Chatsworth Hotel, Eastbourne - Reviews & Ratings
Grand Parade, Eastbourne, BN21 3YR
Chatsworth Hotel, Eastbourne
A friendly Edwardian style hotel ideally positioned in the centre of Eastbourne's elegant seafront. The hotel is only a few steps away from the beach... more
£
Rooms from £55
per night
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| Hotel Details | Hotel Reviews | How to Book & Cancel |
7/10 Overall rating
| Category | Average Rating |
|---|---|
| 8/10 | Check-in process |
| 6/10 | Your room |
| 6/10 | Working order of facilities / equipment |
| 8/10 | Order and cleanliness of the hotel |
| 6/10 | Performance of staff |
| 7/10 | Overall experience |
| 7/10 | Overall value for money |
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Mr s ( Mature couple)
from Gillingham , GB on April 12, 2009
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Alan ( Solo business traveller)
from Thrapston , GB on January 28, 2009
shower cubicle was very poor and shower was extrmely inefficient
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Anonymous ( Solo business traveller)
on September 1, 2008
Chatsworth Hotel, Eastbourne - Reviews & Ratings"ok for 2 nights but for longer stay would need a bigger room." (107168177)
Superb sea front location and convenient for all local attractions. Ground floor reception, dining lounges and bar areas well appointed.
Small single room and en suite facilities. Some items in room not working properly.
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Pam ( Solo business traveller)
from Surrey , GB on July 27, 2007
It was satisfactory.
Bed was rather hard.
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Anonymous ( Mature couple)
on November 2, 2006
Chatsworth Hotel, Eastbourne - Reviews & Ratings"Not bad have stayed in better and worse.About average.At least it was clean." (99386657)
It was clean
Fittings tatty, towel rail falling off the wall, No glasses or water in the room. Fridge Empty. Why
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David ( Mature couple)
from Twyford , United Kingdom;GB on September 12, 2006
Chatsworth Hotel, Eastbourne - Reviews & Ratings"In general the hotel is in an excellent location, but is let down by inadequate maintenance and poorly trained, although enthusiastic, staff. It would have been useful to have known about the parking arrangements prior to arrival." (3304917299)
The location is excellent and we were lucky with a parking space right outside for which the receptionist was able to explain the conditions.
The curtains were difficult to close because the fitting was broken. There was no replacement toilet roll when the original ran out. There was a box of stale cakes left in one of the drawers. The service at breakfast was poor.
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Philip ( Solo business traveller)
from Newcastle upon tyne , United Kingdom;GB on June 27, 2006
Chatsworth Hotel, Eastbourne - Reviews & Ratings"I arrived late and was tired but my booking form was already waiting for me to sign and I was in my room within a couple of minutes with no fuss. I was staying two nights and had breakfast in the main dining room at 8am the next morning. The dining was busy but my English breakfast was served within 5 minutes of ordering and it was piping hot - compare this with the usual buffet breakfasts you get at supposedly 4* hotels! The room was neat and tidy and while some of the fittings in the bathroom were old, this didn't spoil the overall impression. I would have no difficulty recommending this hotel." (3304837309)
Perfect location for my trip, good breakfast and good service all round.
No particular dislikes
2 of 2 people found this review helpful:
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Anonymous ( Young couple)
on June 27, 2006
Chatsworth Hotel, Eastbourne - Reviews & Ratings"Very helpful staff, and one of the best Hotel breakfasts that I have had. Everything seemed to be cooked absolutely fresh and individualy." (3304917305)
Very clean if slightly 'tired' rooms. Great breakfast.
Nothing particularly
2 of 2 people found this review helpful:
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Anonymous ( Young couple)
on August 19, 2006
Chatsworth Hotel, Eastbourne - Reviews & Ratings"We had a pleasant stay. The hotel room was spacious with a good view (we were upgraded to a sea view, which was very welcome)." (3305133857)
Hotel was Edwardian and certain features had been kept (lift for example). Makes a welcome change from modern facilities.
Nothing to dislike.
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Barry ( Mature couple)
from London , United Kingdom;GB on August 16, 2006
Chatsworth Hotel, Eastbourne - Reviews & Ratings"great...everything we wanted for an overnight stay...and breakfast in bed......a very nice braekfast at that... and hot...i would just like to add......thank you..." (3305192411)
sea view.... space....and overall a vicy nice hotel
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Anonymous ( Young couple)
on August 2, 2006
Chatsworth Hotel, Eastbourne - Reviews & Ratings"I would like to have known that the bathroom would be better and the room a little bigger. But the view was nice the staff were friendly and the breakfast was nice. Location is the best in Eastbourne on the front between the pier and the grandstand." (3305116765)
The breakfast and the sea view were great - Cool elevator too.
The showere was terrible and pretty unusable
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David ( Mature couple)
from Epsom , United Kingdom;GB on July 12, 2006
Chatsworth Hotel, Eastbourne - Reviews & Ratings"Friendly relaxing hotel in an excellant location" (3304967393)
Location
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Anonymous ( Other)
on June 29, 2006
We were a party of three adults. The double room was upgraded and we had a fantastic view out over the sea. The single room was very small and the bathroom facilities were awful The toilet had a turquoise plastic loo seat that must be at least twenty years old.... Not pleasant.... Vegetarian breakfasts haven't reached this particular esptablishment and the anaemic scrambled egg is to be avoided. I am told that the fried eggs, bacon and sausages were fantastic.
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Anonymous ( Other)
on May 3, 2006
Chatsworth Hotel, Eastbourne - Reviews & Ratings"I appreciate that this was an old building and in some areas it is difficult to keep up to standard. However, general mantainance of the rooms should be paramount. The beds were very comfortable and clean.The dining room and bar were comfortable.The breakfast staff were polite and helpful as was the receptionist who dealt with our final bill. This is the first hotel in Eastbourne that we have stayed in so I have nothing to compare the rates and general appearance with. I will be visiting again in June." (3304495944)
Twin room was large and had a good view
Single room was small and dark and the curtain was hanging off the rail.Twin room had holes in the skirting board, a hole in the side of the bath and a hole in the door to the room as though someone had tried to kick it in.
1 of 1 people found this review helpful:
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Russell ( Mature couple)
from Leighton buzzard , United Kingdom on October 3, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"I do not believe the accomodation my wife and I were allocated gave good value for money. We had just returned from a stay in a major hotel in Dubai where we enjoyed a high standard of accommodation at a less expensive rate." (2279662)
The room I was allocated was very small and completely inadequate. Apart from wardrobe hanging space no drawers were available for underwear etc. The shower door would not shut properly and tiles were missing from the wall. The shower head pressure head was low and there appeared not to be enough hot water. The bed appeared not to be level being higher at the foot than the head. The TV had very poor reception.
Ensuring general repairs are carried out and guest facilities checked for quality.
1 of 1 people found this review helpful:
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Anonymous ( Family with older children)
on September 2, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"We like the hotel very much and enjoy staying in it, the foods good. Would you recommend this hotel? I answer No because of the amount of work needed to be done on the decorating. But we like it." (1977302)
central
Decoration
1 of 1 people found this review helpful:
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B. jonathan ( Solo business traveller)
from Macclesfield , United Kingdom;GB on August 23, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"I think these hotels are geared towards the elder generation on holiday. I need a business style hotel with business facilities." (2645403)
Sea view
The standard of decor in this hotel is very dated and the room furniture needs replacing. Also as a business tarveller there are no business facilities.
1 of 1 people found this review helpful:
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Stuart ( Group of adult friends)
from Sittingbourne , United Kingdom;GB on August 18, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"Parking in Eastbourne is very difficult when an event such as 'airborne' is under way." (2237163)
close to sea front. Friendly staff and very helpful. Excellent food and good choice.
the room was in need of re-decorating, espeically the bathroom. The shower pressure was barely adequate and, due to the slope of the bathroom ceiling, it was not possible to stand up straight in the shower.
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on June 23, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"The room size was a lot smaller than expected. The room was very very hot during the hot weekend weather." (2172357)
Close to beach and all amenities, sea view. Nice bar area.
Restaurant. Small portions especially the smoked haddock. No bread or rolls served with the soup. It would be better to have the sink in the bathroom and not the bedroom area.
1 of 1 people found this review helpful:
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Allan ( Mature couple)
from Plymouth , United Kingdom on June 20, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"Pleasant stay again, food was excellent and the friendly and efficient staff made the break a real pleasure. The hotel has an ideal sea front location, with level walks to the town and other attractions. The modest size of the hotel makes for a high standard of personal service, and a very pleasant stay." (1801411)
Familiar with the hotel, this was the 4th year staying there during the Tennis week.
I could see that improvements have been made and are ongoing.
1 of 1 people found this review helpful:
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Anonymous ( Mature couple)
on June 21, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"Super value for money. Friendly and helpful staff." (1804954)
Location v. good - seafront, with sea views. Easy and free parking (on road). Excellent customer care, even down to details such as a provided DVD player with the facility to borrow films for free.
Some of the decor was looking a little tired.
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Anonymous ( Group of adult friends)
on May 4, 2005
Superb 'Edwardian' hotel.
1 of 1 people found this review helpful:
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Anonymous ( Solo business traveller)
on May 9, 2005
It was quite nice to have a sea view.
I thought the decor of the room was quite poor for £58 per night, I thought the electrical socket was not correctly attached to the wall and could be dangerous.
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Anonymous ( Solo leisure traveller)
on March 30, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"Avery relaxing stay, staff very helpful and freindly. Nice being on seafront. I would not like to try and park in the summer season though!" (2053077)
I liked the idea of being close to the sea front. I also found the staff to be very freindly.
Choice of TV channels too limited, on tv menu it states channels that are not there. But this is not an important factor.No parking!
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Anonymous ( Young couple)
on March 20, 2005
We found the staff very friendly and helpful.
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Robert ( Mature couple)
from Chatham , United Kingdom on March 16, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"The hotel staff were very friendly and helpful, the room was comfortable but needed cleaning of the entrance door (Rm 47). The shower unit did not work (leakage of water from the in let pipe and the water was cold. This was reported to reception. Overall the stay suited our needs and was good value. Breakfast was taken in our room and was well presented." (1998990)
The shower,water poured out of the pipe and not the shower head and was cold
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David ( Mature couple)
from Chesterfield , United Kingdom;GB on March 9, 2005
The breakfast was very good and the bar was friendly
The room was cold, some things didn't work.
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Anonymous ( Solo leisure traveller)
on March 4, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"Proximity to sea and seafront, as well as side sea view." (1951785)
Roomy, quiet, professional staff with excellent, attentive, friendly attention
A la Carte would be useful as would more delicate, imaginative use of vegetables
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Anonymous ( Young couple)
on March 3, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"the hotel is very old fashioned, which initself is not bad, but the room was dirty, with dubious stains on the bedspread and carpets. Thenet curtains were black, and the bathroom was too small to turn around in" (1867069)
breakfast was good
it was dirty, shabby, grubby and in need of a coat of paint and new furnishings
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Anonymous ( Solo business traveller)
on February 26, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"Not a lot to add; good dinner and breakfast, pleasantly served." (1911365)
quiet, quality period building
Shower cubicle in serious need of upgrade; shame about the fire doors detracting from the main staircase.
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Anonymous ( Young couple)
on February 23, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"I was initially impressed by the hotel, by the level of service at the desk when we checked in. the girl, who later revealed to us that she had done 15 double day shifts straight,was fantastic. very polite and eager to help. later in the evening, after being out for a meal, we came back to the hotel for a drink in the bar. the bar was empty, and i had to see the same girl who checked us in to serve us a drink. This waiter, then took over from her so she could return to the desk. His attitude was all wrong. instead of making my wife and i feel welcome, we finished our drinks early an retired to our room. For breakfast we both had a cooked breakfast. To be blunt, it was rubbish. The mushrooms were out of a can and cut in half. We both felt sorry for the waitress, who looked so unhappy, no smiles or chit chat. Clearly working there was as painful as eating the breakfast.The same waiter was back on duty in the morning, looking at his watch everytime someone came in to sit down. Instead of asking if everything was okay, he spent the whole time hovering about moving tables and wasting time. I would liked to have known before booking that the hotel was in need of reburbishment. I would like to have know if breakfast was included in the price, which we found out later it was. Generally speaking, the staff, allbeit Ronaldo, were fantastic. They looked tired though. Maybe with better management, the hotel could run better, and then maybe things like plates being left to sit in the lobby all day and night, poor quality rooms, might not be so frowned apon as they were by us on this occassion." (1925977)
the exterior looked very grand. the interior looked tired and in need of refurbishment.
room rundown.waiter,quite rude, even arrogant, in his approach towards customers
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Brian ( Mature couple)
from St peter port , United Kingdom;GB on February 18, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"I did very much like the traditional feel of the hotel. The reception bar and dining room were quite pleasant. However, as stated above the rooms we saw when compared with a Premier Lodge or Holiday Express was not of that standard and generally poor. First impressions are equally important and to find dirty room service dish and laundry bags on the upper floor corridors late in the afternoon did not impress." (1806602)
An interesting old Hotel obviously dating back to the victorian period
The first double room offered was small, poor and in need of refurbishment. The alternative room given t ome was much better and more acceptable, although still requiring a little upgrading.
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George ( Mature couple)
from London w 5. , United Kingdom on February 16, 2005
Chatsworth Hotel, Eastbourne - Reviews & Ratings"It was as i expected when I booked on the inter-net" (1877219)
Quiet, clean.
None
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Anonymous ( Solo leisure traveller)
on January 26, 2005
The communal areas, lift, sea view
The room decor was depressing. No room service or local information
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Bernard ( Mature couple)
from Tonbridge , United Kingdom on January 21, 2005
Service, Food & Site.
Room required TLC urgently
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Kenneth ( Group of adult friends)
from Redditch , United Kingdom on December 30, 2004
Chatsworth Hotel, Eastbourne - Reviews & Ratings"No comment" (1703190)
The old world style of the hotel
None, really
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Anonymous ( Solo leisure traveller)
on December 25, 2004
Clean and friendly
Very small en-suite bathroom
The views expressed on this page are the personal opinions of guests and therefore do not necessarily represent the views of Active Hotels, Active Reservations or our distribution partners (About our hotel reviews).
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