Gatwick Worth Hotel, Crawley - Reviews & Ratings
Crabbet Park, Turners Hill Road, Worth, Crawley, RH10 4ST
Gatwick Worth Hotel, Crawley
The Gatwick Worth Hotel is a modern 3 star hotel in the very heart of Sussex Countryside. The hotel is set in 60 acres of Crabbet Park. The hotel is w... more
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 7/10 | Check-in process |
| 7/10 | Your room |
| 7/10 | Working order of facilities / equipment |
| 7/10 | Order and cleanliness of the hotel |
| 7/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Frances ( Solo leisure traveller)
from Hodges bay , AG on October 16, 2007
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Joan ( Mature couple)
from Milton,on. , CA on January 15, 2008
Gatwick Worth Hotel, Crawley - Reviews & Ratings"The only mishap in the experience was that although there is a 3 pound return shuttle we did not realize that it operates both ways only from the Gatwick airport so we travelled to Crawley and needed a further 8 pound taxi to get there and paid the 3lb. for one way back to the airport. It is not in the town. Otherwise everything is very nice." (97783264)
all is very good for an overnight or with a car
There wouldn't have been anything to do if we staying longer
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on October 18, 2008
Drinks extremely expensive in the bar
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Rowena ( Mature couple)
from Bow, crediton , GB on September 25, 2008
Good room - very spacious
Sink was very slow to drain away
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Terence ( Same sex couple)
from Oxfordshire , GB on July 29, 2008
Gatwick Worth Hotel, Crawley - Reviews & Ratings"Good hotel for what i need," (97232720)
easy to find not to far from my next days event
no anti slip Matt in the bath , i slipped when taking a shower bruised left arm. Some guest were quite noisy when leaving in the early hours ie 4am onward, may be a notice be put on bedroom doors asking guest to be more considerate to other users of the hotel or remind them at time they request a early call
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Carol victoria ( Solo leisure traveller)
from Rethymno , Greece;GR on November 26, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"It was a very pleasant experience all round. All the staff were helpful, from the moment I stepped onto the bus at Gatwick airport until the moment I stepped off again at Gatwick airport the following morning." (3305204572)
The bed was very comfortable and the sheets were lovely and soft.
I would have preferred to have had the payment taken in full at the time of booking. My husband booked the hotel and I was not expecting to have to pay on arrival.
1 of 1 people found this review helpful:
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Anonymous ( Solo leisure traveller)
on June 6, 2008
Good connection from Gatwick to the airport and return.rivers also.
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Frances ( Solo leisure traveller)
from St. john's , AG on April 21, 2008
Gatwick Worth Hotel, Crawley - Reviews & Ratings"I enjoyed an excellent meal in the Hotel Retaurant. Room standards ie: quality of decor and furnishings has improved since my last stay." (97170141)
Convenience and price. Good food.
Stained carpet in bedroom
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Anonymous ( Mature couple)
on June 20, 2007
Gatwick Worth Hotel, Crawley - Reviews & Ratings"At times the reception seems rather overstretched" (99042918)
Convenient to Gatwick Airport. Room was large and comfortable
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Anonymous ( Solo business traveller)
on March 31, 2007
Gatwick Worth Hotel, Crawley - Reviews & Ratings"Good place to stay, surprisingly quiet considering motorway etc" (99472756)
Room was huge and comfortable
Thin walls - hearing other people using the bathroom
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Anonymous ( Group of work colleagues)
on January 31, 2007
Room very cold
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Alastair ( Solo business traveller)
from Southport , United Kingdom;GB on January 27, 2007
Gatwick Worth Hotel, Crawley - Reviews & Ratings"Hotel was fine - lovely large room, quiet location (bit of noise from other rooms but ok). No motorway or plane noise. No parking problems on both days. Rate paid was actaully cheaper than Active hotel booking reservation price (" (99048495)
Large room, quiet location
Could never get the shower to get hot on 4 occassions throughout stay. Very squeaky bed.
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Anonymous ( Solo business traveller)
on January 12, 2007
The shuttle bus driver was exteremely helpful and went out of his way to assist me with getting a power adapter for my laptop. He made my day and the entire stay worthwhile. The reception ladies were also very accommodating.
During the night, the noise on the hallways caused by arriving or leaving travellers was quite disruptive. A simple reminder please be considerate of other guests when arriving or leaving at late hours would be maybe a good idea.
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Anonymous ( Other)
on December 9, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"What facilities were avaliable for disabled travelers, such as loop systems access to information Tv teltext service (if you meet your obligation to the DDA 1995 these would be in place) staff trained in deaf awareness.. Also the state of the repairs in the rooms is far below the status of your hotel tiles not in line when replaced, comfortable enough but had it not been a special offer ,, it would be far over priced for what is on ooffer to disabled travelers" (99543446)
Close to where I needed to be
Being profoundly deaf , NO subtitles on TV,, No visual alarm for deaf people,, staff not deaf aware for the needs of deaf people,
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Anonymous ( Solo leisure traveller)
on December 6, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"The Gatwick Worth, A hotel that provides a fair degree of comfort after a long drive. I found both bar & returant staff quite helpful , indeed as this was my third visit one member of staff did know me as soon as he met me near the restuarnt , I find that very nice, I will be back certainly in July 2007 for a other local seminar, then again as a day visitor in September when the club I belong to holds its yearly event" (99394520)
Easy to find close to the motorway & close the location of the seminar i was attending
car parking was a bit hit & miss
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Anonymous ( Mature couple)
on December 5, 2006
the ceiling in the bathroom was stained
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Anthony ( Mature couple)
from Frome , United Kingdom;GB on November 26, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"We have stayed at this hotel before, hence why we are returning again. We use it when we are flying from Gatwick Airport as it is very conveniently situated. The staff are friendly and helpful and the rooms are of a very good standard with very comfortable beds. I would recommend it to anyone." (99382162)
Welcoming, Very clean and well maintained. Lovely Comfortable bed.
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Anonymous ( Family with older children)
on September 1, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"Found the car parking chaotic as some people had parked selfishly - it was all too difficult when you arrive in the dark & you are in a rush to get into the restaurant before it closes. Picking us up from the airport was smooth & efficient - would choose the hotel just for that service. Food was average." (3305224758)
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Anonymous ( Mature couple)
on August 25, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"Able to change booking to park car for airport parking - active hotels web site did not ask about prebooking so hotel was not prewarned about our parking request. Drinks from the bar were extortionately priced. Also no breakfast available until 7 am - too late for a 7:30 am getaway." (3305078243)
Able to change booking to park car for airport parking - active Able to satisfy last minute parking request
Chaotic state of car parking at 8:30pm it was very diffiult to find a parking space. Also no breakfast available until 7 am - too late for a 7:30 am getaway.
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Anonymous ( Mature couple)
on August 22, 2006
Large room clean and airy good facilities
No lift to upper floor
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Margaret ( Mature couple)
from Castlebar , Ireland;IE on July 29, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"We had to get a taxi to the airport as we did not know before arriving at the hotel that the coach journey was first come first serviced. So I would have liked to know this so that I could have made arrangements for the journey back to the airport" (3304686925)
It was somewhere to sleep for the night
Attitude of staff. Not very co-operative and polite
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Alan ( Solo business traveller)
from Wells , United Kingdom;GB on July 29, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"This is one of the friendlier 'Gatwick' hotels but could do more to bring the rooms to a better standard of temerature control." (3305085817)
The Restaurant was very good and the Bar with its access to outside grassed area was particularly welcome during this hot weather period.
I found the beds a little uncomfortable and would have liked some environmental control over the temperature in my room
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John ( Group of work colleagues)
from Gateshead , United Kingdom;GB on July 27, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"Adequate for a one night in-transit stay" (3304969554)
Friendly atmosphere
One of three rooms we reserved had cob-webs above the curtain rail, this suggested that cleanliness could be well improved
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Anonymous ( Mature couple)
on July 20, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"I found the rooms to be good. The cost of breakfast was outrageous although good and plentiful. Drinks at the bar were also expensive. The price of the rooms were very reasonable for the region." (3304632151)
Country setting. Shuttle service to Airport
Tiles and grouting in the bathroom were in poor condition
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Marion ( Mature couple)
from London , Canada;CA on July 17, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"We were pleased with the shuttle transfer, both ways. We were registered quickly and allowed to get into our room early. We would stay there again if we were returning to Gatwick. Food was excellent." (3304794490)
We were able to get a room on the main floor, important for Seniors. We were able to get into our room early.
There wasn't anything we really disliked. We realized it wasn't a new hotel, but was fine. Not sound proof from above.
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Leigh ( Family with young children)
from Bristol , United Kingdom;GB on July 17, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"fine...tv unfortunate for the children" (3305004556)
clean big room
tv reception rubbish
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Mark ( Mature couple)
from Calgary , Canada;CA on July 15, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"We stayed only for one night but thought that the room met our expectations. The restaurant exceeded greatly our expectations! The food was fantastic and the service very attentive and pleasant!" (3304683192)
Room was clean and adequately furnished. The restaurant food was superb!!! A very nice surprise!
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Nina ( Family with older children)
from Peachtree city , United States;US on July 12, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"This was just an overnight stay before we flew out in the morning, so we did not spend much time in the hotel. We got in late and the kitchen was closed. We were able to get sandwiches, but it would have been nice to have more variety. The vending machine was out of order. The staff at the front desk were very helpful and patient when dealing with tired, hungry and frustrated travellers. The ride to the hotel was longer than I expected, but we were just glad to have a place to rest and we really do not have any complaints.....just some suggestions - cold beverages would have been nice." (3304812546)
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Andrea ( Group of adult friends)
from Padova , Italy;IT on July 6, 2006
value for money
distance from M5: it's near but the access is distant
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David ( Solo business traveller)
from Le langon , France;FR on July 3, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"This is a busy hotel which exists to service holiday pax via Gatwick with extensive parking. Front of house staff are mostly non-native English speakers so communication can be problemetic. My third stay. One room excellent, one room poor and this time room good. Some hassle over TV remote eventually fixed but only after I insisted. Overall pretty good for the price but do not expect 4 staff attentiveness" (3304949024)
Not my first visit-which speaks for itself. Hotel, bus service to Gatwick and vfm are what make me return. Those elements remain constant and attractive.
No remote for TV. First attempt by staff to find one that worked failed. Despirte a promise to return, they did not. Eventually after my second complaint it was fixed
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Anonymous ( Family with young children)
on July 1, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"I was under the impression that this hotel was closer to the airport,and also that the transfer to the airport service was free-but was charged 3 pounds per seat." (3304619359)
Roomy,clean
Rod to prop up ironing board was missing-so was unable to iron clothes.
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Anonymous ( Young couple)
on June 29, 2006
location and value for money.
could do with some modernisation.
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K t ( Solo business traveller)
from Saltillo , United States;US on June 28, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"Fire system alarmed for several minutes at 6AM, fifteen minutes later and again about 10AM. Rang the desk and they could provide no info regarding fire. At check out was advised by desk it was a smoker in a no smoking room and that it alarmed only once! They also refer to the second floor, as the first... Food service was good and shuttles were timely." (3304778507)
It was close to the airport, with a shuttle
There was no lift, stairs only. First floor was actually second floor. Unable to sleep past 6AM
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Anonymous ( Mature couple)
on June 19, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"i have stayed in this hotel on a number of occasions it is my favourite hotel in the gatwick area" (3304819510)
clean and tidy
nothing
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Anonymous ( Group of adult friends)
on June 16, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"The hotel was busy when we checked in, the staff were rushed off their feet and had a very difficult job, but they seemed to be badly trained, they were non-communicative, and inefficient. More staff would be useful, and they need better training. This is true both of the staff on the reception desk and the bar. The drinks at the bar are overpriced. The car park was extremely full, and with no obvious system as to where cars should be parked. We ended up parking the car in what appeared to be a farm, and are still not sure whether we were supposed to park there or not. However, the accommodation and parking is good value for money and the hotel is very convenient for Gatwick, with a shuttle bus starting earlier in the morning than most hotels, so I would consider staying there again when flying from Gatwick. I would recommend it only with a warning about the inefficiency of the hotel." (3304715131)
The accommodation itself was good, the room was clean, the food was good, the shuttle bus service was good.
There weren't enough staff and they weren't well enough trained.
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Stewart ( Solo leisure traveller)
from Road town , Virgin Islands, British;VG on June 13, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"I enoyed my short stay at this hotel, which is very convenient for Gatwick Airport. The room was large with a large nicely equipped bahroom, the TV however was rather small and therefore rather difficult to view from the bed. The hotel bar and restaurant were very good, but rather pricey. The parking was good and free of charge, which was nice. I would definately use this hotel again." (3304795523)
The room was very good value for money.
Nothing
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Jean-charles ( Young couple)
from Milton keynes , United Kingdom;GB on June 5, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"We stayed overnight to catch our flight from Gatwick airport early in the morning. This hotel offered what we needed for an affordable price. A sign for the hotel from the Copthorne Road to indicate 'The Old Hollow' especially at night would help to find the way to the hotel." (3304727147)
Close proximity to Gatwick airport for a reasonable price.
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Anonymous ( Solo leisure traveller)
on June 4, 2006
Good food and beverage facilities
I asked my room service waiter to arrange a 4:30 am wake up call to which he replied no problem he would do it. The call never came.
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Anonymous ( Mature couple)
on June 4, 2006
car park was a joke
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Jean ( Other)
from Ross-on-wye , United Kingdom;GB on June 1, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"This is a busy airport hotel so the staff were polite but didn't have time to offer the more personal touch of a smaller hotel. We had the continental buffet breakfast rather than the full English and it was adequate but not brilliant. However, parking was free and the accommodation was very good value at the 'special offer' price charged." (3304734970)
The room was very spacious, quiet and comfortable.
Nothing really - if pushed, the carpet was a bit grubby.
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David ( Mature couple)
from Luton , United Kingdom;GB on May 31, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"A very good experience. The only negative was the difficulty in parking in the car park." (3304708615)
Ease of booking and friendliness of staff
It was noisy
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Anonymous ( Solo business traveller)
on May 30, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"Nice enough for an overnight stay before early flight. Room nice and clean. TV reception poor." (3304764434)
Location close to Gatwick
Check-in was slow.
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Anonymous ( Mature couple)
on May 29, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"It was further from Gatwick than I imagined but in pleasant country surroundings.It was cold waiting for the transit bus from Gatwick rail and there was not a clear system working about whose turn it was next to be transfered.However when transfering back for our flight all ran smoothly and the driver took and mailed my post for me!All in all it was a very good deal and in addition the other guests all seemd pleasant." (3304602165)
The cosy and spacious room,good bathroom comfy sitting area and lovely bed with clean white sheets
Lack of a lift as had an upstairs room and heavy bags.Lack of decaff coffee sachets in bedroom.Lack of pay phone!
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Pierre e. ( Solo leisure traveller)
from Laredo , United States;US on May 29, 2006
Very nice clean rooms. Would definitely stay there again. The shuttle driver was one of the nicest guys you could wish to meet!
Getting to my room was like wandering through a maze.
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Anonymous ( Solo business traveller)
on May 26, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"Reception was poorly manned and I had to wait to book in while a single person booked guests in and answered the phone during the process. Every table in the bar was covered in dirty glasses and again was inadequately staffed, meaning that I had a 10 minute wait to order drinks and food. I did not even try the breakfast and left to find a local cafe." (3304730711)
Room was cold, dirty and looked poorly maintained.
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Alasdair ( Solo business traveller)
from Uttoxeter , United Kingdom;GB on May 26, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"This is a busy hotel, but the staff remained helpful and cheerful. The room was spacious, clean and comfortable. However, I would not recomend the restaurant. The medium steak I ordered was overcooked and both the peppercorn sauce and the new potatoes were smothered in salt." (3304742516)
Staff were friendly & helpful
The dinner
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Noreen ( Solo leisure traveller)
from Trowbridge , United Kingdom;GB on May 24, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"I was pleased with my room. It had plenty of space and the ensuite facilites were excellent. They were not an 'add-on' feature like a small cupboard, but a decent-sized bathroom with facilities. My bed was comfortable and I was not disturbed during the night by noises from other guests. There was plenty of space in the room to move around and make yourself comfortable. I would definitely use this hotel again. The restaurant and bar provided decent meals on site as well, which was useful." (3304609690)
The accommodation provided ample room and bed was comfortble.
Not a dislike, but a couple of biscuits with the tea and coffee making facilities would have been nice.
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Kirsty ( Group of adult friends)
from Edinburgh , United Kingdom;GB on May 20, 2006
Gatwick Worth Hotel, Crawley - Reviews & Ratings"This hotel was perfect for a transit stopover and is very close to train stations and not far from the airport. The hotel offers free pick up from the airport from certain times but does charge a small fee for a return trip to the airport. Overall I thought this hotel was excellent value for money and suited us perfectly as transit guests." (3304581860)
The reception staff were very helpful and the room was comfortable and really nice and tidy.
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Anonymous ( Solo business traveller)
on May 18, 2006
Clean, tidy, convenient location and very well priced
Reception staff only one on duty - very busy hotel so checking in was slow. Parking very full due to Gatwick airport and holiday makers leaving cars there.
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Anonymous ( Mature couple)
on May 17, 2006
spacious
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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"Having stayed at The Gatwick Worth before I am familiar with the Hotel and its facilities and re-booking says that I am have enjoyed my previous visits. However I found that when I telephoned from the airport for the courtesey coach to the hotel the recepionist should have been more aware of the difficulty guests experience with regards to being able to hear what is being said due to background noise of the airport. It would be better if the booking reference for the coach was explained prior guest arrival - the receptionist spoke so quickly I had to ask the her to repeat it and wondered what it was for - other guests travelling on the same coach missed their reference completely which meant a delay in our leaving the airport for the hotel whilst the driver checked. This is only a small point, but when guests are tired and probably irriteble from travelling and their main priority is to get to their hotel and room with the least amount of fuss and effort, it is their first impression of the hotel service, and it is a negative one. Also a smile from the receptionist on my arrival would have been nice." (97897234)
Comfortable and clean. The restaurant and quality of food is very good. The staff are attentive and helpfull.
The bedrooms , ie carpets and wardrobe/desk etc are due for refurbishment.
5 of 5 people found this review helpful: