Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings
Picardy Place, Edinburgh, EH1 3JT
Express By Holiday Inn Edinburgh City Centre, Edinburgh
Within a 5-minute walk of Princes Street, Edinburgh Waverley station and St. Andrews bus station, and 10 minutes’ walk from the Royal Mile, this hotel offers ch... more
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Rooms from £39
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
8/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 8/10 | Your room |
| 8/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 8/10 | Performance of staff |
| 8/10 | Overall experience |
| 9/10 | Overall value for money |
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Christine ( Group of work colleagues)
from Dundee , GB on December 9, 2008
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Angela ( Mature couple)
from Glasgow , GB on September 3, 2008
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"good standard of hotel well situated and good value for money" (107198543)
very helpful staff
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Michael ( Young couple)
from Grantown on spey , GB on March 21, 2008
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"We had cancelled the first night of our original 2 night stay however whenwe checked in noone could find our reservation as we had arrived a day later than originally booked. No apology made for the error although it was sorted out with very little fuss. Reservation/bar staff, all foreign spoke, very good English as I was concerned that they would not understand what the problem actually was." (97349881)
Central,
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Frances ( Mature couple)
from Tayport , GB on January 31, 2008
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"I can't remember seeing any information on booking about the fact that there was no restaurant, probably I assumed that as they served breakfast, there would be one. But anyway, there were plenty good-value restaurants very near. For an overnight or possibly weekend stay the room was fine, but if you were to stay a week the lack of drawers, good wardrobe facilities etc woul;d be a bit of a problem." (97681892)
Very modern adaptation of traditional Edinburgh building. Shower-room particularly intriguing - space-saving but room for toilet-bags etc. Also all-tiled and very clean.
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Rodney ( Mature couple)
from Willow grove , AU on July 1, 2007
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"Large room and very comfortable. First floor rooms are at street level, so very convenient. Good city location" (99091017)
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Anonymous ( Young couple)
on November 19, 2006
location was good
I think for the cost of the stay a cooked breakfast in the morning would have been nice.Although i do understand it states a continental breakfast.
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Anonymous ( Group of adult friends)
on October 24, 2006
Clean, tidy and central
Kettle didn't work
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Darren ( Young couple)
from Leeds , United Kingdom;GB on October 23, 2006
Clean hotel, comfortable bed, decent facilities
Pricey for the standard of accomadation, expensive parking
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Penny ( Family with young children)
from Ellon , UNITED KINGDOM;GB on October 23, 2006
VERY CLEAN. LOVELY CONTINENTAL BREAKFAST. PERFECT LOCATION WITHIN SHORT WALKING DISTANCE OF PRINCESS STREET.
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Anonymous ( Mature couple)
on June 26, 2006
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"The standard generally met that expected of this hotel group, however,one chair in a double room at this price and no small table even to take breakfast which guests were welcome to do would appear to somewhat diminish the enjoyment of the stay" (3304551784)
Proximity of hotel to city centre and travel facilities
lack of sufficient furnishings in room
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Aine ( Family with older children)
from Thurles, , Ireland;IE on June 10, 2006
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"Suffice to say that I would return to this hotel again and yes,I would recommend it to my friends." (3304675345)
Like all the other Express by Holiday Inns I have stayed in this hotel was very good value for money ,centrally located and had a high standard of cleanliness.
Unfortunately our room was situated to the front of the hotel and while the second layer of glazing completely shut out the noise from the busy street below while it was closed it also shut of our air supply. The room didnt have air conditioning and while there was a fan it was faulty and failed to ventilate the room . We were blessed with glorious weather during our stay in Edinburgh , daily temps of 22degrees and nightly temps of a similar degree. We complained to Reception but the fan still didnt work.
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Daniel ( Young couple)
from Bellshill , United Kingdom;GB on May 13, 2006
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"Check-in process was fairly slow and registartion cad had not been prepared for my arrival. However, I was allowed to check-in early as opposed to just leave my bags which was a nice guesture!! More information on the evening meals would have been better as I was under the impression that an evening meal would have been available. The only thing that was available was bar snacks which were served between 7:30pm and 9:00pm which was too late for my needs. Having said this the hotel is located very close to quite a few restaurants which were nice and reasonably priced! All in all the room was as advertised and the hotel was ideally placed for the playhouse theatre which was my main reason for using this hotel." (3304658240)
Bed was comfy and the bathroom was very clean.
Bathroom was quite small and cramped when 2 people using it at the same time. When checking out the receptionist did not process the pament as a completetion of the authorisation on check-in which delayed things as the card declined due to the hotel trying to take 2 payments.
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Anonymous ( Young couple)
on April 10, 2006
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"As we were only there one night it is quite hard to judge the hotel, the breafast was nice, the room was fine but felt a bit small, the only minus that i can see was there was a funny smell in the room, i wasn,t sure if we were underneath the kitchens or near an indian take away but we were on the ground floor. As we were only there for one night it was okay to put up with but if i had been there any longer i would have asked to change rooms." (3304382238)
i liked the locations of the hotel, it was a perfect location for the theatre
i dislike the indian takeaway smell or it may have just been a spicy smell that seemed to be hanging in the room.
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Anonymous ( Solo business traveller)
on February 7, 2006
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"No real problems. The accommodation is basic but clean, and the breakfast is adqeuate." (3304174798)
Central
Car parking availability
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Stanley ( Mature couple)
from Lytham st annes , United Kingdom;GB on January 9, 2006
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"v.good" (3304091091)
cenntrallocation
parking facilities
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A. ( Mature couple)
from Dundee , United Kingdom;GB on November 30, 2005
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"VERY ENJOYABLE" (2961635)
LOCATION
WARDROBE SPACE
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Anonymous ( Other)
on November 11, 2005
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"We returned to the hotel late in the evening to find you use your door key to access the hotel door to the foyer. Good security! There are plenty of restaurants and take-aways nearby. Also very central for Princess Street shopping. Breakfast is in the dining room only and was well catered even at 9.20 a.m. when it finished at 9.30! Staff were friendly and efficient. We had never booked via the internet before and were very pleased to find we were expected! Check-out was straight forward and efficient. Everything went smoothly, everything we needed was provided in a straight forward manner with no fuss." (2758491)
Spacious, clean, well equipped, good shower, comfortable bed, breakfast well catered
The hot drinks machine protrudes over the self-serve tray rails so when you slide the tray along the rails past that section your drinks get knocked over!!!
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Martin ( Family with older children)
from Wigton , United Kingdom;GB on October 10, 2005
Clean, comfortable and very convenient for what we neede for a short stay.
Provide shampoo.
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Laila ( Family with older children)
from Middlesbrough , United Kingdom;GB on October 5, 2005
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"Approachable, helpful staff." (2801685)
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Maridon ( Group of adult friends)
from London , Canada;CA on September 26, 2005
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"The hotel was very convenient, well-priced and had all of the amenities we were looking for. The breakfast bar was a bit crowded and unorganized, but the food was good." (2764032)
It was very clean and bright. All amenities provided.
Breakfast bar was unorganized.
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Michael ( Solo business traveller)
from Reading , United Kingdom;GB on September 12, 2005
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"Internet access is absurdly expensive. I know it's the same rate as other Edinburgh hotels, but £15 a night is too high - it's much cheaper to use dial-up. I can get nearly a month of broadband internet access for that price at home. You would make more money on the service if you brought it down to US prices ($10 a night). In fact many US hotels now include broadband access in the price, and this is a significant factor when I choose a hotel." (2722540)
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Wendy ( Family with older children)
from Southsea , United Kingdom;GB on August 25, 2005
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"Hotel suited my daughter and I for our 3 night stay. Missed a cooked breakfast - something we do not have at home but enjoy when we are staying in a Hotel." (2602834)
Location very good as it is close to the main attractions of the City
Bar lacks some feeling ie lack of atmosphere in the evening. Only one pillow!
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Supat ( Family with older children)
from London , United Kingdom;GB on August 9, 2005
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"your staff make me feel I got a good experience from there" (2571586)
not so expesive, easy toget information about hotel ex. direction,walk distance,roomrate, and also easy check in, good environment, happy staff with not too strict because we come for holiday.
now is fine
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Anonymous ( Family with young children)
on February 21, 2005
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"The hotel was in an excellent position in the City Centre near to all amenities and good restaurants. Good hotel and good value for money, especially for families." (1925296)
Excellent location in the City. Bright and modern hotel.
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Anonymous ( Group of adult friends)
on February 14, 2005
Great location!!
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Lance ( Family with older children)
from Moscow , Russian Federation on January 2, 2005
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"Would be beneficial to have a better idea of the location and sites and services (shopping, restaurants, etc.) that are close by. It is difficult to book different room set-ups (twin or single beds) at the same time when booking on line." (1741648)
Location was excellent(convenient being close to bus station). Rooms were clean and comfortable. Check-in staff were very helpful and efficient.
Breakfast buffet could be improved with more hot foods.
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Anonymous ( Mature couple)
on December 15, 2004
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"Good hotel for the traveller on public transport or someone who wishes base in city centre" (1737688)
convenient location
Breakfast area could be better organised
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Carol ( Other)
from Harrogate , United Kingdom on December 15, 2004
Good clean hotel in a central location.
It took over 20 minutes to check out as there were only 2 staff & they had to take a credit card.
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Alan ( Young couple)
from Dumfries , United Kingdom on December 14, 2004
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"As above, I was appalled that I could not place a drink from the bar on my bill. More impotantly I could not make an urgent phone call. I was advised that as a pre-paying customer I could not do this. If I had known of the mis-trust that you have in your potential clients I would not have used the hotel and have no intention of using your company again as a result. Surely a cash paying customer is more trusted than someone with a credit card in todays fraud-ridden society. Shocking policy to adopt. Also, the self-serve breakfast routine was a shambles, no trays/cutlery etc, with very few staff to put it right." (1756179)
Location
Unable to make phone call or have drink billed to room as pre-paying customer
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Steven ( Young couple)
from Lincoln , United Kingdom on September 28, 2004
Express By Holiday Inn Edinburgh City Centre, Edinburgh - Reviews & Ratings"Checkout was very busy with only one member of staff on the desk. Which meant a long wait. However this was the only fault I could find with the hotel. Very good overall." (1493896)
Clean and pleasent hotel with helpfull staff
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"WOULD STAY AGAIN" (107641627)
PLEASANT STAFF AND EXCELLENT LOCATION