 of 1 people found this review helpful:
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Peter ( Mature couple)
from Glasgow , GB on June 12, 2007
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Hotel is in an excellant location. Grounds are beautiful and very clean, room was also as you would expect with the only the prices in the bars are a bit steep." (99869761)
HOTEL WAS EVERTHING WE COULD HAVE WISHED.ACCOMMODATION AND FOOD WAS VERY GOOD BUT DRINK WAS VERY PRICEY
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on September 13, 2008
Room spacious, well appointed, had decent pillows and quiet.
Early morning call and paper did not happen as requested. Food at breakfast mediocre.
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Anonymous ( Mature couple)
on July 21, 2008
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Excellent" (97167578)
Very good value for money, excellent breakfast, clean pool and leisure facilities and friendly helpful staff.
Not really a bad point, but they say they have a dress code for the restaurant, which we adhered to for our evening meal, but obviously it didn't apply to everyone.
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Alan ( Solo business traveller)
from Peterborough , GB on July 20, 2007
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Information on the hotel was fairly precise in terms of location and facilities. I particularly enjoyed the food and service in the restaurant. The only criticism I have is that the price of drink seemed a little high. All in all it was really enjoyable stay and I will be using it again." (97679203)
Good size room, very well equipped. Good standard of equipment, nice decor and comfortable bed
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Ruth ( Mature couple)
from Ripon , GB on June 21, 2007
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Very good" (99421242)
Comfortable room, well equipped, excellent en-suite facility and hotel facilities
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Anonymous ( Solo business traveller)
on June 9, 2007
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Lovely, peaceful hotel in tranquil surroundings with an excellent health club and fine dining." (99374011)
Spacious, immaculate rooms of a high standard.
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Mike ( Mature couple)
from Stockprot , GB on June 7, 2007
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Having stayed before at the hotel for our wedding anniversary celebration and to visit friends in East Kilbride, the hotel was the obvious choice for a second visit. The wedding celebrations that were going on on our first night were imperceptible and we experienced no noise or nuisance. Food is top notch (although splitting an egg for someone who likes only the 'white' proved a problem on the first morning - but it happens at many hotels we have previosly stayed at). Overall,we can't wait for the next special offer to enjoy another value for money weekend." (99177980)
The setting was magnificent. The 37 acres meant that there was seclusion. The facilitiesin the hotel were first class. Escellent breakfastand the dinner was delicious. Gym facilities superb.
Found the house wine and the tea /coffee alittle overpriced where the rest of the charges were appropropriate. Didn'texperience an occasional checkin teh gym, and as a lone user, there might be health and safety issues. Wasn't aware of a CCTV, but that would be useful for obvious health reasons.
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Anonymous ( Mature couple)
on May 8, 2007
Quiet Country House Hotel with excellent service. Lovely sports facilities
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Anonymous ( Solo business traveller)
on January 19, 2007
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Overall my stay was very pleasant. I wouldve liked some body lotion to be available although the Shower gel was great. It wouldve been good to have a mini-bar in my room too. I thought that the meal brought to my room was excellent and still hot!!" (99615055)
The hotel was in a secluded quiet area, excellent bed and room service was good too. I also loved the loan of dressing gown.
The bathroom smelt a bit damp. Did not like the room being so close to the lift as I am a light sleeper.
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Dorothy ( Mature couple)
from Peterhead , United Kingdom;GB on January 9, 2007
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Although recovering from a power-cut the staff were extremely helpful and courteous, nothing was a problem. A thouroughly enjoyable stay." (99062510)
The seclusion of the hotel and a beautiful room.
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Anonymous ( Solo leisure traveller)
on December 30, 2006
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"I have never had such a pleasant stay in a hotel. Given that it was Christmas Day with over 200 people having Christmas Dinner and despite there being hardly any people staying overnight the staff were very helpful and attentive. My parents also had a fantastic time as well I had booked the overnight stay to allow us all to have Christmas Dinner at my sisters house nearby and allow us to relax and not worry about travelling home afterwards. It was just perfect top class hotel that I would recommend to anyone." (99002487)
Everything was first class fantastic room very friendly and helpful staff breakfast was just right leisure facilities were excellent.
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Michael ( Mature couple)
from Ipswich , United Kingdom;GB on November 15, 2006
everything was brilliant
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Steven ( Mature couple)
from Welwyn , United Kingdom;GB on August 11, 2006
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Beautiful hotel and grounds, tranquil setting, professional and friendly staff. Food excellent. Not cheap, but good value for money. Reasonably clean room. Bathroom a little awkward in some respects, but brilliant shower. Laid back, welcoming atmosphere was commendable, especially for a larger chain hotel. Would come here again." (3304963161)
Excellent breakfast and dinner Comfortable room
Nothing
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Kirsten ( Young couple)
from Kirkintilloch , United Kingdom;GB on July 13, 2006
The room was quiet and well maintained.
The room was very hot.
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Raymond ( Solo business traveller)
from Stratford upon avon , United Kingdom;GB on July 12, 2006
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"The hotel was as I hoped it would be. It was very well maintained, and located at the end of a 500yd drive. (I noticed a planning application to widen the drive and extend the hotel itself). Access to Central Glasgow is very good, the motorway being a 5 minute drive away (non rush hour). As I didn't use the leisure facilities I cannot comment on them. I would reccomend this hotel, but be warned, " (3304912620)
The room was spacious, well appointed and most importantly, very clean.
nothing
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Louise ( Young couple)
from Deeside , United Kingdom;GB on June 7, 2006
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"This hotel is in a superb location, for Glasgow and all of the surrounding area. The staff are friendly and make you feel very welcome. The food served at the restaurant is excellent. The service is superb, as are the facilities within the hotel. Set in it's own grounds, you feel like you are miles away from anywhere it is so peaceful. Room quality is excellent, and nothing is too much trouble for anyone. Highly recommended for one or many nights." (2820764)
The peaceful surrounding, feeling like you were miles away from anywhere
Nothing
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Joseph ( Mature couple)
from Ramsbottom , United Kingdom;GB on June 6, 2006
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"The hotel is in a lovely setting which belies its proximity to Glasgow. The leisure facilities were very pleasant, as were the gardens. The staff were very friendly and helpful. We had our evening meal in the restaurant and it was excellent, extremely tasty, beautifully cooked and the presentation was superb." (3304789069)
very comfortable, clean room, every facility we required
nothing
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Kenneth ( Other)
from Glasgow , United Kingdom;GB on May 17, 2006
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"The hotel was beautiful, we attended a wedding and the staff were efficient,friendly and very helpful they are a great team of people, the food was excellent and served piping hot, I cant fault one thing about my stay at the hotel" (3304691645)
It was excellentthe room was bright,airy, claen and very comfortable
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Anonymous ( Young couple)
on April 21, 2006
The room was very well presented and comfortable.The staff were very freindly and there was ample parking close to the hotel doors.. There was a very pleasant relaxed feel to the whole hotel
Our room was not ready when we arrived and we were 2 hrs after check in time. The cups in our room were dirty and i repeatedly asked for fresh milk which was not delivered
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Carol ( Family with older children)
from Forfar , United Kingdom;GB on April 13, 2006
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"A lovely hotel with friendly, helpful staff. The staff in the leisure complex were particularly welcoming. Leisure facilities were of a very high standard and exceptionally clean. Breakfast was very good and provided an abundance of choice." (3304358959)
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Anonymous ( Group of work colleagues)
on April 4, 2006
Clean and tidy.
Service in the restaurant is too slow. Quality of food though was very good.
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Eugene ( Mature couple)
from Glasgow , United Kingdom;GB on February 23, 2006
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Really good hotel with excellent facilities - great value at the rate we paid. No hesitation in going back or in recommending it" (3304177878)
Lovely big room - well appointed
service in the restaurant could be improved - but the food was lovely
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Anonymous ( Other)
on February 22, 2006
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Hotel was nice. Wedding meal was excellent although there was quite a while to wait between courses. I requested an alarm call which I did not receive. When we ordered breakfast we had to wait half an hour for it. When it arrived they got the order wrong. They took it away and after about 15 minutes came back with the same wrong order and we had to wait yet another 15 minutes. I was not impressed with this. I thought there would have been a fridge in the hotel." (3304259616)
Cleanliness - very comfortable bed
Service could be improved on
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Peter ( Young couple)
from Hamilton , United Kingdom;GB on February 17, 2006
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"The grounds in which the hotel is situated are very nice and the overall appearance of the hotel is pleasing. The rooms were comfortable and the dining and bar facilities were pleasant." (3304233803)
The hotel was clean and decorated to a high standard. The food and service were excellent!
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James ( Young couple)
from Johnstone , United Kingdom;GB on January 19, 2006
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Beautiful Hotel set off the beaten track, the drive up to main building was lovely and the reception of the hotel was immaculate. The staff were always friendly and courteous, especially at reception. The room had a lovely homely feel about it and was well equipped with toiletries and excellent drink making facilities. There was an impressive buffet at breakfast as well as a cooked menu. I would certainly stay at a MacDonald's hotel again." (3304126443)
The friendliness of the staff and quality feel of the hotel
The bathrobes were not present in the room when we checked in
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John ( Mature couple)
from Spennymoor , United Kingdom;GB on January 2, 2006
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"A very relaxed and enjoyable stay. the hotel is convientient for visiting friends in the area and we shall certainly be staying with you again in the future. The website was informative and gave an accurate account of the hotel facillities and standard." (3304055760)
The room was large and well eqqipped, lesireure facillities were excellent and the staff reposnsive
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Simon ( Solo business traveller)
from Ashford , United Kingdom;GB on December 6, 2005
Rooms well furnished and appointed. Nice touch with the bottled water. Breakfast was cooked to perfection.
Signposting of the rooms and back to reception was not clear. Corridore directions misleading. TV difficult to view in bed as is on the floor. Instructions for heating should be displayed near unit.
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Bernard ( Solo business traveller)
from Lismore , Ireland;IE on November 12, 2005
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"I found the stay satisfactory.The price of making external telephone calls was exorbitant" (2913287)
close to where I was visiting
I ordered and Irish coffee with my meals and it was a dogs dinner
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Malcolm ( Mature couple)
from Bishopton , United Kingdom;GB on November 8, 2005
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"The hotel was all we expected and the web site gave a very accurate description." (2906867)
As my wife and I met 50 years ago in East Kilbride on Nov 4th and were making a return sentimental journey it was a nice touch to put us in room 4 which was excellent.
Very little.
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Anonymous ( Solo leisure traveller)
on September 15, 2005
This is an outstanding hotel. Great staff. Clean.
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Sally ( Other)
from Slough , United Kingdom;GB on September 14, 2005
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Easy booking system. Pleasant and relaxing stay. The hotel provided everything I needed. Extremely friendly service. Plan to visit Scotland again based on this experience. Would recommend to others." (2443941)
Restaurant service staff to be commended.
None. Fab service!
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Anonymous ( Mature couple)
on June 1, 2005
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"I was unaware of the hotels liesure facilities and this was not mentioned at check in. If I had known I'd have been prepared and may have used them. I enjoyed my stay though and found all the staff very pleasant." (1747837)
good shower, comfortable bed, enjoyed breakfast, nice setting
too many trolleys etc left in hallway, cupboards left open, poor directions to find room, provision of safety deposit box, The directions to find the hotel given in the website were poor.
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George ( Mature couple)
from Westerville , United States;US on May 10, 2005
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"At weekends staff seem somewhat more focused on the very successful wedding party business, rather than on the occasional traveller." (1881208)
Great location. Elegant setting
Elevator not working.Phone not working. Overall poor response from staff.
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George ( Mature couple)
from Westerville , United States;US on May 10, 2005
Location excellent and setting very comfortable
staff response to problems initially not too good, but management response ultimately effective
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Elizabeth ( Solo leisure traveller)
from Nanaimo , Canada;CA on May 9, 2005
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"I particularly like the courteous, helpful staff at the Crutherlands Hotel and the ambiance of the public rooms. It was great to have a gym and pool to work the kinks out of your body after a long flight." (2058098)
Comfortable rooms, courteous and helpful staff, ambiance of the public facilities, beautiful grounds and handy location
None of the gym weight machines were scaled for women and the rowing machine was poorly maintained.
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David ( Mature couple)
from Newbold verdon , United Kingdom;GB on May 5, 2005
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"The overall package was of a high standard - accommadation, meals and facilities. I would recommend the hotel to everyone." (2209878)
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William ( Solo business traveller)
from Wervin road , United Kingdom;GB on March 21, 2005
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Excellent standard of comfort, friendly staff and good food and wonderful surroundings." (2048881)
staff welcoming;room tastefully furnished and cuisine excellent choice.
None experienced. Except my morning paper was not delivered as requested.
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Anonymous ( Mature couple)
on March 16, 2005
The size of the rooms was better than previous hotels we had stayed in
Sky Sports was not working on the TV in our room
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Simon ( Group of work colleagues)
from East grinstead , United Kingdom on March 15, 2005
no wake up call. no paper
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Kay ( Solo business traveller)
from Beeston , United Kingdom on December 21, 2004
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"The hotel is set in beautiful surroundings and is very attractive. The food is excellent as is the service. However the room I was in had very thin walls and as a consequence I was constantly disturbed by noises from the corridor and neighbouring rooms." (1731901)
The setting of the hotel was very nice
My room was very noisy. I could hear everything my neighbours we doing due to the very thin walls
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Anonymous ( Group of work colleagues)
on November 30, 2004
Accomadation good, but food and drink prices too high
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John ( Family with young children)
from Bibertal , Germany on October 19, 2004
Plenty of space, large beds, modern shower
Restaurant food is horrendously overpriced
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Anonymous ( Solo business traveller)
on October 12, 2004
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Problem free stay, pleasant accommodation." (1567940)
Good location, rooms clean, tidy and good quality.
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Andrew ( Solo business traveller)
from Doncaster , United Kingdom on October 6, 2004
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"Excellent hotel. Directions to hotel could be more clear, however, quick phone call and hotel staff directed me in." (1552144)
Lovely peaceful setting, excellent room.
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Anonymous ( Mature couple)
on October 1, 2004
comfortable rooms friendly staff
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Anonymous ( Young couple)
on September 30, 2004
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"I think the staff were very pleasant and professional. The hotel was clean and the people were friendly. The food was delicious. The whole weekend was perfect and I would most certainly stay at the hotel again in future. I do not have any negative comments to make." (1496882)
Being allowed to take my dog and the promptness of room service.
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Anonymous ( Mature couple)
on September 22, 2004
Macdonald Crutherland House, East Kilbride - Reviews & Ratings"A well appointed hotel set in it's own grounds and completely hidden from the main road. Entry is along a private drive through mature trees and open grassland before opening onto a large frontage with ample parking. Reception was easy with efficient, friendly staff who had our reservation to hand. Our room was well appointed with top quality furnishings and a comfortable king size bed where everything was spotlessly clean. The evening meal was imaginative, well prepared and presented, and accompanied by a good selection of wines from around the world. The restaurant manager was welcoming, friendly and attentive ensuring we enjoyed our evening meal and all the staff seemed to be happy in their work which helped in creating an ambient atmosphere. Breakfast was equally enjoyable with a vast array of choice from cold buffet style to plated cooked food with enough to satisfy the healthiest of appetites. Overall it was an enjoyable relaxing stay with no hitches or complaints." (1518195)
Ample parking. Friendly efficient staff. Top class rooms with quality furnishings. Excellent restaurant.
None
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"Generally i had an excellent stay, the staff we're very pleasent and professional, and the rooms very clean, spacious and modern. I really liked the location of the hotel and the look of it, set within its own grounds off a main road, seemed very seclded and quiet. Very enjoyable stay." (97178553)
The location of the hotel and the grounds it was set in, also the parking facility, breakfast and room, satff we're all very good and professional, was excellent, couldn't fault it.
1 of 1 people found this review helpful: